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Freight Trans Removals

Freight Trans Removals

Southampton
Superb
based on 2 reviews
member since July 2019
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Reviews & Ratings
Customer Reviews
  • Bruce Spelman

    Southampton

    2/07/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    They were very obliging and worked hard all day to move some items for disposal and everything else to the new address.. The price was very reasonable.

  • Laura

    Alresford

    16/09/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    not all the items got removed, including my daughter's playhouse and stuff from the shed(all have been included in the quote and for some reason did not fit). otherwise, pleasant chaps.

    Response:
    Dear Customer, Thank you for your good feedback. It is very much appreciated. Here at Freight Trans Removals our main aim is to deliver quality service of best value to our customers. Our records showed that in this case we provided two quotes, where one quote guaranteed that all items are moved using two vehicles while the second quote involves using one vehicle which might not take everything. The second option was given because customer advised during the survey that they could use their private van if it would make a difference as the move itself was not a completion type. I note that the second option was then chosen by the customer. The outcome could have been avoided if the first quote was used. Our team noted that it was a lovely move and the customers were really nice people indeed.

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