With a global network of branches, Cos Freight is a well-respected removal company in the UK and international removals industry. With UK bases in London and Luton, we have expanded our operations globally, helping you move to anywhere in the world.
We have the expertise, knowledge, capability and service to complete your move. Our team are hard-working and go above and beyond to ensure a first-class moving house experience.
We ensure your move is as stress-free as possible – we will arrive on time, handle your belongings carefully during loading, transport and unloading, and will help you through any step of the process to make it that bit easier.
Your moving journey has yet to begin!
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Compare ConveyancersHarrow
13/01/2021
Review:They were friendly and helpful. Everything ran smoothly for a successful move.
London
23/04/2020
Review:Thoroughly, thoroughly impressed by the service offered by Cos Freight. We were having to move at a difficult time and could not be in the house due to Covid restrictions. However, they handled everything with an absolute understanding and professionalism. Nothing was too much for them in preparation for the removal. On the day the removal team were punctual and very thorough in going round the property, video calling me, to make sure everything was in order. They also had a cleaning team who did a very good job.
Delivery was then on time and very smooth.
Would definitely recommend.Sandy
14/07/2019
Review:Our move was very smooth. Cosfreight offers a truly professional service. No stress no hassle. They packed everything, moved, cleaned up and left us very happy
Response:
Hello Greg, thank you so much for your kind words. Wish you all the best in your new home.Hemel Hempstead
10/05/2019
Review:Very good service and helpful.....
Response:
Thank you very much BrianHigh Wycombe
9/05/2019
Review:The gentleman were really quick, polite and a pleasure to deal with.
Response:
Thank you very much!Romford
30/04/2019
Review:Good job, smooth moving. They were careful with furnitures and house decoration. I am happy with their services. Highly recommend.
Response:
Thank you. Our teams are well trained and carry all the correct equipment to carefully move your belongings. All the best in your new home.Borehamwood
16/03/2019
Review:Professional, efficient and helpful. Move went very smoothly. Would recommend this company.
Response:
Thank you for your kind feedback.Henlow
2/01/2019
Review:I would like to take the opportunity to thank the guys that completed the removals - we found you all to be extremely professional, courteous, hardworking & friendly. Nothing was too much trouble - indeed in 26 years of constantly moving with the RAF, they were by far & away the best team we have encountered. Please pass on my thanks to Andrei & his team.
Response:
Hello Jason, thanks so much for your feedback. The team always appreciate the kinds words. We look forward to hopefully assisting you again.Bedford
30/12/2018
Review:Got a quote 1 week prior to removal date, no problems at all friendly and conscientious.
Response:
Hi Debra, thanks so much. We look forward to your recommendation to family and friends and also provide them with 5* service.Letchworth Garden City
14/12/2018
Review:They arrived early and quickly loaded to go the 120 mile trip. Patiently waited till we got the keys and unloaded just as efficiently. The whole move was stress free . Cannot thank the men enough for their hard work . Would recommend this company.
Response:
Hello Sheila, thanks for your review. We are very pleased the move went well for you. We wish you a lovely Christmas and New Year in your new home. Kind Regards,Beaconsfield
20/10/2018
Review:Absolutely incredible service. Great team with effective communication and team work. Can’t recommend these guys enough. Moved from Bucks to Jersey. Fantastic value and genuinely great guys.
Response:
Dear Kelly, thank you so much for your review. The feedback is much valued and allows all of our potential clients to form a very accurate and correct view of our services. Wish you all the best in Jersey.Dunstable
19/10/2018
Review:2 vans, 4 men, all very courteous. Protected the carpets before they walked on them. Were quick, greatest care was taken with my belongings and no damage was done to the property.
Highly recommendedResponse:
Hello Sadie, very pleased that you have been much satisfied with our services. We wish you all the best.Hemel Hempstead
14/09/2018
Review:Fantastic company! Very courteous staff. Very smooth process of quoting. Worked very hard on the move day. Very accommodating overall. Amazing price for what they offered and the great level of service. Highly recommended.
Response:
Hello Mr Gets, thank you so much for your review. Wish you all the best in your new home.High Wycombe
18/04/2018
Review:Excellent service .. highly recommend!
Response:
Thank you very much. Wish you all the best in your new home.High Wycombe
14/04/2018
Review:We were very pleased with the service provided by CosFreight, both on packing day and on move day. The cost was competitive, not the cheapest but we were most confident in their ability to deliver, especially as they came to view the property so knew exactly what needed to be moved. The staff were friendly, efficient and very respectful of our possessions. We also used the cleaning service on exit. The whole package took the stress out of the move. We will definitely be using them again.
Response:
Hello Kim. Many thanks for the feedback. We look forward to working with you again.Much Hadham
10/04/2018
Review:Brilliant hard working team of removal men made our home move easy. Great customer service from Mo before and after the move.
Response:
Hi Eileen, so happy the move went well for you. Thanks so much for the feedback. Look forward to receiving your recommendation. Thanks again for your custom.Aylesbury
2/04/2018
Review:They made the whole move so easy! I was so stressed and they came in and put me at ease straight away. They even helped me decide where to put the furniture and they put it in place.
Response:
Hello Liz, thanks for the review! Look forward to receiving your recommendation. Wish you all the best in your new home.Biggleswade
13/03/2018
Review:Great! On time and on hand for everything - including putting curtains up and a bunch of stuff !
Response:
Hello Tamara, many thanks for your feedback. It is most appreciated. Wish you all the best in your new home!South Ockendon
18/01/2018
Review:This company is highly recommended and i would use them again as they took away the stress and anxiety of moving. Thank you very much Gordon and team.
Response:
Hello Ola, many thanks for your feedback and glad we were able to make the move as stress-free as possible for you. Wish you all the best in your new home.Luton
6/01/2018
Review:Very good and helpful
Response:
Hello John. Appreciate your kind words, thank you for letting us be a part of your moving journey. Wish you all the best.Princes Risborough
2/01/2018
Review:Amazing service, would use again.
Response:
Thank Moira. Look forward to working with you again and receiving your recommendations. Wish you a Happy new year and all the best in your new home.London
29/12/2017
Review:Worked really hard and everything was delivered with no breakages. Plus a good price
Response:
Hello Zoe, thank you very much for the feedback. It is most appreciated. We wish you all the best in your new home.Hornchurch
26/12/2017
Review:Really professional and also very friendly. Nice bunch of guys who got on with the job in hand in a speedy manner. I was very impressed
Response:
Many thanks for your feedback Alison. It was a pleasure in providing you with our services and look forward to your future recommendations. Also wishing you a lovely New Year!Princes Risborough
20/12/2017
Review:Cos Freight provide us with an excellent service. The team that did our move was kind, professional and very quick. If we will move again we will definitely use them again. Very recommend.
Response:
Hello Sabina, many thanks for your 5* feedback. It has been a pleasure providing you with our services and look forward to your recommendations and working again with you in the future. Kind Regards,Barnet
10/09/2017
Review:Seamless move thanks to Cos team
Would highly recommend and use them againResponse:
Hello Donna, Many thanks for your review.Maldon
21/08/2017
Review:Couldn't fault Cos Freight. Customer service was excellent particularly as we had exchange and completion within 2 days of each other, they made sure that the vehicle was on standby all ready to go. Slight hitch on the day as the van was too small however rectified quickly and the guys on site were really helpful and polite. Would highly recommend them again.
Response:
Hi Kate, Many thanks for your review. The Reviews really help to advocate the hard work our teams especially the crews undertake on a daily basis.High Wycombe
19/08/2017
Review:Fantastic service from start to finish. Easy to book, one of the cheapest quotes we got, and on the day nothing was too much trouble. Would definitely use them again for our next move!
Response:
Hello Becca, Thanks for your feedback and very happy we were able to complete your move within your expected budgets and provide a service you were very happy with.Barking
20/06/2017
Review:No comments. Everything went well.
Buckingham
14/11/2019
Review:Job well done, although they had to do the job in two days.!
Response:
Hi Linet, thank you so much for the feedback. We are pleased the service was completed to your satisfaction.Hitchin
8/11/2019
Review:We were let down by another company 24 hours before moving & thanks to Cos Freight we moved in all done very quick & painless. Thanks so much for helping us out last minute!!
Response:
Hello Sam, glad we were able to be of service at short notice to assist in the move.Ware
20/07/2018
Review:They couldn't do the day we wanted so we moved the day after
They turned up 3 hours late
They worked EXTREMELY hard in very hot conditions
They were very friendlyResponse:
Hello Carly, many thanks for your feedback on the move. It is extremely busy at this time of year, so apologies we could not accommodate for your initial move date, also apologies for the delay which I anticipate has been explained to you. The team are extremely hard working and am glad they have taken very good care of the move for you on the day. We wish you all the best in your new home.Watford
14/04/2018
Review:Excellent service, friendly and helpful and on move day were efficient, on time and careful.
Response:
Hello Lucie. Thank you very much for the feedback.Dunstable
29/12/2017
Review:Great team who provided great service, worked really hard and nothing was too much trouble.
Response:
Hello Michelle, thank you for your feedback.Enfield
15/04/2019
Review:we had a great team helping us who where very efficient and hard working
Response:
Thanks you Robin. Your feedback has been passed to our team with thanks.Kings Langley
26/02/2019
Review:Guys were very professional and respectful. Would recommend.
Response:
Thanks Guy. All the best in your new home.Ilford
14/02/2018
Review:My overall experience with CosFreight was good. Their home survey was professional and thorough with good explanations of what was needed. On moving day a supervisor attended site to ensure we were happy. That's great! One thing I did not expect that caused a bit of confusion was that the team who showed up on moving day were a third party or affiliate with a different name. This was soon cleared up by contacting CosFreight and the affiliate provided evidence of CosFreight's instruction.
Response:
Hello Arvind, many thanks for your review. We are glad any confusions were cleared up on the day and that the removal was completed to your satisfaction. We look forward to your support and future recommendations. Wish you all the best in your new home.Hemel Hempstead
1/12/2017
Review:Guys arrived nice and early. They worked really hard and were very polite and extremely helpful.
Response:
Hello Michele, thank you for taking out the time to review our service. We look forward to your recommendations and working with you again in the future.Milton Keynes
16/07/2020
Review:The moving team were friendly and efficient.
Milton Keynes
9/10/2018
Review:Good polite staff
Went the extra mileResponse:
Thank you very much for moving with Cos Freight.Chesham
14/08/2018
Review:Good service and helpful people
Response:
Hello James. Thank you so much for the review. I notice we have 4* across the board. Your feedback would be much appreciated if you could let us know where the service lacked in each of these areas so we can further better the service.Aylesbury
1/02/2019
Review:Generally satisfied with COS. The removal men worked hard and were efficient.
A couple of heart stopping moments e.g. moving the piano - basically the men carried it - was not put on a trolley and covered as advised.
Rather surprised that I did not get a call from my contact at COS shortly after the move asking how the move went.Response:
Hello Stephen, thank you for the honest feedback and this has been taken on board. We do call our customers after the removal, albeit apologise on the occasion that it slipped the net. Whilst our teams work extremely hard and diligently throughout the day, we will take up the feedback in regard to the piano moving with the crew as all team should have the correct tools/equipment on the vehicle. We wish you all the best in your new home.St. Albans
28/03/2018
Review:Some items were damaged when packed such as some records where the sleeves were ripped.
They were supposed to put back together a bed with a tv built in and when they did they assembled it back to front and it did not work so I had to take it apart and assemble it myself.
There was also a electricial reclining sofa that they took apart and when they reassembled it that did not work anymore too. I still have to fix this.
So not satisfied overall with the service.Response:
Hello Mr Halton, we were unaware of the difficulties faced with the bed and sofa. We generally receive 5* reviews, as if anything if not to the client satisfaction, we always try to resolve it first. Had you contacted us at the office in regards to the bed and the sofa we would have sent the crew back to your residence to rectify this or arrange reassembly. With items that have complex reassembly there can be some minor errors but we do always have any errors fixed. If there is anything we can do to assist any issues you are facing please call us on 020888044321. Kind Regards,Bushey
3/11/2017
Review:Unfortunately I was promised so much, but the delivery was disappointing. The quote was all wrong and although they promised to protect my furniture some of it was actually damaged during the move. They did not deliver as I had been promised they would.
I am not happy and would not recommend this company all.Response:
Hello Ritah, thank you for your feedback, however to clarify a few points.Our quotation was based on information that was provided to us over the phone. We went through the rooms one by one to understand the volume of your belongings for which our quotation was raised against.Our teams arrived on time at 0800am to undertake the move on the day with a list of the items that had been advised to us and agreed. Even then we normally take in to account a plus minus to the list within reason. Upon arrival our crew noted the following 1.An additional 40 boxes of content 2.An additional 25 black bags (approx) 3.Further selection of miscellaneous itemsThe additional volume totaled around 8cubic metres. The vehicle that was sent to the removal was based on the advised volume, but due to the additional items we had to undertake another journey. We only felt fair that the extra work being undertaken was fairly compensated to us at £120. We do not feel this was disproportionate in any way.You would be aware that any items professionally packed or protected by us are covered under our insurance. There is a process we can assist with for any claims if required.If the physical aspect of the service fell below expectation, we apologise for this and have taken the matter further internally based on your initial feedback to us.We wish you all the best in your new home, and should you require any further clarification to this matter, or would like to speak to your move manager about resolving this matter to satisfaction, please do call us on 02088044321.London
15/11/2019
Review:They arrived with a van half full so it took 3 trips to complete the move. None of what was discussed on the phone prior to the move was taken any notice of i.e. no appropriate packaging for the TV or rails for the clothes as was offered.
Response:
Hello Mr Thorogood, as discussed on email, whilst there were belongings on the vehicle from a previous service, there was more than ample space for the item list discussed during the telephone survey. We charged £250 all inclusive for the move to take up to half a van load equivalent of belongings as based on the items list advised. On arrival noting the team had to remove items from a basement level apartment along with oversized items, which had taken more time than expected. All in all we removed 1.5 van loads worth of belongings without charging any additional monies, noting our team worked tirelessly to accommodate the unexpected volume increase to avoid any fallout to the service. Again, we apologise that our service fell short of your expectations, noting our team did complete all services in addition of the quoted volumes and allocated timeframes without any cost being applied to you.Aylesbury
17/11/2018
Review:I had a quote given after a home visit. The price was more than most other companies but decided to go with them as they seemed very trust worthy and included dismantle and assembly in their price.
On the day the men turned up and started looking around. I had done all of the dismantling with a friend to save time. So everything was flat if it could be and ready to go. They then informed me they couldn’t fit all of my stuff in and would call the manager: he called me back and said he will see what he could do. The men left with half of my stuff and no call back at all. I had to call another company and get them to move us 100 miles away. It made a stressful day even worse. Then when arriving at the new house, I was told a full assembly service would be done but they literally dropped my stuff off and didn’t put anything together at all. As a single mum I hired a company that provides this service as I struggle to do this alone. I emailed to complain and was told I would get a response 48 hours later. Still waiting 5 days later. Not happy with the service and completely ripped off leaving half of my stuff behind. Not a happy customer and wouldn’t recommend.Response:
Dear Ms Marsh, having reviewed your file.I can advise the following. Your move list was made of the following. 1 king bed + mattress, 1 single bed + mattress, 3 single wardrobes, 2 ikea storage units (16m holes), 1 dining table, 4 chairs, 1 hoover, 2 washing baskets, 5 chests of drawers, 1 fire place + electric fire, 1 x two seater sofa, 1 x three seater sofa, 1 large TV + TV stand, 1 small desk, 2 x narrow bookshelves , 1 fridge freezer, 1 washing mashing, 1 dishwasher, 1 microwave, 1 small chest freezer.TOTAL VOLUME ESTIMATED 486cuft/13.86cbm. As such we quoted on a 15cbm Luton van for a full removal service. As per the survey, it was specifically advised to our surveyor that you will only need us taking your furniture items (bulky stuff) and any items such as boxes, clothes, pictures, mirror and kitchen items will be taken by yourself as you were completing multiple trips back and forth from Gravesend. The service did include reassembly of furniture also. We had also promised, if there was space on the van, we would take some additional items. Our team even filled your cupboards with bags as to not lose any space.Upon arrival to your property, we loaded ALL SURVEYED items on to the van. None of the surveyed items were left behind. We then also loaded an additional 10 boxes of content and approximately 20 black bags of clothing. As such, we completed our service as per the quotation, volume, piece count (plus extras) and vehicle size.Upon arrival to your destination home, you were not on site, and as such our crew was dealing with your mother and daughter. The crew placed all the furnitures in to the required areas as instructed, but were asked by your mother to place all boxes in the front room, despite our team advising that we normally place the items in to their relevant rooms. She advised, that her daughter (you) would sort out the boxes when she returns. As for the bed, this could not be reassembled as the fittings could not be located at the time to put the beds back together, as the beds had already been disassembled by you. All other items, such as doors to your cupboards etc were rehung.We can understand your frustration with moving and not understanding the volumes of your own personal belongings. We have however completed all services for which were surveyed, loaded and transported, and clearly mentioned on your quotation in writing. Whilst you can write your review how you please, in light of the above facts, your review is not an accurate or a fair reflection of the situation nor the service we provided.Areas Covered
Note: Coverage may vary for international movesMore InformationHome Removals
With more than 30 years of experience as a removal company, we know how best to make your move an enjoyable experience. Whether you are moving down the road or overseas, Cos Freight will handle your belongings with care and dedication.
We understand that no two moves are the same. Let us know a little bit about your move and we will tailor our services to meet your requirements. We are happy to help you with any packing and storage needs that you may require, too.
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