Forward Moves

Forward Moves

Superb
based on 62 reviews
member since September 2017
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Reviews & Ratings
Customer Reviews
  • Judith Adams

    Coventry

    13/10/2023

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    Friendly and helpful staff

  • Ember Harpur

    Birmingham

    8/08/2023

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    Frienl, very helpful, careful with our items and assembly the other end. Great service all round. Highly recommend.

  • Peter

    Birmingham

    23/06/2023

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    Great team -very conscientious would highly recommend

  • Lynda Sterling

    Birmingham

    7/03/2022

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    I found the company via the internet and saw their high ratings.I cant praise them enough and wouldnt hesitate to recommend them to anyone.Very helpful and polite throughout .everything arrived intact. True to their word and a great service provided.

  • Andrew Orton

    Birmingham

    12/02/2022

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    Steve was very pleasant and helpful despite having our move postponed.However, he promised that they would take great care of our precious plants but many of them were damaged in the move - some packed in boxes with other things only to be discovered weeks later.We keep finding broken and damaged items weeks later - the worst of which is a cracked window in our affinity pond which can no longer be replaced. When I phoned to see if this could be claimed on their insurance I was simply told I needed to claim within a week of the move despite all of the damage goods being hidden out of the way so that we would not discover them until weeks later.Very poor service. I definitely would not recommend this company to anyone.

    Response:
    Andrew, you are trying to make an insurance claim for something 3 weeks after your move when your ts and cs clearly state that we can only process claims within 7 days of your move to protect us against bogus claims. Why do we have to stand by our ts and cs but you refuse to? Before you decided to accuse us of damaging your infinity pool you had no problem with our service, didn't report any other breakages, paid us in full and have complimented us for good service. And now because you cant get a pay out, you've decided to damage our reputation which is your prerogative. I wish you all the best.
  • Dawn Asbury

    Birmingham

    23/10/2021

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    Fantastic team, caring company and very professional.Would highly recommend this company to everyone.They looked after my possessions with care both with packing and stacking the van , didnt leave till I was happy with where my furniture was placed in the new house, lovely removal team .cant thank them enough.

  • Peter Craddock

    Coventry

    16/09/2021

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    Amazing company. They promised a good service and delivered exactly what they promised. No point looking for others. These are the best

  • Holly Chenu

    Birmingham

    9/08/2021

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    Excellent service. Friendly movers. Would definitely use again

  • Rachel Sudlow

    Coventry

    13/07/2021

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    From the first phone call to Anne through to the payment at the end everyone we dealt with was professional and lovely. We had an added complication, moving to houses to one ! They took this in their stride. They moved one house to storage first. Then brought along on move day. So we had two houses contents moving in on the same day. The move day was slick and calm. Jordan and the team made the move fun and calm, taking everything in their stride. I would recommend this company in a heartbeat. Thank you Earls removals. Only wish BT had been as slick getting the WiFi working.

  • Geoffrey Williams

    Birmingham

    29/12/2020

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    The guys were very helpful and nothing was too much trouble

  • John Burton

    Coventry

    21/12/2020

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    Steve, the boss, came to survey and quote - he was friendly, efficient and quickly put us at ease. The team that moved us over two days were brilliant - cheerful, polite, flexible - and very strong! Even though there was a delay getting the key they had us all settled in our new home by 6pm. We had a bit of a delay in sorting out a few missing items but, overall, we were very pleased with the service.
    And the best bit was that Earls were considerably cheaper than other quotes that we had. Five stars!

  • Steve Evans

    Birmingham

    11/11/2020

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    Perfect from the response to the enquiry to the visit to quote to unpacking at the other end. Highly recommend and excellent value

  • Robert Bird

    Birmingham

    17/08/2020

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    Best removers ever used, competitive quote, were polite, efficient and everything went to plan

  • Nigel

    Coventry

    10/08/2020

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    Great service from great people.

  • Lawrence Brown

    Birmingham

    7/08/2020

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    Brilliant made move almost stress free! Staff very helpful and friendly and managed to move upstairs piano with ease

  • Jill Stephens

    Birmingham

    29/07/2020

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    Excellent company removal went really smoothly.

  • Justin

    Coventry

    12/06/2020

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    The team were fantastic, very well organised and friendly. Apart from some minor damage to a table top it went without problem.

  • Ian Readman

    Coventry

    14/05/2020

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    Arrived on time and quickly packed first vehicle. Very good. Second vehicle was a luton and had trouble getting all furniture/packing cases on board. Was told tv's would have protection but large tv last to be loaded and forced into a gap for us afterwards to find some slight damage to top of tv.

  • Mark Fairfield

    Coventry

    16/11/2019

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    Great service, great team on the day made what can be stressful very easy. Thanks all

  • Andy Perkins

    Coventry

    11/11/2019

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    From first contact to thanking the team for all of their hard work, Earls Removals were a pleasure to work with. They were professional, efficient and flexible throughout - I have no hesitation in thoroughly recommending them.

  • Debbie

    Coventry

    29/10/2019

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    A great team, really helpful from start to finish. Highly recommended.

  • Hannah Holmes

    Birmingham

    21/09/2019

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    Friendly staff and efficient. Checked where to put things if it wasna??t clear. Would use again.

  • Lisa Mould

    Birmingham

    12/07/2019

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    Excellent all the way through

  • Phil

    Coventry

    11/07/2019

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    The team for Earls packed everything and moved me to my new house, It was a very warm couple of days and too hot to be doing a lot of physical work but they managed and everything went to plan, nothing broken, course and friendly team. Thanks

  • Stanley Hunt

    Birmingham

    28/06/2019

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    Great team looked after all our needs 5star service

  • Andrea Hessay

    Birmingham

    15/06/2019

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    excellent service, nothing too much trouble, pleasant and helpful

  • John Edwards

    Birmingham

    5/06/2019

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    Excellent crew and service. Would recommend them to anyone

  • David Bowns

    Coventry

    28/05/2019

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    Excellent all round, cannot cricitise their service

  • Dean Bridge

    Birmingham

    24/05/2019

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    Exceptional service. Great bunch of guys who we couldn't of asked for anything better. From start to finish they were simply fantastic. Couldn't recommend them enough. If we have any future requirements they will be our first port of call. Thanks again.

  • Kay Dunn

    Coventry

    11/05/2019

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    The guys were absolutely amazing. Very polite and respectful. They didna??t stop and the whole move from one house to another took 4 hrs. Provided boxes etc to use, tape and tissue paper. Highly recommend

  • Allan Birch

    Coventry

    9/05/2019

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    Very efficient and friendly, made our move extremely easy. Thanks guys! Would deffo recommend

  • Constance Thompson

    Coventry

    26/04/2019

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    The boys who came along on the first day to pack, were extremely friendly and helpful, and did a very efficient job packing up the house.
    O the second day, although a little later arriving than they hoped because of traffic, they unpacked the truck, and placed everything exactly where I wanted it, always with a smile.
    We had a couple of damages, but Earls removals compensated us straight away.
    I would not hesitate to recommend Earls removals, and would absolutely use them again in the future.

  • Ann Williams

    Birmingham

    24/04/2019

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    Excellent !!! Would recommend. My move was smooth and easy.

  • Nauman Chaudhry

    Birmingham

    15/04/2019

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    Efficient, prompt, fast service.
    We did have a couple of photo frames and a vase broken but we consider it to be our fault for not labelling the cartons Fragile, in fact we should have taken the few fragile item cartons in our car. Over all it was great service. Thanks.

  • Ben Sagar

    Coventry

    5/04/2019

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    Outstanding in every way. Highly recommended.

  • Andy Oliver

    Birmingham

    3/04/2019

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    Quality lads did a great job

  • Elizabeth Arens

    Dudley

    30/03/2019

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    Fantastic company!
    Friendly, efficient, very hard working and kind.
    So pleased we found them and would and have recommended them

  • Emma Heffernan

    Coventry

    21/03/2019

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    Fantastic service, thank you Earls Removals!

  • Marie Hunt

    Coventry

    15/03/2019

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    Very professional service from start to finish.
    Helped what was a very stressful time much easier.
    Would definitely recommend.
    Thank you.

  • Chris Duffy

    Coventry

    14/03/2019

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    The care they took and the professionalism they showed was quite exceptional. I have no hesitation in using them again or recommending them.

  • Andrew Ellis

    Birmingham

    9/03/2019

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    The moving team were punctual, hard working and got the job done efficiently.
    The whole team were very friendly and made the move stress free and easy.
    Great job, thank you very much.

  • Paul Townsend

    Birmingham

    1/03/2019

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    I had a couple of hitches during the move but Mr Earl was a consumate proffesional and his team took them in their stride, his rates were really great and I would not hesitate in championing his company and staff.
    A great job well done.

  • Afshan Shah

    Birmingham

    15/02/2019

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    Brilliant guys, fantastic job and I felt it was value for money for the level of service they gave. I have already recommended them to friends and family.

  • Corinna Proffitt

    Wolverhampton

    16/01/2019

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    Very friendly and we'll organised did exactly what they said they would do.
    Supplied all boxes and packaging materials. Appropriate vehicles and labour. Planned to be done over 3 days but the removers had to work hard to achieve this however they never complained. Can only say that they worked very efficient. Would recommend the company based on service value for money and organisation.
    Only minor comment was the gararge items were difficult to sort afterwards as they were put down where there was space however in view of the amount of items to be removed this is not a criticism.
    Well done and thankyou.

  • Clare Mellor

    Birmingham

    3/01/2019

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    Great, professional company made the move really easy

  • David Kent

    Birmingham

    29/12/2018

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    Excellent Company. Good communication. Arrived on time
    The the team of three were very obliging helpful and went out of their way to make the move as painless as possible.
    Would Highly Recommend Earls Removals.

  • Sarah Manion

    Birmingham

    16/11/2018

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    Wonderful team- very professional and efficient. They worked so hard and provided an impeccable service! Would highly recommend.

  • Paul O'hagan

    Birmingham

    12/11/2018

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    Brilliant service. Nice friendly people.

  • Lucy

    Wolverhampton

    9/11/2018

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    Earls provides excellent service for the removal, high quality and professional.

  • Debra Dalton

    Coventry

    24/10/2018

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    Friendly and efficient company with a great team on both moving days.

  • Steve Somerfield

    Birmingham

    19/10/2018

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    Couldnt have asked for a better set of lads.
    I would recommend them to anyone

  • Richard Quarterman

    Birmingham

    15/10/2018

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    Excellent! Polite, clean, friendly. Could not have done better.

  • Jacqueline Mahon

    Birmingham

    3/10/2018

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    Would recommend this company highly! Efficient, courteous and value for money

  • Lisa Hopwood

    Birmingham

    2/10/2018

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    Fabulous team on the day of our move, very polite, quick packing and loading. Clean and professional in both properties

  • Charlotte Randall

    Birmingham

    12/09/2018

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    The guys worked really hard on both days. Really please with the service both from the guys on the ground and the office staff. Only thing they could have improved on is giving us a call on the moving in day morning with an estimated time of arrival as we were waiting around for a couple of hours when they were stuck in traffic

  • Brenda Houghton

    Coventry

    29/08/2018

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    I had the full packing and moving service. I was really pleased with my quote it was highly competitive and delivered the service that I was hoping for.
    Great communication and checking to ensure nothing had changed with moving dates. Nothing seemed to much trouble.
    A very efficient and friendly team came the day before covered carpets and packed everything from glasses to sofas leaving me a usable home. Moving day went swiftly beds taken down and put back up. Everything put into the right rooms and the men moved my sofas several times until I was happy with how my room looked.
    Earls are a friendly efficient and reliable service. I would highly recommended them. I will definitely use them again.

  • Ian Starr

    Birmingham

    14/07/2018

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    These guys were amazing! Friendly, professional and very hard working and they do it all with a laugh and joke. Very flexible (they had to wait until we got our new keys) with no extra charge. They provided all our moving boxes and are taking them away again once we have unpacked. Would highly recommend this company! The owners Steve and Emma were also very helpful from getting an initial quote all the way up to the moving day.

  • Lena Graham

    Birmingham

    6/07/2018

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    Amazing service.
    On the day the men were extremely professional and helpful

  • John Self

    Birmingham

    27/02/2018

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    Overall very good and cheaper than going to Pickfords direct. Two of the three loaders were very polite and obliging. They were though a bit slow in arranging the picking up of the cardboard packing boxes afterwards. Would definitely use again.

  • Jacquie Grisedale

    Coventry

    2/02/2018

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    The communication from Steve was regular and good. He checked that we had everything that we required for the day beforehand. The lads of the day provided an excellent service and worked extremely hard. Would have no hesitation in recommending this Company.

    Response:
    Thank you so much Jacquie, we are so glad that we could move you so smoothly into your new home. On behalf of everyone at Earls, best wishes for the future!
  • Simon Atherfold

    Coventry

    28/12/2017

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    Friendly and fantastic

    Response:
    Thank you so much Mr Atherfold, all the best for the future :)
  • David Beadsmore

    Birmingham

    18/12/2017

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    Absolutely superb!! Moved from Tamworth to Chester and nothing was too much trouble for Earls. Packing materials were delivered beforehand, then on the day three very hard working guys arrived to pack the vans. They were fast and efficient, but also took great care of our furniture and belongings. They also protected the carpets to avoid any dirt or damage at the old house and the new one. They checked with me where everything had to go and were polite and really nice guys. Thanks to Earls, our move was a pleasure and got us off to a great start in our new home.

    Response:
    Thank you Mr Beadsmore, we are so please to have done this for you and gotten such a fantastic review of our services. I will pass your kind words onto the team :)
    More Information

    Areas Covered

    Birmingham (B), Coventry (CV), Dudley (DY), Wolverhampton (WV)

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