We are a family relocation company offering our customers the benefit of our impeccable relocation service levels and attention to detail. We offer relocation services that are both comprehensive and personal, with the support of our home removal experts who are focused on listening and designing a relocation service around your requirements. We work hard to deliver what is important to our customers.
Great service friendly and efficient
First class service.
Excellent from beginning to end. Would definitely recommend
This was a difficult move for us - my mother is disabled and can easily become distressed. Move-Synergy were excellent from start to finish - Roisin put my mother at ease during her visit before the move, and the two gentlemen who did the move for us dealt with my mother's nerves with cheerful and friendly patience. What could have been a very difficult day indeed for us was made as easy as possible, and I'm extremely grateful to everyone involved.
See my detailed review on their website. Thoroughly impressed, professional, polite, reasonable price and reliable. Not one item lost or damaged ...
The guys were exceptional. Really quick and stress free.
Gerald Baxter of Move-Synergy replied:
Thank you for your feedback Mr Ball and we will pass on your comments to your team leader Ant and crew.
Very satisfied with removal from old house to present property. Only thing was irritating asked for packing boxes several times so sourced ourselves until they eventually arrived. Would definitely use them again when we move from this rented property in 4 to 6 months time.
Was a smooth move overall. Move manager and moving men were very friendly and helpful. Did the job swiftly. No damage done to anything. Only one comment is that they did not move a few bits around the house which we had to do ourselves. But overall was a satisfactory move.
The quotation side was well handled and ultimately the guys on the ground packing and then moving us on the day(s) were great however post move we had an issue regarding items that were taken away by Move Synergy in error and now 3 months later the issue has not been resolved satisfactorily and it seems Move Synergy have decided it is easier to ignore my contact regarding trying to resolve the issue than just deal with it which has perhaps left a disappointing aftertaste regarding the overall service, sadly
Gerald Baxter of Move-Synergy replied:
Dear Mrs Moncaster,Thank you very much for your feedback and we are pleased that overall your move went very well. We undertook a complete packing service and as you say the guys on the day were very good.Accidentally we left 4 of your own removal blankets on the back of our vehicle, as they were identical to the ones that we have (over 50 on each vehicle) this was merely a mistake. We did drop 4 off and we covered them in a mattress bag and left them outside. However it appears that these were taken from your drive (by the garage). As you are aware there was and still is an awful lot of building going on in the street.In order to conclude the matter I have ordered you 4 brand new removal blankets (at a cost of £11) that will be delivered directly from the supplier to your home.I hope that this resolves the matter in hand and that you and your family are settling into your new home.Kind regardsGerald
They turned up with one Luton van driver and mate and a hire van with driver they threw most of my funiture on I had boxed all of my own items and they dropped boxses off the tail lift and smashed family photoes and frames . An occasional table and draws from a new bedroom chest was allowed to roll off . I have emailed my concernes but have had no reply . I do feel a bit guilty to complain because they where very polite and respectful .
Horrendous experience- 2 months later and we are still finding things broken. We had removal men walk off the job half way through; we had to drive, load and unload the van ourselves and didn’t get all of our furniture until 3 days later!
It took almost 2 months to get a refund. Beware- if you take out the extra insurance you must put down the value of your goods, otherwise they renege on that too! I would never recommend this company
Please avoid this company, damage done to lots of items due to sloppiness.Cannot rate them as they were so bad.
Here at Move-Synergy, our philosophy is to work with you to create a moving package that meets your needs. Moving house in an adventure and we work hard to ensure that your new adventure is seamless and your expectations are met and exceeded in every aspect of your house moving experience. If you’re moving down the street, across town or somewhere else in the UK, we can help.
Here at Move-Synergy, we have two secure storage facilities that can store a wide range of goods for you. These storage facilities are based in London and the Midlands and can safely store large and bulky items as well as delicate valuables and antiques. Our secure storage facilities are covered by 24hr CCTV and connected to an emergency fire system so you know your items are safe with us.