DF Removals & Storage

DF Removals & Storage

STIRLING
Superb
based on 6 reviews
member since January 2021
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Overview

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Reviews & Ratings
Customer Reviews
  • Jill Madden

    Dalkeith

    10/07/2021

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    I would highly recommend this company. They had excellent communication and made the move stress free. Thank you

    Response:
    Hi Jill,Thank you so much for this review. It’s was a pleasure working with you and I’m happy you had a good experience with us! Wishing you the very best and please let us know if we can assist further in the future.DF Removals & Storage
  • John Mcsorley

    Glasgow

    21/05/2021

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    Absolutely amazing service. Fast and efficient. I recommend DF Removals and Storage. First class service

    Response:
    Hi John,Thank you so much for your kind words, It means a lot to know that you were pleased with the service provided. You were great to work with and we really appreciate your business. Hope you enjoy your new home :-)All the best Dean
  • Marilyn Gregg

    Airdrie

    30/04/2021

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    From first contact to the end of moving day this team, boss Dean and Mark and Mikey were amazingly good. Dean was professional and knowledgeable when he came to survey the move. Everything he said he would do he did which is rare. The quote was acceptable and on the day they turned up promptly ready to work. They were reassuring, worked quickly and carefully with a sense of humour and just took our stress away.
    I have no hesitation in recommending DF Removals to anyone looking for an efficient stress free move.

    Response:
    Hi Marilyn,We really appreciate your feedback, I'm really happy that you rated our service so highly.It was lovely meeting and chatting with you both, and we wish you all the happiness in your new home.Thanks again for booking with us!Best wishes, Dean
  • Susan Quigley

    Paisley

    27/03/2021

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    I hope not to move again but if i do i know exactly who i will .be contacting. From first contact to removal customer service was exceptional.

    Response:
    Hi Susan,Thank you so much for the lovely review. It means a lot to know we provided such great customer service, it's what we aim to do best.Hope you settled into your new home quickly, we will be here if needed again.All the best, DF Removals & Storage
  • Fleur Porter

    Isle Of Mull

    14/03/2021

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    They came with such a good energy which helped us a lot on moving day. Very polite and gave excellent customer service

    Response:
    Hi Fleur,Thank you so much for the great review. I'm very happy to hear our team made the day that little easier for you.I have passed this on to Marc & the team, and I know they will be happy to hear this.Take care DF Removals & Storage
  • Guido Canu

    Rosewell

    4/05/2021

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    The team shows up 3 hours late

    Response:
    Hi Guido,We are a little disappointed to see your review.You asked us to pack your contents load, and travel to London in one day. Which we did, so I feel this is unfair.On the day itself, you were updated that we would be arriving later due to an issue with accessing our boxes. This day was only to pack / load / travel.We then packed, loaded, traveled and delivered the items the following day to London.Subsequently, you then tried to bring to my attention 5-6 issues that were very minuscule and asked if you could get a reduced removal cost.As you can imagine, we are used to this. And because we took to notice of those points, or to the reduced removal you asked for, I think you got a little upset that you were not going to get a reduced bill.There was no issue with our staff, customer service.It’s always the same in business unfortunately, you go the extra mile to please the client and those are the ones you get difficulty with.Hope all is well, and we wish you the best in your new home.Kind regards DF Removals & Storage

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