Direct Professional Removals LTD

Direct Professional Removals LTD

Superb
based on 26 reviews
member since January 2020
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Reviews & Ratings
Customer Reviews
  • Ivo

    London South East

    16/03/2024

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    The team was extremely quick and most importantly extremely careful with all of our furniture. Cupboards, chest of drawers and sofa were all wrapped so that they dont get scratched or damaged in anyway during the transit. Needless to say, I highly recommend them!

  • Nathan

    London North West

    15/03/2024

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    Amazing service! Would definitely use again! 5 stars!!!

  • Linda Dickinson

    London South East

    21/09/2023

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    Very polite, helpful staff. Arrived promptly and provided a full packing service.

  • Luke Tredget

    London South East

    9/08/2023

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    Excellent service from start to finish, and really good value, our move went perfectly

    Response:
    Hi Luke, glad to hear everything went well, thank you for kind review and all the best going forward!
  • Hugh Roberts

    London South East

    29/05/2023

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    We couldn't recommend Direct Professional highly enough. Every member of the team is friendly, hardworking, and they delivered exactly what they promised they would. Their quote was extremely reasonable compared to the many other companies we reached out to, and we have absolutely no regrets about choosing them. We did a 5 hour move from London up to the North West. DP arrived the day before to load everything up, including disassembling our furniture where necessary (but they only did what they had to, and most stuff was moved out in one piece, which is really helpful on the other side!). They'd previously arranged to send 2 people but after we sent a video of our flat, they sent a third as well - Jay, Vladimir and Peter were all absolutely great. Where they did disassemble things, they attached all the screws to the item, and made sure they'd be easy to replace, which was particularly important for us as we were moving our things into storage.The team then drove up the next day to put all our stuff in storage. They were prompt, efficient and friendly throughout. Such a great service, thank you!

    Response:
    Hi Hugh, glad you stayed satisfied with our service and hope all is well in the new house!
  • Adnan

    Twickenham

    24/04/2023

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    highly recommend - Top notch service. They literally take the stress away from moving. From the first moment of contact (Costas in Sales) all the way through the end. They know what they are talking about and demonstrate it on the day.I had 2 teams of 2 (Petros, Jordan, Jay and Vladimir) and they were super knowledgeable, efficient and personable. Keep it up and thank you again!

    Response:
    Dear Adnan,Thank you so very much for the kind words, we are so pleased that you were happy with the service, it really is the cherry on top. It was an absolute pleasure assisting such a wonderful customer. We are here for you anytime you should need us.We wish you a wonderful beginning in your new home. Best regards from the whole DP Removals team.
  • Jayne Roper

    Dartford

    3/09/2022

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    These guys are brilliant. They packed up our house and moved us at very short notice, with superb professionalism and good humour throughout. If I ever have to move house again, I'd want these guys in charge of the removals.

    Response:
    Dear Jayne Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. All the best.
  • Antonios Tiritas

    Bromley

    25/08/2022

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    Very professional and efficient.

    Response:
    Dear Antonios, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. Kind regards, Business owner Petar Guenov
  • Lisa

    London South East

    6/07/2022

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    Totally professional and helpful service. Very friendly. Would definitely recommend. Thank you for all your help

    Response:
    Dear Lisa, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. King Regards: Company Director
  • Cathy Speed

    Dartford

    8/05/2022

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    I found them on googleSo pleased I choose this company as the lads were so helpful and efficient I highly recommend this company

    Response:
    Dear Cathy, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services.
  • Andreas

    Bromley

    9/04/2022

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    The guys were very professional and efficient, careful with our things and helped us move everything in a single day. Very happy with their services!

    Response:
    Dear Andreas, Thank you very much for your great review! We really appreciate you taking the time to let us know of your experience.We're are glad everything went well with the move and we hope things are going great with the new home. regards: Company Director Peter Guenov
  • Khushal Khan

    Kingston-Upon-Thames

    4/04/2022

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    There was literally nothing more I could ask for than a very decent price, the great attitude of the men, and the overall moving day was pretty decent thanks to Direct Professional Removals.Yordan and his partner were superb, kind and super courteous. Nick from the admin office was great for ensuring we get the best service on a weekend. I will highly recommend them.

    Response:
    Dear Khushal, Thank you very much for your great review! We really appreciate you taking the time to let us know of your experience.We're are glad everything went well with the move and we hope things are going great with the new home.
  • Manpreet Chawla

    Twickenham

    8/01/2022

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    Grt absolutely amazing. Nice people. Very polite and helpful. Had no problem at all. Will use them again if needed. Five stars.

    Response:
    Hi Manpreet,Thank you very much for the review, we want to wish you a happy new year in the new house!
  • Emma Whitmore

    Dartford

    22/11/2021

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    I cant praise Direct Professional Removals LTD highly enough. From initial contact to paying the final invoice, every member of the team was knowledgeable, friendly, patient and obviously experts in their field. The whole process was slick and went smoothly. Their pricing is very competitive and all costs are clear and easy to understand and no hidden extras and no nasty surprises! Just helpful and friendly professionals. Our deposit was paid online as was the final bill. We had invoices and confirmation within moments, and both show all costs clearly. Cant recommend this company highly enough, they made a stressful and challenging time a well organised and smooth process. Thank you especially to Nick, Peter and Mike, you guys were just fantastic, and I knew we were in safe hands in every sense from the first phone call.

    Response:
    Hi Emma, thank you so much for leaving such a glowing review! We really appreciate it, we wish you the best with the coming holidays in the new house!
  • Demmy Ladipo

    Croydon

    13/10/2021

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    Amazing, really really good job

    Response:
    Hi Demmy, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. Kind regards, Business owner Petar Guenov
  • Rosemary Lalancette

    Bromley

    11/10/2021

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    Professional throughout. Concerned for clients welfare and comfort at all times. Nothing was too much trouble, even moving same piece several times.More than happy to remove shoes on request.Price very competitive. Two guys polite, hard working and cleaned up at the end.I recommend them with no reservations.

    Response:
    Hi Rosemary ,Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. Kind regards,Business owner Petar Guenov
  • Louise

    Croydon

    17/07/2021

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    Very pleasant staff. A mix up over time but was resolved with apologies. Move went very smoothly, both ends. No complaints. Would recommend.

    Response:
    Dear Louse, Thank you for taking the time to leave your feedback, all the best in your new home.
  • Assaad Diab

    Kingston-Upon-Thames

    30/05/2021

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    It costed a little bit more than expected , perhaps we had too much stuff to move, apart from this, the guys were punctual , professional and overall did a great job!

    Response:
    Hi Assaad,Thank you for taking the time to leave us feedback, we appreciate it letting us know of your experience.We are really sorry that your final bill was higher than expected, but please bear in mind that you were located on a first floor with no lift and there was no available parking near the property, meaning we had to park further away. While we try our best to be as swift as we can, these things are beyond our control and tend to cause delays that unfortunately cannot be avoided.Nevertheless, we hope everything is going well with the new home!
  • Emma

    Twickenham

    22/05/2021

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    Absolutely recommend Direct Professionals, they were quick, careful and the communication up to and on the day was great.
    Made our move out of a top floor flat in a town house much easier!

    Response:
    Hi Emma,Thank you very much for your great review! We really appreciate you taking the time to let us know of your experience.We're are glad everything went well with the move and we hope things are going great with the new home.
  • Jael

    Croydon

    10/05/2021

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    10/10 they were fantastic, couldn't fault a thing!

    Response:
    Hi Jael,Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services.Kind regards,
  • Celia White

    Croydon

    30/03/2021

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    A superb company. They went over snd above what we could have expected. I wouldnt hesitate in recommending them.
    They were courteous, efficient, in time, well prepared. They didnt take breaks just keep going until everything was done. They walked through the place with me that i was leaving to make sure nothing was left behind. They packed and boxed my most fragile items. And unpacked at the other rnd making sure everything was left in the rooms where i wanted it. And connected all my white goods before they left. An excellent job.

    Response:
    Hi Celia,Thank you very much for your kind words, we really appreciate taking the time to leave us such a great review!We want to wish you all the best in the new home.
  • April Duckman

    Dartford

    19/03/2021

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    Fantastic service, friendly and professional. Brilliant communication before the move and flexibility when we needed to move our date was free of charge. The guys in the day were efficient, friendly and polite. We were initially a little apprehensive at how cheap the quote was but I can't think of anything they could do to improve. Would recommend them to anyone.

    Response:
    Dear April, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. King Regards: Company Director
  • Bohus Trulik

    Bromley

    13/08/2020

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    Want to thank you all team. Really professional guys.

    Response:
    Dear Bohus, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. Kind regards,Business owner Petar Guenov
  • Aaq

    Twickenham

    8/08/2020

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    Excellent, professional and highly efficient service - would definitely use again!

    Response:
    Dear Aaq, Thank you very much for the review! We really appreciate your feedback, we're glad that you stayed satisfied with our services. All the best.
  • Nicholas Carter

    Bromley

    31/07/2020

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    Brilliant throughout. Very efficient, caring and considerate. Everything placed exactly where I asked, nothing was too much trouble and seemed happy in their work.

    Response:
    Thank you very much, Nicholas! Very happy to know you are satisfied with our service!
  • Alex Boot

    Twickenham

    20/07/2020

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    The office team were fantastic at getting my move booked in and even offered me discount for booking in advance and also didn't charge me extra when my removal day had to move with only a few days notice.
    The removal team on the day were brilliant. They worked super quick, efficiently and didn't stop until the job was done! The team were considerate of our belongings and put all items in the rooms we asked immediately upon arrival.
    I would absolutely recommend anyone to use Direct Professional Removals and have no negative comments at all about my experience

    Response:
    Thank you very much Alex!! Customer satisfaction is our number one goal and it makes us very happy to read this. I hope you are enjoying your new home!!
    More Information

    Areas Covered

    Bromley (BR), Croydon (CR), Dartford (DA), London East (E), London East Central (EC), Kingston-upon-Thames (KT), London North (N), London North West (NW), Redhill (RH), London South East (SE), Sutton (SM), London South West (SW), Tonbridge (TN), Twickenham (TW), London West (W), London West Central (WC)

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