Henry Speights Removals

Henry Speights Removals

Superb
based on 12 reviews
member since August 2022
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Reviews & Ratings
Customer Reviews
  • Patricia

    Sheffield

    18/11/2023

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    The company was really great from start to finish. We had to change our moving day and they were very accommodating. The guys that did the actual move were hard working and made sure everything was handled with care. They had to break down some furniture and reassemble and they did it with such care and respect. I highly recommend Henry Speights and will definitely use them if I move again!

  • Alex Moncrieff

    Sheffield

    10/11/2023

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    Brilliant company. From the initial appointment to the end of the moving day, was all professional and took away all the stress. I would highly recommend

  • Lucy Barber

    Sheffield

    25/09/2023

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    Absolutely fantastic. From the moment Dave came out to give me a quote, to the actual moving day, everything was amazing and I am very glad I chose Henry Speights. Dave was lovely and very informative and helpful.Trigger, Ben and Tom on moving day were absolutely brilliant and nothing was any trouble for them. Even our massive french armoires and getting a big sofa bed into a bedroom upstairs. They just took the door off and squeezed it in no bother. We were done at our old house in 3 hours, and everything in our new house in 3 hours and they even put our french beds together, fixed the doors etc on the armoires and put our dining table back together in no time at all. You could tell they enjoyed their jobs and they made our moving day enjoyable as we had a laugh with them all day, they were fun guys to spend the day with!10/10 absolutely brilliant. I don't plan on moving anywhere for a long time now but I would definitely use them again if I did. And I will be recommending them to anyone I know who is looking for a removal company. I already did when speaking to some people who are moving onto our street.Brilliant thank you!

  • Fiona Duffy

    Sheffield

    18/09/2023

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    The team were brilliant. Arrived dead on time and worked so hard to get the house packed and loaded quickly and efficiently. On moving in day they were so helpful and the whole thing made my long distance move so much less stressful

  • Danielle Meeds

    Sheffield

    25/08/2023

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    The company joined with O Connors on the day and the service was amazing. Nothing was an issue. They were helpful, polite and got the job done quickly. Best money I have spent on my move, thank you.

  • Sophie

    Sheffield

    15/08/2023

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    The initial sales pitch was very good and we were assured nothing was too much trouble. This however was a very different experience to moving day. We had a large move and from the look on the faces of the three men who turned up on the day, it was bigger than they anticipated. They fell behind very quickly; which wasnt helped by one spending lengthy amounts of time on their phone. It also meant we were nearly three hours over our contracted time to leave our house. By the time it came to unpacking at the new house, chaos ensued! More and more people turned up seemingly from nowhere; and from different removal companies!? The sense of rushing was very apparent and the most upsetting part of this was that our belongings were literally dumped in the first available space; despite ALL boxes having clear instructions written on them as to where they were to be placed. At the end of what was a very hot day, we had to search for boxes that contained essentials for our two young children. The search uncovered fresh food, including now wilting bananas, having been stuffed away in our attic; this just summed up our day. Sorry to say we absolutely would not recommend Im afraid.

    Response:
    Hi Sophie, sorry to read this review that you don't feel you received a level of service we would normally expect. With only a first name I can't find your move to be able to review it and see what happened. If you would like to get in touch or pass on more details we can look into this for you. Thank you
  • Karen Rutherford

    Sheffield

    29/07/2023

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    They lads are lovely, very polite and curtious, nothing was a problem for them , they arrived on time and was very careful with my belongings, I was made to feel at ease from start to finish with this firm and iv already recommend them to a friend.

    Response:
    Hi Karen, thank you for the feedback and thank you for passing us on. This is the standard of service we expect from our crews so its good to hear you received what we aim for. Hopefully we repeat the service for your recommended friends and if you need us again just let us know
  • Elaine Weatherley

    Sheffield

    26/07/2023

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    Excellent. Friendly. Considerate. Efficient

    Response:
    Hi Elaine. Thank you for the review and feedback. Glad we could be of assistance with your move and storage, and when you need us again just give us a shout.
  • Mark Coppel

    Sheffield

    21/07/2023

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    They were amazing, I cant fault them in any way. They worked so hard and were friendly and courteous.

    Response:
    Hi Mark, Thank you for the review. We always expect hard work to make sure we have you out of your old home and into your new as efficiently as possible, the crew being friendly and courteous is great news as this is something we strive for not only with the crews but throughout the company. We hope you are now settled in and enjoying your new home. Thanks
  • Matthew Smith

    Sheffield

    7/07/2023

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    Really helpful and non fuss service

    Response:
    Thank you for the review and feedback, we hope you are now settling into your new home
  • Holly

    Sheffield

    5/07/2023

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    Fantastic service from start to finish. Receptive and helpful office team and reassuring when plans change and dates get moved etc. On the day the two lads were brilliant! Helpful, friendly and professional team, we would definitely recommend Henry Speights Removals!

    Response:
    Dear Holly Thank you for taking the time to complete a review (I have also emailed a link to google reviews too :-)). The "journey" from selling and buying, to actually moving in to a new home seems to get more and more stressful. We are used to changes in our operations diary, with date changes, provisional dates etc. I am just glad that after all the anxieties of moving you seem happy and settled in your new home. I shall pass on your comments to our crew. We always tell them what an important job and service they are providing and also that being a good removals operative is important but so is simply being nice, kind and having empathy. So, good luck in your new home! All the best - from all at Henry Speight Removals and Storage
  • Jill Hepple

    Sheffield

    29/06/2023

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    Totally professional, efficient, reassuring, knowledgable, calm and careful. Punctual, caring and very friendly.Already recommended to friends who have booked them.

    Response:
    Dear Jill Thank you for taking the time to write and submit a review. It really is appreciated, especially following all the chaos involved in the moving process. I hope you are enjoying life in your new home. I will pass on your kind comments to the crew. They realise that it's about moving people first, then the furniture! Take care and again thank you for remembering us :-)
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    Sheffield (S)

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