Cornerstone Removals

Cornerstone Removals

Watford
Great
based on 12 reviews
member since November 2019
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Reviews & Ratings
Customer Reviews
  • Dan

    London

    9/04/2021

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    These guys were absolutely fantastic. Alex and his team were problem solvers with a "everything is possible" attitude. They went above and beyond at every point.

  • Doris Martin

    Slough

    8/01/2021

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    Had 4 guys. Absolutely lovely. Very polite & caring with my belongings. Nothing was too much trouble. I had a small amount of furniture, 3 white goods but loads of boxes all shapes & sizes. Plus about 20 garden containers & stone garden ware some of which were very heavy. Everything made the journey in tact.

  • Mark Heywood

    Banbury

    17/09/2021

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    Friendly and helpful. They were a calming influence on a stressful day

  • Stephen

    London

    7/09/2021

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    Robert and his team were fantastic on the day. They were polite and respectful and took great care in moving some awkward heavy items. They managed to get an upright piano through a tight doorway by lifting onto its side and amazingly the piano was still perfectly in tune.We had the disassembling and reassembling service and the dedicated technician was flawless. The price included unlimited boxes which were delivered to us by post/courier beforehand so we could use to do the packing ourselves.An initial video survey was used to provide a fixed quote for the number of vans required. Any extra items which could fit into the vans they were happy to take to fill all the space.We originally were going to go with another company who provided a cheaper quote but cornerstone had better reviews and did not work off an inventory. The other company did not supply packing boxes either.The small extra we paid was well worth it for an A class service.Will certainly use again.

  • Jason Williams

    Hook

    14/07/2021

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    Yes they were very good and worked very hard.

  • Philippa

    London

    8/07/2021

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    A very professional and efficient service. Polite, cheerful, prompt and careful. Well done team!

  • Oli Geal

    Isleworth

    8/09/2021

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    Really good communication, fast packers and professional

  • Carian Marks

    Horsham

    8/07/2021

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    The customer service was excellent, was a bit worried about lots of smaller vans, but it worked really well. Although they were late, they worked very hard to unload , can not fault the guys, very polite and helpful .

  • Matthew Brett

    Oxford

    30/10/2020

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    Very good value service, no hidden extras, hard-working and helpful crew.

  • Alice Watts

    Wantage

    19/03/2021

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    Guys had not been forewarned that we were making 2 stops and when I recovered my things from storage I discovered some broken furniture.

  • Sonia Bharadia

    London

    18/06/2021

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    Needs major improvement. They outsourced my move and this 3rd party did not take care as per what was sold to me. I was advised the packing service would write a description of whats in the box for ease of unpacking - for kitchen they just put a K. No detail of it was pots or pans or crockery or glasses etc. So was a surprise when opening what fell out I had advised I had some expensive items like bridal gowns that needed care and packed int he wardrobe boxes - these were rolled up and shoved into a refuels box. I had hangers thrown into wardrobe boxes along with my silk clothing. Having paid for premium service I got a basic service. Yes they are polite on the phone etc etc - but that doesnt help when your items are being treated like dish cloths. Lots of water damage to fabric furniture as the removers left things on the ground whilst raining. Not worth the premium cost I paid at all. No response back from them having sent a video of me opening a box which was the last straw. A move after 48 years at our home should have been smooth and careful and turned out more stressful than a regular move! Thankfully Id pack some stuff myself!

  • Louise Cowan

    London

    20/08/2021

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    Team arrived late. Did not communicate how the day would work. Wasnt clear who was in charge. Did not pack light fittings with any care. Did not follow instructions having asked for them repeatedly by different team members. Arrived late at new property and didnt leave until 11pm, storming out of our home. Some of the team were rude to us and became increasingly unpleasant as it got later. I tried calling customer service to find out when team would arrive at new home and nobody answered so was waiting without anyone from company to contact. Very poor service. I would advise not to use them.

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