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Daily Movers

Daily Movers

Great
based on 56 reviews
member since June 2017
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Reviews & Ratings
Customer Reviews
  • Chris Birch

    Coventry

    18/05/2018

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    The chaps that moved us were extremely helpful. We all chipped in to get everything into the Van and were out by 1pm, smack on time. We had to wait around a bit for the Sellers to move out of their house, but the guys were more than happy to wait and even offered their services to the Sellers to speed things up. Can't fault them and very pleased with the Service.

  • Bryony Barnes

    Nottingham

    12/05/2018

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    Daily movers were absolutely brilliant. Jamie who I booked with was polite and the removal men on the day were hard working with no complaints even though they had a long hard day. Would definitely recommend and just remember to take over reviews you may read with a pinch of salt as it's very easy to complain and not many people praise.

  • Dale Hall

    Leicester

    11/05/2018

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    They were brilliant, considering it was third floor flat with no stairs, and they needed two vans we still got it all done in a day! Fast and efficient, also very friendly and made the experience more enjoyable than stressful!

  • Louise Puttock

    Derby

    5/05/2018

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    They were a bit late starting, would have liked them to arrive at least an hour earlier but cannot fault their commitment, attitude and helpfulness. Nice guys and very polite and professional. Excellent value for money.

  • Rob

    Derby

    3/05/2018

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    Went smoothly with no major issues

  • Justine Leggett

    Northampton

    3/05/2018

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    We had rather a large move from a 5 bed detached to a 6 bed house. They had to physically pack 185 boxes. The guys couldn't be more polite or helpful nothing was too much to ask. Thanks for making this easier on me after my husband was called out to L.A. on moving day! I would definitely use these guys again.

  • Pauline Jakeman

    Derby

    28/04/2018

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    The movers had trouble with my fridge, when I booked them I was told my wardrobes would be taken down and re done at my new property, the men that came said they won't do it in case they break them, it states that their staff are able to do these jobs so obviously there not. My son had to do them. The indoor plants were left because they had to do two journeys and I was not at old house to remind them to bring them, again my son fetched them. Two days after we moved I went to use my washing machine and the barrel was banging I called them and they said they would not take responsibility, this has cost me A?99 to fix . They say you get what you pay for it's true I have moved house many times this was the worst company I have used.

  • Viren Patel

    Leicester

    26/04/2018

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    Was very helpful staff much appreciated

  • Sarah Johnson

    Leicester

    25/04/2018

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    The company were dreadful they were 2 hours late and it took us 16 hours to move as only had one small van to move us, having all kinds of problems with the head office, the 2 guys that moved us were fantastic and would recommend them guys that moved us as they in the end did a 350 mile round trip and didna??t get done til 3 in morning, we missed my husbands aunties funeral because of this and caused us all a lot of stress.The company are awful as we are trying to get some money back as cost us nearly A?1000 for there service would never use them again and have reported them to trading standards.

  • Julie Hayes

    Nottingham

    23/04/2018

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    A very good service and very friendly firm

  • Emily Rawson

    Derby

    23/04/2018

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    On the day of our move. The 2 men wernt the quickest in the world. Our move needed 2 trips and we needed to have vacated our property by 2.30pm.
    They began loading the van with all the boxed items first and then a little furniture but not a lot of it as it wouldn't fit. They then transported this to our new house. By this time is was gone lunch. Therefore myself, my fiance and mother in law had to help offloading the van!! I think if we didn't they would have still been here at tea time.
    They then went back to the old house to collect the remaining solid oak furniture, bed, bedding and garden stuff etc. It was raining by this time and they had left their sheets outside so they were all soaked. Because of this they did not wrap anything (apart from the sofas when on the van)! By the time they left the old house it was gone 4pm. Luckily our buyers were ok about getting the keys late!
    My main reason for this review is that our VERY expensive mattress was not covered and was also put on the van last so got squashed up against the dirty side and was loaded on after all the wet and dirty plant pots. There was a fitted sheet on it which got stained and the mattress is disgusting!

  • Leanne Mckenna

    Coventry

    21/04/2018

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    Brilliant and committed.
    Made my moving day as stress free as possible!

  • Ali O'donnell

    Northampton

    19/04/2018

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    The removal men were brilliant no complaints. The company however are shocking I would never recommend them. They sent 2 luton vans to move a 5 bedroom house, having done a house survey!!!!!! No hanging wardrobes even though these were part of the quote. No shoe protectors for the guys. No protection for my antique furniture, also discussed at the survey. Bald tyres and broken brake lights on the vans. They should not be allowed to treat their employees like this!!!!

    They were still emptying the house when the new owners moved in - very embarrassing. I wanted to go with the company who quoted a higher price but they were booked up

  • Colin Shaw

    Derby

    19/04/2018

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    They broke 2 pieces of furniture, 1 with my permission as they couldn't get it down a spiral staircase, although the moving in team got it up. A carrier bag full of books is still missing, Wouldn't use again or recommend.

  • Jenny Ferguson

    Coventry

    18/04/2018

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    Loved them! Happy easy going guys who got the job done quickly and safety, totally worth the money, would definitely recommend

  • Richard Dance

    Nottingham

    13/04/2018

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    Very good service despite a problem with their van

  • Carolyn Morley

    Nottingham

    12/04/2018

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    Disaster from start to finish. Arrived 3 hours late in the wrong type of vans. Covers were not provided for the flat screen TV's and the piano. None of the guys had ever moved a piano never mind a baby grand down one flight of stairs.
    Subsequent damage to furniture and broken tv etc.
    Attempted to make an insurance claim - no response from Daily Movers not even an apology.
    Never Again!

  • Vasileios Chatzichristou

    Northampton

    10/04/2018

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    3 hours late, no one was picking up the phone and they told me that they will charge me if it takes more than 4 hours but in the quote didnt mention any extra charge.

  • Mark Lunn

    Nottingham

    4/04/2018

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    The two guys that came could not have been more helpful, nothing was too much trouble, they took care and time in making sure everything was packed properly.

    At our new house they made sure everything was where we wanted it and would not leave until we were totally happy.

    We would definitely recommend their services to anyone and if we move in the future will be calling them again.

  • Minh Lam

    Sheffield

    28/03/2018

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    2 nice chaps arrived with van. Unfortunately still didn't finish by 9.30pm! Despite paying for furniture re-assemble had to do it myself the next day.

  • Tanya Banerjee

    Northampton

    27/03/2018

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    Other than arriving two hours late, the chaps were great, very helpful and careful with my belongings.

  • Leanne Pretlove

    Nottingham

    26/03/2018

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    Would definitely recommend to others.

  • Sarah O'connor

    Northampton

    16/03/2018

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    Our move went really well. The 2 lads that were sent did a great job (even in the snow!), they never stopped working and all furniture was moved with care and with no damage.

    Just a note on the van size - we were told 2 trips would be needed with only the garden furniture being taken in the 2nd trip so the house would be clear after the first trip. This wasna??t the case and all beds and sofas had to be moved in the 2nd trip and the house wasna??t cleared until nearly 4pm. Thankfully our buyer was quite relaxed about when he could get in, but just something to be mindful of if youa??ve got a strict deadline to work to.

    Overall though, great service and a smooth move day in the snow that would have been impossible without Daily Movers. Thank you :)

  • Duncan Smith

    Derby

    15/03/2018

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    The two young men who oversaw our move were really helpful, polite, confident in their abilities and efficient. We experienced no problems throughout the day and both removals went without a hitch. We would recommend this particular team to anyone.

  • Rachel Howett

    Nottingham

    11/03/2018

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    All companies recommended offered service for similar value, although Daily Movers were able to offer slightly reduced rate for mid week move rather than a??prime Fridaya?? which I was able to take advantage of. Being completely honest, I was only moving 2 miles away & didna??t have much to move, in some way begrudged paying hundreds of pounds to move. HOWEVER, I am so glad I did, with everything else going on when it comes to moving, so much takes over your brain space....to have two guys come in & devote their day to helping ease your pain & move your worldly goods, definitely worth it! I now could not contemplate trying to do it myself with a van, plus I moved with all the snow that hit us...the guys just got on with it, lifesavers! True grafters, deserved the money for their hard work & time, & on reflection I am so glad I spent the money & went with them.

  • Erin Sullivan

    Coventry

    7/03/2018

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    Really great service. The team came out and moved us in the middle of the 'beast from the East' and all it's snow. Really went beyond the call of duty and we'd certainly recommend them to others.

  • Tom Offord

    Derby

    7/03/2018

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    The movers were quick and efficient. They arrived extremely early after I requested it but could've done with a bit of a heads up of the time of arrival.

  • Suresh Venugopal

    Sheffield

    4/03/2018

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    Ita??s a week now. I have paid the moving charges in full including VAT. I am still waiting for my bill to come through. Have asked for this repeatedly.
    The keenness shown prior to the move is lacking once the payment has been done.

    Response:
    Hi Suresh sorry about that, what with the snow disruptions we were a bit behind. I have sent the invoice. Michael.
  • John Bedford

    Sheffield

    2/03/2018

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    The guys from daily movers were absolute legends! We had our moving date during the recent a??beast from the easta?? snowstorm, but it still went ahead. The guys took it all in their stride and got everything in during the worst conditions I have ever seen. Not to mention managing to drive the van up a snow covered steep hill full of abandoned cars! Very professional, friendly and talented guys! Thank you so much! Would HIGHLY recommend.

  • Karen Harris

    Leicester

    24/02/2018

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    Excellent service. We had a horrendous move with our seller but the moving men were very patient and helped us take our furniture into storage and gave us moral support through the day. They took good care of our belongings and the second team were equally as good. We are happy to recommend them.

    Response:
    Thank you very much for your positive feedback
  • Chris

    Nottingham

    21/02/2018

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    It started out ok they were polite on phone and that was it. When my things turned up at my new home. All my furniture was scratched, chipped plates, they broke my wardrobe draws and I have to pay for new runners and my two brand new mattresses looked like they had been stood in mud over night. After giving me a month of chasing them and calling them I finally got hold of the owner, i asked to be compensated for the damages I was happy to pay for the workers time and the van even though they done a bad job I ask for 500 back which was less they half and he gave me a sob story of how he's broke and can't afford it, he did offer to give me 100 to take down my bad review I refused and decided to wright more reviews in more places to warn you all that they do a bad job of keeping your things safe and there customer service is awful.

    Response:
    Sorry you felt your move was below standard. We always try to maintain a high level of service. Im sorry you felt our resolution was not good enough.
  • Sophie Castle

    Coventry

    20/02/2018

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    An excellent service from a hardworking and helpful team of movers. Thank you.

    Response:
    Thank you very much for your positive feedback
  • Georgia Hayden

    Nottingham

    19/02/2018

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    Shaun and Dave were fantastic. Thy worked really hard and got the job done quickly. I would definitely recommend them.

    Response:
    Thank you very much for your positive feedback
  • John Bailey

    Coventry

    9/02/2018

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    We were disgusted with the way that the move went, my partner needed the move to be stress free cause of his health and it was not far from it. We were held to ransom over the payment which we told them we would pay, but the guy was very obnoxious to my partner. The removal men walked all through mud and dragged it in to our new place which was disgusted. Instead of it taking one day to move it took three days and was just as stressful if we did it ourselves. Why pay more to have less stress if you are treated this way it's a joke. Some of my partners tools were stolen and they left without putting the wardrobes up which was in with the quote. The old house was damaged and the insurance should be covering but still haven't heard anything. Andre the owner was very rude and obnoxious to my partner and causing him to be very stressed and his blood pressure to go up. They disappeared twice and did not tell us they were not coming back, when they left they didn't even say goodbye.

    Response:
    Thank you for your feedback Mr. Bailey sorry your move didnt go as smooth as you liked. We try our best to make a move as stress free as possible. Please feel free to contact us regarding the issues you raised here.
  • David Dutton

    Leicester

    9/02/2018

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    Very good

    Response:
    Was a pleasure moving you Mr. Dutton
  • Kevan Grant

    Nottingham

    29/01/2018

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    Grant and Jamie were polite. Got the flat packed into the back of the van within an hour. Unpacked in a similar time into the rooms we wanted and with no breakages.

    Response:
    Thank you very much for your positive feedback
  • Michael Killingbeck

    Nottingham

    26/01/2018

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    Fantastic service.

    Response:
    Thank you very much for your positive feedback
  • Ruth Royle

    Leicester

    20/01/2018

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    The two guys were very accommodating and friendly

    Response:
    Thank you very much for your positive feedback
  • Alyson Burton

    Nottingham

    17/01/2018

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    Very prompt with providing a quotation and were able to meet removal date. Removal team were great on the day. No problems.

    Response:
    Thank you very much for your positive feedback
  • Sarah Shelton

    Derby

    11/01/2018

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    Really impressed with the team that moved us in! They turned up on time and realised I had more than they thought. They were very accommodating and worked non-stop all day. They said they wouldna??t stop until I was out.

    They are extremely hard working, strong and friendly. Would recommend to a friend.

    Response:
    Thank you very much for your positive feedback
  • Anne Dorian

    Derby

    8/01/2018

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    Sometimes I found it hard to get to speak to someone at the company and it often went to answer phone. But that said my queries were always sorted out and everything went as discussed and planned. On the day of removal everything went very well. My 3 men Michael Daniel and Dennis were amazing they were polite helpful and sensitive to the emotion of moving house. I could not fault their hard work.

    Response:
    Thank you very much for your positive feedback
  • Lorna Duffy

    Nottingham

    7/01/2018

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    Really good experience with Daily Movers and great price too

    Response:
    Thank you very much for your positive feedback
  • George Stanley

    Leicester

    31/12/2017

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    Several items were damaged during the move. Dispite daily phone calls and emails Ia??ve been unable to speak to anyone about it.Ia??m considering legal action.

    Response:
    Thank you for your feedback Mr Stanley. Sorry you felt the move was not done to a high standard. We appreciate all feedback so we can learn and improve our service.
  • Jamie Ratcliffe

    Leicester

    22/12/2017

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    The people who helped us move were great, had a sense of humour to boot and were more than happy to chat.

    The move was done on relatively short-notice (a fault on our part) but there were no issues in getting things moving at each of our earliest conveniences.

    Response:
    Thank you very much for your positive feedback
  • Nishant Chandulal

    Leicester

    16/12/2017

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    Very helpful and nice people.

    Response:
    Thank you very much for your positive feedback
  • Michael Morris

    Leicester

    15/12/2017

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    The two guys were brilliant Nothing was too much trouble I would definitely recommend them

    Response:
    Thank you very much for your positive feedback
  • John Mcnally

    Nottingham

    5/12/2017

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    First class in all ways, highly recommended, cant fault them.

    Response:
    Thank you very much for your positive feedback
  • Elaine Hutchinson

    Nottingham

    2/12/2017

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    Some furniture was left behind even after taking them around the house and pointing out what was to go. Also some bedroom furniture was damaged during the move.

    Response:
    Thank you very much for your positive feedback
  • Sarah Wilson

    Sheffield

    27/11/2017

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    Marcus and Daniel were invaluable. Nothing was too much trouble. They were polite and courteous. We couldna??t have done it without them and were so careful with our belongings.
    They even arranged a discount as we had been quoted for furniture dismantling which they didna??t do.
    Would highly recommend

    Response:
    Thank you very much for your positive feedback
  • Lee

    Nottingham

    13/11/2017

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    They overloaded the van and were pulled over by the police and didna??t bother to inform us of what was happening. Turned up 3 hours after we did, the moving guys were great but the company really dropped the ball. Also they still havena??t delivered some of our garden furniture. I would not recommend this company based on our experience.

    Response:
    Dear Lee, thank you very much feedback, we are always striving to provide a stress free professional service and your feedback helps us do that. Unfortunately the van was overloaded, we did send you another van free of charge although it was a 400 mile round trip. All drivers are supposed to inform all customers of any delays, unfortunately the driver failed to do so.As agreed we are currently storing your garden items in our warehouse free of charge and going to delivery them free of charge. In order to do this we are waiting for one of our vans to be going to your area. As you have moved 200+ miles away there haven't been any opportunities as yet. Apart from the delay, which was out of our hands, you did admit the move and the crew were great. Hope you are settled in your new property.
  • Dave Harrison

    Derby

    30/10/2017

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    Guys came on time with an extra man and worked very hard

    Response:
    Thank you very much for your positive feedback
  • Sue Mckeag

    Nottingham

    26/10/2017

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    Our movers worked really hard on the day. Went very smoothly.

    Response:
    Thank you very much for your positive feedback
  • Diane Weekes

    Nottingham

    23/10/2017

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    Fitted me in at short notice. On the day, came on time nothing was too much trouble. Helpful friendly professional service. I would recommend Daily Movers.

    Response:
    Thank you very much for your positive feedback
  • Matt

    Derby

    11/10/2017

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    Really needed more people, and vacating our house after 2.30pm is not really acceptable.

    Response:
    Thank you for your feedback Matt, much appreciated. We rely on our surveyors accuracy to determine how many men are needed on job. Sometimes they get it wrong and it takes a bit longer. I hope other aspects of your move went well.
  • Shanade Bradley

    Nottingham

    19/09/2017

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    Ripped floor in several places. Broke American fridge freezer which I am still chasing for repair (4 weeks ago) did not bring correct size lorry which I agreed to. Took from 8.30am to 10.30pm to move us 40 minutes down the road! Would not recommend!

    Response:
    Yes we sent a slightly smaller vehicle. However the boys worked hard till 10.30pm and we did not charge the customer a penny more. Floor was ripped in several places, where we ripped it the customer demanded we replace whole floor which is unfair and illogical.
  • Lee Hancock

    Nottingham

    31/08/2017

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    Really good service, thoroughly recommended! Move went smoothly with no issues and finished ahead of time.

    Response:
    Thank you Lee, was a pleasure to move you. Thank you for the positive feedback.
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    Leicester (LE), Nottingham (NG)

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