Thanks Lee and team for a great job moving us locally around Virginia Water to Egham. Despite some increased scope and stair surprises, team treated the move with care and courtesy. Included weaving a king size headboard through a staircase needle, helping me with a non-move related heavy lift, and taking away some furniture. Top job, and fully recommend the firm ...
ANSWER MOVES were quick to respond to our enquiry with a quote which we found to be extremely reasonable. We were moving within a fairly quick time period so were really pleased that they could accommodate us. Lee was great and kept in contact every step of the way.
On the day the guys turned up and were so efficient, professional and friendly. All of our items were handled with care. It really too to stress out moving for us and we would definitely use their services again!
Lee and his team were helpful and efficient from the start. They kept in contact up to and on the day of the move. They were on time for collection and expected arrival at the drop off point. Efficient and professional and excellent value for money. I would not hesitate to use them again.
Didn’t attend the property to quote and on the day complained about size of furniture, having to walk down the drive, left half of my belongings in the house I moved out of, were rude and unprofessional, didn’t use face masks, broke some stuff and made us pay a higher price before leaving the house or they wouldn’t drive to new place. Disappointed doesn't even begin to describe. At the end when they finished unloading they just jumped on the lorry and left, didn’t let us check the lorry was empty and didn’t even tell us they finished and were leaving.
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