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National Movers

National Movers

member since July 2018
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Overview

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Reviews & Ratings
  • Lindsay Milner

    Twickenham

    17/10/2018

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    Terrible service!
    Quote almost doubled from original online price.
    Team arrived 1.5 hours late on move day.
    Some lazy staff unwilling to collapse furniture despite requesting dismantling and reassembling service.
    1 box (including very valuable & personal items) went on the lorry but did not appear the other end! No attempt made to recover this box or investigate its whereabouts.
    Deeply upsetting, stressful and regrettable experience- DO NOT USE!

  • Esther Grew

    Guildford

    8/09/2018

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    Excellent logistics, professional team. Items carefully moved and no damage incurred. Very happy.

  • Philippa Woodcock

    Redhill

    30/08/2018

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    They provided a basic, thorough service.
    They were very keen to chase me to get my booking, but after that I had to chase them for confirmation.
    The guys who turned up were not in uniform, nor was their van branded. I was very reluctant to give them my goods, which went into storage for a night until they could travel. The office was closed at this time so I could not get confirmation.
    They wanted to come one day earlier than agreed and I felt pressured to agree with them. As it was, they didn't turn up until 2 hours after they said they would, so we were loading til 10PM. Exhausting.
    I don't think the company had factored in the distance I had to drive, and assumed that I would be driving hell for leather, rather than taking a night's break. Again, this led to me feeling pressured to arrive asap and rush my journey.
    I had asked for reassembly; the movers said they were not allowed to do this as the furniture was ready disassembled.
    However, they were swift at unloading, and polite.

    More Information

    Areas Covered

    Guildford (GU), Kingston-upon-Thames (KT), Reading (RG), Redhill (RH), Slough (SL), Sutton (SM), Twickenham (TW), Southall (UB)

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