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Your Guide To Video Home Removals Surveys

Martha Lott

Written by Reviewed by Marc Benger

26th Jan 2018 (Last updated on 4th Jan 2021) 7 minute read

It’s undeniable that moving house can be a stressful time for anyone. There are so many different elements to consider like searching through mortgage providers, selling your old home, sorting insurance, getting surveys done and of course finding reliable moving companies. Sometimes, all these steps can all seem a bit overwhelming. 

One of the steps to preparing for moving day is the home removal survey. This is when the removal company assesses your property to determine what items need to be moved, how many and if there are any special requirements that need consideration. However, with a video home survey, you can do this yourself, without a surveyor and with your own technology.  

At Compare My Move we can help by providing you with all sorts of information, tricks, tips and even a moving checklist to help make the process much smoother. In this guide, we focus on this increasingly popular and time-saving tool that will help you move with ease – the video home removals survey.

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This article will cover the following:
  1. What Is A Video Home Removals Survey?
  2. How Does It Work?
  3. What Are The Benefits Of This Survey?
  4. Further Considerations
  5. Make Moving Easy With Compare My Move

What Is A Video Home Removals Survey?

A home removals survey is often required before moving day so that you can receive a more accurate quote and so that the removals team understand what needs to be moved and how. However, video home removal surveys are a more modern way to complete this. They tap into recognised and established application technologies that are tailored to the purpose of helping movers get a quick and accurate moving house quote for their removal. 

By using your smartphone, tablet or laptop you’re able to survey your home and quickly get an accurate quote on how much your move will cost. This is all without having a surveyor physically come out and visit your home, making the whole process a lot quicker, easier and potentially less costly.

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How Does It Work?

1. Download The App

Undertaking a home removals survey is a simple process with expert help provided along the way. You’ll need to either download the app onto your phone or tablet or access the link via your computer. This can easily be done through the Apple App Store for iPhone or iPad users or the Google Play Store for Android users.

2. Getting Started

Once you have downloaded and logged into the app, you’ll immediately be able to start talking to your adviser. You can then either start the survey or schedule it at a time that better suits you.

3. Undertake The Survey

Once the initial discussion is out of the way and you have received instructions on ‘how to do things’ you will be asked to start the survey.

This will be completed by using the camera on your device. Your adviser will still be available to speak to you and will be watching you as you move from room to room, capturing each item that needs to be considered for the quote. 

The adviser will likely give running advice as you go through, telling you what to capture and the speed at which you should move. They will also help you move systematically throughout the house, ensuring they get all the information they need.

4. Provide Any Further Details

Once the survey has been completed, the adviser may ask you additional questions that need to be answered ahead of giving an accurate quote. For example, if they did not ask at the beginning of the session, they may ask about accessibility to your home, move timings and whether any additional services, like storage, will be required.

5. Await Your Quote

When you have finished the survey and answered any follow up questions, the session will end and you will be able to close the app, kick back and relax. The removals company will then go through the footage and all the information you’ve provided. They will get back to you with an accurate quote within 24 to 48 hours or possibly longer depending on the size of the move and how busy they are.

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What Are The Benefits Of Video Home Removal Surveys?

1. Available 24/7

Unlike traditional home removal surveys, this service is available 24 hours a day, 7 days a week. The major benefit of this is that you can fit the survey around your own personal schedule. When moving house, this can be very helpful as there are so many things to get done and with little time to do them. 

2. No Surveyor Coming Into Your Home

Although surveyors are professional individuals, it can sometimes be awkward and stressful to let a stranger into your home. A video survey allows you to complete this task without someone entering your home.

3. Time Saving

A major benefit of video surveys is that it saves both you and the team of surveyors a lot of time. You won’t have to arrange for a surveyor to come around your house and undertake an inspection, which means you don’t have to wait around for them to turn up. 

Completing a survey is much more efficient using the app. Simply download the app, sign in and you’re ready to undertake a full survey of your home.

4. No Need To Book Time Off Work

Most companies that come out to your home and undertake a survey to give you a quote work normal working hours Monday to Friday. This often means that you’ll need to take some time off work in order to let the surveyor into your home. 

This is sometimes made worse by potential issues like the surveyor getting caught up in traffic or not being able to find your property. These issues then makes them late or even ensures they have to cancel at the last-minute due to unforeseen circumstances.

Video surveys are available to take 24 hours a day, 7 days a week. This means that you can fit it around your schedule at a time that suits you and your working schedule.

5. Quicker and More Efficient For the Removal Company

This method of survey is also more efficient and quicker to undertake for the removal company. This is because they don’t need to send anyone out to look around the property, saving you both time and money.

This financial gain for the company is likely to be passed over to you, making the process that little bit cheaper at a time when money can be a concern.

Claire Watson, 28th January 2019
"Quick, efficient and friendly service. Everything was moved with care. Great value for money."

Further Considerations

There are a few elements which should be considered when undertaking a home survey. Firstly, of course, you need to ensure you hold the technology required to undertake it. You can do this on any Apple device including iPhones and iPads which can connect to the app store. You can also use any Android phone that can connect to Google Play and any laptop with a webcam.

Although your adviser is likely to explain this to you, it’s also important to ensure that all items that will be included in the move are clear to see in the video. Anything that is not included will not be quoted for and therefore may cost you extra in the final invoice. Don’t forget to include measurements for larger items for a more accurate quote as size can be misrepresented in video form. 

Home video surveys could be a better way to get an accurate quote for your home removals compared to the traditional method. It allows you a greater degree of flexibility when you need it most. This method can be especially beneficial when collecting numerous quotes, as you can gather them more quickly rather than waiting for multiple individuals to arrive at your property. 

Here at Compare My Move, we recommend trying out this service to make your move run more quickly

Make Moving Easy With Compare My Move

To help you compare all options available, Compare My Move can connect you with up to 6 dependable removal companies within your local area. All you must do is complete our simple form to you’ll be matched with the best in the business, allowing you to discuss the home removal survey options available to you.

Martha Lott

Written by Martha Lott

Having written for Huffington Post and Film Criticism Journal, Martha now regularly researches and writes advice articles for everything moving house related.

Marc Benger

Reviewed by Marc Benger

Co-Founder and Director, Compare My Move

Co-founder and director of Compare My Move, Marc Benger has over 10 years of experience in the house removals industry.