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Really lovely people, works fast and careful. Easy to contact
Extremely impressed from start to finish. All removal staff very friendly, polite and helpful, nothing was too much trouble. Would highly recommend them, they did a fantastic job.
Very professional, friendly and hard working, would use again.
The office guys are good, listen and try the best they can.The moving guys were a bit rude. Argued with the driver on the day. Overall not a bad company but the movers need some customer service training.
Great value service and friendly people. The movers themselves couldnt do enough for us. There was a small discrepancy in payment discussions on the day (as one person less than agreed turned up due to unforeseen illness) but in the end, a discount was given which made up for this. There was only one person I spoke to on the phone that was quite rude about this payment discrepancy, who threatened to cease work even though I was offering to pay what we had both agreed. Make sure you have cash on the day to pay the remainder of the balance, as the workmen wanted me to pay over the phone and the guys at the office wanted me to pay in cash. This is what led to the payment discussion. Overall I would recommend the services mainly for the movers on the day and the value for money compared to other companies. Great manpower and a quarter of the price of some other company quotes.
Easy move, the men were very helpful and quick. They took care of the furniture as well as the house flooring to not making it dirty.
I cannot praise the team at Movivan highly enough! Their service from start to finish was professional, flexible, and utterly reliable. They did their due diligence many weeks before our move date to ensure things went smoothly on our actual move day. Christo and his team were incredibly polite, friendly, and very hard-working. They were with us for three days, packing our 3000+ square feet home with great care and attention (not one item was damaged or broken!)On the move day, they were so organised and prepared that we felt we were in safe hands. The day went without a single hiccup! Many boxes and packaging were promptly collected as and when we called them.THANK YOU, Christo and Movivan, for making our move so effortless and for your efficiency!!
Really pleased with the removals. The guys just got on with the job. They were quick and handled eveything efficiently at both properties. Thank you.
Requested quote from comparemymove.com
We found Movivan through Comparemymove.com.We had a surveyor pop over and very quickly take stock of the all the things to pack (and what not to). They took their time to explain exactly how the move would play out (including information on insurance, number of vans, etc.)It's incredible to watch the movers pack - they are incredibly fast and efficient. They were on-time and we got to the new house at the predicted time. Once again, extremely efficient in unpacking and putting together the furniture they dismantled earlier.I would highly recommend movivan, without any hesitation or caveats.
Very good all round from start to finish, good communication from the admin team and very efficient movers on the day. Would recommend highly. Also good value for money.
London South West
Very professional and helpful during the process. On the moving days the team were very efficient while treating all our furniture and items with respect. Would definitely recommend.
I would not recommend this company. On moving day, just as we arrived at our destination, the company telephoned and demanded full payment before authorising the operatives to unload and was rude and unpleasant. Several valuable items were damaged during the move. Excess packaging was recommended and provided at big expense with no arrangement for returning/refunding unused materials. No arrangements for collecting the used boxes. It should be recorded that the operatives themselves (a Romanian crew) were pleasant and hardworking.
Very professional and hard working.
London South West
Extremely professional and no complaints from the three men who provided the services for us! They handled everything with great stride despite the lack of access to a lift at the new storage we were moving into. Very happy and pleased with their work ethic.
Movivan were great to deal with and they made the move quite smooth for us starting from the surveyor who came to survey the luggage that we had to the packaging team that came the day before the move and the movers team who came on the day. Thanks for the friendly team who came over.
Very professional, arrived on time, very good service
Guy came early and worked hard on the hottest day in recorded history. It was only a small job but they were quick and efficient. The only thing I would have liked is if they could have done the liaison with Kingston BC to get the parking restrictions suspended.
This company were very good and swift in their profession. The price was surprisingly much cheaper than I was expecting and great value for money.. Joseph and Bob are very swift and hardworking individuals with a great attitude. Moving home is a very stressful procedure but these guys took a lot of that stress off. Thanks guys. Will definitely recommend you to family and friends should they ever need this service.
Very pleased with the service, a very 'can do' attitude.
Compare my move recommended it
Very good. The team was on time well equipped and quick.
Ok people were abrupt and brisk but otherwise ok. Job was done
London South West
Great service and value and a huge help on moving day
I found out Movivan is an extremely good Renoval company. Both remover were very efficient & professional & I can recommend this two team members to anybody new person like me. Only you have to tell them what you want & rest they will take over from there. Both Nick & Michael were absolutely fantastic! You can use Movivan without any doubt!!Good luck to Movivan!!!
London North West
Very good! Would use again. They were committed to making the move smooth and stress free.
London North West
Compare my move Great service and efficient Thank you!
London South West
Good management, friendly and efficient team, punctual.
I had to move the moving date twice and on the first date move they did not charge me, on the second date move the charged me 100 but I was ok with that. They turned up early and started as soon as they could manoeuvre the lorry close enough to my flat. The 2 guys were awesome getting our stuff out of some tight spots and then placing everything exactly where we wanted it in our new house. They put our beds back together and everything in any room we wanted it in and finished with one minute to spare on the agreed time. I am very happy with the service I got from Movivan
They were brilliant, on moving day two men arrived on time and just got on with it, at the other end when they were bringing boxes and furniture in they were asking where to put it and as Im on my own this was a really big help, I would definitely recommend this company and they gave me a really good price a lot cheaper than the rest Id got quotes from.
The guys were fantastic - On time and didn't stop until the job was complete. They were pleasant and willing. I really appreciate all their hard work and wouldn't hesitate to use them again, or recommend them to anyone preparing to move.
Great customer service initially and a competitive quote.But moving day was less impressive, only 2 of the 3 guys we paid for arrived. They didn't go to the first location on the job and time was wasted sending them there.And one piece of my equipment was damaged (though just an accident, moving guys didn't seem rough with stuff) and now i'm asking for their insurance to help cover fixing it they have gone silent.
Kind removals men but not properly equipped for the move so ended up trying to carry a really heavy motorised chair between them snd the promised wardrobe boxes did not arriveThere was an easy solution to this but clothes needed to be folded rather than hung
Wry efficient and communicative.
The guys on the phone were pleasant enough. The people who arrived were just rotten. One was ok, the other one was very angry. He complained because he had just completed another job and was tired. After 20 minutes of whining he started to box, load into the van then drove to the storage place and offload. Ive just come back from there to look for a box with a change of clothes and a suit. It was a nightmare because they hadnt labelled any of the boxes and when I finally found my suits, they had literally screwed my them up with the coat hangers still in them, and stuffed them under my wool coat, a couple of sheets of artwork; and on top of them my printer and scanner. My artwork is ruined and my suits need to be dry cleaned. They basically had no respect for my possessions at all. Although the people on the phone were professional, the people doing the work were not at all.
I highly recommend this company. They were very nice while discussing about the details on the phone. I benefited from a discount as I was moving within the same area. The moving on the day was done with professionalism, politeness and smile. They followed all my instructions. It was really a stree-free moving.
Yes Definitely. They were very efficient coming to pre pack day before so that on removal day all went smoothly.
Lampshade only casuality.Otherwise excellent.
The Guys who came to help have been really fantastic.
They have completed effectively and thoroughly.
I just forgot his name but i highly recommend.
The sales person that initially quoted for the job was great and won me over but every contact with them afterwards was just stressful. They wouldna??t answer my questions or call me back... I had doubts they would even show up on the day...
On the actual move day, they did their job - I cana??t complain, nothing got broken etc., but the actual main person on the job was impolite which really didna??t help on that stressful day.
3 people helped us for removal. They were carefully packaed everything and did the dismantle and assamble. We were happy.
The guys were brilliant on the day. Had some difficulty in removing the sofas and they were brilliant in solving the issue. Would highly recommend.
On the day the guys worked very hard but a van with a proper tail lift and more space would have made things easier. We could not get all our stuff onto the van and had to supplement with 3 car journeys.
Better equipment and packing materials would have saved some of the damage done to my furniture and paintwork. There were insufficient blankets to cover and protect all our polished surface furniture.
Unloading at new premises was hurried and some pieces of furniture were not fully reassembled. I felt men were tired and keen to get away to the next job. They were not given enough time to do a very good job with proper care and protection 35
The people who arrived were on time and very polite, but they didna??t work in a logical way and were slower packing than anticipated, so we had to pay for extra time. They were booked at short notice though and fulfilled the function required.
Fantastic service - the team worked really hard, were very polite, and took great care of our belongings. We have moved many times around London and this is by far the best company we have ever used. I have absolutely no hesitation recommending them - thanks to everyone that made what could have been a very stressful day go so easily.
London South West
A super professional moving company with efficient and polite staff and a very cost-effective operation. I highly recommend this company, Movivan to all interested parties.
Brilliant team who arrived at 8:00 and did not leave till 18:30. Professional, courteous and efficient - both the removals team and back office support. No complaints whatsoever. Would thoroughly recommend.
I booked the removals company to move my house contents into a storage unit. I received a call from the storage unit later that day to say the men hadnt closed the unit and there were items including a mattress hanging out. This was totally unacceptable. No care was taken with my possessions. I called the company to complain and sent photos but they were very unhelpful. I regret using this company and would advise anyone in future not to use them.
Service was fine. All good.
London East Central
Efficient, helpful and nice guys on the day.
London South West
Very good and professional service. I was a bit apprehensive as they were a lot cheaper than the others but I was left impressed by their exceptional service!! Thoroughly recommend them!!!
London North West
The sales person reviewed quote was professional and friendly. The quote provided was good value for money. The quote was fixed and there was no funny business. The movers who came on the day did a fair job and were professional. There were a few issues though (1) The mover dropped one of my transformers and it got damaged from inside. (2) They could not disassemble by sofa even though they tried. So I had to get another mover to do it for me which they managed to do in 10 mins. It cost me an extra 250 pounds. (3) The boxes were not put in appropriate rooms.
The worst part though is when I reported these issues to the company, haven't heard a reply back which was tone deaf. Overall I think my experience was not too bad, not too good.
London South West
The two men who came were incredibly efficient, really friendly and helpful. Did quite a big job in a great turnaround time. The Sales Team offered a good price for packing and moving inclusively. I didn't receive a confirmation call before the moving day so I had to follow up to check we were booked in, but other than that, would definitely use again.
Great removal guys, but we were promised 3 people and got only two. So the move took ages, when we contacted customer service about this they were terrible.
London North West
The team who came to help us move were hard working and flexible. Unfortunately due to a previous job overrunning they were about 1:30 behind schedule which meant it was 9pm before we finished.
Overall I was very happy with the service and the competitive
Perfect service. They arrived on time and were very careful and thorough with my furniture and boxes.
My special thanks to Ilian for the initial details and contract, Ivan for changing the time of move and confirmation and to Dimitar and Kaloyan for the move itself.
Can't recommend you enough!
London South West
Great service, perfect timing, good price. These guys made removal less stressful, pleased with them.
Very quick to step in and move us after our first option cancelled at short notice. Quick and efficient
We were never asked to provide them with an inventory list in the start and/or never had a surveyor visited our place to see the list of items that had to be moved.
I paid for 4 hours of their service and on the day, the guys were not happy to see the items needed to be moved and said that they were not being told of these items. We did not have massive things anyways, they only moved what they could fit in their Luton van, finished the job in 3 hours and 10 minutes and left while I had to personally move other things later. They should have worked for another 50 minutes that they were already paid for, our move address was less than 5 minutes drive but they did not care.
I would recommend Moviivan to everyone they were on time handled everything very professional
The guys never stopped until the last piece of furniture was loaded
I must say that the guys were very nice and polite value for money
Worth 5 stares
Movivan got the job because they were the most proactive in responding to my quote request - they were the only ones who actually came round to the house. They were competitive price wise. On the day service was fine - just a bit rushed at the end as they had to make a second trip and it got to after 6pm so they were in a hurry to finish, which meant some boxes being deposited in the wrong room (downstairs rather than upstairs etc.)
Up to the day they were great. However on the day, first the people were early, then complained about the stuff, basically refused to leave their van and my family had to bring everything down. Did not want to pack the van fully, as there was alot of extra space, when they got to the house they just unloaded the van and expected us to carry everything in. Around 15 min before they were meant to leave, they demanded the money while I was moving. When I told them to work to the time they went back to the truck and started demanding money from my wife. When I got back to the truck around 5 min before they were meant to leave they were standing next to the truck with my tv still in the truck and they were refusing to take it out until I paid them. At that point I was undecided to call their boss or the police. They finally agreed to remove it and I paid them. Then they left. I might have just been unlucky but literally the worse move ever.
I was very happy with the service from Movivan. They moved me out of a large house in Stoke Newington to a flat in the area. The guys were considerate, friendly and polite and worked incredibly hard. They took great care of everything (even my really old rubbishy furniture) and wrapped it all carefully. I thought the price was very reasonable too. I would not hesitate to recommend them. I had read horror stories about some removal companies but I was really pleasantly suprised. I would use the company again in a heartbeat. Alison
London South West
Friendly, efficient, punctual and polite. They got the job done with time to spare for an excellent rate. Everything was professionally secured and handled and disassembled/reassembled for me. I highly recommend this company.
The team at movivan were great .From the booking process to the moving date there customer service and professional attitude in our process to move house was excellent.The removal men who assistant us on our move were hard working and nothing stopped them from getting the job done.Would highly recommend them to anyone .
Booked Movivan for a packing and moving service after having an in-person survey and quote. Packing team didn't bring enough boxes (despite the survey) so they couldn't finish half the packing. We went through what was staying in the house with the guys packing on the first day. Even though one of the same guys was there for the move they still loaded up a large chest of drawers we'd said was staying. As a result two boxes and some other items couldn't fit on the van and we were left to go back and get these ourselves. Then found items of ours (some shelves) left out by the bins at our new place. Also found brackets for other shelves bent so we're now having difficulty putting those back up. Not at all impressed with Movivan's service.
These men worked so hard, I was living on the 3rd floor with no lift & some heavy furniture, & the made it look effortless, they were very competitive on price, would definitely recommend them
Absolutely 5 stars. They were the first company to contact us and were very human and with the most reasonable price. We waited to get quotes from other companies before deciding but Movivan were by far the best at communicating and best value for money. On the day the two men who arrived clearly knew what they were doing and no box was too heavy and none of our furniture was mistreated. The van was huge (3.5tonne Luton van) and even our full glass display cabinet (that I was worried would break in transit) was well stored and safely moved from our old place to the new. Very trustworthy and professional service. 5/5 stars.
Very enthusiastic to secure the business but a disappointment on the day. The guys worked hard but were clumsy. We had furniture damaged in transit (items clearly not protected and bashed/scratched against each other) and were then told we were making it up. When I asked to make a claim I was told that they didna??t want to go through insurers as it would increase their premium. A small amount of compensation was given instead but no where near enough given cost of service and damage to a number of items. Would not recommend and would definitely not use again.
Efficient and reliable, very courteous and on time the day of the moving. No damage left
Value for money, professional removal services, will use them again!
Turned up an hour and a half late removal men were very helpful and very good but the office staff was not good. Didna??t even apologise for being late!!
Efficient and careful movers. Easy to deal with before and during the move. I would use again.
London North West
Terrible experience! Ia??ve moved 9 times in my life , and this moving company is unprofessional and even dodgy .
0 care for customers items.
-They were not equiped with a trolley so they took for ever to load/unload
- The movers barely spoke English
- they didna??t want to label our boxes
- they didna??t fill even half of each boxes . Thata??s why they used a lot more than planned .
- they packed things nobody else packs without asking (eg: toiletries bag, wet towel etc)
- they packed things we told them not to pack
- they pack stuff with water from the bathroom which leaked in the boxes (eg:showed gel )
- they packed clothes with lamps and other items that were not related at all
- they trough some small items in the truck without packing them
-they were also supposed to pack fragile large items with bubble wrap which they didna??t do etc.
They damaged a few items and when I complained to their manager Ivan he said I didna??t declare the value of the goods so he ll only give me more than A?40 and that I should be happy because his guys were hardworking . I wouldna??t advise anyone to use this company .
On time without fuss helped to dismantle bed.
Efficient, careful and great value for money. Would highly recommend.
Very pleasant and professional, they even shrink wrapped my mattress. Well organised. Will use them again.
They did a fantastic job and everything went smoothly. I would reccomend this company to everyone.
Excellent, professional service throughout the whole process. We had a lot of stuff but the guys were careful, considerate and made it all look relatively easy. Wea??d highly recommend this company.
Originally we werena??t going to use movers but Movivan was really good value for money so we went ahead. They were amazing. The men were so quick and professional. It was such a smooth easy experience because of their help which says a lot for a move. Would highly recommend.
The guys from Movivan were brilliant! They packed the van in London and unloaded my belongings in rural Wales - it was a heatwave and they worked so hard to get the job done. No breakages, friendly, really efficient. I'm happy to recommend. Thank you Movivan team.
An absolutely fantastic company who finds ways to make your move easy and stress less.
The removal team were fast efficient and friendly.
I would definitely use them again.
London East Central
We had a pretty complicated moving day, moving between 2 apartments and sending many furniture and packed items to storage some 90 miles away. The 4 men who moved us were really great, hard working and cheerful and came up with solutions to problems we encountered on the day. I thoroughly recommend them.
London North West
They transported my 50" TV and I did not notice it was broken until 14 days later as I was working and trying to set up the house all by myself. I did not have an aerial cord so on the 13th day after my move when I turned it on. It had sound but the screen had been damaged and it was in two distinct places like it had not been packed properly.
When I contacted the company they denied moving it, they said it was not on the list and that they can only claim on insurance if they are notified in 7 days. In other words even though they broke it they are not offering any compensation and even suggested that I was making the whole thing up.
They arrived 2 1/2 hours late after not booking us in when we paid a deposit and had a booking confirmation. They raced around to get it sorted and gave us A?75 off the bill.