Allen Family are a family-run removals company based in West Midlands, serving Birmingham, Stourbridge, Sutton Coldfield and Dudley. We are a highly experienced and trained team of professionals, working hard to make sure your house move is as smooth as possible.
We are proud to help with your house removals by doing all the hard work, allowing you to enjoy the moving experience. Our team are uniformed and professional, using their knowledge of the industry at all times.
We have both Goods in Transit and Public Liability insurances in place to offer that extra peace of mind that your personal belongings will be safe during transit.
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21/04/2023
Review:Stephen and his team were brilliant. They arrived on time, loaded the vans up in under two hours and were off to the new house. There was a delay waiting for the keys but they were used to this. The weather was awful but they quickly and professionally got our stuff into the new house. Nothing was too much trouble. I would highly recommend them.
Birmingham
10/02/2023
Review:Made moving day very easy. All belongings safely transported. The team were great at communicating what they were doing. Furniture disassembly and assembly was very useful. Came across as very professional.
Wolverhampton
16/01/2023
Review:Really professional and friendly. Nothing was too much trouble.
Birmingham
29/11/2022
Review:We couldnt fault the team we had to move us from a house to a flat.From start to finish they were polite, friendly and very professional.They worked hard as a team despite having to carry items up 3 flights of stairs .Nothing was too much trouble and they didnt leave until we were happy having placed furniture where we wanted and assembled items ..The whole process from contacting Stephen was seamless and the team are a credit and made a day we were not looking forward to (having not used removals before) a calm and stress free affair.Thank you
Birmingham
11/11/2022
Review:Very efficient, very reassuring and very professional. Couldnt ask for a better removal company to do the home move with.
Birmingham
9/11/2022
Review:The guys were great, care was taken with all our belongings, and left in the room of our choice. I have never seen people move so fast. They completed the house move in less then 5 hours.
Birmingham
13/09/2022
Review:Fantastic service throughout. The lads were all very professional and worked very hard for my house move. When things didnt go to plan they re-arranged and adapted to the situation brilliantly. Would recommend to anyone.
Birmingham
15/06/2022
Review:Fantastic. Honestly we couldn't have had better people for the job. Brilliant communication from all members of the team always courteous,polite, and hard working!Thank you so very much!
Birmingham
20/05/2022
Review:Stephen and his team are great! Friendly, professional and accommodating. We have moved into temporary accommodation to break our house chain so plan to be moving within the next 6 months and all being well plan to use the guys again.
Response:
Many thanks for such lovely feedback, we look forward to accommodating your next move :-).Dudley
19/05/2022
Review:Brilliant lads who helped us move. Really efficient and meticulous.
Response:
Thank you Tim we appreciate the review.Birmingham
13/05/2022
Review:We had an amazing experience from the very beginning with Allen Removals. Stephen was great at answering my many questions and the process was super straightforward. They moving day the guys arrived perfectly on time and took really good care of all our things. Loading and unloading was really fast as well but not less careful for that. Clearly they know what they are doing. I would highly recommend this company. Thanks Allen Removals for making the experience much less stressful.
Response:
Thank you for such a lovely review and glad you were happy with the service. Considering the distance and delivering in London glad we were able to get it completed in a good time for you.Birmingham
13/05/2022
Review:Very efficient and professional service. Moving day went without a problem, all items protected and moved with a friendly service.
Response:
Thank you for your feedback.Birmingham
5/05/2022
Review:After I accepted their quote they return ti cancel at the 11th hr. Despite providing a video inventory if everything that needed they ran out of time and tried to quit on me half way through the move but agreed to work later for more cash. That still didnt finish that night after and held me to a 500 ransom before they would return the final (of 4 total) van load of my possessions. They were very slow and ended up costing twice their original quite.
Response:
This is a completely inaccurate account, and we have email correspondence, pictures, videos and signed paperwork to prove our version. In 12 years of trading, we have never come across such a rude, disrespectful and patronising man full of contradictions. We never cancelled we quite simply didn’t have availability when he accepted quotation & asked at the '11th hour'. It took longer because when we arrived 80% of the contents were not ready or boxed. We quite kindly offered to take items while he packed his household belongings hence ‘4 trips’. Despite calling us at 2am, the abuse to female staff on the phone and my movers on the day, and the fact his preparation was non-existent my team had the patience of saints, utmost professionalism and persevered. As it got late (10pm) and we were unable to gain access to storage we agreed to return the following day. ‘Held to ransom’ is laughable items were in storage accessible by only him. We moved £60k of Artwork, furniture and valuables without so much as a mark on anything (clearly unappreciated). We offer a price guarantee if our terms are met and are very transparent with our charges which we forwarded via email before he accepted.Media
More InformationHouse Removals
At Allen Family, our house removal service can help with variety of moving types. We specialise in local and long distance house removals and have extensive experience in all aspects of moving your belongings.
We are fully equipped so can offer everything from bubble wrap to mattress covers to protect your items during the move. We aim to tailor your removals to meet your specific requirements, as every house move is unique.
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