Fast Interior Removals

Extremely unprofessional since the beginning. They charged me more money without reason.Try to ask for a refund but that are ignoring me

Booked for 3hrs man&van and driver left after 2hrs and left bunches of stuffs on the ground floor because the time start to count after he left the office and it took one hour from his office to my place.Before the booking I confirmed with fast interior removals that its gonna be an end-to-end job (which means my old flat door to new flat door) with no extra charges.The driver didnt even help that much - the destination was on second floor. And cause theres no lift and we want to make him feel easier, so my boyfriend helped to move 4/5 of my luggages from ground floor to second floor. The driver mostly helped to move from van to ground floor.After the longgg argument about why my 3hrs booking became 2hrs one. The customer service guy ask the driver to help move the rest of a few stuffs to upstairs. But by that time my boyfriend already moved everything to upstairs cause he saw I was too angry and hes just a lovely person.Anyway Im more than unpleasant about the experience. Still paid 3hrs fee for my 2hr moving. Didnt tip the driver a penny even though I prepared a big tip!And also!!! Be careful when you moving plants with them. Read more

The company itself and the customer services representative is very cooperative. I booked for 2 hours 2 persons.On moving date the driver called me in morning to come early though I booked at 02pm. He insisted me can I came now then 10am or 12pm after I told him I am not available other then the mentioned time then he was fine with it.Second issue I faced the driver said only one person will be available though the other person was sitting in the van. When I asked him who is he. Replied he is my friend. After a long conversation he agreed for second person. Though when he showed me the text message everything was mentioned crystal clear. Time which I requested 2pm and 02 person. Seems like the removal company not aware of their driver behaviour.Lastly he asked for payment before unloading the stuff.Not satisfied with driver behaviour. Read more

Horrible experience. Movers showed up with one man less than I paid for and two hours late. They tried to charge me for extra charges I was not told about and asked for cash only. When I called the company instead of just apologizing the coordinator was extremely rude and yelled. I would have gladly understood the late issue and even miscommunication about the number of men if he had just said sorry and explained but instead he was incredibly patronizing and disrespectful. Worst customer experience Ive had in the UK. Read more

They sent a surveyor to the house and gave us a quote for three men and one van. I queried whether this would be enough and they assured me it would be. But on the moving day it quickly became apparent that one van wouldn't be enough, and so they had to send a second van and driver and charged me an additional 1450 on top of the original quote. This made them more expensive than other quotes we'd had. Which was a real shame as the guys that did the removals were fantastic - it wasn't the easiest move at either end, access-wise, and they didn't complain at all, just got on with it and were really nice and polite and friendly. But sadly I wouldn't recommend Fast Interior because you can't trust their quotes. Read more

They were 2 hours late on moving day (booked for 1pm and arrived at 3pm). Someone on the phone said the van had had a flat tyre but the movers didn't mention this when they arrived. The moving van was also too small for all of my furniture and belongings. The customer service rep on the phone had not asked me about moving boxes so I assumed they would have included this as a standard but they only had all my furniture on the inventory. Surely everyone at least has some boxes and they would confirm this when organising the bookings. The movers were very good once they arrived but I had to go back in a Zipvan the day after to pick up the rest of my belongings. Read more

Excellent and efficient, highly recommended

They called as soon as quote was requested on compare my move.

everything went well and the two operators did a great job on the day of the move

they fully meet my expectations by delivering everything accordingly to our agreement. On time and with no damage.
More importantly, they didna??t charge me any unexpected extras.
The best value for money
I would definitely recommend them. Read more

Very helpful and co-operative. Thoroughly recommended.

Super quick, friendly and efficient. I was very pleased.

Friendly, and without a doubt fast, but not everything was handled as carefully as I'd have liked. A few large items of furniture picked up scratches, and umbrella was broken and a mattress bent (how?). And our bed was put in a dirty bush outside our flat whilst waiting to be loaded onto the vans :\ Read more

Fast interior Removals team arrived promptly, worked efficiently, were courteous and helpful. Really great, reliable services. Easy to book and kept informed of all stages of delivery to new house. Great service Items picked up as scheduled and delivered. They pack and load and deliver next day which was great, time saving for travel and received the delivery next day morning. We will be happy to say good company they make move easy and stress free. We will recommend this company if you are looking for reasonable price and great service. Read more

They were brilliant - friendly, helpful and efficient. Highly recommended, if you don't mind a no-frills service. Packing materials all included. Would use them again.

Think the amount of stuff to be moved was originally underestimated, Made moving day bit more stressfull

Very helpful, quick and efficient move. from start to finish, good customer service. really felt they went the extra mile to assure the move was completed as quickly as possible.

Was really pleased with your service from start to finish. The guys were very pleasant and polite didn't stop from the time they arrived until move was complete (thanks guys). The manager was very pleasant and very professional. Will differently recommended your company.
Dave & Patricia Wilton Read more

Efficient and professional service. The team leader was extremely helpful and obliging and clearly knew his job inside out.

Looked like a professional team on paper. Turned out to be a bit of a shambles. Wouldna??t actually recommend or ever use them again. Despite miscalulatig the van space required and causing a delay in departure there was no courtesy call to say sorry but was everything ok in the end etc.. there are better companies out there for sure. Read more

I was very pleased with the service provided. Would use your company again, and happy to recommend you. Sarah

We were very pleased with the service received from Fast Interior Removals. Our Move Manager provided all the support we needed and answered our questions. The team on the day were very efficient, they had cleared the house of furniture and loaded up the van in around 2 hours and a half. The removal men were very helpful. They took apart my table because they couldn't get it in the door and then they reassembled the table for us when they had got it in our house. Sam in their office was attentive and provided all the answers to my questions and was very friendly. David and peter were early to arrive and carried out the loading quickly and safely and were pleasant lads. I am totally satisfied with the service I got from Fast Interior Removals ltd, I will recommend this company. Read more

Very good and well organised

The team themselves were very friendly and efficient.
However when we went back to the property to following the removal, there was damage to a door and there was litter from the removal men left in the house. They also missed a lot of items in the house that we had to pick up ourselves.

I cannot fault the guys who were doing the moving for their enthusiasm and being great people, but perhaps it needed a bit more time to assess whether they had done everything and they did not tell me about the damage, but left it for me to find. Read more

Stressful, very unprofessional at times, complaining even though I have helped packing quite a lot myself.

Very quick and efficient service.

Absolutely terrible service!! Arrived nearly 2 hours late then took 5.5 hours to pack up my small one bedroom flat which I had boxed everything up. Kept having cigarette breaks. Tried to charge me a extra A?50 because I was moving bank holiday (I moved the Friday before bank holiday). Totally lied to and sent two very incompetent removal guys.
How they have good ratings on Check a Trader is beyond me. Avoid at all costs!!! Read more

A complete nightmare! I payed a bit extra to book for a day so that time would not be an issue. They turned up and immediately I knew there were going to be problems, they refused to take anything that was not in a box, so tried to sell me boxes I did not need. After heated discussion they finally got on with it, got to the house to move in and there was a delay because funds had not yet gone through so we had to wait around for a while, they were moaning saying this was unusual and had another job to go to soon. They said I had not booked for the day. When it came to pay they tried to charge me 100 more than it should be as they did not know I had already payed the 100 deposit. I could go on but avoid them, I have moved 13 times and have never experienced such dreadful customer service or paid so much :( Read more