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Advent Removals

Advent Removals

Superb
based on 34 reviews
member since April 2016
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Reviews & Ratings
Customer Reviews
  • Edward Garvey-Long

    London North

    25/06/2021

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    Had a brilliant experience with Tom and Jay. Thank you both for making our moving day go so quickly and for being such nice guys to work with. Definitely recommend using Advent to move house.

  • Gemma Ward

    London North

    24/06/2021

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    Absolutely! Tom and his team Dwight and Debo were excellent. Tom was so kind and helpful in the run up to the actual move day with advice and reassurance and they were all so professional and speedy on the day. A big move from London to Yorkshire and were very friendly, thoughtful and jolly too which was much appreciated during a stressful time - they made it far less stressful than it could have been with a bad removals. Highly recommend Advent Removals. Thank you so much Tom.

  • Catherine O'neil

    London North

    30/04/2021

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    Tom and his crew were SO helpful and cheerful all day even after I sent them to the wrong delivery address.

    I read the reviews for Tom which were very positive and they were not unfounded.

    Thanks again Tom for helping us with our big move which I have to say I found quite overwhelming.

    You helped the day go very smoothly - thanks again & highly recommended.

    Response:
    Catherine it was a pleasure, very best wishes for you guys.
  • Shona Reeves

    London North West

    19/03/2021

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    The service I received with advent removals was amazing! Tom and his coworker were friendly, speedy, and handled all my things with care. I received quotes from a lot of companies before my move and I have no regrets booking advent removals.

    Response:
    Thank you for your kind words. Quality service is always our ultimate aim.It was a pleasure to meet you.
  • Collin Browne

    London North

    8/03/2021

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    Absolutely the best moving experience I've had. Tom and Jay made a stressful occasion a relative breeze, not only as great movers but as great personalities. Lovely people, beyond expectations. 1000000% will use them again for a move (hopefully won't need them for a few years though!).

    Response:
    Many thanks Colin, twas a pleasure to meet you and Claire. Best wishes for the future.
  • Pip Bower

    London North

    25/02/2021

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    We used Advent Removals for our recent house move. They were incredible. Excellent communication from the start, Tom was flexible and, along with Jay, did everything he could to make a potentially very stressful day very enjoyable! I would thoroughly recommend and if we ever move again we will definitely be using them!

    Response:
    Many thanks Pip and it was a pleasure to meet you and Henry.Very best wishes for the future.
  • Constana De Jesus

    London North

    20/02/2021

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    Terrible communication, they ended up costing me money due to bad communication, received wrong directions from third party individuals and was not willing to hear my grievances. Quick service but slightly hostile. Hard to rate value for money since I believed I was paying for a slightly difference service (again see above bad communication).

    Response:
    This job was done remotely as the customer was not able to travel to UK because of current travel restrictions. The customer wanted a room packed that resembled something from the TV programme Hoarders. We packed and moved all the items in the room and delivered it in the timescale we anticipated and agreed with the customer. The third party mentioned was her Landlord who wouldnt let us take a chest of drawers shed said he gave her. As can be seen from previous reviews our communication is always 100%.
  • Jacron Pagel

    London North West

    5/09/2020

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    Fast, professional, friendly.

    Response:
    Many thanks Jacron. It was a pleasure to meet with your family.
  • Rebecka Fleetwood-Smith

    London North West

    7/08/2020

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    Excellent service. We relocated cities and our move was stress-free thanks to Advent Removals!

    Response:
    Thank you Rebecka, it was our pleasure, and I got to walk across Brunels suspension bridge too.
  • Rita

    London North

    5/07/2020

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    Tom and his guys were great at their job. Made us feel at ease throughout what is a stressful time. Kept up the humour throughout and were professional at all times! Would highly recommend!

    Aaron & Rita

    Response:
    Thank you for your kind words. We always aim to please.
  • James Tookey

    London North West

    29/06/2020

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    Tom and Tommy were great, helpful and good-humoured - the moving experience was totally pain-free.

    Response:
    Thank you we always aim to please
  • Michelle Fredua-Mensah

    London East

    14/05/2020

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    Brilliant team. Really appreciated them moving me twice without a hitch.

    Response:
    Thanks Michelle always a pleasure and thank you for choosing us.
  • Andrew Fitzpatrick

    London North

    28/03/2020

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    Perfect service from start to finish. We had challenges with parking at our property we moved out of and Tom was wonderful in helping.
    They made the whole experience completely stress free and easy. Great value for money compared to other quotes.
    Would recommend and reuse 100 times.
    Thanks for your help Chaps - greatly appreciated.

    Response:
    Thank you Andrew, although it's our job to make move day go smoothly it's great to be appreciated.
  • Andy Ashton

    London North

    3/03/2020

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    Tom and Ebbo were fantastic! Turned up early, took great care of all our possessions and were really good company too. The move couldn't have gone any smoother, I highly recommend Advent Removals!

    Response:
    Many thanks Andy and enjoy your new home.
  • Gemma Baddeley

    London North

    29/02/2020

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    Tom and Jay did a great job for me and worked really hard on the day. Both of them were friendly nice guys. I would recommend them.

    Response:
    Thank you Gemma and best wishes.
  • Lauren Mcmullan

    London East

    24/05/2019

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    They were great - highly recommend!

    Response:
    Thank you Lauren much appreciated
  • Kim Evans

    Enfield

    29/04/2019

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    They arrived on time, were efficient, friendly and helpful. The job was completed quickly and would definitely recommend their services. Lovely chaps.

    Response:
    Thank you Kim.
  • Denis Kierans

    London North

    26/01/2019

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    Tom and his coworker were both excellent movers, and nice guys to boot. 10/10 would hire again.

    Response:
    Cheers Dennis
  • Paul

    London East

    6/01/2019

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    Simply phenomenal. Clear quote, friendly and positive attitude, experienced. Very reliable on the day and made it clear they care about your personal belongings and that your moving experience isn't stressful. Highly recommended.

    Response:
    It was a pleasure Paul.
  • Michelle King

    London North

    27/12/2018

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    I was very happy with the service - very helpful, punctual and professional guys. I was really impressed as their removals van was very clean as I felt really comfortable with my possessions being transported in the back of it. They removed my stuff starting from 8.30am and we were finished by early afternoon. I also used their disposal service which made life easier for me as I didn't have to worry about clearing items myself. I would recommend them.

    Response:
    Thank you Michelle, we're always happy to help.
  • Jack Davison

    London East

    19/12/2018

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    Very smooth day, with minimal stress.

    Response:
    Cheers Jack.
  • Rachael Coultas

    London North

    21/11/2018

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    Tom and Adam from Advent removals were incredible. Tom contacted me (after Ia??d completed a form on CompareMyMove.com. He made me feel at ease with a stressful move and allowed enough time to not only help me pack but also help with the removal and move (without over estimating or getting me to pay any extra).
    They were so quick and efficient (plus advised on best times to travel through London and also advised on where to park at the new place). All the move was done with no breakage and with a smile and chat within the time estimate.
    Not only that!!! Tom and Adam also helped my boyfriend move in with me (he had ordered a cheaper service -and his guy didna??t have the right tools to secure his furniture/bits in the van which meant things got broken and not only that (despite my boyfriend paying his guy for the whole day) he only removed the items out of the van to the communal area. Tom and Adam from advent removals (just out if there own professionalism) helped my boyfriend with his furniture because his removal man had left.
    I would 100% recommend.

    Response:
    Thank you Rachael. We look forward to helping you again.
  • Colin Taub

    London East

    10/10/2018

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    Two very nice and helpful people smooth removal day

    Response:
    Thank you Mr Taub, it was a pleasure to meet you. Enjoy USA at Christmas.
  • Hedley Maxwell

    London North

    27/08/2018

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    Very punctual, efficient, friendly and professional. Would recommend to others.

    Response:
    Thank you Hedley, we always aim to be on time and do our job properly.
  • Rifat Akhtar

    London East

    22/07/2018

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    A bit pricier than others I had looked at online, but worth paying the extra for this reliable father and son team. They arrived on time and worked quickly and carefully. Tom was always easy to contact before moving day and the day went very smoothly. Despite the awkward parking and lack of lift at my first floor flat, they moved everything without complaints. Moving home is always stressful but these guys are good at what they do and put your mind at ease. I would definitely use them again.

    Response:
    Thank you Rifat. I hope all goes well in your new home.
  • Emma Price

    London North

    30/06/2018

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    Tom and his team were simply fantastic.
    Great contact when booking, great contact on the day before arriving.
    We were really worried about 1 sofa as it was a struggle to get in, but they guys managed this no problem.
    We were on the 3rd floor and there was no complaints the whole team worked consistently until everything was out (we had a lot of furniture so it wasna??t easy!)
    Couldna??t recommend this company more.

    Response:
    Thank you Emma, we always do our best to get items in and out.
  • Luka

    London East

    17/04/2018

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    All the equipment required for the smooth move was provided and Tom was extremely helpful.

    Helpful, kind and professional. Highly recommended.

    Response:
    Thank you for the review, we are very grateful for those kind words.
  • Stacy

    London East

    3/02/2018

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    Company was friendly and efficient, would recommend to others.

    Response:
    Thank you.
  • Nigel Brown

    London North

    26/01/2018

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    Tom Gordon and his team of staff that came to do my move made the move very easy and smooth for me every thing went like clock work plus tom put me in touch with a great Carpenter that done a very good job for me. Great day thanks to Tom and his team.

    Response:
    Thank you Mr Brown. It was a pleasure to meet you.
  • Fergus Gallagher

    London East

    31/12/2017

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    Great service and very fast

    Response:
    Thank you.
  • James Grant

    London North

    10/12/2017

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    Advent were very professional and flexible and provided everything we needed to make our move as smooth as possible. Highly recommended.

    Response:
    Thank you Mr Grant.
  • Michelle Pranckevicius

    London East

    17/11/2017

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    I don't think the full list of items I input on comparemymove.com to be moved got to the removal company. Either that, or there was a communication error between the office and driver on this matter.

    We had to move some of our items in the car as they did not fit in the removal van.

    Despite these hiccups, the guys that moved us were professional and tried to make the move as unstressful as possible.

    Response:
    Thank you for the review.As in lots of moves customers don't always remember to put all their items on the inventory.
  • Tania

    London East

    17/09/2017

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    They are really professionals. They were on time and very careful when moving my furniture. They even managed to move my IKEA wardrobe that was badly assembled in the first place.
    I will definitely use them in the future and I recommend them for everyone who wants a responsible company for moving out

    Response:
    Thank you Tania.
  • Ros Staines

    London North

    21/08/2017

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    Tom was very practical when it came to moving old furniture and dealing with problems as they arose.

    Response:
    Thank you Ros.
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