Mooving On London

Mooving On London

Superb
based on 42 reviews
member since May 2019
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Reviews & Ratings
Customer Reviews
  • Danielle Sheldrake

    Kingston-Upon-Thames

    11/05/2024

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    Very impressed with how quickly the 3 men emptied my whole 3 bedroom house and they were very polite and hard working. Highly recommend

  • Chris Ogwok

    Twickenham

    30/03/2024

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    The guys were excellent and so fast is moving us. They worked efficiently, dismantled and reassembled the furniture very quickly, and took care with our belongings. We would definitely reccommend them - and if needed use them again!

  • Ursula Bowerman

    London South East

    29/02/2024

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    I booked Mooving On London to move from a 2-bed flat in South East London.They were exceptional. They moved all my furniture and items including some very fragile items safely and got all my (x2 Luton vans full of stuff) from A-B speedily. These guys are reliable, fast, and a great price for a top service. Next time I move I'll definitley choose Mooving On London. Thank you

  • Leanne Satterthwaite

    London South West

    10/02/2024

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    The team were excellent at every step. Very responsive and the moving team were so efficient and careful during our move. Would highly recommend.

  • Geti Mahmood

    London South West

    27/12/2023

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    The service provided by Mooving On London was excellent! They quoted a very competitive price after a video call and did what they had said. We had full packing and moving service.

  • Christine Southard

    London South East

    26/12/2023

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    Vert friendly and helpful, respect for your belongings, would recommend them and use again ,well done guys great job

  • Sharon Abel

    London West

    30/08/2023

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    I used this company on two occasions. First to pack and move my possessions from my home into storage. 6 months later, I moved the items from storage into my new home. After my move, I had to travel for a month due to a family emergency. When I arrived back in London, I started unpacking. I was dismayed to find that a valuable mirror had been so badly packed that the gilded wood mouldings on the top of the mirror were completely broken. There were numerous other breakages, two ceramic vases, wine glasses.The most devastating loss I have just discovered is that 2 expensive winter coats have disappeared. This is devastating, as I put my trust in this company.Unfortunately, I could not claim on the broken mirror, nor the coats, as I was away for the first 30 days after the move.Avoid this company, their prices are reasonable, but it's not worth the loss incurred.

  • Marco Iannone

    London North

    17/08/2023

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    They were very flexible and committed, punctual, did a great job, and were helpful beyond expectations.

  • Helen Cairns

    London South East

    20/04/2023

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    I would have liked to have recommended this removal company but unfortunately moving day didnt go to plan. They ask for payment up front however they then couldnt assemble part of our furniture as they had lost the screws! They offered compensation but this was not enough to cover the cost of having to get someone in to do this ourselves. If you are thinking of using them (and in all other respects they were great) I would suggest only using them on the agreement that you pay the final balance only after the furniture has all been assembled.

    Response:
    We appreciate your feedback and want to address your concerns comprehensively. The upfront payment is a standard practice outlined in our T&Cs and was discussed beforehand when you've been given further flexibility (2-stage payment).Furniture assembly is a separate aspect, your father initially requested storing items in the garage, but you changed plans later. We gladly offered to assemble two specific items, including a dining table already stored in a garage. Unfortunately, we couldn't find all the necessary screws, leading to incomplete assembly. We've taken full responsibility, apologised, and offered £40 compensation which is a fair amount to cover the cost of assembling the dining table (rather than the overpriced £65 you requested), as it was the only item specifically requested for assembly and not assembled. Therefore, clearly, we didn't leave the property without attending to any of your requests. Once again, we apologize for any inconvenience caused and we appreciate your understanding. Our team remains committed to delivering exceptional service, and we will take your feedback into consideration to further improve our processes.
  • Seyed Ali Lotfizadeh

    Enfield

    1/04/2023

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    3Strong and friendly guys. I was very happy with their hard work. Thank you guys

  • Min Southall

    London West

    29/03/2023

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    Honestly, leading to the move we were anxious about what moving company to book - we spoke to many companies that seemed overpriced for what they offer.Mooving in London for their price was just fantastic. The movers are hardworking and focused, and work amazingly together. It was everything we hoped and needed.Really impressed and would absolutely recommend.

  • Svetlana Deseva

    London North

    3/02/2023

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    Excellent! Everything went very smoothly. People were very kind.Thank you!

  • Katherine Matthews

    Harrow

    16/12/2022

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    Our experience with Mooving On was fine. Whilst they were not the cheapest, they had such positive reviews that we chose them. I would say they didn't quite live up to the reviews. However, they turned up on time, nothing was broken or damaged and they worked efficiently. We were disappointed in the packing - anything not fragile was just dumped into large boxes - including contents of drawers full of small objects - and scarcely labeled. It made it a lot more work to unpack. Had I know I would have packed more myself. Furniture & fragile items were packed appropriately. Team on the day was ok. I was surprised that they didn't put down rugs/plastic to protect floors. When I queried it I was rather aggressively told it cost extra (not mentioned and not on the website/terms). I said I'd pay but the plastic never turned up. There was also a piece of furniture I had originally thought we wouldn't move but changed our mind, & was told that would be an extra cost as it wasn't on the inventory, even though there was room in the truck. Fine-but I hadn't realised they would be SO exact on the inventory - so be aware. Would be fine for moving, wouldn't recommend packing service.

  • Marlon White

    Harrow

    19/11/2022

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    Amazing. They arrived the day before to pack and disassemble which was super fast and efficient. On the day all items were loaded onto the van in record time despite it pouring down with rain. Unpacking and assembling at the other end were done in no time at all. Would certainly recommend this company .

  • Tamara

    Kingston-Upon-Thames

    6/10/2022

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    They were incredibly prompt and efficient. However unfortunately an expensive watch want missing during packing (which wasn't covered by their insurance as we shouldn't have submitted it for packing and moving....we didn't ..it went missing from the stuff that shouldn't have been packed) Other items were damaged which we discovered after a week of unpacking. While packing was extremely quick once the boxes were opened it was clear that very little care was taken during packing which has been incredibly sad. The experience was great up until unpacking started and it became obvious that things were not as great as expected. In addition furniture was not reassembled fully, a lot of our nursery furniture was wobbly and had to be reassembled by us in order to ensure it was safe.

  • David Weaire

    London South East

    14/09/2022

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    Very happy with the teams work, moving us a long way from London 40 miles out to Tunbridge Wells, with the contents of a 5-bed house. Packing was quick and on time, even with the team getting slightly lost on the way to the new property, they quick unloaded and rebuilt furniture where needed. Thanks again for the move.

  • Diego Garcia

    Sutton

    21/07/2022

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    Amazing service. Booked a move for the same week.Team of three moved my whole flat (3 bedrooms) in 2 hours.All properly packed and moved perfectly. Price was more than fair. I was expecting at least double of what I have paid.For sure I will recommend them and use the same service on my next move

  • Akimo Lawal

    London South East

    10/06/2022

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    They were very good in fact. It was a fairly straightforward job as it involved moving stuff already packed in storage to my house. this they did efficiently and well. Initial arrival time was a bit delayed due to standard cross london traffic but they called to let me know. They were flexible as the stuff needed 2 trips as it all didnt fit and they did this without complaining or requesting extra funds which was reassuringly pleasant. Would recommend and use again

  • Fraiza Sword

    London South West

    13/04/2022

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    Couldn't believe how quickly the packing went, was expecting to be all day and finished really quickly so I could get on with my day.The day of moving also went to plan and everything arrived at its destination in plenty of time and loading and unloading went smoothly.Excellent value for money.

  • Millie

    London South West

    22/03/2022

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    So efficient. The house was cleared and packed in three hours.

  • Iwo Jaros

    London West

    17/03/2022

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    One of the nicest moving company's, I felt secure and safe in the knowledge the job would be done quickly and professionally. The team that come, in particular Stefan, was very friendly and highly efficient.

  • Nevena Redzic

    London South West

    25/02/2022

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    They were very efficient and very quick when packing. However this was to the detriment of the packing process. Things were just thrown into the boxes, labelling wasnt correct and so when it came to unloading things were just dumped in the first room they found. They complained all day about the amount of stuff we had but that was their job. I was made to feel I had to help so ended up backing several boxes myself! I suppose though they were the cheapest of all the quotes and you get what you pay for!

  • Oliver Farrer

    London South West

    7/12/2021

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    Pre move communications great. Turned up on time, courteous, hard working and careful. Nothing too much trouble wouldn't hesitate to use again

  • Edna Porter

    London North

    2/12/2021

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    Through compare my move site and internet search

  • Mark Coad

    London West

    7/10/2021

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    Good service, well organised and got us to our new home without any issues. What more could you ask for.

  • Victoria Pack

    London North

    20/09/2021

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    Great, the guys were brilliant and worked really hard. They were careful with everything but also very efficient. One star off the customer service purely because it wasn't clear how long the move would take.

  • Molly Rush

    London South East

    17/09/2021

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    Stephan and his team were wonderful! Arrived and got to work immediately, taking great care with our things, wrapping furniture and art to keep it from getting scratched or damaged, and working fast. They had our entire 3BR house loaded in under 2 hours. We met them at the new house after a lunch break and they unloaded in 2 hours as well. Followed direction and put each item into the correct room and even helped us move a bit of furniture around the house that was left by the previous owners since we couldnt move it ourselves. Would absolutely recommend them to anyone in the future. Reasonably priced vs other quotes we received and great service. Thank you!

  • Patricia Newman

    Harrow

    26/08/2021

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    They were on time.They were professional.They had a good attitude throughout.

  • Bruce Heck

    London South West

    1/08/2021

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    More than happy to recommend. Extremely efficient and very careful.

  • Malcolm Kaplan

    London North

    5/05/2021

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    Excellent experience. The movers were fast, friendly and took excellent care packing, unpacking and putting furniture together.

  • Samuel Naylor

    London North West

    20/04/2021

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    Very good move overall.

    Only issue was one felt tip mark on the walls of the flat we were moving out of. Easily solved with some paint. Very good value.

  • Stephen Key

    London North West

    18/04/2021

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    Great value. We used the full packing service. Fragile items well looked after, nothing broken. Took all day and they were still in our new house putting furniture together late into the evening, all included in the very reasonable price.

  • Alvaro Gomez

    London South West

    18/04/2021

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    Great experience overall. I will certainly use them again for my next removal.

  • Vincent Brooks

    London South East

    12/03/2021

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    couldn't ask any better they did what we asked
    they were fast and efficient
    would happily recommend and use again

  • Peter Deming

    London North West

    8/03/2021

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    Seamless, easy, good communication, hard working group. We moved a 5 bed house over two days. This was as easy of a move as I could have asked for. I appreciated they did their work with the quote and gave me an honest assessment of the project cost. they were the third least expensive option. However, they had more people allocated and they had two vans. If they had come with fewer, which was the case with the other vendors, we would have not finished on time and I would have paid overages.

  • Sarah

    London North West

    5/01/2021

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    We cannot praise this company enough. Fantastic service from start to finish. All members of the team worked incredibly hard and we were so happy we chose them to move us. They were friendly, helpful and couldn't do enough for us. Price was extremely competitive too - fixed fee with insurance included. We highly recommend them.

  • Claire Marsden

    London West

    28/12/2020

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    Very willing and efficient team. Only comment would be lack of conversation around COVID distancing restrictions

  • Damien Mauric

    London West

    18/11/2020

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    Great experience, and they over delivered.

  • Dean Graham

    London South West

    18/11/2020

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    Professional, fast and efficient. Would recommend. In fact we'll almost certainly use them again for our impending second move.

  • Erin Hirata

    London South East

    16/11/2020

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    They are value for money but made some mistakes abs out of fear try to hide them. This is not acceptable as they need to take responsibility for their work.

  • Kenrick

    London South West

    27/07/2020

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    Great service, very organised and fast

  • Freda Bar-Joseph

    London North West

    11/11/2019

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    They were excellent. I would highly recommend them.

    Response:
    Dear Freda,Thank you for your feedback.We are really happy to hear you were pleased with our service. Kindest regards,
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