Direct Professional Removals LTD

Direct Professional Removals LTD

THORNTON HEATH
Superb
based on 12 reviews
member since January 2020
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Overview

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Reviews & Ratings
Customer Reviews
  • Demmy Ladipo

    Purley

    13/10/2021

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    Amazing, really really good job

    Response:
    Hi Demmy, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. Kind regards, Business owner Petar Guenov
  • Emma

    Richmond

    22/05/2021

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    Absolutely recommend Direct Professionals, they were quick, careful and the communication up to and on the day was great.
    Made our move out of a top floor flat in a town house much easier!

    Response:
    Hi Emma,Thank you very much for your great review! We really appreciate you taking the time to let us know of your experience.We're are glad everything went well with the move and we hope things are going great with the new home.
  • Jael

    Croydon

    10/05/2021

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    10/10 they were fantastic, couldn't fault a thing!

    Response:
    Hi Jael,Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services.Kind regards,
  • Celia White

    Croydon

    30/03/2021

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    A superb company. They went over snd above what we could have expected. I wouldnt hesitate in recommending them.
    They were courteous, efficient, in time, well prepared. They didnt take breaks just keep going until everything was done. They walked through the place with me that i was leaving to make sure nothing was left behind. They packed and boxed my most fragile items. And unpacked at the other rnd making sure everything was left in the rooms where i wanted it. And connected all my white goods before they left. An excellent job.

    Response:
    Hi Celia,Thank you very much for your kind words, we really appreciate taking the time to leave us such a great review! We want to wish you all the best in the new home.
  • April Duckman

    Bexleyheath

    19/03/2021

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    Fantastic service, friendly and professional. Brilliant communication before the move and flexibility when we needed to move our date was free of charge. The guys in the day were efficient, friendly and polite. We were initially a little apprehensive at how cheap the quote was but I can't think of anything they could do to improve. Would recommend them to anyone.

  • Bohus Trulik

    Beckenham

    13/08/2020

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    Want to thank you all team. Really professional guys.

  • Aaq

    Richmond

    8/08/2020

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    Excellent, professional and highly efficient service - would definitely use again!

  • Nicholas Carter

    Chislehurst

    31/07/2020

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    Brilliant throughout. Very efficient, caring and considerate. Everything placed exactly where I asked, nothing was too much trouble and seemed happy in their work.

    Response:
    Thank you very much, Nicholas! Very happy to know you are satisfied with our service!
  • Alex Boot

    Twickenham

    20/07/2020

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    The office team were fantastic at getting my move booked in and even offered me discount for booking in advance and also didn't charge me extra when my removal day had to move with only a few days notice.
    The removal team on the day were brilliant. They worked super quick, efficiently and didn't stop until the job was done! The team were considerate of our belongings and put all items in the rooms we asked immediately upon arrival.
    I would absolutely recommend anyone to use Direct Professional Removals and have no negative comments at all about my experience

    Response:
    Thank you very much Alex!! Customer satisfaction is our number one goal and it makes us very happy to read this. I hope you are enjoying your new home!!
  • Rosemary Lalancette

    Beckenham

    11/10/2021

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    Professional throughout. Concerned for clients welfare and comfort at all times. Nothing was too much trouble, even moving same piece several times.More than happy to remove shoes on request.Price very competitive. Two guys polite, hard working and cleaned up at the end.I recommend them with no reservations.

    Response:
    Hi Rosemary , Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. Kind regards, Business owner Petar Guenov
  • Louise

    Croydon

    17/07/2021

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    Very pleasant staff. A mix up over time but was resolved with apologies. Move went very smoothly, both ends. No complaints. Would recommend.

  • Assaad Diab

    Kingston Upon Thames

    30/05/2021

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    It costed a little bit more than expected , perhaps we had too much stuff to move, apart from this, the guys were punctual , professional and overall did a great job!

    Response:
    Hi Assaad,Thank you for taking the time to leave us feedback, we appreciate it letting us know of your experience.We are really sorry that your final bill was higher than expected, but please bear in mind that you were located on a first floor with no lift and there was no available parking near the property, meaning we had to park further away.While we try our best to be as swift as we can, these things are beyond our control and tend to cause delays that unfortunately cannot be avoided.Nevertheless, we hope everything is going well with the new home!
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