Located in Sunbury-on-Thames, IMOVE International Removals specialise in international removals as can cater to European removals as well. Our regular international moves are to and from Australia, USA, New Zealand, South Africa, Canada, Malta, Cyprus, and the Canary Islands as well as most other worldwide destinations.
At IMOVE International Removals, we pride ourselves on our in-depth understanding of every type of removal. We have many years’ experience in the international removals industry which we bring to every move, ensuring a high level of excellence is delivered each time.
Depending on location, your goods will be carefully and securely transported via removal vehicles, shipping container or air freight. Along with our professionally trained team, our insurances will mean you’re fully covered throughout the journey.
Despite the short notice we gave for our move to Mallorca, iMove's quote was one of the lowest and the volume estimate was spot on; the only additional charge was for insurance. The collection crew worked a solid nine hours to pack and load our possessions, they were polite and friendly through the whole day too. The delivery was scheduled for for just over a week later, much quicker than we had anticipated and the only thing we were asked to arrange was a reserved parking space; they even sent someone to check the street ahead of time to make sure that there was room for the truck. On the day of delivery the team arrived exactly on time and had arranged for a smaller van to shuttle our things from the bigger vehicle that they parked up about twenty minutes away from our little village. Again they were quick, friendly and delivered everything intact. Unquestionably good value for money and a friendly, helpful service; if anyone ever asks I will recommend iMove without hesitation
We were not too impressed with their service, lack of communication, wrong information etc.
Imove International of IMOVE International Removals replied:
We were given a very specific list of items to be moved 20 boxes tv, tv stand 2 chests of draws – Total 24 items and estimated at 4.2 cubic meters.<br>On collection day we collected 108 items with a volume of 10.6 cubic meters. We did not have enough room on the vehicle and had to collect the balance of the goods the next day.<br>We agreed a delivery day of the 11th February. We telephoned and e mailed to advise we would be there on the 10th ready for delivery on the 11th as agreed. The truck arrived early on the 9th the driver called on the 9th to say we are all ready for delivery on the 11th. Mr Dare got upset as he was not arriving until the 11th we knew that we were just updating him to advise we were all ready for the delivery on the Monday 11th. We were advised good access for an 18 meter truck, however when the crews arrived it was quickly established that access was an issue and that delivery could not take place with the 18t truck.<br>Delivery was made on Thursday 14th using a small shuttle vehicle which we had available on the Thursday. It was too late Saturday when we established the access issue to make provision for a small vehicle any sooner. Shuttle service was provided free the van was already booked for other shuttle deliveries.<br>Mr Dare complained about the over volume charge from 4.2 cubic meters based on a very specific list to 10.6 cubic meters.<br>We feel we did very well under the circumstances, we dealt with and collected the very next day the unexpected over – volume items. Got to the delivery in Spain a couple of days early and telephone to give Mr Dare the good news we were all ready for the delivery A.M. Monday 11th. Provided a small shuttle van for delivery to residence FOC albeit a few days later than planned. If we had been advised access was impossible for a 18t truck this would have been arranged for the delivery on the 11th.
We pride ourselves on our high standard international removal service. At IMOVE International Removals, you’ll have a designated personal move coordinator to advise you throughout the move. Whether you have just a few suitcases to move, or you require a whole house move, we can accommodate to meet specific requirements.
Whatever destination or size of the move, our friendly team of professionals will treat each move with care, facilitating to specific needs and requirements. We understand every move is different, that’s why we can provide equipment such as parking suspension, ladder lifts and transhipment vehicles when necessary.
Our extensive forms of travel will guarantee a safe arrival of your personal belongings. If you’re travelling to western Europe, we will transport your items via removals vehicles. For all international and oversea destinations, we will transport your items via shipping container or air freight.
We can also provide you with a professional packing service to accompany your international move. We have a team of expert packers on hand to make your moving experience easier. We use high quality materials to add extra protection to your items. Our materials include bubble encased in foam furniture wrap, acid free and china paper and export grade double wall cartons in various sizes.
Additionally, we can create personal timber cases to protect fragile and uniquely shaped items for that added protection. We’re on hand throughout to help you with any queries and offer our expert opinion on your international move.