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Fantastic service, professional and responsible throughout
We couldnt have been happier that we chose AZ Movers for my sisters move. They were by far the least expensive for the move from Edinburgh to Oxfordshire and that made us a little concerned that they might not be as reliable or as good as the others we might have chosen.However, they were brilliant! They contacted us to offer to come on the day before they were booked as the weather was dry and not wet as it would have been the next day. They completed the move within 2 hours and the delivery to Oxfordshire into storage went very smoothly. The storage company received the furniture for us and oversaw the packing into the container. Emma from EasyStorage commented that the men were lovely! We had also found them friendly and efficient.We would highly recommend AZ Movers on all counts! We plan to use them again when we sell our own property next year.Rosie and Paul
Quite happy with the move. Price was very good compared with some others. On the day they were quite late, and also it seemed they weren't aware that we had a piano and some other larger bits, even though it was discussed when we got the quote. They therefore had to get an extra van, but this ended up working in our favour as we had more than the original two van loads could carry (this is partly due to AZ underestimating the space needed, partly due to us adding a few bits we forgot). The movers were friendly and helpful on the day and everything got done without any major issues.
The guys were great. Straight in, quick look to see what was what and where, then got on with it. Friendly too. And the price was really good value.
Great price and they got the job done.
Found on Compare my move and they were a great choice. Kept in constant touch up to and including the day itself. The guys were brilliant, got stuck in and nothing was too much trouble.
Really helpful company, with extremely reasonable prices. The movers were so polite and considerate for our move. Everything went so smoothly and having the movers really took a level of stress off of our shoulder. 100% would recommend them to anyone who is moving, couldn't have asked for a better experience.
Everything was perfect!Very good and friendly staff. My house moving was fast and tidy without any damage. Highly recommended. Thanks guys!
I was very disappointed. They arrived one hour late. The van wasnt a Luton van as described. My belongings had been assessed on a Zoom call and had been underestimated in terms of volume so we had to have a second trip. The two men werent experienced movers, didnt seem to know how to pack the van efficiently. The van was filthy inside as we found out when it was unloaded.
The house move happened and AZ Movers were ok. We paid for one van to do 2 trips (moving 1/2 mile down the road) but they squeezed almost everything into 1 van and we did the rest. They didnt seem happy to do 2 runs - but none of the movers spoke English very well so it was hard to tell. There was patchy attention to detail. Things were forgotten and I had to keep reminding them to take things, furniture arrived at new house with some new coffee stains, and boxes/furniture left in wrong rooms. Nothing worth complaining about, but could have been a bit smoother!
Absolutely brilliant guys who did the removal very quick and nothing was a problem good value for money, perfect time keeping and very pleasant manner. Thanks guys you took the stress off moving away highly recommended
We booked 2 vans and only 1 arrived which nobody had told me . We then had to get in touch with solicitor to try and put people back for getting in our old house so we could access both houses . It was stress we didna??t need on the day and when I called the company they werena??t helpful at all .
Shocking. Late and clumsy. Turned aggressive when learned he was getting less money.
We were really happy with the AZ movers for our recent house move. The guys on the day were really polite and nothing was too much trouble. They were also very reasonably priced in comparison to some other quotes and overall helped us have a stress free move.
Sent a van that was too small for the job then on the mornings the move demanded A?1000 to hire a second van. Had me completely over a barrel, eventually reducing it to A?750. Second van cost A?75 to hire....felt completely shafted by them.
Extremely helpful and accommodating
Fantastic crew, great customer service, very helpful and friendly.
AZ movers were amazing. Buffalo was so helpful, he made my move day so much less stressful and they even remade my and my daughters bed for me! Cana??t recommend highly enough.
Victoria was great at answering our queries and the team on the day were incredibly polite and helpful. Would highly recommend.
This company is amazing in everything from customer service to the guys doing the delivery and of course the reasonable pricing. I will definitely recommend this company. I had to change the moving date twice and Victoria was very kind in doing her best to accommodate that. David on the moving date organised the move brilliantly. They took care of all the furniture and the houses not to cause even a small scratch to the walls. Really impressive work!
Many thanks to you all!
David and joe been very professional and organised and there job
They came on time and start loading and dismantling and after loading head towards unloading very professionally
Thumbs up David and joe
Dave and the guys were brilliant on the day, kept us well informed of their plans, handled our belongings carefully and were extremely quick! AZ movers were sometimes tricky to get a hold of by the phone in the run up to the day (hence the rating), although we did manage to have a chat a few days before to sort out the schedule. They were prompt at replying to e-mail.
Very efficient, friendly staff. Kept us up to date with everything and made the stress of moving much easier. Brilliant customer service.
Turned up 1 hour late at 10am. The amount of damage they did to walls, bannister and furniture of both houses was unbelievable. I was so tired by 8pm I told them to leave the rest of my furniture. They even left a pushbike outside my house (not mine!) as they didn't want it. The whole day was really stressful beginning to end.
Do not touch this company.
Really good. Would definitely recommend them.
Cost to much scratched some of my tables tops and bed ends. There van was to small I had to use my own van and leave some stuff and go back for it in my van.
They had some issues with staffing but they worked efficiently given the circumstances.
Arrived on time. Reasonable price. Carried out the job efficiently.
Very sloppy service. They use contractors. Contractors are not prepared to move peoples personal belongings. No trolleys, straps or rigging. No sheets to cover belongings which resulted in extensive damage to all major pieces of furniture. Items were somehow lost during the move. Very poor at loading the truck which resulted in items having to be left behind and collected at a later date at extra cost.
The removal guys themselves were fantastic. The only downside of the removal itself was that one storage container wasna??t labelled and so contents were delivered the next day. Otherwise 5 stars for the movers.
The packing was unfortunately mediocre. Some dishes were not wrapped at all and some boxes half empty and therefore not sturdy for stacking. Ia??d paid for 4 hour bundle but the packed the kitchen in 1 hour. Given the lower quality than anticipated, I asked for a refund on the other 3 hours and had to ask multiple times. I ended up getting about half of it back (not 3/4).
Also, the cost turned out to be an estimate and was increased when it turned out we had more boxes than anticipated. It then increased again on the day. This system needs improved. So it ended up that they werena??t much cheaper than the other companies (with better reviews) I rejected on basis of price.
Van arrived almost an hour late. The guys also need to take extra care with furniture as they left a few scratches on furniture. They dont even have things/equipment to cushion or cover furniture like other companies do when they are moving furniture. One mattress was left with black marks i dont know whether it rubbed against the van or what. They also drove into the grass outside our house and left a big/deep wheel track on the grass we have to bring someone to repair
Victoria was helpful and informative - had some minor issues with their emails not sending, but it was easy to work around. My driver arrived early, and we completed my move in under the time allotted.
We booked AZ several weeks ahead of our move date & paid a A?120 deposit.
At 4.30pm the day before the move, I emailed AZ to check everything was still on track but shortly after I received an email saying their van was stuck down south and they couldn't move us until mid afternoon the following day. I had obviously had to initiate contact to hear this news & the tone of the email was very perfunctory so I was nervous that the move wouldn't happen at all. I explained that this wasn't workable because we expected the move to take 5 hours & we have 2 small children who would need to be settled in by early evening, & asked if there was anything they could do. They were very unhelpful & basically said it was late afternoon or nothing. We had taken time off work for the move & we needed to move that day... So I contacted another firm who miraculously were able to fit us in.
I let AZ know that evening that we'd be using another firm & asked them to refund my deposit. Several days later they replied to say they would send a refund minus a A?50 admin fee. I contested this but heard nothing for 2.5mons! After much chasing, I eventually got a A?90 refund. Don't use AZ, they were awful.
Excellent, professional and efficient. Good communication from the admin and quick and careful removal by the movers. Very fair pricing options. Would definitely use them again!
The moving went really smoothly and was relatively inexpensive. The only drawback was communication. It was difficult to confirm when the items would be delivered and even though I gave my availability to the company in advance, this information was not passed to the driver, who tried to deliver the items when I was abroad.
Really couldna??t be happier with this company.
The guys in the team were so curtious and the quote we were given was so cheap.
I would defiantly recommend them.
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