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A Guide To Home Removal Surveys

Katie Cullen
Written by Katie Cullen
15th March 2017 (Last updated on Friday 2nd August 2019)

The purpose of a home removal survey is for the removals team to inspect your property and the items that require moving so that they can provide you with an accurate quote. A representative of the company will assess the contents of your entire home, including everything from the bedrooms, office, loft and even shed.

You should guide your representative around your house, letting them know what does or does not need to be taken. Provide them with access to all relevant areas, even inside cupboards and other hidden areas so that you can receive the most accurate quotation. Highlight if any items need specialist care or packing. These items could include paintings, antiques or sentimental objects.  

At the end of your survey, the representative may not immediately provide you with a quote as they sometimes return to the office to calculate the quotation correctly. Whether or not you receive an instant answer will all depend on the removal company and the number of items being inspected.

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This article will cover the following points

Questions the Removal Company May Ask You Questions to Ask the Removal Company How Long Does a Home Removals Survey Take? Discussing Additional Services How to Prepare for a Moving Survey Save on Your Removals Today

Questions the Removal Company May Ask You

The removal company representative will most likely ask about accessibility as this is a major consideration for any move. The questions about accessibility will be regarding several factors including, parking, limited access areas, obstacles and whether or not there are any lifts or stairs involved.

The removal company will also ask about your budget. You don’t have to give an exact answer as some unreliable companies may use your budget to influence their quotation. Instead, explain to your representative which aspects of your move are the most important to you, such as help with packing or any furniture that needs dismantling as these services may increase the budget.

They will also ask you about the number of rooms in your property, including the loft, cellar and garden (if applicable). They will need a good idea of the general layout of the property and will require a quick walk through. Finally, they will also ask whether they should be aware of any special requirements, such as pets or if you're moving with elderly relatives. This will help them cater to your specific requirements and plan accordingly.

Questions to Ask the Removal Company

It’s recommended to ask as many questions as you can to get a good idea of the company and what will be happening on your moving day. Here at Compare My Move, we recommend that you ask about the company’s insurance and how you’ll be covered during the relocation. It would also be wise to ask about other services they offer as, if they offer packing services, they can take that into account during the survey also.  

You may want to ask about timescales and how they plan to organise the move so that you and the property can also be prepared in time. For a list of other useful questions to ask your removal company during the moving survey, you can read our guide here, where we state what will be most beneficial for you to ask and why.

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How Long Does a Home Removals Survey Take?

The time it takes to carry out a home survey will largely depend on the size of your home. On average, an assessment can last around 30 minutes. As providing a quotation is a free service, and you may be busy during the day, some representatives may want to limit the time it takes to provide you with a quote and so they usually keep the survey as short as possible.

Discussing Additional Services

During your home moving survey, the representative may ask whether you would like any additional services alongside the removal. These are optional and are there to make your move that little bit easier. Some extra services may include packing, providing packing materials and also dismantling and reassembling furniture.  

The removals team will be highly trained and can greatly help with the packing process. You can rest assured that they’ll fully protect your items and ensure that they’re completely secure during transit. Packing can be a tedious task, so a professional helping hand can be a great addition. However, before committing to the agreement, make sure you know exactly what's included in your removal costs.

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How to Prepare for a Moving Survey

Your representative will carry out most of the work, but there are ways in which you can help and even use to begin your moving house checklist. You should count the number of rooms in your home, work out a rough idea of how many boxes will need transporting and indicate which items need specialist care. If there are any areas of the property that are blocked or inaccessible, it would be wise to clear a path before the removal team arrives so that they can conduct a more thorough inspection. 

Another way to prepare for a home removal survey is to clean and declutter your property. The fewer items you have to move, the fewer boxes need to be moved. This will then result in a shorter survey and can even save you money as the removals team won’t have as big a job to complete.

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We hope this guide has been useful to you and that you’re now aware of what a home removal survey is and why it’s important. The next step should be to contact an experienced removal company to book a removal survey whilst you begin packing.

To save you both time and money, don’t forget to use Compare My Move’s free service to compare removal quotes today. All you have to do is fill out our quick and simple form and you’ll be connected with up to 6 trusted removal companies within your local area.