At Ace Removals, we are a family-run business that understands just how stressful moving house or office can be. Operating since 1988, we are a South London removal company based in Lewisham, providing a quality service in the UK and internationally.
We know how to make the process of moving seamless and efficient, and tailor our services to your individual needs and requirements. Our staff are friendly and reliable, trained to offer a professional service and have many years of experience within the removal industry. As well as removals, we also have our own high security storage facilities.
Great team. They were polite, well organised and nothing got broken. They did the job in record time. It was seamless, hassle free and not at all stressful. Arrived on time, got stuck in, even helped move stuff out of the new house left behind by the occupants. Have moved more than 8 times and this was the best ever. They even sent someone over to check what I was moving so I had the right size vehicle on the day - unlike others who quoted within minutes and wanted to use a panel van! Their price was right on the button.
Professional and friendly service, would recommend
Best price out of 3 shortlisted companies.
Deposit accepted via bank transfer. (not just over the phone)
Van arrived 2 hrs late due to traffic from previous job but the two men worked hard and quickly.
John of Ace Removals replied:
Dear Andrea,Thank you for your feedback and I am glad you were happy with our service.All the best in your new home.
Lost items, some of sentimental importance
When I booked my removal a few weeks in advance, the company asked me what I would be moving. Obviously I could only provide a rough number of boxes and bags as I had not packed everything yet. However the company decided to take these rough figures as gospel and on the day charged me an extra £15 because I had "extra items". In actual fact I had the same number of items (fewer boxes and more bags) and there was still plenty of room in the van. You get what you pay for I suppose, and clearly I didn't pay for common sense.
Despite undergoing an at-home assessment of my property and accepting a quote based on this survey, I had to pay an extra £50 on the day to cover items apparently not on my original quote. Also, despite stating they would accept card payments, I was required to pay in cash on the day. In addition, the movers broke a couple of items in a box clearly marked Fragile.
Everything went wrong. They’re giving you a good price and then they want to charge you more. We ended up having to book another company at the last minute to complete the move. Also they didn’t finish the assembling and the put the sofa wrong which we had to fix ourselves.
We know how difficult and stressful moving house can be, so know you're in safe hands with Ace Removals. From providing professional packing materials to safely transporting your possessions, you'll receive a quality service every step of the way.
Our staff are fully trained and specialists, and experts even in moving unique items. Reliable, careful and attentive staff means a relaxed moving day for you. Plus, we have the expertise to move specialist items such as pianos with utmost care. We also have a house clearance service to ensure your property is clean, tidy and empty.
If you're moving locally, nationally or even abroad, we ensure the highest levels of customer service possible. From small moves to big moves, all customers will receive the same level of care and attention.
At Ace Removals, we also offer secure storage facilities designed to offer our customers complete piece of mind. Whether you are looking to store an entire household or just a few items, we can help and we will endeavour to offer a very competitive price.
We offer a range of packing services to fit your budget and needs. We can provide packing materials such as TV covers, boxes, bubble wrap and carpet protection if you want to pack your items yourself. We'll then arranged moving your packed items to your new address. Or you can sit back and we can professionally pack and move your items and furniture professionally.