Home Moovers LTD

Home Moovers

Superb
based on 22 reviews
member since March 2022
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Reviews & Ratings
Customer Reviews
  • Karen

    Nottingham

    17/05/2023

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    Absolutely exceeded our expectations in terms of service, price and all that they did to help us move smoothly and well. Would highly recommend them as a company. The detailed way they helped us plan the move, the support with changing the moving day was amazing and the team that moved us were absolutely brilliant! Nothing too much trouble, lots of communication all the way and everything went so smoothly even though our move was long distance too... highly recommend Home Moovers!

  • Kate Moore

    Derby

    11/05/2023

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    Fantastic company The guys couldnt do enough for us on the day very polite considerate and very organised. Would recommend to anyone

  • Carol Kaczor

    Derby

    4/04/2023

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    The company as a whole were great the guys who came out to see us were great We were told that items would be protected with covers and that mats would be put down and that delicate items would be wrapped We asked for a dismantle of our wardrobes but unfortunately none of the panels were marked as to identify where they go on assemble and none of the white gloss panels were wrapped to protect them On the day the guys were great and did the job in quick time but sadly very little was wrapped and items got damaged Our Tv ended up with 2 large scratched to the frame Our very large fridge freezer ended up with scratches to the front that were in addition to some damage that had already happened to it (my hubs did it) Although I covered our mattresses with plastic bags that I had bought the rest of our beds and headboard were not protected Our pale grey sofa had a very large dirty patch on it where it had been handled In our new house wed cleaned the carpets prior to the move but sadly only a couple of blankets were put down which were very soon kicked aside - there were no long protest give mats used - I dont call flimsy blankets protective mats -

  • David Vallis

    Leicester

    5/01/2023

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    Through Comparemymove.They were flexible, on time, provided a second van for storage. Slight negative is that they didn't use local storage so charged for fuel and manpower to their site,

  • Neil Richardson

    Nottingham

    16/12/2022

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    Fantastic people, professionally handled from start to finish. We had a lot of boxes to move and it was done efficiently and without any complaining!

  • John Conroy

    Leicester

    14/12/2022

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    Amazing Company, very friendly and extremely professional. The management was exceptionally helpful and the actual removal guys were incredible. Total reassurance from start to finish. I couldnt be more happy with the assistance they gave me and the family.

  • Jaye

    Derby

    30/11/2022

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    Excellent, would highly recommend

  • Sue Hand

    Nottingham

    18/11/2022

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    The two fella's that moved us (Greg and Harry) I cannot praise enough. They worked like trojans but never lost sight of the impact a move date has on those moving to another house. Both of them took the time to make sure my husband and I were okay and we didn't feel at all under pressure .Kind and considerate but at the same time professional. Thank you guys you were amazing.Also like to thank the others within the company that dealt with our move.

  • Jane Watchorn

    Nottingham

    15/11/2022

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    The two lads where great couldn't help enough , but by the end of the day it was just to much for them . We didn't realize till they had gone .a number of things had been damaged walls marked in the new house which had just been decorated and kitchen flooring had been damaged which also was new

  • Emily Hall

    Derby

    7/11/2022

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    Excellent service from the whole team. They were really helpful, friendly and efficient. Very good value for money and would recommend highly

  • Rhonda

    Lincoln

    24/10/2022

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    The two gentlemen Metin and Ezra were absolutely amazing, nothing was too much bother for them, they couldn't do enough for us, very polite, professional and very hard working guys, much respect to you guys.I wish I could say the same for Greg, in the office, he was extremely rude to me on the phone when I asked why he hadn't sent a much larger van.I have never ever had anyone speak to me in such a manner, as Greg did, luckily Metin told him he was out of order, causing so much stress, anxiety and upset to me, especially when the move in day should be one of excitement and happiness!Thanks to Metin and Ezra , who saved the day and put me at ease.Unfortunately, if I ever move again, it won't be with this company, therefore the five star's go to Metin and Ezra, thank you

  • Vivienne Wood

    Nottingham

    22/10/2022

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    I had high hopes when we booked our removal with this company. When the estimator came we told him we wanted a total removal of our house plus the packing service from Nottinghamshire to Northumberland. We were told this would take place over 3 daysWe received a quote which we thought was very reasonable for 2 men and 1 vehicle. Things started to go wrong the day before, the operations manager never turned up and when I got him on the phone we were told the move would take place over 2 days. Two small vans arrived and 2 men they were packing all the first day and we left at teatime to travel to Northumberland. It took them all the next day to pack and they phoned to say they had left some things behind but as we were travelling back in our motorhome to fetch our two cats we said that was ok . They arrived late that night and we helped them unload. We went back and found we needed to make 2 trips at a cost to ourselves of 130 diesel. The company have just kept quoting they fulfilled their quote of 2 men and 1 vehicle. They did offer me a gesture of goodwill payment of 40 but I asked for the 130. They have now stopped responding to me.

  • Sue Hilton

    Nottingham

    7/09/2022

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    Excellent service before the move. Very informative and flexible. Prompt arrival on the day. The guys worked endlessly and tidily. Moving is a stressful experience and they did all they could to make me feel less stressed.

    Response:
    Hi Sue,Thank you for your lovely feedback.We wish you all the best in your new home.Kind regards,Home Moovers
  • Fabio Caraffini

    Leicester

    6/09/2022

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    I am satisfied with the service I had. The movers were very professional and helpful.

    Response:
    Dear Fabio,Thank you for your lovely feedback.We hope you have settled into your new home well.Kind regards,Home Moovers
  • Marie Mcintyre

    Nottingham

    29/07/2022

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    What would have been a hugely stressful day was completed with no stress by the wonderful team from Moovers. Courteous respectful hardworking and nothing was too much trouble. Everything boxed up and deposited in the right room. I'll def recommend to my friends and use them again. Five star service.

  • Jenni Brown

    Leicester

    20/06/2022

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    Excellent in all respects, they were prompt and very helpful.

  • Jane Lyon

    Derby

    14/06/2022

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    The quotation process needs to take more account of the customer's individual property and requirements instead of the over reliance on "the system".Everyone I had dealings with was very helpful and pleasant. The final result is absolutely excellent

  • Deepa Mistry Tew

    Leicester

    11/06/2022

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    From first contact, to moving day, Homemoovers were friendly, helpful and professional. On moving day Stefan & Josh took care of everything and took real care in some of the valuable items that I was worried about moving. They completed the move in one trip and too less time than I thought it would take. Brilliant service, would use again if moving!

  • Paul Bettany

    Derby

    10/06/2022

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    Prior to moving, we'd had a visit from Paul to assess the size of the move. On the day, 2 guys arrived just after 8am (Mark & Alex) with 2 large vans. They worked really hard, none stop pretty much, all morning and into the afternoon to get loaded. The whole house went in the first van plus a few garage bits, and the rest went in the second, minus a few bits in some cars. Once at the new house, they continued to work none stop until after 7pm to complete the move. Apparently they should have sent 3 guys which would of got it done quicker, but Mark & Alex made sure it got done anyway. Top job, no breakages (bar the glass in a cheap picture frame) & everything they could, was put in the correct rooms at the new house. Excellent job, very pleased and would definitely recommend

    Response:
    Dear Paul,Thank you for your honest review and glad your removal team done a great job.We wish you all the best for your future.Kind regardsHome Moovers
  • Ian Burton

    Leicester

    18/04/2022

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    Fantastic, got messed about with move days but Moovers were fantastic with us.Really hard working on move day and no breakagesToo company

  • Emma

    Leicester

    16/04/2022

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    The 3 removals guys we had were absolutely fantastic! Due to several problems they ended up putting in a 12 hour day and grafted the whole time. The one thing I will say though... is to make sure any extras you arrange with the company, you have in writing. We arranged dismantling and reassembly and it was not on our work order. However the guys did it anyway and were most apologetic. Totally not their fault and they handled it brilliantly. I would use the company again.

    Response:
    Hi Emma,We hope you are doing well and thank you for your lovely feedback.We wish you all the best for your future.Kind regards,Home Moovers
  • Michael Sackett

    Leicester

    22/03/2022

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    Very competent and very friendly to deal with

    Response:
    Dear Michael,Thank you for your feedback.We wish you all the best for your future.Kind regards,Home Moovers
    More Information

    Areas Covered

    Derby (DE), Leicester (LE), Lincoln (LN), Nottingham (NG)

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