Maitlands Acorn Professional

Maitlands Acorn Professional

Superb
based on 22 reviews
member since January 2018
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Reviews & Ratings
Customer Reviews
  • Dr James Michael Niall Duffy

    London East

    9/04/2023

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    Friendly customer service. Minor inconvenience within the administrative aspects of requesting, paying, and allocation of surveyor. Able to complete survey within 3 days. Standardised report. Delivered on time (5 days).

  • Atinuke Ogundere

    London South East

    4/11/2021

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    Excellent, highly recommend my surveyor, Nicole Jeffries, was excellent and provided such valuable advice. Survey was also booked in quickly and the report available the next day.

  • Peter Hale

    Tonbridge

    27/05/2021

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    Very efficient in signing me up and taking the money. Arrangements for survey made in good time.

    Report was inaccurate, with some poorly made observations, and confusing contradictions.
    This served to undermine report.

    I am now in the complaints procedure, which has already gone over its own time frame for a reply.

    I regret using this company, it has caused further stress at a crucial time.

  • Judith Donnelly

    London South East

    9/12/2020

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    Clear and comprehensive advice, with prompt follow up advice. Would definitely use them again.

    Response:
    Many thanks for your great feedback. It is really appreciated. So nice to hear that we assisted you through your purchase and provided good clear advice.
  • Shuai Yuan

    London North

    17/11/2020

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    Good experience overall. Easy to book, quick turnaround, good customer support.

    Response:
    Many thanks for your positive feedback. We are so happy that the service we provided you with has come back with 5 stars. if you have any queries regarding the completed report, please do not hesitate to contact us. Kind Regards.
  • Emma Lehane

    London South East

    20/09/2020

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    Informative, fast and great value for money versus other surveyors I enquired with. I received my survey back, the very next day and it is easy to understand and navigate.

    Response:
    Hi Emma,Many thanks for your positive feedback. It is really appreciated and we are really pleased that you were happy with our service. if you require any further assistance in the future please do not hesitate to come back to us. Regards
  • Cesare Corrado

    London South East

    10/09/2020

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    High Value for price. Quick in providing a review. Very satisfied

    Response:
    We are really pleased that you were very satisfied with our services. If you require any more advice please come back to us. Many thanks for your review.
  • Lynda Shuttlewood

    Dartford

    30/08/2020

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    Excellent ... very comprehensive report and a??on the daya?? Would highly recommend

    Response:
    Many thanks for your positive feedback. If you require any further free advice or have any queries with your report, please do not hesitate to contact us.
  • Jamie Taylor

    Brighton

    10/08/2020

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    Easy to use and surveyor was happy to talk through the report after

    Response:
    Dear Jamie,Many thanks for your positive feedback. This is really appreciated for our Marketing purposes. If you need any more assistance in the future please do not hesitate to contact us.Many thanks
  • Mr Derek Stone

    London East

    1/08/2020

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    Easy to find and quick response

    Response:
    Dear Derek,many thanks for your positive feedback. Please do not hesitate to contact us if you have any queries with your Survey Report.Kind Regards
  • Annmarie Murray

    Redhill

    30/06/2020

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    Excellent customer experience.

    Response:
    Hi Annmarie,So happy that you were really happy with your experience with MAP. If you need any assistance in the future please do not hesitate to contact us. Your comments are really appreciated.
  • Francisco Sanches

    London South East

    19/06/2020

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    MAP appears to have the process very well organised and was able to quickly present me with a quote, address initial queries and turn the report around within the agreed timeframe. Hassle free.

    Response:
    Many thanks for your positive feedback and great comments. If you require any further assistance with the survey report please do not hesitate to contact us.
  • Kenneth

    Tonbridge

    31/03/2020

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    Very professional and straight forward.

  • Sarah Lark

    Dartford

    30/03/2020

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    Great company, very in depth survey.
    Very helpful staff, they fitted us in a very time

  • Niraj Jaiswal

    Dartford

    30/03/2020

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    great service, and things went according to the plan. very impressed and satisfied overall. I would definitely recommend them to anyone.

  • Janis Mccarthy

    London South West

    30/03/2020

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    Great service efficient and the most reasonably priced.

  • Roy Ward

    London East

    11/02/2020

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    hard work getting photos from them, even those the property was empty

  • Cheryl Osullivan

    Croydon

    26/10/2019

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    The homebuyers report was fine but heavily caveated. It didna??t contain an independent valuation but instead just advised that it was worth what the agreed price was (the agreed price is an obscure figure so there was no way that this was a coincidence). The survey took place two days after booking and the report was received 4 working days after.

  • Rachel Tsang

    London South West

    2/07/2019

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    They were quick to respond to my initial enquiry. Their price was very competitive. We were referred another surveyor by our solicitor and for the same report they were charging almost double the amount! As promised, the report was delivered to us within 3 working days. They arranged directly with the agent for them to go survey the property which was good as it meant I didna??t have to get involved.

  • Kallon Ryan

    London East

    25/06/2019

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    Survey was thorough and punctual.
    No allowance to attend in person.

  • Kate

    Rochester

    7/06/2019

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    Communication is poor. Had to chase to get the survey booked in, and no idea if the survey even took place as they have not confirmed that it went ahead as planned.

    After having paid out for the survey, it would be of more comfort to the customer to keep them informed along the way.

    Response:
    Dear KateWe apologise if you feel there was a lack of communication regarding your service.Please can you provide us with the full details of the case so we can investigate further.Kind Regards
  • Lynsey Hunt

    Sutton

    6/06/2019

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    Very thorough survey results easy to organise and speedy report.

    Response:
    Dear LynseyThank you for your positive feedback.If we can help you with anything else please don't hesitate to get in touch.MAP Chartered Surveyors
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    Areas Covered

    Bromley (BR)

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