Great Removals

Great Removals Ltd

Manchester
Great
based on 5 reviews
member since February 2019
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Reviews & Ratings
Customer Reviews
  • Adam Owens

    Manchester

    10/04/2021

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    We used The Great Removal Company for our move. The two gentlemen that came were amazing, super friendly and professional. They were really helpful and efficient. I certainly will be using this company again for any future home moves. Thank you Adam. Much appreciated your work.

    Response:
    Thank you for your kind words it really is appreciated, regards.
  • Tom Neilson

    Manchester

    7/04/2021

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    Great service from Adam and his team. We opted for the full packing service just to make life easier (we have a 3 week old baby) - the best money I’ve ever spent.
    The team were really flexible as we were messed around by our solicitor and completion was delayed by a day. Adam took so much of the stress out and just got it sorted. The team were great, professional and efficient. I would definitely recommend.

    Response:
    Your comments are appreciated Tom and hope you and your family are settling in well into your new home. Regards
  • Aiden Varga

    Manchester

    6/04/2021

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    Adam and his team were really helpful with our move, we didn't have many things to move and only moved around the corner, however all the items arrived in perfect condition and you could clearly see they were treated with due care an attention.
    Adam was happy to move items into specific rooms for us and even offered to do so (even when we said he didn't need too). He was friendly and made the whole experience seemless.
    I will be using them again for my next move and would recommend using them to anyone

    Response:
    Thank you very much for your review, it was our pleasure Aiden. We look forward to helping you with your next move and will not disappoint you with your refferals. Regards
  • Daniel Loughran

    Hyde

    27/04/2019

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    In the weeks before the move, Sunny came to see the property and assured us that everything would fit inside the van they had planned.
    However on the day Abi, our chief packer, quickly looked at everything and said that actually all our stuff would not fit into the van as planned and originally claimed.
    Therefore they had to come back in 2 days to collect the remaining things, at the extra expense to ourselves of £600, to which we were not very pleased.
    Nonetheless Abi was great, he was efficient, knew his job well and was very helpful. He understood our position, was very professional and tried his best to help with the unfortunate situation. His two helpers were not quite as experienced as Abi, so needed Abi's supervision.
    In summary, all our items arrived intact at the destination and were carefully packed. However it took an extra two days longer than we had planned due to them bringing a too small van and it cost us a lot of extra money. If using these movers I would recommend you check carefully with them about the van size required during the initial survey.

  • Catherine Butcher

    Hyde

    22/03/2019

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    Zero rating. Disaster from the start. Mis-quoted the price, broke my tv and denied it. Currently they trying to get out of dealing with this. Do not use them

    Response:
    This job was taken with Great removals ltd. We did our best. About the misquote, we sent a surveyor for survey. She showed all the items need to be moved and he took all the items picture, but most item was told to our surveyor that these items are not going which our surveyor did not take the picture. On the day of job our crew tried their best to fit the items in the van but the items that she mentioned before is not going, and after she change her mind to take the item, which was not possible to fit in the same van but the crew did try their best and they fit half the items which supposed not to be going. Then she asked for another van for which she was charged only fuel and worker cost. About the TV, as I explained before that our surveyor took the picture of the item that needed to be moved. The next day she call that she was not happy with service for which we offer a compensation and after payment she claimed that her TV is broken. We confirmed from the crew on the day and they said that the TV was perfect and handed over to her, but she said they are lying. Then we asked her to send us a picture, when she sent the picture and we checked the TV in our record the TV was different from the TV which needed to be moved. When we told her, that in our record the TV need to be moved is different, then she said pay for the TV or i am going to court. Please note all the packing was done by client.

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