Fast Interior Removals

Louise Voss from West Molesey on 6/10/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

They were brilliant - friendly, helpful and efficient. Highly recommended, if you don't mind a no-frills service. Packing materials all included. Would use them again.

Maud Jarry from London on 29/06/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Very helpful, quick and efficient move. from start to finish, good customer service. really felt they went the extra mile to assure the move was completed as quickly as possible.

F I R Team. of Fast Interior Removals replied:
Thank you using Fast Interior Removals Ltd. Many thanks.

David Wilton from London on 18/05/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Was really pleased with your service from start to finish. The guys were very pleasant and polite didn't stop from the time they arrived until move was complete (thanks guys). The manager was very pleasant and very professional. Will differently recommended your company.
Dave & Patricia Wilton

Fast Interior Removals Ltd Team of Fast Interior Removals replied:
Thank you for the feedback!

Sarah Mc Laughlin from London on 15/04/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

I was very pleased with the service provided. Would use your company again, and happy to recommend you. Sarah

Fast Interior Removals Ltd Team of Fast Interior Removals replied:
Thank you for the feedback!

Ian Potter from London on 2/04/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

We were very pleased with the service received from Fast Interior Removals. Our Move Manager provided all the support we needed and answered our questions. The team on the day were very efficient, they had cleared the house of furniture and loaded up the van in around 2 hours and a half. The removal men were very helpful. They took apart my table because they couldn't get it in the door and then they reassembled the table for us when they had got it in our house. Sam in their office was attentive and provided all the answers to my questions and was very friendly. David and peter were early to arrive and carried out the loading quickly and safely and were pleasant lads. I am totally satisfied with the service I got from Fast Interior Removals ltd, I will recommend this company.

Fast Interior Removals Ltd Team of Fast Interior Removals replied:
Thank you for the feedback!

Mohamad Farouk from Epsom on 7/10/2017

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Very good and well organised

F I R of Fast Interior Removals replied:
Thank you for the feedback!

Anonymous from London on 15/07/2017

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Very quick and efficient service.

F I R Team of Fast Interior Removals replied:
Thank you for the feedback!

Mike from London on 8/05/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Efficient and professional service. The team leader was extremely helpful and obliging and clearly knew his job inside out.

Fast Interior Removals Ltd Team of Fast Interior Removals replied:
Thank you for the feedback!

Kirsty Girvan from London on 3/09/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Think the amount of stuff to be moved was originally underestimated, Made moving day bit more stressfull

Fast Interior Removal Ltd Team. of Fast Interior Removals replied:
Hi Kirsty, Thank you for your feedback based on the information you provide, we provide right size of truck for your move and we load up the truck by 12:00pm lunch time. Regarding the stressful move day, it was out of our control you don' t have the keys for the new house, so we wait until 5:40pm and when you get the keys we unload the goods. We wait for your keys around 5:40 minutes.

Matthew Woodhams from London on 21/04/2018

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Looked like a professional team on paper. Turned out to be a bit of a shambles. Wouldn’t actually recommend or ever use them again. Despite miscalulatig the van space required and causing a delay in departure there was no courtesy call to say sorry but was everything ok in the end etc.. there are better companies out there for sure.

Fast Interior Removals Ltd. of Fast Interior Removals replied:
We are sure we called him and discussed with him about the extra van request. Based on the information he provided we quoted the size of truck, last minute request change the mind and want to move extra items from property and want to have a second van within one hour, which we did arranged and he did not pay us for second van. We did hard work and he did not pay the second van charges which cost us 120-mile fuel cost driver wages and van cost.

Chris Hann from London on 1/09/2017

Customer Service:
Value for Money:
Moving Day:
Average Rating:

The team themselves were very friendly and efficient.
However when we went back to the property to following the removal, there was damage to a door and there was litter from the removal men left in the house. They also missed a lot of items in the house that we had to pick up ourselves.

I cannot fault the guys who were doing the moving for their enthusiasm and being great people, but perhaps it needed a bit more time to assess whether they had done everything and they did not tell me about the damage, but left it for me to find.

F I R of Fast Interior Removals replied:
Thank you for the feedback!

Anonymous from London on 18/07/2017

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Stressful, very unprofessional at times, complaining even though I have helped packing quite a lot myself.

Fast Interior Removals Ltd of Fast Interior Removals replied:
We moved her over two days with full packing service and moving service, we packed 3-bedrooms house one day and moved her next day. She agreed with us she will pack some of her personal cloths etc.. herself, which she packed and the rest all we packed and moved. We could have packed a few more boxes for her but she decided to pack herself which was her choice to pack some personal items.

Sadie Hewlett from London on 18/06/2017

Customer Service:
Value for Money:
Moving Day:
Average Rating:

Absolutely terrible service!! Arrived nearly 2 hours late then took 5.5 hours to pack up my small one bedroom flat which I had boxed everything up. Kept having cigarette breaks. Tried to charge me a extra £50 because I was moving bank holiday (I moved the Friday before bank holiday). Totally lied to and sent two very incompetent removal guys.
How they have good ratings on Check a Trader is beyond me. Avoid at all costs!!!

Fast Interior Removals Ltd of Fast Interior Removals replied:
We moved her on bank holiday we arrived on time, she booked only partial packing service with us. When we arrived only few boxes packed by herself, because she doesn’t have any boxes to pack the content. Last minute she asked to help with packing service. Our team explained her if you need packing service & more packing boxes this may cost you extra £50.00 but she refused to pay. We moved her on bank holiday with pack the move without any extra charge.

Teresa Hind from Tadworth on 2/06/2017

Customer Service:
Value for Money:
Moving Day:
Average Rating:

A complete nightmare! I payed a bit extra to book for a day so that time would not be an issue. They turned up and immediately I knew there were going to be problems, they refused to take anything that was not in a box, so tried to sell me boxes I did not need. After heated discussion they finally got on with it, got to the house to move in and there was a delay because funds had not yet gone through so we had to wait around for a while, they were moaning saying this was unusual and had another job to go to soon. They said I had not booked for the day. When it came to pay they tried to charge me 100 more than it should be as they did not know I had already payed the 100 deposit. I could go on but avoid them, I have moved 13 times and have never experienced such dreadful customer service or paid so much :(

Fast Interior Removals Ltd of Fast Interior Removals replied:
We moved her from tadworth, to tadworth. She booked with us just removal service, when our team arrived some of the fragile items were not packed in boxes. We explained her to pack these items in boxes but she said i don’t have boxes to pack them, we offer her boxes for packing but she refused to pay for the boxes, even we help her to pack her all fragile items with bubble wrap without any extra charges. We wait for her four hours to get the keys to move into new property, we haven’t charge her anything extra just dispute about deposit which she paid early, when our team confirm from office then all done without any extra charges.