City Removals

City Removals & Storage

Superb
based on 63 reviews
member since October 2016
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Reviews & Ratings
Customer Reviews
  • Philip Treacy

    Enfield

    13/04/2024

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    Very super efficient!!!!Packing and unpacking were seamlessly carried out

  • Susan G

    Croydon

    12/04/2024

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    Absolutely awful. They only moved half my stuff, it took me 8 car loads to remove the rest and I had to dump the furniture they were meant to dismantle but didn't. Terrible experience.

  • Ranu Sharma

    Harrow

    5/04/2024

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    They were efficient, professional, calm throughout. 6 men , 3 vans, 4 bedroom house packed and moved. It was worth every penny. Their customer service before the move was helpful, accommodating and timely. I would recommend them. Thanks to the Team!

  • Eszter Kis

    London South East

    7/03/2024

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    The customer service was excellent. They arrive on time on the moving date. They were very professional, worked fast and tiredlessly.

  • Fay Doyle

    London East

    19/02/2024

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    Moany movers, especially considering price

  • Jonathan Myerson

    London North West

    8/02/2024

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    Just terrific in every way: good price, hard working and always cheerful guys, terrific follow-up. It was a whole house move and they were faultless. I'd give them six stars if I could!

  • Antonio

    London West

    7/02/2024

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    Simply put, impeccable at all levels: professional, always with a positive approach, and very nice and polite people. Their work was spotless both, on the 23rd Jan (packing), and on the 24th (moving onto a 3rd floor, no lift). All done with extreme caution since we own some antiques and large size paintings. They came back to take empty boxes a few days later. I do not have second thoughts: I will use them again. Antonio.

  • Mark Edwards

    Enfield

    3/02/2024

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    Great service. Very professional and hard working.

  • Michael Blake

    Romford

    24/01/2024

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    Excellent! The four guys that removed us to our new home arrived on time and worked quickly and efficiently. They were friendly and nothing was too much trouble. Nicola in the office was both professional and friendly and kept in touch with us on the day of removal to check everything was going smoothly. We would definitely recommend this removal company. The price was very reasonable and competetive. Much lower than other firms we got quotes from. Would use again in the future. Thank you City Removals!

  • Tony

    London North

    18/12/2023

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    Efficient, respectful, organised and thoughtful. All items were protected, extra boxes provided with tape. On time (in fact early but did not knock until prescribed start time. Dismantled and reassembled bed, sofa and other items easily. No fuss.

  • Kally Brandon

    Watford

    9/11/2023

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    Punctual and efficient, process was very smooth

  • Sam

    London South East

    6/07/2023

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    Efficient and reliable.

  • Mahendra Surani

    Watford

    15/05/2023

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    The removals team arrived on time with 4 Luton Vans and 8 men. They worked really fast and had the 5 bedroom house emptied by 10:15am. Amazing Fast and efficient. Took good care of all the furniture and items. Had everything unloaded and in place before 2pm at new house.Highly recommend!

  • Alexandra Kent

    Romford

    12/05/2023

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    Was really impressed with how professional they were. carpets were all protected, along with TV's, Sofas - everything was wrapped to avoid being damaged. Both guys worked really quickly. I would definitely recommend to anyone and I would be happy to use them again.

  • Richard Holmes

    Bromley

    8/05/2023

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    Great job. Everything according to plan

  • Barry Cahill

    London East

    14/04/2023

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    Total professionals. Excellent communication and very thoughtful packing. Really solutions oriented in terms of getting large items into tight spaces. Nothing broken!

  • Jess Gill

    Ilford

    13/04/2023

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    They were absolutely fantastic. Polite efficient and careful. Nothing was too much for them. I am so glad I chose City Removals they definitely took the stress out of moving.

  • Eugenia

    London South West

    10/02/2023

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    Very good and professional service provided by City Removals. The in-person survey to provide the quote was done in detail, the surveyor answered all of our questions.The full packing move was conducted over two days. The crew arrived punctually and worked very hard, packing all items carefully. They were always polite and went out of their way to deliver all our belongings without any damage including our upright piano. They are very knowledgeable in their trade and work perfectly as a team.They came back a couple of days later to collect all of the boxes.Would highly recommend their five star service.

  • Linh Nguyen

    Enfield

    24/12/2022

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    I'm happy with the men who doing the removal works for me, from packing to un-assemble beds, wardrobe to deliver to a new home and re-assemble them.

  • Roushan

    Enfield

    22/12/2022

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    I was so impressed with everything about their service. From the video call to assess the move, the details on the quote and then on the day. We had three very polite chaps work incredibly hard to get us moved. They were hard working, quick and looked after our belongings and delivered everything to the rooms we requested in the new property

  • Lucia Tsangaris

    London East

    21/12/2022

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    I was very happy with the service provided.It was value for money. A very professional team.

  • Katharina Gordon

    London East

    4/11/2022

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    Absolutely professional throughout, from survey through to moving day. We had a 3 bed flat with plenty of books and furniture move to Stroud area. Packing was done by 2 men, who were polite, competent and quick, and loading by 4 men (including the same 2) the day after. They even delivered the same day, due to the longer distance it was dark at that point, and raining, but they kept going. Everything was packed, loaded and uploaded methodically, using a brain and with great care. I was impressed by this crew and would highly recommend.

  • Ann Mcnulty

    Enfield

    16/10/2022

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    Excellent! They turned up early & set-to at once, finishing loading well before the estimated time - which was good as it was a Friday & we all had a 3hr journey ahead of us.The team of men worked extremely hard, with impressive organisation & teamwork. They were very polite and professional throughout. Yes, I would recommend them.

  • Denis Sheerin

    Kingston-Upon-Thames

    8/07/2022

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    On the internet ,including compare the market whereby we rang several companies had 1 or 2 visits but mostly surveys were carried out by myself using my phone camera and speaking about what items were staying and items remaining ,then I picked city removals on price and professional attitude

  • Michael Ager

    Croydon

    21/04/2022

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    City Removals & Storage did a great job moving us up to Manchester from London. Their estimator was very polite and professional, he talked us through everything and they were the only company who suggested that it would be better to do the move over two days rather than trying to get it all done on the same day. Great removal team. Arrived on time and got to work with no time wasting. They got everything done quickly and were happy to disassemble and reassemble large wardrobes.Very happy with everything.

  • Nigel Colgan

    Bromley

    20/04/2022

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    City removals were a very efficient company right from the very first call to the provision of the quote to the prompt arrival on removal day and to the care and attention to removal of my property. They communicated with me throughout and the removals team were friendly and easy to deal with

  • Althea Martin

    London South West

    16/04/2022

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    Punctual, Efficient and plainly very experienced. We were anxious about the process on moving day but were quickly reassured and then confident that the team knew what they had to do and keen to do an excellent job. Highly recommended

  • Jamie Cork

    London North West

    7/03/2022

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    An excellent service from the office staff to the team who sis the actual move. Courteous, respectful and good humoured throughhout. Would happily recommend and ue again.

  • Kizito Kasirye

    Croydon

    4/02/2022

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    Team was amazing, Should have been 2 people on the first day but second guy couldnt make it, the guy that came packed like a true champion, i would put stuff down for a minute turn around and he had packed it. very efficient.Moving day 3 people knocked the work out clean, great packing nothing broken or missing, team was very attentive and made sure all our needs were met.

  • Suneel Tummala

    London West

    28/11/2021

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    City removals provided a good deal on a bundle of packing boxes, good movers on the day and a good price compared to others. Additionally, they moved us on a Sunday at no additional costs.

  • Caroline Critchlow

    London South East

    10/04/2021

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    outstanding company.
    From beginning to the end.
    They were the middle price when starting my research but the service from the first phone call from the move day was fantastic.
    The whole team worked really well and were reassuring throughout the whole process.
    It was a huge move from London to Southampton with a house full of things gathered over 23 years. Nothing broken or missing and the boys on the day worked like lightening. Use this company, you will not regret your choice

  • Tom Brimble

    London East

    12/03/2021

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    Excellent - the guys worked so hard and were so efficient and a really good price.

    Would highly recommend

  • Steve Heneghan

    Watford

    5/01/2021

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    Excellent service. The guys couldna??t do enough to help. Professional and quick. Recommended.

  • Judith Wakelin

    Kingston-Upon-Thames

    14/08/2020

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    Efficient, hard working team, arrived promptly.
    The men were courteous and friendly without being intrusive.

  • Peter

    London East

    6/06/2020

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    Your staff were right on time and moved ALL our household and garden items like they were their own.
    I had over 160 plants and shrubs plus huge garden statues and the 5 man crew were very polite and efficient in every thing we asked, nothing was too much trouble.
    I'm moving my mother in law later in the year and I will 100% use them again and will highly recommend them to everyone who needs a removal company in the future
    Peter Jonas

  • David

    London South West

    15/05/2020

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    Friendly, helpful and uncomplicated. They just got on and did what needed doing, from first contact through removals.

  • Lucie Cox

    London North

    12/05/2020

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    Very professional and efficient.

  • Henry Hall

    London South West

    29/04/2020

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    This company and team were terrific. Clean, focused, good attitude, great price, etc. I got quotes from a number of companies and chose City due to price and prior positive reviews. I recommend them highly and would use again. VERY happy with everything!

  • Tim Read

    Croydon

    20/03/2020

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    The move was excellent and everything they planned with us happened exactly on time. We have a lot of glass items and the many boxes were lined with crumpled paper, each item had three sheets around it double wrapped and crumpled paper on top before the box was closed. Nothing was broken as proof of the quality of the service. Given that we moved from South Londion to North Wales (270 miles) over two days that is some accomplishment.

  • Yvonne

    Bromley

    18/11/2019

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    Very hard working - could not fault

  • Anthea

    London South West

    7/11/2019

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    good packing service. Well organized all stuff.
    Good moving service. protected my furniture and new house very well. Reasonable price.

  • Caroline Cook

    London South East

    31/10/2019

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    This company was great value for money and helped us to move from London to Hastings smoothly, arranging a move at short notice.
    Nick and his team were punctual, efficient and helpful removers.
    I would highly recommend this company.

  • Jerome Williams

    Harrow

    21/09/2019

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    Customer service was attrociuos. Broke a brand new TV and dented a filing cabinet during the move then their so called 8nsurance refused to reimburse me.

    The actual removal men were very helpful, but overall I would advise people to avoid this company as promises made during the survey will not be honoured and they are not prepared to offer any remedy once they have your money

  • Shahidul Miah

    London West Central

    7/06/2019

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    The City Removal Guys were brilliant.. They were professional, efficient and polite. They were the most reasonably priced out of the four companies I saw and they were by far the best. They were also flexible and accommodated our requirements throughout the packing and on removal day. I would highly recommend them to everyone.

  • James Young

    Bromley

    22/04/2019

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    Efficient quote and good communication.

    Let down by having to make three deliveries to get all of our furniture and things back.

  • Sanjay Motivaras

    Enfield

    16/04/2019

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    Overall were very good but upon revisiting the old home I noticed. Two cupboard contents had been forgotten and not been packed.

  • Nigel Lewis

    London North

    30/03/2019

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    Sebastian and his team were terrific throughout. I hope that City Removals doesn't fall victim to the Brexit mess.

  • Tamsin Lower

    London North

    18/02/2019

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    Efficient and careful team. Would use again.

  • Chris

    London South East

    17/02/2019

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    Two great guys. Worked hard. Very respectful of possessions.

  • Matt Hewett

    Kingston-Upon-Thames

    15/02/2019

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    Excellent service. Absolutely no complaints. Would highly recommended.

  • Mahendra Shah

    Harrow

    16/12/2018

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    Excellent from start to finish

  • Jacqui Collins

    London East

    10/11/2018

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    Everything you could want for a very competitive price.

  • Maggie Everitt

    Twickenham

    8/11/2018

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    Very efficient and professional service provided. From the initial estimate to actually booking their removal and packing service everything went very smoothly. We were very happy with this company, Thank you.

  • Brenda Rote

    London North

    8/11/2018

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    Hardworking good natured crew. Very professional job. Would definitely recommend and use again.

  • Eike Hayler

    Bromley

    24/10/2018

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    Brilliant service - highly recommend.

  • Vincent Sieurin

    London North West

    20/10/2018

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    Every thing was perfect
    Nothing broken
    Professional staff
    No scratches alt all on both appartements
    All furnitures perfectly rebuilt
    I do warmly recommend this company

  • Stuart Cummings

    Twickenham

    14/09/2018

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    Very professional and went above and beyond.

  • Kim Pryce

    Croydon

    12/09/2018

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    They allow you to book a provisional move day but then become very pushy and do not allow much time to confirm the date if another customer requests it. But overall customer service was good.

  • Claire Denham-Smith

    London South East

    11/05/2018

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    Amazing job, I can't believe how beautifully they packed our possessions without one break or loss, including delicate chandeliers! I would highly recommend City removals for the full service. They reconnected our washing machine too, and picked up the boxes post move. Thanks so much for a brilliant service and making the move so stress free.

    Claire

  • Andrea Goldring

    London East

    26/02/2018

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    Would definitely use again. Very quick, efficient and friendly. They arrived before 8am and were finished by 2:30, including reassembling furniture.

  • Scilla Alvarado

    London North

    6/02/2018

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    Very polite guys and supportive. Very reasonable even though they had underestimated the weight of stuff I had and increased the price a little but this was still very reasonable. Highly recommended

  • Barbara Firth

    London North

    18/12/2017

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    The men who actually packed up and moved me were excellent but the experience was marred by very inconsiderate office administration. The original estimator had misunderstood what was to be moved from the Garden and as a result the vans that were sent were not big enough. They ran out of space and refused to send another van unless I paid another 109 pounds when it was there fault. Basically they held me to ransom!

    Response:
    Dear Ms Barbara Firth,We are sorry that such a situation occurred during your removal.From our perspective we have tried to be as helpful as possible on the day given the circumstances.From our point of view the fact that we could not fit everything in the vans provided was down to the fact that during our estimators visit he noted on his survey sheet that nothing apart from a few garden tools is coming from the garden and on the day of your removal there were quite a few plants coming along in the end.We do not want to put the blame on someone but he does not write something on his survey sheets unless it has been discussed and on his survey sheet which we have also sent you a copy of it is clearly mentioned that no plants are to be moved.This is the only reason why we have not been able to fit everything in.In those circumstances we have made every effort to help on the day.With great effort we have been able to send another van with another driver that collected the plants so that you were not left with anything behind.Also i am sure you can appreciate that we have only applied a A?100 extra charge.This was only to cover the costs involved with sending the extra person with the extra van and not for our profits.Normally the charge for a van with a man is a lot higher.But because we have put this down to a misunderstanding we have only charged a small amount just to cover the costs.Again i am very sorry this has occurred but we feel that we have tried to be as helpful and understanding as possible on the day and that we have made every effort to finish your removal in a timely and satisfactory manner.Please let me know if you would like us to do anything else for you so that we can have this sorted in a positive manner for both parts.
  • Marilyn Slowe

    London South East

    31/08/2017

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    The movers on the day made it feel so light hearted as they were very pleasant. They were very fast, polite and efficient. No breakages or damage.

    Happy Movers

    Our Happy Movers feature highlights our many satisfied customers who received not only great service from Compare My Move but our removal partners too. Here we showcase Tim and his wife Anne who used City Removals & Storage for their move from London to North Wales.

    Timothy Read

    “City Removals came in, packed everything and did everything on time as planned. It was really good. We were absolute in giving them a 5-star review...everything they said would happen, happened. They were great.”

    read more
    More Information

    Areas Covered

    Bromley (BR), Chelmsford (CM), Croydon (CR), London East (E), London East Central (EC), Enfield (EN), Guildford (GU), Harrow (HA), Ilford (IG), Kingston-upon-Thames (KT), London North (N), London North West (NW), Redhill (RH), Romford (RM), London South East (SE), Sutton (SM), London South West (SW), Twickenham (TW), London West (W), London West Central (WC), Watford (WD)

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