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We were moving from Southampton to East Devon having been in the same place for 14 years. We'd never used a removals company before and, with an upright piano and plenty of musical instruments to shift, I'll admit to a little nervousness. With that in mind, I can't praise 1st Choice enough. The video survey was thorough and professional, communication was fantastic... and on the day, Tom and Steve were fantastic - they made the tricky part (the piano) look easy at either end, we're just the sort of good natured helpful chaps you'd want to have around during a home move, and... I've left it until we've been through every box before writing this... no breakages at all!
Efficient, polite, hard working and informative.
Very pleasing experience: a thorough and accurate survey done via FaceTime call. The team of two arrived at 08.30 and could not have been more friendly, communicative and respectful of the rental property we were moving from and too. They used floor and door protection and left no marks anywhere. The move was over two days and was made a less stressful experience thanks to 1st choice. Absolutely recommend.
Hi We have had excellent communication and service from this company. We had a big move to Wales and the staff were extremely professional and helpful throughout. Would highly recommend.
The team were very friendly and professional. Overall a very positive experience.
Excellent quality and service.
Very friendly. Highly efficient.
Excellent personal service from first contact to removal day. Removal men really worked as a team and consulted with us at all times. Would recommend the company without a doubt.
Very helpful and friendly. Professional.
Extremely helpful and friendly. Nothing was too much trouble. Would use again if needed.
Everything was good.The 3 gentlemen who came to move were very efficient and took great care of things.Genuine people
Arrived slightly earlier, better than prompt.3 man team extremely professional but with a great sense of humour which helped with all the stress . Very quick to load up and all out of old house within 3 hours . Arrived at new house after collecting our keys from Estate agents and let the removal guys know we had the keys .5 arrived and within a couple of hours we were in our new home.Cant thank 1st Choice Removals enough for their outstanding service.Well done and Thank you all .
I would highly recommend 1st Choice. The quote was comprehensive and explained all the insurances and how everything was going to be packed. On moving day they turned up on time and took care with all our possessions, which all arrived intact in the new house. The guys were really friendly and professional. The only improvement I think they could make to their service is to give you a call a week or two before the move to reconfirm the arrangements.
All ready have .. the 2 chaps Steve and Rich .were brilliant .. communicated well ..Quick to load and put everything we wanted in the bungalow into place .thankyou .. stress free ..
We had a fish gun taking which is very rare. The two young men were very interested in it. We sent a message to the company to say we couldn't find it and could they look into it for us. The next day the gun was left by the front door.
The men did. Work very hard on the day.
Amazing staff, super helpful in the day and on the phone
Great service from a friendly crew. We were very happy and would certainly recommend 1st Choice.
A professional, friendly service.
Fantastic Crew they arrived early and never stopped all day .Very courteous I would recommend them .
Good service and good value - recommended!
Frankly I was very disappointed with their service.
They chipped my chest drawers and dropped it as they were loading it in the van as they didn't tape the drawers, and they broke off my side railing for the stairs while carrying furniture.
I don't recommend anyone use their services!
1st class care and support throughout
A number of items were damaged including an expensive B&O TV and despite being assured that all operatives were full time employees on the 2nd day of the 2 day removal one of the operatives was part time and in our experience was slapdash in his approach and the damage only occurred on the 2nd day!
Excellent service, would highly recommend
Friendly, helpful removal men who worked hard.
Professional and very fast movers. Made our move very easy and stress free
Very friendly guys and helpful.
Great team who moved us out and in with great care. Only issue was that many of the marked boxes ended up in the garage, not the house, but maybe this was because there was no room in the house to put them!
There was a large piece of furniture that I requested to be disposed of. On the day of moving, they left it by the side of my house and gone. I have phoned them up the day after and I am currently waiting to see how they will respond.
all good friendly and helpful
Very professional and efficient. Felt like they knew what they were doing and put us at ease. Moving day can be stressful enough, they made there one less thing to worry about.
The removal men were very accommodating and helpful, but the estimator must have originally underestimated our move and on the second day, the office and manager told the two poor men to just do what they could and leave anything that wouldna??t fit in the van. Luckily I hadna??t paid them in advance and refused to do so until they actually took everything that wea??d been quoted for. We couldna??t leave the house with a garage full of items because we were completing the sale the following morning!
Had such a stressfree move. Guys were excellent and friendly. We highly recommend and would use 1st choice again.
Excellent from start to finish
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