Clear and comprehensive advice, with prompt follow up advice. Would definitely use them again.
Good experience overall. Easy to book, quick turnaround, good customer support.
Informative, fast and great value for money versus other surveyors I enquired with. I received my survey back, the very next day and it is easy to understand and navigate.
High Value for price. Quick in providing a review. Very satisfied
Excellent ... very comprehensive report and “on the day” Would highly recommend
Easy to use and surveyor was happy to talk through the report after
Easy to find and quick response
Excellent customer experience.
Very professional and straight forward.
Great company, very in depth survey.
Very helpful staff, they fitted us in a very time
great service, and things went according to the plan. very impressed and satisfied overall. I would definitely recommend them to anyone.
Great service efficient and the most reasonably priced.
They were quick to respond to my initial enquiry. Their price was very competitive. We were referred another surveyor by our solicitor and for the same report they were charging almost double the amount! As promised, the report was delivered to us within 3 working days. They arranged directly with the agent for them to go survey the property which was good as it meant I didn’t have to get involved.
Very thorough survey results easy to organise and speedy report.
MAP appears to have the process very well organised and was able to quickly present me with a quote, address initial queries and turn the report around within the agreed timeframe. Hassle free.
Survey was thorough and punctual.
No allowance to attend in person.
The homebuyers report was fine but heavily caveated. It didn’t contain an independent valuation but instead just advised that it was worth what the agreed price was (the agreed price is an obscure figure so there was no way that this was a coincidence). The survey took place two days after booking and the report was received 4 working days after.
Communication is poor. Had to chase to get the survey booked in, and no idea if the survey even took place as they have not confirmed that it went ahead as planned.
After having paid out for the survey, it would be of more comfort to the customer to keep them informed along the way.
hard work getting photos from them, even those the property was empty
Very efficient in signing me up and taking the money. Arrangements for survey made in good time.
Report was inaccurate, with some poorly made observations, and confusing contradictions.
This served to undermine report.
I am now in the complaints procedure, which has already gone over its own time frame for a reply.
I regret using this company, it has caused further stress at a crucial time.