Movivan Removals

Movivan Removals

Heston, London
Superb
based on 35 reviews
member since January 2016
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Reviews & Ratings
Customer Reviews
  • Helen

    London

    12/08/2019

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    Friendly, efficient, punctual and polite. They got the job done with time to spare for an excellent rate. Everything was professionally secured and handled and disassembled/reassembled for me. I highly recommend this company.

  • Neelam Sharma

    Harrow

    7/06/2019

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    The team at movivan were great .From the booking process to the moving date there customer service and professional attitude in our process to move house was excellent.The removal men who assistant us on our move were hard working and nothing stopped them from getting the job done.Would highly recommend them to anyone .

  • Danielle Carrington

    London

    11/04/2019

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    These men worked so hard, I was living on the 3rd floor with no lift & some heavy furniture, & the made it look effortless, they were very competitive on price, would definitely recommend them

  • Kathryn Bartz

    Leatherhead

    29/03/2019

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    Absolutely 5 stars. They were the first company to contact us and were very human and with the most reasonable price. We waited to get quotes from other companies before deciding but Movivan were by far the best at communicating and best value for money. On the day the two men who arrived clearly knew what they were doing and no box was too heavy and none of our furniture was mistreated. The van was huge (3.5tonne Luton van) and even our full glass display cabinet (that I was worried would break in transit) was well stored and safely moved from our old place to the new. Very trustworthy and professional service. 5/5 stars.

  • Francesca Mazzo

    West Byfleet

    21/02/2019

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    Efficient and reliable, very courteous and on time the day of the moving. No damage left

  • Gary Chin

    Richmond

    15/02/2019

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    Value for money, professional removal services, will use them again!

  • Carol John

    Greenford

    20/09/2018

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    Very pleasant and professional, they even shrink wrapped my mattress. Well organised. Will use them again.

  • Hayley Carlyon

    London

    30/08/2018

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    Excellent, professional service throughout the whole process. We had a lot of stuff but the guys were careful, considerate and made it all look relatively easy. We’d highly recommend this company.

  • Honey Nounou

    Edgware

    22/08/2018

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    Originally we weren’t going to use movers but Movivan was really good value for money so we went ahead. They were amazing. The men were so quick and professional. It was such a smooth easy experience because of their help which says a lot for a move. Would highly recommend.

  • Reshma Malde

    London

    18/08/2018

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    An absolutely fantastic company who finds ways to make your move easy and stress less.
    The removal team were fast efficient and friendly.
    I would definitely use them again.

  • Tony Dark

    London

    10/05/2018

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    We had a pretty complicated moving day, moving between 2 apartments and sending many furniture and packed items to storage some 90 miles away. The 4 men who moved us were really great, hard working and cheerful and came up with solutions to problems we encountered on the day. I thoroughly recommend them.

  • Adam

    Greenford

    9/03/2018

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    Excellent professional service guys arrived on time.
    We are extremely happy with Movivan company to move my family to Brighton within short period of time. Ivan, visited 3 days before our move gave us free home survey and he was very polite and pleasant to speak with the price was reasonable and everything was explained in details. They staff came on time and were friendly. It took them all day to do it and they finished late around 11am, but did not stop for a second. There was no damages and everything was delivered as it was before the move. It was a stress free experience.

  • Mark Seckerson

    Uxbridge

    6/03/2018

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    Moving from London to Cornwall, the guys worked very hard on what was a long drive and long day. They started the day before, on moving day arrived at 8am and worked through the day until 1am. Can't fault their effort and everything arrived safely in the condition it left. Would be happy to recommend them,

  • Daniel Hesami

    Northolt

    2/03/2018

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    These gents were brilliant both packing up the house and on moving day.
    They even went the extra mile helping me hang the TV on the wall and fixing my washing leak in the new place.

  • Muhammad Oza

    London

    23/01/2018

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    Excellent

  • Vinita Farmah

    Northolt

    4/01/2018

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    Fantastic! I would highly recommend them. They made a stressful day easy! They couldn’t have done any more. Really pleased with how effortless moving day went. Thank you!

  • Nathan Stephenson

    London

    22/12/2017

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    I would like to say a thank you to Movivan because they came prepared and got everything out my house quickly and efficiently and they asked questions and was polite and got the stuff in the new house even quicker! Value for money yes, fast and efficient yes, polite/manners yes!!! Thank you for making my move easy and stress free

  • Mingming Su

    London

    14/10/2017

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    Good service and professional.

  • Chris Gibbard

    Twickenham

    7/02/2019

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    Efficient and careful movers. Easy to deal with before and during the move. I would use again.

  • Liz Anwar

    Staines-Upon-Thames

    26/12/2018

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    On time without fuss helped to dismantle bed.

  • Hannah Vanson

    London

    13/11/2018

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    Efficient, careful and great value for money. Would highly recommend.

  • Nicki Porta

    London

    21/08/2018

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    The guys from Movivan were brilliant! They packed the van in London and unloaded my belongings in rural Wales - it was a heatwave and they worked so hard to get the job done. No breakages, friendly, really efficient. I'm happy to recommend. Thank you Movivan team.

  • Nick Woolf

    London

    28/02/2018

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    They were professional, helpful, polite and efficient. I even left something in their van and they brought it back to my flat free of charge. Couldn't recommend more.

  • Stuart Kerrigan

    Richmond

    26/11/2017

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    The packing and moving took longer than the team anticipated, but the Movivan team found extra bodies to help and did everything they could to make it happen.
    Communication on the day itself could have been a little better (particularly regarding the delay), but the team were extremely courteous and friendly throughout.
    No items were lost in the move and we just had a couple of very minor glassware breakages.
    I would definitely recommend Movivan and would use them again in future.

  • Natalie Johnson-Hyde

    Epsom

    6/09/2017

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    Ivan was really courteous when doing the initial quote at our flat. We really trusted him and that was a large part of why we picked his company. Although he wasn't involved in moving day he did phone in to check how his movers were doing. The movers were quite slow but got the job done and we weren't on a set time scale so it didn't really matter. I'd definitely recommend this company, although I forgot that they didn't add VAT to the quote so was a little surprised when the bill was higher than I thought at the end of the day.

  • Marie-France Smith

    Uxbridge

    7/09/2018

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    They did a fantastic job and everything went smoothly. I would reccomend this company to everyone.

  • Gary Lauer

    London

    27/07/2017

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    On the day, they were generally quite good. But, they packed things into the wrong boxes knowingly without telling me.They were helpful, flexible and did what they asked, they were well mannered.When they sent staff to collect boxes, they continually rang the bell an unreasonably long time. When I pointed this out, I could not see that they took feedback on board.

  • Gareth Lishman

    London

    12/03/2018

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    They arrived 2 1/2 hours late after not booking us in when we paid a deposit and had a booking confirmation. They raced around to get it sorted and gave us £75 off the bill.

  • Judah Urch-Grear

    London

    17/04/2019

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    Booked Movivan for a packing and moving service after having an in-person survey and quote. Packing team didn't bring enough boxes (despite the survey) so they couldn't finish half the packing. We went through what was staying in the house with the guys packing on the first day. Even though one of the same guys was there for the move they still loaded up a large chest of drawers we'd said was staying. As a result two boxes and some other items couldn't fit on the van and we were left to go back and get these ourselves. Then found items of ours (some shelves) left out by the bins at our new place. Also found brackets for other shelves bent so we're now having difficulty putting those back up. Not at all impressed with Movivan's service.

  • Julie Lane

    London

    26/06/2017

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    Movers were too slow and took 3 or more hours longer than expected. My husband and I ended up doing all of the packing ourselves.

  • Michelle Rendall

    London

    15/03/2018

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    They transported my 50" TV and I did not notice it was broken until 14 days later as I was working and trying to set up the house all by myself. I did not have an aerial cord so on the 13th day after my move when I turned it on. It had sound but the screen had been damaged and it was in two distinct places like it had not been packed properly.
    When I contacted the company they denied moving it, they said it was not on the list and that they can only claim on insurance if they are notified in 7 days. In other words even though they broke it they are not offering any compensation and even suggested that I was making the whole thing up.

  • Nicky Roxborough

    Uxbridge

    11/02/2019

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    Turned up an hour and a half late removal men were very helpful and very good but the office staff was not good. Didn’t even apologise for being late!!

  • Claire Murray

    London

    28/03/2019

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    Very enthusiastic to secure the business but a disappointment on the day. The guys worked hard but were clumsy. We had furniture damaged in transit (items clearly not protected and bashed/scratched against each other) and were then told we were making it up. When I asked to make a claim I was told that they didn’t want to go through insurers as it would increase their premium. A small amount of compensation was given instead but no where near enough given cost of service and damage to a number of items. Would not recommend and would definitely not use again.

  • Audrey Redon

    London

    26/01/2019

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    Terrible experience! I’ve moved 9 times in my life , and this moving company is unprofessional and even dodgy .
    0 care for customers items.
    -They were not equiped with a trolley so they took for ever to load/unload
    - The movers barely spoke English
    - they didn’t want to label our boxes
    - they didn’t fill even half of each boxes . That’s why they used a lot more than planned .
    - they packed things nobody else packs without asking (eg: toiletries bag, wet towel etc)
    - they packed things we told them not to pack
    - they pack stuff with water from the bathroom which leaked in the boxes (eg:showed gel )
    - they packed clothes with lamps and other items that were not related at all
    - they trough some small items in the truck without packing them
    -they were also supposed to pack fragile large items with bubble wrap which they didn’t do etc.
    They damaged a few items and when I complained to their manager Ivan he said I didn’t declare the value of the goods so he ll only give me more than £40 and that I should be happy because his guys were hardworking . I wouldn’t advise anyone to use this company .

  • Edna

    Surbiton

    29/12/2017

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    The team were one hour late yet no one called to let me know. I had to keep calling for update on the day. Language was a big barrier, the guys raised their shoulders to everything I said like we don’t understand what you’re saying. Lastly, I was never told that if I don’t pay cash, I’m gonna have to pay £20 more as VAT. I was forced to drive to an ATM to withdraw cash before my items were unloaded from the van. The manager was not helpful at all as I had to call him to talk about the cash payment misunderstanding. I will never use them again neither will I recommend them to anyone.

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