Here at IMG Removals, we are a well-established, experienced and professional house removals company. Moving and caring for our customers is at the very heart of what we do. With over ten years’ experience in the removals industry, we have a well-equipped removals team and experienced personnel. Our aim is to be a cost-effective and hassle-free solution for people who are moving home.
The removal staff arrived on time and got the move completed quickly. I was surprised when they advised me they were not providing a packing service. It would have been helpful to have had that discussion at the time of booking as I had assumed that when someone moves you they pack as well. Despite that we were able to complete the move with the help of two friends, who did any necessary packing.
They were brilliant could not have been better. Brilliant people really hard workers. Could not have asked for a nicer people from the lady who answers the phone to really nice man who came to give us the quote to the guy's that did the moving absolutely brilliant. Kath Brassington
The team turned up on the day before expected and went straight into doing their thing. Very quick at doing the house clearance. The move went just as well. They placed everything where we wanted and even moved a few things around that we labelled incorrectly. Great team effort, would use again without hesitation.
Faith Hinks of IMG Removals replied:
Thanks for your review Andrew. Glad the job was of the high standard we strive for. Enjoy your new home and please do recommend us to friends and family.
Very Bad experience
Made my move more stressful.
Fixed the moving date 2 months in advance, paid in full as told 2 weeks in advance. They didn't turn up on the day!!! Tried calling the office many times and didn't get an answer. Left a voicemail about the situation and they didn't even have the courtesy to call back to explain the situation.They would call you thousand times to make /confirm the booking, but wouldn't pick up the phone once the booking is confirmed and payment is made. Don't use them!!
IMG Removals Customer Support of IMG Removals replied:
Hello Ramesh We are genuinely sorry for your experience with us. It is absolutely not typical of our services and as discussed was down to unavoidable one off circumstances on the day. We did make contact with you on the day and arranged your service for the next day. We recognise that this caused undue stress and apologise for this. We have since put in extra measures to ensure this doesn't happen to any future customers- again we apologise for the inconvenience caused.
Making the right move is important but it’s nothing something that you do every day. Here at IMG Removals, we cater for all types of home removal with no job being too big or too small. If you’re looking for a home removals company that can handle your move with care then look no further, you can trust us to do a good job for you.
Here at IMG Removals, we specialise in EU moves to Spain, Germany, France, Greece, Ireland, Portugal and other EU and European destinations as well as some of the more far flung destinations of the world. As an international removal company, our knowledge and expertise in international moves are extensive, we work closely with European partners to ensure an end to end service that you can rely on.
Man and Van Services
If all you need is a man and a van service to assist you with a small, cheap and hassle-free move, then this is the service for you. Our removals teams are friendly, caring and efficient. They will ensure that your move is as stress-free and smooth as possible and we will tailor the job to suit your needs and requirements.
The removals team here at IMG Removals understand just how precious pianos are to their owners and this is why we utilise specialist piano moving equipment, together with the experience of our staff, to ensure a smooth transition for your piano. Our specialist piano moving service caters for pianos of all types, old and new.
We offer a range of packing options to suit your needs, supplying you with the packing materials so you can self-pack your belongings, right through to a complete packing service where we will pack all your belongings for you. We offer a packing service to suit every unique need, requirement and budget.