In the weeks before the move, Sunny came to see the property and assured us that everything would fit inside the van they had planned.
However on the day Abi, our chief packer, quickly looked at everything and said that actually all our stuff would not fit into the van as planned and originally claimed.
Therefore they had to come back in 2 days to collect the remaining things, at the extra expense to ourselves of £600, to which we were not very pleased.
Nonetheless Abi was great, he was efficient, knew his job well and was very helpful. He understood our position, was very professional and tried his best to help with the unfortunate situation. His two helpers were not quite as experienced as Abi, so needed Abi's supervision.
In summary, all our items arrived intact at the destination and were carefully packed. However it took an extra two days longer than we had planned due to them bringing a too small van and it cost us a lot of extra money. If using these movers I would recommend you check carefully with them about the van size required during the initial survey.
Zero rating. Disaster from the start. Mis-quoted the price, broke my tv and denied it. Currently they trying to get out of dealing with this. Do not use them
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