At Ace Removals, we are a family-run business that understands just how stressful moving house or office can be. Operating since 1988, we are a South London removal company based in Lewisham, providing a quality service in the UK and internationally. We are fully covered by Goods in Transit and Public Liability insurance, meaning you can extra peace of mind while your belongings are being moved to your new property.
We know how to make the process of moving seamless and efficient, and tailor our services to your individual needs and requirements. Our staff are friendly and reliable, trained to offer a professional service and have many years of experience within the removal industry. As well as removals, we also have our own high security storage facilities.
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Compare House ClearanceLondon South East
3/06/2021
Refused to leave unless I went I paid in cash, which I did not have. As a single young female, this made me feel very threatened. Walls were all scratched.
London South East
10/08/2019
The driver on the day was helpful but very grumpy and unhappy when had seen all the stuff we wanted to move. On the end I cannot complain about him and he help me a lot. Thank you for this.
The worst experience was with the person who was responsible for setting up the amount I have to pay.
The agreement was that I must pay A?65.00 deposit which I did. I have been informed that I must pay A?65.00 per hour and the minimum are 2 hours. I agreed to all of the requirements.
The van arrived at 6am, but I was charged for it from 5:40.
We finished moving our stuff at around 11am, but I have been informed I must pay A?300.00 on the top of the deposit. I talked to the person over a driver's mobile phone, but he was very unpleasant and told me the details I was not aware before I have booked them, for example that they charge A?65.00 per hour but we must pay for 5 hours despite we used them only for 5 (andit looked like deposit was not included on the end; it was extra fee).
I must say it was very bad experience and once again not with the driver but with the admin person.
All the best
London South East
31/05/2019
I was charged A?600.00 for the removal including waiting. I thought was very expensive.
London South East
4/05/2019
When I booked my removal a few weeks in advance, the company asked me what I would be moving. Obviously I could only provide a rough number of boxes and bags as I had not packed everything yet. However the company decided to take these rough figures as gospel and on the day charged me an extra A?15 because I had "extra items". In actual fact I had the same number of items (fewer boxes and more bags) and there was still plenty of room in the van. You get what you pay for I suppose, and clearly I didn't pay for common sense.
London South East
3/05/2019
Despite undergoing an at-home assessment of my property and accepting a quote based on this survey, I had to pay an extra A?50 on the day to cover items apparently not on my original quote. Also, despite stating they would accept card payments, I was required to pay in cash on the day. In addition, the movers broke a couple of items in a box clearly marked Fragile.
London South East
29/03/2019
Everything went wrong. Theya??re giving you a good price and then they want to charge you more. We ended up having to book another company at the last minute to complete the move. Also they didna??t finish the assembling and the put the sofa wrong which we had to fix ourselves.
London South East
19/03/2019
Lost items, some of sentimental importance
London South East
14/02/2019
Great team. They were polite, well organised and nothing got broken. They did the job in record time. It was seamless, hassle free and not at all stressful. Arrived on time, got stuck in, even helped move stuff out of the new house left behind by the occupants. Have moved more than 8 times and this was the best ever. They even sent someone over to check what I was moving so I had the right size vehicle on the day - unlike others who quoted within minutes and wanted to use a panel van! Their price was right on the button.
London South East
24/03/2018
Professional and friendly service, would recommend
London South East
10/01/2018
Best price out of 3 shortlisted companies.
Deposit accepted via bank transfer. (not just over the phone)
Van arrived 2 hrs late due to traffic from previous job but the two men worked hard and quickly.
House Removals
We know how difficult and stressful moving house can be, so know you're in safe hands with Ace Removals. From providing professional packing materials to safely transporting your possessions, you'll receive a quality service every step of the way.
Our staff are fully trained and specialists, and experts even in moving unique items. Reliable, careful and attentive staff means a relaxed moving day for you. Plus, we have the expertise to move specialist items such as pianos with utmost care. We also have a house clearance service to ensure your property is clean, tidy and empty.
If you're moving locally, nationally or even abroad, we ensure the highest levels of customer service possible. From small moves to big moves, all customers will receive the same level of care and attention.
Storage
At Ace Removals, we also offer secure storage facilities designed to offer our customers complete piece of mind. Whether you are looking to store an entire household or just a few items, we can help and we will endeavour to offer a very competitive price.
Packing
We offer a range of packing services to fit your budget and needs. We can provide packing materials such as TV covers, boxes, bubble wrap and carpet protection if you want to pack your items yourself. We'll then arranged moving your packed items to your new address. Or you can sit back and we can professionally pack and move your items and furniture professionally.
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