Great Removals

Great Removals Ltd

Manchester
Superb
based on 18 reviews
member since February 2019
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Reviews & Ratings
Customer Reviews
  • Simon

    Manchester

    9/11/2021

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    Excellent service with polite and responsive team members.

    Response:
    Thank you for taking the time to leave us a review and continuing to use our services.Means a lot to us.
  • Elias

    Manchester

    5/11/2021

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    Adam was excellent in every aspect. Always very prompt to reply and extremely accommodating including a last minute change of the moving date. Very efficient and incredibly hard working. Brilliant service overall and I would highly recommend.

    Response:
    Thank you for taking the time to leave us a review and continuing to use our services.Means a lot to us.
  • Edgar

    Manchester

    30/10/2021

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    All went smoothly, really professional. Even we had more things than initially expected, they moved all without problems in record time. Thanks for your service I cannot recommend they enough!

    Response:
    Thank you for taking the time to leave us a review and continuing to use our services.Means a lot to us.
  • Lynne

    Manchester

    1/10/2021

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    Excellent service. Would recommend and use again

    Response:
    Thank you for taking the time to leave us a review and continuing to use our services.Means a lot to us.
  • Lynne

    Manchester

    1/10/2021

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    Excellent service. Would recommend and use again

    Response:
    Thank you for taking the time to leave us a review and continuing to use our services.Means a lot to us.
  • Marian

    Bolton

    28/07/2021

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    These guys are fast, efficient, friendly and very accommodating. Would definitely recommend!

    Response:
    Thank you very much, it was our pleasure.
  • Rhiannon Owen

    Stockport

    14/06/2021

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    Really friendly company who went over and above with their assistance on our moving day. Kept us in the loop on their progress throughout the day, and took great care in ensuring our belongings were transported and unloaded into the respective rooms in our new home. Would definitely recommend to others :)

    Response:
    Thank you very much for your kind words, enjoy your new home.
  • Mark Keenan

    Manchester

    3/06/2021

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    Incredible service and understanding on a very difficult move. Known obstacles such as the restricted access to my original house, as well as the dismantling and reassembly of furniture was handled perfectly, however it was the unknown problem that arose during the day where the team really stood out. Due to issues with access to my new house, the team had to wait around for 4 hours after their allotted time while we waited on the seller. They were so helpful and made sure the job was done right which made a stressful day far easier than it would have been. Excellent above and beyond service

    Response:
    Thank you for your kind words Mark, enjoy your new home.
  • Chris

    Stockport

    17/05/2021

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    Brilliant service from Adam and his team. They worked tirelessly and efficiently and were extremely careful with a lot of items (several which had a lot of sentimental value!).
    When one bed wouldn't fit in a room Adam offered several different solutions to avoid being stuck with it which were really helpful.
    All 4 guys were very friendly, easy to talk to and I can't recommend them highly enough.
    If I, or any friends/family, move again in the future I know who I will get to do the job!

    Response:
    Thank you for your kind words Chris we are at your service.
  • Robin Seymour

    Manchester

    12/05/2021

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    Gentleman, highly recommend. Everything moved with care and attention. Fast and efficient. Will use again. A++

    Response:
    Much appreciated Robin, we are at your service.
  • Angela Shields

    Stockport

    8/05/2021

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    Adam is a true professional and his team were great. He was very keen to ensure we were completely happy with price, service and exactly how things were done on the day which was excellent. He was also genuinely concerned to make it as stress free as possible. The team were friendly and the small touches such as taking a video of us arriving at the house were completely unexpected and above and beyond. We were genuinely happy with how our move went and can recommend this team for their friendly service and great problem solving. Thanks a lot guys, Nick & Angela

    Response:
    You are most welcome Angela, we wish you all the best in your new home. Regards
  • Adam Owens

    Manchester

    10/04/2021

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    We used The Great Removal Company for our move. The two gentlemen that came were amazing, super friendly and professional. They were really helpful and efficient. I certainly will be using this company again for any future home moves. Thank you Adam. Much appreciated your work.

    Response:
    Thank you for your kind words it really is appreciated, regards.
  • Tom Neilson

    Manchester

    7/04/2021

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    Great service from Adam and his team. We opted for the full packing service just to make life easier (we have a 3 week old baby) - the best money Ia??ve ever spent.
    The team were really flexible as we were messed around by our solicitor and completion was delayed by a day. Adam took so much of the stress out and just got it sorted. The team were great, professional and efficient. I would definitely recommend.

    Response:
    Your comments are appreciated Tom and hope you and your family are settling in well into your new home. Regards
  • Aiden Varga

    Manchester

    6/04/2021

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    Adam and his team were really helpful with our move, we didn't have many things to move and only moved around the corner, however all the items arrived in perfect condition and you could clearly see they were treated with due care an attention.

    Adam was happy to move items into specific rooms for us and even offered to do so (even when we said he didn't need too). He was friendly and made the whole experience seemless.

    I will be using them again for my next move and would recommend using them to anyone

    Response:
    Thank you very much for your review, it was our pleasure Aiden.We look forward to helping you with your next move and will not disappoint you with your refferals.Regards
  • Dean

    Stockport

    3/09/2021

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    I rang them a couple of times to verify a few things (such as time of arrival on moving day and to change the day of the move which was already discussed could happen)On moving day they arrived, well organised, worked none stop and very hard till the vans were full, They were all very nice, polite and accommodating (having a few extra boxes for me to use and re-boxed a couple of other boxes themselves.) Kindly packed up a few of my items that were still left out unboxed and put them in the van.They dismantled everything and reassembled everything at my new home, using sheets on the new carpets, very careful not to mark walls and everything was put back together great. There were no broken items and nothing missing i would recommend Great Removals to everyone.The only problem I encountered was we agreed and paid for 2 Vans to remove everything but when the 2 vans were full I had to pay a further 300 for 1 extra van to bring about 20 items across to my new home. I had already taken 90% of my plants, 3 car loads of items and made about 6 tip runs. So to pay an extra 300 stung a little but paid anyway since i believed our agreed price was relatively cheap for what they offered.

    Response:
    Thank you for taking the time to leave us a review and continuing to use our services.Means a lot to us.
  • Daniel Loughran

    Stockport

    27/04/2019

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    In the weeks before the move, Sunny came to see the property and assured us that everything would fit inside the van they had planned.

    However on the day Abi, our chief packer, quickly looked at everything and said that actually all our stuff would not fit into the van as planned and originally claimed.

    Therefore they had to come back in 2 days to collect the remaining things, at the extra expense to ourselves of A?600, to which we were not very pleased.

    Nonetheless Abi was great, he was efficient, knew his job well and was very helpful. He understood our position, was very professional and tried his best to help with the unfortunate situation. His two helpers were not quite as experienced as Abi, so needed Abi's supervision.

    In summary, all our items arrived intact at the destination and were carefully packed. However it took an extra two days longer than we had planned due to them bringing a too small van and it cost us a lot of extra money. If using these movers I would recommend you check carefully with them about the van size required during the initial survey.

  • Apostolos Papadopoulos

    Manchester

    10/06/2021

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    Stay away from these guys. Several items were missing like high value perfumes...

  • Catherine Butcher

    Stockport

    22/03/2019

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    Zero rating. Disaster from the start. Mis-quoted the price, broke my tv and denied it. Currently they trying to get out of dealing with this. Do not use them

    Response:
    This job was taken with Great removals ltd. We did our best. About the misquote, we sent a surveyor for survey. She showed all the items need to be moved and he took all the items picture, but most item was told to our surveyor that these items are not going which our surveyor did not take the picture. On the day of job our crew tried their best to fit the items in the van but the items that she mentioned before is not going, and after she change her mind to take the item, which was not possible to fit in the same van but the crew did try their best and they fit half the items which supposed not to be going. Then she asked for another van for which she was charged only fuel and worker cost.About the TV, as I explained before that our surveyor took the picture of the item that needed to be moved. The next day she call that she was not happy with service for which we offer a compensation and after payment she claimed that her TV is broken. We confirmed from the crew on the day and they said that the TV was perfect and handed over to her, but she said they are lying. Then we asked her to send us a picture, when she sent the picture and we checked the TV in our record the TV was different from the TV which needed to be moved. When we told her, that in our record the TV need to be moved is different, then she said pay for the TV or i am going to court. Please note all the packing was done by client.
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