Cos Freight

excellent service. Helpful, careful and considerate removal men who worked tirelessly to pack and deliver our goods. They coped well with heavy and delicate pieces. I would highly recommend them as a reliable, dependable and friendly service. Read more

Thank you! I guess no move can be hassle-free but this was about as hassle-free as it gets! From the start all was great. Zayn, who came to visit in the first place, was excellent: explained the whole process very clearly and delivered exactly what he said would be delivered! Might not sound like much but in todays world its often not the case. So, a big thank you to him and all the rest of the team who carried the same only over-deliver ethos with them at all times and took so much of the stress away!Would I use Cos again? Absolutely 100% I would! Read more

An excellent service provided by an extremely well organised, well run team. From Zayn the main and initial contact to the fantastic team who co-ordinated and executed a seamless move for us. The team leader on the day, Matteu was impeccable in his orchestration of the operation and made sure all our belongings were safe and well protected. A huge thanks to all of you, well done. Read more

From start to finish Cos Freight were fantastic. Paula was able to answer all the questions and worries I had, and that was quite a few, in a friendly and professional manner. The removal team were amazing. Arrived spot on time, all carpets covered and worked non stop until everything was boxed and on the vans. They were equally hard working when we arrived at the new property. The men were polite and friendly and I would like to thank everyone at Cos Freight for making removal day stress free. Thank you Read more

Fantastic service from quote to moving day ! Paula and the team took the stress out of moving a long distance. Nothing was too much trouble for them . On the day such a friendly and efficient team ! Took great care of us ! Highly recommend. Read more

I had various quotes from other companies Cos Freight was a good price and I liked the way Zayn conducted his business.On the day of the move Mario and his team were great nothing to much trouble very nice people.Would I recommend this company yes I already have to a friend that might be moving soon.If I had to move again I would most definitely use Cos Freight again.Thank you for a great service. Read more

Moving home is stressful at the best of times, but Cos Freight made sure the actual move was one less thing to worry about.From the moment Zayn came to assess the move, he made us feel everything would be in control and nothing was too much trouble. He was always reachable in case of questions, and even followed up post-move to ensure we were happy with the service.The whole team, from Paula in the office to James and Alex on the packing/move days, were courteous and efficient.I would certainly recommend Cos Freight to anyone requiring a removals company. Read more

Cosfreight were extremely helpful and reassuring throughout my entire moving experience, and also offered a clearance service which they booked in as conveniently before my move as possible dealing with some problematic clearance items with the minimum of fuss. Prior to this Lawrence, who booked my services, had made a survey visit to assess the moving requirements and was cheerful and helpful throughout and always promptly responded to any email queries I had later on. The move itself was carried out by four very cheerful, friendly and helpful movers all of whom were as professional as you could hope for and who remained upbeat and positive despite a delay in receiving new house keys and moving a considerable amount of furniture in cold conditions. I would not hesitate to recommend Cosfreight to friends and family. Read more

I would totally recommend Cos Freight. It was a 5 star service straight from the start. Zayn was extremely professional and always so efficient when getting in contact with me. He put my mind at rest and was very flexible with my continued changing of moving days! The team on actual moving day were superb! There were punctual and very helpful they made it look easy. My property /boxes were handled with the upmost care and respect. They were very polite and professional. Alex the lead checked everything and also the team were so obliging when furniture needed to be moved around. I would highly recommend this company with confidence to anyone! Thank you guys you were totally amazing from start to finish Read more

Good price, timely service, quick move. Nothing to complain about. Recommended.

Very impressed with Cos Freight and would highly recommend them.We contacted several removal companies and pricing varied but so too did the reviews. It was clear that you get what you pay for. It was between Cos Freight and one other, who consistently came out on top, both were incredibly competitive, in the end it was down to personality.Zayn came to do a house survey and was incredibly thorough and professional. The admin team that followed up were efficient, supportive and incredibly prompt (thank you Paula). We opted for the full packing service, best decision made!As the big day approached we had Pete and Andre visit us the day before to pack up our belongings. They were incredibly charming, respectful, neat, tidy and very professional. The next day they returned with the rest of their excellent team to load up. They arrived both days exactly on time and made the whole process stress free for us.When we arrived at our new home, it wasnt quite as expected in the state we had hoped. However, Andre and Pete were superb, supportive and offered lots of helpful suggestions to get us settled in.Absolutely delighted with our decision to use Cos Freight! Read more

Excellent service. Really helpful and lovely to work with. Would highly recommend them also good value for money.

Great service! The guys came, packed my stuff and moved me in in just 3 hours. Highly recommended! I wish everything was so smooth as moving with Cos Freight

Very efficient and helpful. They took out some of the stress of moving

Great service all round loaded on the day less than 3 hours Next day delivery in Cornwall unloaded in 3 hours Movers was great and friendly did anything to help you 6 stars if i could give itThank you Cos freight for 1 less stress in moving Read more

Great service all round loaded on the day less than 3 hours Next day delivery in Cornwall unloaded in 3 hours Movers was great and friendly did anything to help you 6 stars if i could give itThank you Cos freight for 1 less stress in moving Read more

Great service from start to finish. Highly recommend.

Friendly and efficient service from beginning to end. Worked incredibly hard from 06:30 to 21:40 on moving day due to unexpected delays in completion. Would use again.

Friendly and efficient service from beginning to end. Worked incredibly hard from 06:30 to 21:40 on moving day due to unexpected delays in completion. Would use again.

Cos Freight were fantastic and helped remove the stress of the physical house move with great speed, attention and a smile from the team. Chelsea was great with the initial virtual viewing via video call and the consisitency in updates and information. The overall team were super helpful on the 2 days, 1 day to pack, 1 day to move - we added the cleaning service who cleaned the rooms as they were emptied and left the house sparkling. We didnt get the key to the new house until late in the day, however, the team were patient and then very efficient to get everything in as well as always checking in if everything was set up correctly and in the right place.Great value, super communication and an overall fantastic service that I highly recommend - and, if ever needed, I will use again. Read more

Fantastic, really thoughtful, hassle free and impressive service provided by Cos Freight during our rather complicated house move. They loaded their trucks quickly, efficiently and with as little disruption as possible. They also helped us with a few odd jobs, like disconnecting our old washing machine! They were very polite and would certainly use them again! They even removed some left over old furniture left by the previous occupant.Also Paula in the customer service team was a delight and helped us every step of the way. Read more

They did a great job. Polite helpful and hard working. The guys on the day packed very securely and we had no breakages. The only negative was the insurance forms we had to fill in complicated and long winded. Read more

Faultless from start to finish. The sales rep, project manager and crew were the best in the business. Nothing was too much of a challenge for these guys - amazing. Will definitely use again and recommend to anyone who asks. Read more

From the beginning Paula was professional, helpful, friendly and calm. Everything was done in a timely manner and she couldnt have been more helpful when our move date was up in the air- phoning me with a last minute cancellation which allowed us to move!The logistics team (James) was also very professional, working out that we would need 2 days packing before move day and scheduling this on for us. The packing team was Stefan and Vassi, they were fabulous too! They arrived on time, were friendly, professional, efficient and respectful- we felt total confidence in them handling our things. They worked incredibly hard, and everything was packed with full care and attention. Move day arrived and Stefan and Vassi were joined by a larger team who were also respectful and efficient. They all worked tirelessly until the job was done. Cos freight were brilliant! Moving is a stressful time and they took lots of the worry away. Read more

Team were WONDERFUL. They were flexible, worked so hard, and were an absolute pleasure to deal with.

Cos Freight excelled on every aspect of our move. The only company that had the confidence to send a couple of the delivery team to price our move rather than a sales person. The team on the day were extremely strong skilled and hardworking. So professional everything was carefully handled and all beds etc were dismantled and reassembled perfectly. Use Cos Freight without hesitation Read more

Great company from start to finish.We moved in May 2022 and due to the location of both the house moving out of and the house moving into there were logistical challenges of the type of truck required for moving. As such it require four Luton trucks. Paula, in customer service / booking admin, was fantastic and really understanding, and discussed the moving requirements whilst viewing the house locations on Google Street view.The removals team were due to arrive between 8-9am but arrived between 7-7.30 in anticipation of the day ahead. The team were mostly from Romania and didnt speak great English but they put in a great shift, managed by their foreman who I believe was from Moldova and explained and organised everything clearly.The foreman was insistent that each truck was individually checked by myself after unpacking which was a nice touch. If there was one criticism, not all boxes were put in the correct rooms but its a minor detail. Would happily use again, and highly recommend. Read more

From start to finish Cos were brilliant. The actual move was the smoothest part of the whole experience. I would definitely recommend them

The team took all of the stress away from moving. Disassembled most furniture and packed up 80% of my house on the Weds and then completed the remainder by 11 am on the Thursday. They unpacked 4 vans (5 bedroom house) assembled the furniture within 4 hours post completion.I would highly recommend them. Read more

I chose Cos Freight from several quotes for a number of reasons, firstly and perhaps most importantly Paula who first took my call. It was clear that she would take my move personally, and would be happy to help with any issues that may crop up on the day. She was always available to answer my endless questions leading up to the move, this was important to me on a day when any number of things could go wrong. Another important factor was of course cost. They were already one of the lowest quotes I received, but even then were able to match the lowest of all my quotes. On the day, 6 men arrived, on time, all were polite and very hard working. When it became apparent that another van would be necessary due to the storms, and fear over overloading, the supervisor quickly made the decision and made the call. Within half an hour there was another van and 2 more men to load my things. Somehow, they emptied my entire house in less that three hours..! And after a three hour drive north in storm Eunice, were able to unload into all the correct rooms in less than two hours. Brilliant, brilliant service, making what could have been a horrible day, stress free. Highly recommended. Read more

Firstly, excellent customer service from Chelsea in providing the quote and dealing with any questions. A hassle free experience and the level of detail paid to my requirement made Cos Freight stand out. A superb service from Sultan and the team. They called me before they set off to update me on their expected arrival. Clear explanations were given as to how the day would go and they worked very professionally and efficiently. They took care with all the items and were not in a rush to get the job done. Despite this, the team worked quickly and effectively and we were all finished much earlier than expected. We will be using Sultan and team again for our next move in a few months. Read more

They did a really good job. I was a bit dubious at first as the quote was provided after a video walk around our house. This makes sense with C19 and so on, but I was expecting some confusion. In fact, none at all on the day. the packers worked incredibly hard to complete the task on time and the pick up and delivery was as scheduled and without any fuss at all. Collection of empty boxes was prompt. Highly reccomended company. Read more

Very helpful and efficient. Care was 100%

Excellent, the cheapest quote and very helpful and efficient.

Excellent workers on the day and the office resolved a problem (not their fault) very quickly

Excellent service from beginning to end. Very flexible and allowed us to change our moving day at short notice.On moving day very prompt and helpful. Hardworking polite and efficient movers.

The guys turned up on time and got the house packed up quickly and tidily with plenty of communication.Once we got to the new place they spoke to us about where we wanted items then in no time the van was empty! Couldn't recommend CosFreight enough! Such a big step in life but they made moving house so simple. Thank you Read more

Very professional, punctual, polite and efficient. Andrew was a very good customer service representative who understood our needs. The actual moving team led by Pitt was great. Pitt himself is a very good lead. Stefan who dismantled my ikea furniture and reassembled was very good. I will be happy to recommend this company to anyone. Read more

Reliable and really nice staff. Everything went smoothly .

Lovely men. Performed the task to a high standard I would 100% recommend their services to my family and friends

Quiet, friendly and just got on with it. There were no issues and team were quick and efficient. We did have a couple of items that couldna??t fit in so unfortunately had to go back and collect final items. But great service overall Read more

Excellent removal team.
They we careful, responsive & diligent on what was a long day for us all. Nothing was too much for them. Andrew the removals coordinator checked in with me by phone several times during the day. This really showed how much this company cared about ensuring I got the best service. Ia??m quite particular about my personal effects and would most definitely use this company again and recommend them. Read more

Good service. Due to a delay in getting the keys the guys were really accommodating and really patient. This was much appreciated as there was a possibility of going over the time. Thank you.

We were happy with the service cos freight provided, the removal men were professional, polite and helpful during our move, all our furniture and possessions were careful wrapped ensuring that there wasna??t any damage. Read more

Absolutely brilliant moving company -- both the movers and Gordon, the person who arranged it all from the office. I would HIGHLY recommend. They moved valuable furniture and art and it all arrived in perfect condition. Read more

I cannot rate Cos Freight highly enough. From the first phone call, to the move on the day, it was extremely professional, courteous and efficient.
On the day, the men were incredibly helpful and polite and nothing was too much trouble.
The also moved me in record time despite the 3 hour distance for relocation!
Will definitely use Cos Freight next time I move! Read more

Amazing, helpful and quick. Dismantled and rebuilt furniture in record time. Would recommend to anyone locally or internationally

They were friendly and helpful. Everything ran smoothly for a successful move.

The moving team were friendly and efficient.

Thoroughly, thoroughly impressed by the service offered by Cos Freight. We were having to move at a difficult time and could not be in the house due to Covid restrictions. However, they handled everything with an absolute understanding and professionalism. Nothing was too much for them in preparation for the removal. On the day the removal team were punctual and very thorough in going round the property, video calling me, to make sure everything was in order. They also had a cleaning team who did a very good job.
Delivery was then on time and very smooth.
Would definitely recommend. Read more

They arrived with a van half full so it took 3 trips to complete the move. None of what was discussed on the phone prior to the move was taken any notice of i.e. no appropriate packaging for the TV or rails for the clothes as was offered. Read more

Job well done, although they had to do the job in two days.!

We were let down by another company 24 hours before moving & thanks to Cos Freight we moved in all done very quick & painless. Thanks so much for helping us out last minute!!

Our move was very smooth. Cosfreight offers a truly professional service. No stress no hassle. They packed everything, moved, cleaned up and left us very happy

Very good service and helpful.....

The gentleman were really quick, polite and a pleasure to deal with.

Good job, smooth moving. They were careful with furnitures and house decoration. I am happy with their services. Highly recommend.

we had a great team helping us who where very efficient and hard working

Professional, efficient and helpful. Move went very smoothly. Would recommend this company.

Guys were very professional and respectful. Would recommend.

Generally satisfied with COS. The removal men worked hard and were efficient.

A couple of heart stopping moments e.g. moving the piano - basically the men carried it - was not put on a trolley and covered as advised.

Rather surprised that I did not get a call from my contact at COS shortly after the move asking how the move went. Read more

I would like to take the opportunity to thank the guys that completed the removals - we found you all to be extremely professional, courteous, hardworking & friendly. Nothing was too much trouble - indeed in 26 years of constantly moving with the RAF, they were by far & away the best team we have encountered. Please pass on my thanks to Andrei & his team. Read more

Got a quote 1 week prior to removal date, no problems at all friendly and conscientious.

They arrived early and quickly loaded to go the 120 mile trip. Patiently waited till we got the keys and unloaded just as efficiently. The whole move was stress free . Cannot thank the men enough for their hard work . Would recommend this company. Read more

I had a quote given after a home visit. The price was more than most other companies but decided to go with them as they seemed very trust worthy and included dismantle and assembly in their price.

On the day the men turned up and started looking around. I had done all of the dismantling with a friend to save time. So everything was flat if it could be and ready to go. They then informed me they couldna??t fit all of my stuff in and would call the manager: he called me back and said he will see what he could do. The men left with half of my stuff and no call back at all. I had to call another company and get them to move us 100 miles away. It made a stressful day even worse. Then when arriving at the new house, I was told a full assembly service would be done but they literally dropped my stuff off and didna??t put anything together at all. As a single mum I hired a company that provides this service as I struggle to do this alone. I emailed to complain and was told I would get a response 48 hours later. Still waiting 5 days later. Not happy with the service and completely ripped off leaving half of my stuff behind. Not a happy customer and wouldna??t recommend. Read more

Absolutely incredible service. Great team with effective communication and team work. Cana??t recommend these guys enough. Moved from Bucks to Jersey. Fantastic value and genuinely great guys.

2 vans, 4 men, all very courteous. Protected the carpets before they walked on them. Were quick, greatest care was taken with my belongings and no damage was done to the property.

Highly recommended Read more

Good polite staff
Went the extra mile

Fantastic company! Very courteous staff. Very smooth process of quoting. Worked very hard on the move day. Very accommodating overall. Amazing price for what they offered and the great level of service. Highly recommended. Read more

Good service and helpful people

They couldn't do the day we wanted so we moved the day after
They turned up 3 hours late
They worked EXTREMELY hard in very hot conditions
They were very friendly

Excellent service .. highly recommend!

Excellent service, friendly and helpful and on move day were efficient, on time and careful.

We were very pleased with the service provided by CosFreight, both on packing day and on move day. The cost was competitive, not the cheapest but we were most confident in their ability to deliver, especially as they came to view the property so knew exactly what needed to be moved. The staff were friendly, efficient and very respectful of our possessions. We also used the cleaning service on exit. The whole package took the stress out of the move. We will definitely be using them again. Read more

Brilliant hard working team of removal men made our home move easy. Great customer service from Mo before and after the move.

They made the whole move so easy! I was so stressed and they came in and put me at ease straight away. They even helped me decide where to put the furniture and they put it in place.

Some items were damaged when packed such as some records where the sleeves were ripped.
They were supposed to put back together a bed with a tv built in and when they did they assembled it back to front and it did not work so I had to take it apart and assemble it myself.
There was also a electricial reclining sofa that they took apart and when they reassembled it that did not work anymore too. I still have to fix this.
So not satisfied overall with the service. Read more

Great! On time and on hand for everything - including putting curtains up and a bunch of stuff !

My overall experience with CosFreight was good. Their home survey was professional and thorough with good explanations of what was needed. On moving day a supervisor attended site to ensure we were happy. That's great! One thing I did not expect that caused a bit of confusion was that the team who showed up on moving day were a third party or affiliate with a different name. This was soon cleared up by contacting CosFreight and the affiliate provided evidence of CosFreight's instruction. Read more

This company is highly recommended and i would use them again as they took away the stress and anxiety of moving. Thank you very much Gordon and team.

Very good and helpful

Amazing service, would use again.

Great team who provided great service, worked really hard and nothing was too much trouble.

Worked really hard and everything was delivered with no breakages. Plus a good price

Really professional and also very friendly. Nice bunch of guys who got on with the job in hand in a speedy manner. I was very impressed

Cos Freight provide us with an excellent service. The team that did our move was kind, professional and very quick. If we will move again we will definitely use them again. Very recommend.