Cos Freight

From the start, after our initial contact with the excellent Paula Guest and the video walkaround to make an estimate, we were impressed with the efficiency and accuracy of this organisation. On moving day, the team worked very swiftly - around 5 hours from start to finish with a 4 bedroom detached house, including a very full garage; at each end and a 50 mile journey. There was no damage to any of our property and the very professional team worked politely and with a smile. We are more than happy to recommend Cos Freight and would certainly use them again. Read more

Fantastic service - punctual, efficient, careful and curteous. Highly recommend

Reliable and accurate satisfaction

I cannot recommend Cos Freight highly enough. From the initial contact to the move day everything was handled extremely well. I would particularly highlight the team that moved us on the day who were hard working, professional and friendly. Read more

On time . Polite & helpful .worked well as a team . Took special care of fragile items . Worked fast ,kept busy all day . No problems , very satisfied with them.

On time, efficient, careful and very contactable.Would highly recommend this removal company!

Brilliant service all the way from enquiry/booking through to moving day itself. Took away of lot of the stress on what can be a very stressful time! Would highly recommend.

Honestly - this was the only part of my move process which was outstanding. Paula was a pleasure to speak with and deal with, we were able to arrange a survey very quickly and Paula managed to get me a team within 2 weeks. The actual delivery drivers were quick, efficient, incredibly professional. Very patient waiting around, they managed to unpack, put up beds and all sorts in 3 hours. Not a single thing was damaged and I would recommend them all day long. Read more

The staff at Cos Freight were all incredibly helpful and professional, from Paula in the office to the removal guys on the day. I would highly recommend them

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Fantastic service. Very efficient, no breakages or problems. The team went the extra mile to ensure all furniture and boxes ended up in the right rooms (and we're very good tempered about us even changing our minds a few times). And they came and picked up the boxes afterwards. Would absolutely use again. Read more

They were very good. Friendly and very helpfull

I can't recommend this company highly enough. The team that packed were quick, friendly and polite, working around me while I worked and taking great care with everything. Moving day was easy - everyone turned up on time, did a great job and was super friendly. If you're looking for a low stress move, these guys are great. Read more

Great company. Pre move queries all answered in a timely way. Moving day went very smoothly.Great team that took great care of our belongings.Best costings from the 4 quotes we received. Would have no hesitation in recommending cosfreight Read more

Awesome- they were so helpful. They were so understanding and flexible around the exchange date (which kept changing) . They came the day before move day and packed and dismantled beds etc - very efficient. Move day was fast and furious but also super efficient. Also , when we arrived at our new house- they were respectful , polite and well organised. Beds and furniture were put back together while the rest of the team brought the rest of our possessions in. I would thoroughly recommend Cos Freight Read more

Very efficient, arrived on time. The two removal men were fantastic. Would recommend this company

Great service at a very good price. Experienced and friendly, hard working staff.

Cos Freight exceeded all my expectations. Their flexibility in accommodating date changes, efficient loading and unloading, and their dedication to providing a stress-free moving experience made them stand out among the rest. If you're in need of a reliable and customer-oriented packing and moving company, look no further than Cos Freight. I wholeheartedly recommend them to anyone looking to make their move hassle-free and smooth. Read more

Simply the best and nicest people to move us. They were so good we posted a picture on Facebook for their outstanding professionalism. The hole process was easy as Cos Freight were the only company to send out an accessor to review our access and the things we were moving, they were also the most competitive. A fantastic team and thank you Cos Freight we highly recommend you. Read more

Cos were brilliant to deal with. From start to finish they were amazing and made a stressful event much easier for us. Paula was so patient and helpful with questions and concerns and continually reassured me that it would all work out even though we were unsure of our actual move date till quite late on in the process.The removal guys were fantastic on the day and nothing was too much trouble for them, they were kind and considerate and took good care of our belongings. We didn't get the keys for our new property until late due to a delay in the process but the guys were so relaxed and reassured us that they wouldn't leave until everything was in the new house.Overall I would highly recommend them for their professionalism and value for money. Read more

Cos Freight exceeded all my expectations during my house removals. Their punctuality was impressive, and they handled my items, including valuable ones, with utmost care. Professional, friendly, and affordable I highly recommend their outstanding service! Thank you, Cos Freight! Read more

Absolutely fantastic and smooth move. Everything was clear, from the first contact with Zayn through to execution by Cos Freight crew. On the day before the move, Eric and Alex packed immaculately all our things, no damage done and both were very respectful and professional. On day two, three trucks and six members crew arrived on time, they dismantled all the furniture, loaded all boxes and within 4h our move was done which initially seemed like a gigantic task but they did it! Upon receiving keys from our new home, they unloaded all and put together all our furniture again - by 5pm we were done! The comprehensive pack was priceless on the day when you never know how things will turn out to be (if you are in a chain and doing the move with 1yo baby!). My only regret is that I have never used this service before and I will be a returning customer! Thank you for an amazing job (they also covered all carpets in both houses and after the move was done, collected empty boxes). Read more

Very professional & affordable.The team was on sight on time, packed, dismantled at the old house & unpacked & mantled at the new place without a glitch. Nothing broken.The team respectful & never complained about moving the furniture around at the new place. Read more

The whole process was so easy. The only company to send someone to my house and undertake a survey. The three removal men were fantastic and they couldnt do enough to help. It was a pleasure to use Cos Freight there prices and the removal team were the best. I have recommended them to my friend who is moving in September. Read more

I recently had to move a very large record collection from London across the Atlantic to Houston, TX and Cos Freight truly stepped up to make the "ordeal" of international shipping a really easy and straightforward one. Zayn Ahmad, their Move Coordinator, went above and beyond to help with the complex paperwork and kept me in the loop from their initial quote to the completed delivery. Highly professional, proactive and competitively priced, I was extremely happy with my experience and will use them again should the need arise. Read more

excellent service. Helpful, careful and considerate removal men who worked tirelessly to pack and deliver our goods. They coped well with heavy and delicate pieces. I would highly recommend them as a reliable, dependable and friendly service. Read more

Thank you! I guess no move can be hassle-free but this was about as hassle-free as it gets! From the start all was great. Zayn, who came to visit in the first place, was excellent: explained the whole process very clearly and delivered exactly what he said would be delivered! Might not sound like much but in todays world its often not the case. So, a big thank you to him and all the rest of the team who carried the same only over-deliver ethos with them at all times and took so much of the stress away!Would I use Cos again? Absolutely 100% I would! Read more

An excellent service provided by an extremely well organised, well run team. From Zayn the main and initial contact to the fantastic team who co-ordinated and executed a seamless move for us. The team leader on the day, Matteu was impeccable in his orchestration of the operation and made sure all our belongings were safe and well protected. A huge thanks to all of you, well done. Read more

From start to finish Cos Freight were fantastic. Paula was able to answer all the questions and worries I had, and that was quite a few, in a friendly and professional manner. The removal team were amazing. Arrived spot on time, all carpets covered and worked non stop until everything was boxed and on the vans. They were equally hard working when we arrived at the new property. The men were polite and friendly and I would like to thank everyone at Cos Freight for making removal day stress free. Thank you Read more

Fantastic service from quote to moving day ! Paula and the team took the stress out of moving a long distance. Nothing was too much trouble for them . On the day such a friendly and efficient team ! Took great care of us ! Highly recommend. Read more

I had various quotes from other companies Cos Freight was a good price and I liked the way Zayn conducted his business.On the day of the move Mario and his team were great nothing to much trouble very nice people.Would I recommend this company yes I already have to a friend that might be moving soon.If I had to move again I would most definitely use Cos Freight again.Thank you for a great service. Read more

Moving home is stressful at the best of times, but Cos Freight made sure the actual move was one less thing to worry about.From the moment Zayn came to assess the move, he made us feel everything would be in control and nothing was too much trouble. He was always reachable in case of questions, and even followed up post-move to ensure we were happy with the service.The whole team, from Paula in the office to James and Alex on the packing/move days, were courteous and efficient.I would certainly recommend Cos Freight to anyone requiring a removals company. Read more

Cosfreight were extremely helpful and reassuring throughout my entire moving experience, and also offered a clearance service which they booked in as conveniently before my move as possible dealing with some problematic clearance items with the minimum of fuss. Prior to this Lawrence, who booked my services, had made a survey visit to assess the moving requirements and was cheerful and helpful throughout and always promptly responded to any email queries I had later on. The move itself was carried out by four very cheerful, friendly and helpful movers all of whom were as professional as you could hope for and who remained upbeat and positive despite a delay in receiving new house keys and moving a considerable amount of furniture in cold conditions. I would not hesitate to recommend Cosfreight to friends and family. Read more

I would totally recommend Cos Freight. It was a 5 star service straight from the start. Zayn was extremely professional and always so efficient when getting in contact with me. He put my mind at rest and was very flexible with my continued changing of moving days! The team on actual moving day were superb! There were punctual and very helpful they made it look easy. My property /boxes were handled with the upmost care and respect. They were very polite and professional. Alex the lead checked everything and also the team were so obliging when furniture needed to be moved around. I would highly recommend this company with confidence to anyone! Thank you guys you were totally amazing from start to finish Read more

Good price, timely service, quick move. Nothing to complain about. Recommended.

Very impressed with Cos Freight and would highly recommend them.We contacted several removal companies and pricing varied but so too did the reviews. It was clear that you get what you pay for. It was between Cos Freight and one other, who consistently came out on top, both were incredibly competitive, in the end it was down to personality.Zayn came to do a house survey and was incredibly thorough and professional. The admin team that followed up were efficient, supportive and incredibly prompt (thank you Paula). We opted for the full packing service, best decision made!As the big day approached we had Pete and Andre visit us the day before to pack up our belongings. They were incredibly charming, respectful, neat, tidy and very professional. The next day they returned with the rest of their excellent team to load up. They arrived both days exactly on time and made the whole process stress free for us.When we arrived at our new home, it wasnt quite as expected in the state we had hoped. However, Andre and Pete were superb, supportive and offered lots of helpful suggestions to get us settled in.Absolutely delighted with our decision to use Cos Freight! Read more

Excellent service. Really helpful and lovely to work with. Would highly recommend them also good value for money.

Great service! The guys came, packed my stuff and moved me in in just 3 hours. Highly recommended! I wish everything was so smooth as moving with Cos Freight

Very efficient and helpful. They took out some of the stress of moving

Great service all round loaded on the day less than 3 hours Next day delivery in Cornwall unloaded in 3 hours Movers was great and friendly did anything to help you 6 stars if i could give itThank you Cos freight for 1 less stress in moving Read more

Great service all round loaded on the day less than 3 hours Next day delivery in Cornwall unloaded in 3 hours Movers was great and friendly did anything to help you 6 stars if i could give itThank you Cos freight for 1 less stress in moving Read more

Great service from start to finish. Highly recommend.

Friendly and efficient service from beginning to end. Worked incredibly hard from 06:30 to 21:40 on moving day due to unexpected delays in completion. Would use again.

Friendly and efficient service from beginning to end. Worked incredibly hard from 06:30 to 21:40 on moving day due to unexpected delays in completion. Would use again.

Cos Freight were fantastic and helped remove the stress of the physical house move with great speed, attention and a smile from the team. Chelsea was great with the initial virtual viewing via video call and the consisitency in updates and information. The overall team were super helpful on the 2 days, 1 day to pack, 1 day to move - we added the cleaning service who cleaned the rooms as they were emptied and left the house sparkling. We didnt get the key to the new house until late in the day, however, the team were patient and then very efficient to get everything in as well as always checking in if everything was set up correctly and in the right place.Great value, super communication and an overall fantastic service that I highly recommend - and, if ever needed, I will use again. Read more

Fantastic, really thoughtful, hassle free and impressive service provided by Cos Freight during our rather complicated house move. They loaded their trucks quickly, efficiently and with as little disruption as possible. They also helped us with a few odd jobs, like disconnecting our old washing machine! They were very polite and would certainly use them again! They even removed some left over old furniture left by the previous occupant.Also Paula in the customer service team was a delight and helped us every step of the way. Read more

They did a great job. Polite helpful and hard working. The guys on the day packed very securely and we had no breakages. The only negative was the insurance forms we had to fill in complicated and long winded. Read more

Faultless from start to finish. The sales rep, project manager and crew were the best in the business. Nothing was too much of a challenge for these guys - amazing. Will definitely use again and recommend to anyone who asks. Read more

From the beginning Paula was professional, helpful, friendly and calm. Everything was done in a timely manner and she couldnt have been more helpful when our move date was up in the air- phoning me with a last minute cancellation which allowed us to move!The logistics team (James) was also very professional, working out that we would need 2 days packing before move day and scheduling this on for us. The packing team was Stefan and Vassi, they were fabulous too! They arrived on time, were friendly, professional, efficient and respectful- we felt total confidence in them handling our things. They worked incredibly hard, and everything was packed with full care and attention. Move day arrived and Stefan and Vassi were joined by a larger team who were also respectful and efficient. They all worked tirelessly until the job was done. Cos freight were brilliant! Moving is a stressful time and they took lots of the worry away. Read more

Team were WONDERFUL. They were flexible, worked so hard, and were an absolute pleasure to deal with.

Cos Freight excelled on every aspect of our move. The only company that had the confidence to send a couple of the delivery team to price our move rather than a sales person. The team on the day were extremely strong skilled and hardworking. So professional everything was carefully handled and all beds etc were dismantled and reassembled perfectly. Use Cos Freight without hesitation Read more

Great company from start to finish.We moved in May 2022 and due to the location of both the house moving out of and the house moving into there were logistical challenges of the type of truck required for moving. As such it require four Luton trucks. Paula, in customer service / booking admin, was fantastic and really understanding, and discussed the moving requirements whilst viewing the house locations on Google Street view.The removals team were due to arrive between 8-9am but arrived between 7-7.30 in anticipation of the day ahead. The team were mostly from Romania and didnt speak great English but they put in a great shift, managed by their foreman who I believe was from Moldova and explained and organised everything clearly.The foreman was insistent that each truck was individually checked by myself after unpacking which was a nice touch. If there was one criticism, not all boxes were put in the correct rooms but its a minor detail. Would happily use again, and highly recommend. Read more

From start to finish Cos were brilliant. The actual move was the smoothest part of the whole experience. I would definitely recommend them

The team took all of the stress away from moving. Disassembled most furniture and packed up 80% of my house on the Weds and then completed the remainder by 11 am on the Thursday. They unpacked 4 vans (5 bedroom house) assembled the furniture within 4 hours post completion.I would highly recommend them. Read more

I chose Cos Freight from several quotes for a number of reasons, firstly and perhaps most importantly Paula who first took my call. It was clear that she would take my move personally, and would be happy to help with any issues that may crop up on the day. She was always available to answer my endless questions leading up to the move, this was important to me on a day when any number of things could go wrong. Another important factor was of course cost. They were already one of the lowest quotes I received, but even then were able to match the lowest of all my quotes. On the day, 6 men arrived, on time, all were polite and very hard working. When it became apparent that another van would be necessary due to the storms, and fear over overloading, the supervisor quickly made the decision and made the call. Within half an hour there was another van and 2 more men to load my things. Somehow, they emptied my entire house in less that three hours..! And after a three hour drive north in storm Eunice, were able to unload into all the correct rooms in less than two hours. Brilliant, brilliant service, making what could have been a horrible day, stress free. Highly recommended. Read more

Firstly, excellent customer service from Chelsea in providing the quote and dealing with any questions. A hassle free experience and the level of detail paid to my requirement made Cos Freight stand out. A superb service from Sultan and the team. They called me before they set off to update me on their expected arrival. Clear explanations were given as to how the day would go and they worked very professionally and efficiently. They took care with all the items and were not in a rush to get the job done. Despite this, the team worked quickly and effectively and we were all finished much earlier than expected. We will be using Sultan and team again for our next move in a few months. Read more

They did a really good job. I was a bit dubious at first as the quote was provided after a video walk around our house. This makes sense with C19 and so on, but I was expecting some confusion. In fact, none at all on the day. the packers worked incredibly hard to complete the task on time and the pick up and delivery was as scheduled and without any fuss at all. Collection of empty boxes was prompt. Highly reccomended company. Read more

Very helpful and efficient. Care was 100%

Excellent, the cheapest quote and very helpful and efficient.

Excellent workers on the day and the office resolved a problem (not their fault) very quickly

Excellent service from beginning to end. Very flexible and allowed us to change our moving day at short notice.On moving day very prompt and helpful. Hardworking polite and efficient movers.

The guys turned up on time and got the house packed up quickly and tidily with plenty of communication.Once we got to the new place they spoke to us about where we wanted items then in no time the van was empty! Couldn't recommend CosFreight enough! Such a big step in life but they made moving house so simple. Thank you Read more

Very professional, punctual, polite and efficient. Andrew was a very good customer service representative who understood our needs. The actual moving team led by Pitt was great. Pitt himself is a very good lead. Stefan who dismantled my ikea furniture and reassembled was very good. I will be happy to recommend this company to anyone. Read more

Reliable and really nice staff. Everything went smoothly .

Lovely men. Performed the task to a high standard I would 100% recommend their services to my family and friends

Quiet, friendly and just got on with it. There were no issues and team were quick and efficient. We did have a couple of items that couldna??t fit in so unfortunately had to go back and collect final items. But great service overall Read more

Excellent removal team.
They we careful, responsive & diligent on what was a long day for us all. Nothing was too much for them. Andrew the removals coordinator checked in with me by phone several times during the day. This really showed how much this company cared about ensuring I got the best service. Ia??m quite particular about my personal effects and would most definitely use this company again and recommend them. Read more

Good service. Due to a delay in getting the keys the guys were really accommodating and really patient. This was much appreciated as there was a possibility of going over the time. Thank you.

We were happy with the service cos freight provided, the removal men were professional, polite and helpful during our move, all our furniture and possessions were careful wrapped ensuring that there wasna??t any damage. Read more

Absolutely brilliant moving company -- both the movers and Gordon, the person who arranged it all from the office. I would HIGHLY recommend. They moved valuable furniture and art and it all arrived in perfect condition. Read more

I cannot rate Cos Freight highly enough. From the first phone call, to the move on the day, it was extremely professional, courteous and efficient.
On the day, the men were incredibly helpful and polite and nothing was too much trouble.
The also moved me in record time despite the 3 hour distance for relocation!
Will definitely use Cos Freight next time I move! Read more

Amazing, helpful and quick. Dismantled and rebuilt furniture in record time. Would recommend to anyone locally or internationally

They were friendly and helpful. Everything ran smoothly for a successful move.

The moving team were friendly and efficient.

Thoroughly, thoroughly impressed by the service offered by Cos Freight. We were having to move at a difficult time and could not be in the house due to Covid restrictions. However, they handled everything with an absolute understanding and professionalism. Nothing was too much for them in preparation for the removal. On the day the removal team were punctual and very thorough in going round the property, video calling me, to make sure everything was in order. They also had a cleaning team who did a very good job.
Delivery was then on time and very smooth.
Would definitely recommend. Read more

They arrived with a van half full so it took 3 trips to complete the move. None of what was discussed on the phone prior to the move was taken any notice of i.e. no appropriate packaging for the TV or rails for the clothes as was offered. Read more

Job well done, although they had to do the job in two days.!

We were let down by another company 24 hours before moving & thanks to Cos Freight we moved in all done very quick & painless. Thanks so much for helping us out last minute!!

Our move was very smooth. Cosfreight offers a truly professional service. No stress no hassle. They packed everything, moved, cleaned up and left us very happy

Very good service and helpful.....

The gentleman were really quick, polite and a pleasure to deal with.

Good job, smooth moving. They were careful with furnitures and house decoration. I am happy with their services. Highly recommend.