DBM Express

DBM Express

Superb
based on 44 reviews
member since November 2015
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Reviews & Ratings
Customer Reviews
  • Mark Glanville

    London North West

    14/04/2024

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    Outstanding service from a hard working team.

    Response:
    We truly appreciate your kind words and recognition of our team's hard work! Thank you for choosing us, and we hope to continue exceeding your expectations in the future!
  • Sam

    London South West

    13/04/2024

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    Really excellent. I thought wed have too much, and the parking for our house was a nightmare but they got it all over, without incident, and in good time. Absolutely amazing tbh, felt like great value.

    Response:
    Hi Mark, Thank you so much for your glowing review! We're thrilled to hear that we exceeded your expectations. We understand how important smooth logistics are, and we're delighted we could make it work seamlessly for you. Your satisfaction is our top priority, and we're grateful for your kind words. Looking forward to working with you again in the future!
  • Andrew

    London West Central

    28/03/2024

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    DBM offered a fantastic service. Very professional and would highly recommend them. Would definitely use in the future.

    Response:
    Hi Andrew, Thank you immensely for your review! We're thrilled to hear that you found DBM's service to be fantastic and professional. Your recommendation means a great deal to us, and we're honored that you would choose us again in the future. Should you require assistance with any moving needs down the road, please don't hesitate to get in touch. Best wishes,
  • Madeline

    London South West

    23/03/2024

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    Good communication when planning the move. Very professional removals team on the day got everything in the van quickly whilst being respectful to neighbours

    Response:
    Hi Madeline, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our communication during the planning process helpful and that our removals team were efficient. We're always striving to offer the best possible service at competitive rates, and we appreciate your feedback in this regard. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us for your move!
  • John

    London South East

    29/02/2024

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    Excellent in all respects.Customer service responded quickly.Flexible in move dates.Packing and moving without any problems.All the team were fantastic,Would use again.

    Response:
    Hi John, Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with us. We'll be sure to pass along your compliments to our team. It was a pleasure working with you, and we look forward to assisting you again in the future should the need arise.
  • Colum Hayward

    London South West

    30/01/2024

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    They were cheerful, unfailingly helpful and flexible to my needs. Really excellent

    Response:
    Thank you so much for taking the time to leave such a great review! We're thrilled to hear that you found our team cheerful, helpful, and accommodating to your needs. Providing excellent service is always our top priority, and it's incredibly rewarding to know that we were able to meet your expectations. We take all feedback seriously, and we appreciate your honesty regarding the value for money aspect. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!
  • Sarah Frost

    London North West

    12/01/2024

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    Theyre fantastic, handled everything and it was a smooth move. Id use DBM again and again and again. Super friendly too.

    Response:
    Dear Sarah,Thank you for the fantastic 5-star review! We're thrilled to hear that your move with DBM was smooth and handled with ease. Your kind words about our super-friendly team mean a lot to us.We appreciate your trust and look forward to assisting you again in the future.Best regards,
  • Esther Dennis

    London South East

    28/12/2023

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    Service was good from booking to moving day. Easy to book, the 2 guys arrived on time and took care with my belongings.

    Response:
    Dear Esther,Thank you for the fantastic 5-star review! We're thrilled you had a smooth experience from booking to moving day. Punctuality and care for your belongings are our priorities. We appreciate your trust and look forward to assisting you in the future!Best regards,
  • Edward Nesbit

    London East

    29/11/2023

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    Very happy with DBM Express - they were very helpful, quick and reliable.

    Response:
    Dear Edward,Thank you for your kind words! We're thrilled to hear that you are very happy with DBM Express. Our team strives to be helpful, quick, and reliable. If you ever need assistance again, we're here for you!Best regards,
  • Moorea Mehta

    London West

    24/11/2023

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    Really excellent service! Though it was on the more expensive end of the quotes I received, their strong customer service and the care they took with my belongings was worth it.

    Response:
    Hi,Thank you for your thoughtful review, and we appreciate your feedback. We also appreciate your honesty and we understand that pricing is a significant consideration. Our pricing reflects our commitment to employing skilled professionals, using high-quality materials, and maintaining excellent customer service throughout the moving process.We appreciate your understanding and value your business.Best regards, DBM Express Movers Team
  • Denis Mironenko

    London East

    12/11/2023

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    Excellent service, friendly movers

    Response:
    Dear Denis,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our service excellent, and the team assigned to your move will be happy to hear it. Providing a smooth and friendly service is always our goal.If you ever need assistance in the future or have any additional feedback, feel free to reach out. We truly appreciate your kind words.Best regards,
  • Jennifer Babington

    London North

    30/10/2023

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    Excellent. Lovely, friendly team. They cracked on and gif everything done in a day, as they said they would when others had quoted 2 days.Crates collected the following day, when we called to ask them to come. A couple of minor breakages but, thats the moving gods taking their taxes. Overall would highly recommend.

    Response:
    Dear Jennifer,Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our team. It's fantastic to know that our friendly and efficient approach made your moving day a positive one.We appreciate your understanding about the minor breakages, we also apologise o – indeed, sometimes the moving gods can be a bit demanding however we give our best not to obey:)Thank you for recommending us. If you ever require our services again or have any further feedback, please don't hesitate to reach out. Wishing you all the best in your new space!Warm regards,
  • Jade Butterworth

    London East

    29/10/2023

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    Great communication. On the day of removal Phil and his to other colleagues were excellent. They actually brought a feeling of calmness to the whole proceedings which we were very grateful of. I have no reservations in recommending DBM Express to other people. Thank you to Phil and his colleagues.

    Response:
    Dear Jade,Thank you for sharing your positive experience with us! We're thrilled to hear that our team, brought a sense of calmness to your moving day. We understand that moving can be a stressful experience, and we're glad to have made the process smoother for you.It means a lot to us that you have no reservations in recommending DBM Express to others. If you ever need assistance in the future or have any further feedback, please feel free to reach out.Thank you for choosing us, and best wishes in your new home!Warm regards,
  • Edward

    London North

    26/10/2023

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    The DBM Express team were excellent all round, both in planning for the move, responsiveness to communications in advance, and the efficiency and approach of the team on the day.

    Response:
    Dear Edward,Thank you for taking the time to share your positive experience with DBM Express! We're thrilled to hear that our team excelled in all aspects of your move, from the planning stage to the efficiency and approach on the day.Your feedback regarding our responsiveness and overall service is truly appreciated. If you ever require our services again or have any further comments, please don't hesitate to reach out. We're grateful for the opportunity to assist you with your move.Thank you for choosing DBM Express!Best regards,
  • Asta

    London South West

    25/10/2023

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    Very good value for money. Professional and fast.

    Response:
    Dear Asta,Thank you for your feedback! We're happy to hear that you found our services to be very good value for money. It's our goal to provide professional, smooth and fast service, and we're glad that we met your expectations.If you ever need assistance in the future or have any further comments, please feel free to reach out.Thank you for choosing us!Best regards,
  • James Chamberlain

    London South East

    24/10/2023

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    Amazing service, friendly staff and great value! Would highly recommend.

    Response:
    Dear James,Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our service.We appreciate your recommendation and are grateful for your feedback on our value. If you ever need assistance in the future or have any further comments, please don't hesitate to reach out.Wishing you all the best.Best regards,
  • Giannis Keramidas

    London South West

    11/09/2023

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    Very nice experience and very good job. The day run smoothly with all the people involved showing great professionalism and focus on the project at hand. Special mention to Anna who led the project and had a very keen eye for detail.

    Response:
    Dear Giannis,Thank you for your kind feedback. We're delighted that your experience was positive, and we appreciate your acknowledgment of our team's professionalism. Special thanks for highlighting Anna's keen eye for detail. We're grateful for your recommendation.Best regards,
  • Alison

    London North

    18/08/2023

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    Great! All went well, the team were excellent and motivated. There was enough staff to do the job effectively. The deconstruction and reconstruction of various pieces of furniture went well. There were no breakages. I would recommend DBM.

    Response:
    Dear Alison,Thank you for your positive feedback! We're thrilled to hear that everything went smoothly, and our team's excellence and motivation were evident throughout the process. We sincerely appreciate your recommendation.If you ever require our services again or have any further comments, please don't hesitate to reach out. Thanks for choosing DBM!Best regards,
  • Amy Shribman

    London South West

    3/07/2023

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    Great value for money. Very thorough. Didnt break a single thing.

    Response:
    Dear Amy,Thank you for your feedback! We're thrilled to hear that you found our services to be great value for money and appreciated the thoroughness of our team.If you ever need assistance in the future or have any further comments, please feel free to reach out. We appreciate your trust in us and thank you for choosing us!Best regards,
  • Ines Silva

    St-Albans

    21/05/2023

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    They didnt protect the furniture on the journey, they didnt want to dismantle and reassemble furniture on arrival when it didnt fit on the staircase, we had to make a call to escalate it on the spot to make them do it as agreed, and they scratched the walls and the furniture.. Wouldnt recommend it.

    Response:
    Dear Ines,We apologise for the inconvenience you faced during your move. Your feedback is crucial, and we regret falling short of your expectations. If you have any further concerns, please reach out.Sincerely,
  • Hugh Chase-Reid

    London South West

    25/03/2023

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    Really efficient, both before and during the move. Everything went without a hitch and was finished very quickly

    Response:
    Dear Hugh,Thank you for your positive feedback! We're delighted to hear that your experience with us was efficient and seamless. If you ever need our services again or have any further comments, feel free to reach out. We appreciate your trust in us!Best regards,
  • Renee

    London West

    11/02/2023

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    Very responsive, great service and reasonably priced.

    Response:
    Dear Renee,Thanks a ton for your kind words! We're so happy to hear you found our service very responsive, great, and reasonably priced. If you ever need help in the future, feel free to reach out. We appreciate your positive vibes and are grateful you chose us. Warm regards,
  • Paul Tang

    London West

    28/01/2023

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    Alex and Andrew are very good. They all cautioned in handling your furniture and the de/assembling of your furniture. And packed your items like sofa and mattress well. All the goods arrived in good conditions and clean. Our moving were smooth, highly recommend DBM and thanks for Alex and Andrew!

    Response:
    Dear Paul,Thank you so much for taking the time to share your positive experience with DBM. We are thrilled to hear that Alex and Andrew provided excellent service during your move.We appreciate your recommendation and are delighted that your moving experience with DBM was smooth. Alex and Andrew will be recognized for their outstanding efforts. If you ever require our services again or have friends and family in need of a reliable moving company, we would be honored to assist.Thank you for choosing DBM, and we wish you all the best!Warm regards,
  • Linda Coates

    London North West

    2/01/2023

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    Excellent service from first phone call to completion of move. Cosmin, Gabriel and Filip turned up on time got on with the job with a very helpful and friendly attitude. It was a long journey to the destination and they arrived before I did but had access to the property and had laid all the furniture out in an orderly fashion which was most helpful as I was moving my elderly mum. Would definitely recommend this company

    Response:
    Dear Linda,Thank you for your kind words! We're delighted Cosmin, Gabriel, and Filip made your move smooth and stress-free. Your recommendation means a lot. If you ever need our services again or know someone who does, we're here to help.Best regards,
  • Lauren Wade

    London South West

    28/11/2022

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    I was nervous about moving given previous bad experiences with other removalists etc but the team were prepared, on time, efficient, very careful with the furniture and the common areas. No issues and I would recommend to others / use myself again.

  • Sophie Cartwright

    London West

    25/11/2022

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    DBM Express were exceptional. They were very efficient and all good natured. We were impressed by their packing and dismantling of all our furniture etc. We especially liked the reusable crates - much better than being left with a lot of cardboard to be disposed of at the end. Highly recommend

  • Richard Morris

    London West

    12/08/2022

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    We were really pleased with the service DBM provided from providing the quote at the very beginning right up to moving day. They were easy to contact and demonstrated excellent communication by phone or email. On moving day, despite us being on holiday, everything went smoothly. Upon our arrival to our new home, the boxes and individual items were in all the right rooms according to our instructions and anything unclear was clarified with us. Many thanks to DBM.

  • Kate

    London North West

    2/07/2022

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    It was a pleasant experience and the movers were very fast

  • Mike Partridge

    London South West

    30/06/2022

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    Decent guys. Very quick and professional. Nothing was broken.

  • Tanya

    London South West

    31/05/2022

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    Can't recommend these guys enough. Very easy process, quick responses by phone and email, and just a total breeze. They packed up our entire two bed flat in 4 hours and we were done by mid afternoon! Moving is stressful but they made it as easy as possible. Not THE cheapest on the market but absolutely worth it and amazing value for money.

  • Marthe De Haan

    London North West

    1/05/2022

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    Very happy with our movers! The price was competitive and the people that did our move were efficient, worked very hard, and didn't leave a scratch on any of our freshly painted walls. We are very happy we chose to go with the option that includes the packing, as it saved us a lot of time and stress.

  • Richard Byam-Cook

    London South West

    8/04/2022

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    They were excellent, they fitted more stuff in the van than I could have believed possible, everything was transported safely and they couldn't have been more helpful.

  • Vince

    London West

    5/04/2022

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    These guy were great. Would use again and recommend them to everyone. The service from beginning to end was amazing.

  • Camilla Nicholson

    London North West

    26/02/2022

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    DBM Express were quick to respond to all my queries leading up to the move, and pragmatic with dealing with my requests (such as making an additional drop on the way to the new address). The movers on the day were efficient, helpful and kind to us. They were extremely professional and went above and beyond, even fixing a bookcase for me that was coming apart a bit. Would definitely recommend these guys.

  • Kosinski

    London South West

    7/02/2022

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    The team who came was very nice , kind and helpful, it was the less stressful move I have ever doneI really recommend them for a piece of mind

  • Sarah Lambley

    London South West

    21/01/2022

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    Absolutely excellent removal service. Really good value for money and they made everything so easy and handled all of our items with great. Have already recommended to other friends that are moving!

  • Anna Richardson

    London West

    4/12/2021

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    Amazing service. Transparent about it being cheaper for me to buy my own packing materials from Amazon. Insurance included in the quote. It only took one hour to load the van. The five men were polite and efficient. Really impressed.

  • Anthony Alleyne

    London South West

    22/07/2021

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    I used DBM to move from London to Leeds. The customer service was excellent as was the moving service. The price was also very reasonable in comparison to some of the other moving firms. I would absolutely recommend that you use this service. A Alleyne

  • Livia Mchauser

    London North West

    4/07/2021

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    Excellent - very professional and efficient. Couldnt believe they fit everything in the truck!

  • Brett Grear

    London South West

    11/07/2020

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    Amazing. Would use again! Great service. Above and beyond!

  • Maxim Egorushkin

    London South West

    14/04/2020

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    The movers were professional, quick and careful. Could not ask for better movers.

  • Matthew Hamilton

    London South West

    28/03/2020

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    Great service. Very pleased and we would use them again

  • Courtney Bergh

    London North West

    2/08/2019

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    Really efficient on the day and they worked with me to answer any questions we had before the move as well. Nothing was damaged and they took all their boxes with them when I asked them to. Their rate was by far the most competitive of the three companies we invited to quote.

  • Simon Lowrie

    London South West

    6/06/2019

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    Very efficient and we felt they went the extra mile even offering to help us unpack our car once they had finished the move. We were impressed with their speed and professionalism.

    More Information

    Areas Covered

    London East (E), London East Central (EC), London North (N), London North West (NW), London South East (SE), London South West (SW), London West (W), London West Central (WC)

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