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Based in London, we are Black & Yellow Moves. We have over 10 years’ experience of the London removals industry and offer our professional services around London including Hayes, Chislehurst, Bromley, Canada Water, Blackheath and Greenwich.
We are a team of professionals who all aim to offer an innovative and informative service that really works for you. We want to make moving house as stress-free as possible for you, that’s why we provide you with a transparent quote with no hidden costs and a breakdown beforehand, so you know exactly what you’re paying for.
In addition to our trusted home removal service, we can also help you move with a professional packing and unpacking service and a secure storage service. To give you peace of mind, we have Goods in Transit insurance and Public Liability insurance, meaning you’re always fully protected with us.
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Compare House ClearanceLondon North
9/11/2019
Review:On the day told me they would be over three hours late getting to me!
Romford
18/10/2019
Review:I had two guys come to my property that couldna??t speak a word of English. I caught them sitting around and not working which took me into very expensive hour rates. Job quoted at 4 hours work took around 10 hours and I had to deal with broken beds, mirrored wardrobes and more items. They also nearly left one of my televisions behind. After all this they have the nerve to wait 5 months to come after me for the moving fees when Ia??m thousands out of pocket.
Enfield
19/04/2019
Review:Excellent from start to finish could not fault the guys . Very happy.
Response:
Dear Mark,Thanks so much for giving us your take on how we are doing. We are glad customers like you are having a great experience during their move.Great job Rafael and Wolverines Team !Kind regards,London South East
15/04/2019
Review:The most reasonably priced, especially as did packing service too. Box marking not always enough when unpacking but being able to sort out on arrival is preferable to trying to sort before!
The team on the day were great & really did work their socks off!Response:
Dear Sandy,Thank you for reviewing Black&Yellow Moves We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best.Great job Betty and Wolverines Team !Enfield
12/04/2019
Review:Friendly and efficient movers. Two gentlemen worked incredibly hard to move the entirety of our belongings. Very polite. We will consider using them again!
Response:
Dear Chris,Thanks for the kind words. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. It was a pleasure to move you !Great job Chris and Crouching Tiger Team !Kind regards,London West
25/03/2019
Review:Never seen three guys move so fast! Fast, fantastic and friendly! Very happy thank you!
Response:
Dear Ms. Sheahan,Thank you for your wonderful review. We are thrilled to hear you found our service an amazing one and that our team surprised you. It has been our pleasure having you as our customer.Good job Wolverines Team !London South East
4/02/2019
Review:Disappointed with the service. The movers were quite rude, e.g. rolling their eyes and complaining when we said we had garden furniture to move (even though we'd said we had garden furniture and they saw it during the survey the week before!) We had also asked if they could provide packing materials, which was offered during the service, but on the day we were told we would have to pay for boxes. Despite also paying a flat rate as completion time was still tbc, they said they had to leave for another job, which involved us having to phone the office. There appears to be a disconnect between the office staff who conducted the advance survey and the moving people on the day.
They also left quite a few items at our old property even though we had asked for them to be packed. My partner had to pay for a taxi to transport the left-behind goods.
The service was generally efficient - they moved us in and out in the space of a few hours, but some of their staff could really do with basic politeness training. Which is a shame as other reviews suggest that other company staff have been courteous and helpful. Not in our case, and not what we needed when moving is stressful enough already!Response:
Dear Ms. Mcallister,First, allow me to apologize on behalf of everyone at Black&Yellow Moves. We love what we do and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past but you have my personal commitment to find ways to improve the way our staff serves each and every customer. Until then, please receive my most sincere apologies on behalf of everyone on the team.Kind regards,Romford
1/01/2019
Review:Knight rider team we had were excellent nothing damaged and very professional and polite would definitely recommend them
Response:
Dear Ms. Pitfield,Thank you for sharing. We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best.Great job Hidden Dragon team !Watford
28/12/2018
Review:Great team of guys who helped us move. There was a couple of hours delay due to bank issues, but they waited patiently and were very efficient and polite at both the removel and delivery of my home contents.
Response:
Dear Mr. Craker,Thank you for sharing! We value your loyalty to our business and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to seeing you next time.Great job Wolverines Team !London South East
16/12/2018
Review:Great customer service but an early payment was not expected, this was fixed quickly. The staff dedication on the day of the move was tremendous. They could not do enough.
Response:
Dear Tony,Thank you for taking the time to provide us with your feedback. We are a growing company and appreciate that there is always more to learn; as such we will take your points on board and pass them on to the relevant employees and make the necessary changes.Please do not hesitate to get in touch with us via email or phone, should you have further queries.Great job Crouching Tiger team !Kind regards.More InformationHome Removal
At Black & Yellow Moves, we will create a tailor-made plan that will make moving day seamless for you. Our efficient home removal service will see that your items are treated with care throughout the whole experience with us.
Our decade of experience in the industry gives us an extensive variety of knowledge of home removals, meaning you are in extremely safe hands with Black & Yellow Moves. From fragile items to the most awkward items, there’s nothing we haven’t experienced during our time.
We will even disassemble your furniture and then reassemble them again at your new house in the room required. Our vans are always fully equipped with protective equipment and materials to ensure no damage is done.
Packing
We offer a full packing service to help make moving house a walk in the park for you. We will arrive at your house, categorise items, pack them using the highest standard of packing material and equipment and we’ll even label the boxes with its contents and which room we need to unpack it in.
We are a team of professional packers who have many years’ experience of using our expert skills to ensure safety to your personal belongings. We offer an unpacking service included with the packing to further help you out.
We aim to offer our help, advice and expert skills throughout the duration of your move. Sit back, relax and let us do all the hard work for moving day.
Storage
If you may need somewhere safe and secure to store some of your items during your move. We have storage units that can accommodate to short or long-term solutions for your items. Whether you need items stored before, during or after your move, we can facilitate to your needs.
You can relax knowing that only you’ll be able to access your storage, which is kept in a facility that is controlled in temperature and humidity. Your personal belongings will be extremely safe with constant protection and security.
You'll have peace of mind knowing your personal belongings will be fully covered with our insurances.
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