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With over 60 years worth of experience, Global Moving Services is an efficient and reliable international removal service operating across the UK. Our staff are friendly, patient and highly-trained with extensive knowledge of the industry. We are a part of the AGM Group, which is a recognised, leading member of the UK removals and international moving industry, meaning that your removal will be completed to the highest of standards.
Our aim is to provide a quality service to any and all customers and to give you the most personal and dedicated move possible. We want to help make your journey as easy and smooth as we can to avoid any added stress. We can provide you with a Move Manager to help you throughout the process, aiding with the planning and documentation involved.
With Goods in Transit Insurance and Public Liability Insurance, you can rest assured that your personal belongings are safely and securely transported.
Your moving journey has yet to begin!
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Compare House ClearanceGloucester
27/11/2020
Review:Good follow up to get a quote, and organize the move. However the reality was different!
Crews arrived late in the day for the removal, spent an awful lot of time dismantling the furniture and packing the kitchen items, making it a stressful day as I was supposed to leave the flat on the same day. On delivery, a lot of furniture was damaged, including a small table completely broken.
Look to me that because I didn't want to take their additional insurance, they subcontracted the move to people who were not really used to it...
Everyone I have been in contact with was very polite and helpful. However I would have preferred to pay directly these 2 guys as I'm very disappointed by the level of service that GMS promised and didn't deliver...Derby
21/05/2020
Review:They deserve No stars. Absolutely taken the advantage of 1st time overseas mover! They should be paying me not the other way round. A?3.5K and irreplaceable damages I would estimate at A?5K at least for the stress caused and loss of precious items.
Milton Keynes
16/03/2020
Review:Appalling service! The collection crew complained constantly about moving furniture, white metal goods, the range cooker they refused to move until head office contacted them. Then they claimed they had no room on the lorry for any more items. 50 m3 contracted to be moved only 36 m3 delivered. The crew harassed a 65 year old women to avoid doing the work they were contracted to do. They had extreme difficulty lifting a 20 kg LCD TV off its stand, suggested pouring warm water over it to free it! 14 m3 left behind and no comment from GSM as to what they are prepared to do to resolve the situation. On arrival some items were damaged, mainly DVD player, Freesat Box, Bose wave stereo/cd player, not wrapped, just dumped in a box. Few boxes were correctly labeled.
Two different crew members to deliver, could not find fasteners etc. for reassembly of beds and wardrobe. several hours wasted looking for said items. Nothing unpacked! Total disaster from our point of view. Cannot recommend after this experience and a lack of communication on GSM(Global Moving Services).Response:
Dear Mel,We're very sorry your experience was as described, this is well below the standard that we normally expect. Please can you get in touch with us immeditely as we would like to investigate this further.Please contact customerservices@gmsmove.com and let us know the reference number or full name so that we can further this.Llandudno
20/09/2019
Review:1. Very poor communication, I had to keep chasing for information.
2. The pickup was several hours late, not a good start when we were driving to Spain with 2 dogs and a cat and the ferry crossing had been booked.
3. When the items arrived it was via a subcontractor, door handles knocked of cupboards, glass case broken and all the boxes were battered as if no care had been taken.
4. As I was unpaking it was obvious that a lot of items were missing which includes my father's war medals that had been mounted as a picture.
6. I contacted a friend in the UK to photograph the garage and lots of items were lying there, it seems that the removal staff decides what should be taken and what should not. This went as far as bringing my golf shoes and trolley battery but they decided I would not need the clubs or the trolley.
7. Even with the pictures, there seems to be a couple of boxes missing from the shipment but I have been given the brush off by my alleged move manager.Response:
Dear John,We've noted your correspondence with our customer services department relating to your prior complaint but we are currently still awaiting your response from our last communication. Unfortunately at this point, there is little that can be done.It is made quite clear from the offset that one shouldn't have other arrangements on the day of the move, this is a fundamental to a any removal service and this is stated to all of our customers. Our subcontractor stated that they collected all items and as you were not present, we could not obtain your verification that the collection was satisfactory and could only go on our teams confirmation.We do note your other issues; regarding the vehicle turning up late on the collection day. Unfortunately this can happen on a part load service and at most we will only guarantee the commencement date due to this, which leads into the necessity to be available all day.We also note the damages you had and would like to comment that you have an open insurance claim to rectify this.We're sorry you had a negative experience with GMS, but apart from the damages that will be rectified as best as possible, we do not believe there was anything else that was as a result of GMS underperforming on the contract.We're still more than happy to discuss this further, so please do respond to our communications as there may still be room for further resolution.Cambridge
29/07/2019
Review:Great service all round: friendly and trustworthy, speedy and efficient but careful. It seemed like a lot to pay out from the quote, but was competitive with other companies I looked at, and considering everything the service involved I think it was well worth the cost. I was particularly thankful to Andrew the move manager, and to Michael, Celio and John for being such fantastic work on the ground.
Response:
Thank you Mary and apologies for the delayed reponse to your review, we weren't aware of this platform until this morning. If you even need anything again, just let us know; Best Wishes!Bristol
7/07/2019
Review:Kept me up to date at all times and arrived on time, nice bunch of blokes, very polite. Nothing broken.
Response:
Thank you Carole, best wishes for the future.Milton Keynes
18/06/2019
Review:We were told we would have a dedicated van and charged extra for it, instead they turned up with a 40' artic with a shared load, after we told them that access with such would be extremely difficult. They took 5 hours to pack our belongings already packed and furniture onto a lorry (they put the items into crates),
When they arrived in Spain the items were not in crates. The time they were going to arrive kept changing, we were originally told 12 noon, it ended up gone 5pm. One piece of furniture was damaged and the delivery driver said we should have tied that in and that's why it fell. NOT Happy, now in the process of trying to claim for the damage.Response:
Dear Catherine,Apologies, we were unaware of this review platform until now. If you have not done so already please can you get in touch on customerservices@gmsmove.com so that we can investigate the issue in more detail?More InformationInternational Removals
At Global Moving Services, we offer personalised removal services to suit your every need. Whether you’re a business or a family moving from the UK internationally, we are here to help and provide you with the best service possible. We are a team of highly-trained professionals who are here to take over the heavy-lifting and reduce the stress as much as we can. If you have any pets or animals that need transportation, from house cats to horses, we have experience with helping all of them reach their destination with you.
We also offer an airfreight service for smaller or more urgent moves. We work with some of the most highly-rated international airfreight forwarding companies to ensure a professional and organised journey.
To ensure every removal is safe and successful, our overseas shipping department supervises the shipments of belongings each month. They keep in contact with the shipping companies and destination agents we work with regularly to ensure everything is completed to the highest of standards.
Packing
All our packers are highly trained and experienced with an aim to secure your belongings and ensure that they are transported safely and efficiently. Let us do the packing so that you don’t have to! Our staff only use the most professional packing materials to protect your belongings. They will take the strain away from moving to allow you an easy departure.
We can provide you with either a removal crew or the necessary packing materials needed to secure your items. For more fragile or larger items, we can build individual crates to ensure security when moving. Our staff are also trained to dismantle and refit any furniture or appliances needed during the move, allowing you to quickly settle into your new home. Whatever you require, we can provide!
Storage
Here at Global Moving Services, we offer customers the option of using our storage services where we can provide you with our own temperature controlled, secure storage depots. They are all insurance improved and there are many available across the globe. Rest assured that all your personal belongings are safe and secure with us!
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