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Dracott & Fennemore

Dracott & Fennemore

Superb
based on 4 reviews
member since April 2017
leave a review
Overview

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Reviews & Ratings
Customer Reviews
  • Erum Stefan

    London West

    26/03/2020

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    Absolutely fabulous, professional, polite, courteous and super helpful. Had no stress the whole day - very happy I chose them as competitively priced and a dream to deal with. Even Adam Dracott was carrying and moving my boxes and furniture - no better endorsement than having the boss working the job. Definitely recommended, I will only ever use your company in the future! Thank you.

  • Lisa Casali

    Twickenham

    20/10/2018

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    *** UPDATE FROM LISA - FOLLOWING COMMUNICATION WITH DRACOTT & FENNEMORE - 25/10/18 ***

    Because the packing was done properly and nothing was broken I will rate the company 3 stars.

    ORIGINAL REVIEW:

    At the time of the quotation, the insurance price was not included in the final price. No clear info were given regarding the time of delivery. I was told 2/3 weeks to get my stuff abroad instead I had to wait 2 months and in addition a box was lost. The Company kept postponing the delivery date at my new address. We started the insurance paper for my lost box then after few days I was told the box had been found. I had to wait 1 more month to get the missing item! My stuff was collected from London on 27th July, most of my items were delivered on 21st Sept and last missing box was delivered today 20th Oct!

    Response:
    Dear Lisa. I am very sorry to see your delivery didn't arrive when we estimated it should have. With more economical groupage deliveries it can be very hard to predict exact delivery date. Be sure i will look into this and see what we can learn and improve. Best Dracott & Fennemore Team.
  • Helen Ward

    London West

    20/09/2018

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    The removal team were brilliant and worked very hard ... Thank you!

  • Jose Rodrigues

    London South West

    26/09/2017

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    Good job done by everyone involved on the move.

    Response:
    Thank you for your feedback Jose, always good to know we are doing a good job.
    More Information

    Areas Covered

    Kingston-upon-Thames (KT), Slough (SL), Twickenham (TW), London West (W)

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