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The whole process was made smoother by the company, the guys on the day where fantastic, I would highly recommend them.
The removals team were very quick and efficient on the day - even with having to go up and down 2 flights of stairs!
I was really happy with NRD from start to finish. Over the phone the customer service was great, they really tried to help as much as possible, and the cost was cheaper than everywhere else. On the day the guys were excellent, they just got on with it without any fuss at all. I would recommend them to anyone moving without hesitation.
Everyone at NRD made a real effort to give great service before and during my move.
The 2 x guys that came on the day to actually move me worked tirelessly from the minute they arrived and were real gentleman. Really nice to deal with as a woman on my own. i just didn't have to worry at all and could just let them get on with it.
i would definitely use NRD again. They did everything we agreed on, were really friendly and helpful....and the horrible job of moving all my stuff from one place to another was sorted painlessly!
Absolutely brilliant guys, couldn't fault them if I tried
The work is very efficient and professional. They make my removal less stressful .I will come back to them for next moving.
Absolutely great. Arrived on time very organised, energetic, friendly and respectful.
Thanks guys and it was lovely meeting you :)
Fantastic stress free service from a very hard working team
Great flexible family business.
Very hard working and professional team and dealt with a breakage extremely well.
The team was very helpful -- friendly and fast! We had a great move and would definitely use NRD again.
Excellent experience with very professional service and competitive price- would highly recommend
The team was very professional and efficient. I would recommend and use them again.
It was the best decision to use NRD!
If you are on the move look no further!!!!
Customer service was excellent and the stuff who came to pick up / drop off our stuff was equally great!
All I can do is highly recommend this company! Also they were the first to call me back and help me with my enquiry and their price was way better than the other quotes I go. My experience could not have been better!
Great service. Brilliant and easy. Would highly recommend.
Excellent care was taken when packing and removing items - very professional team. Basically they did exactly what I'd asked for with no fuss and a great attitude. I'd definitely use them again and can recommend them 100%.
Kris, Carlos and Babu were fantastic and didn’t stop all day, and the snow didn’t hinder them! All our fragile bits of furniture were wrapped and protected, and everything was moved with care. Would use again.
Great quick and efficient. They have been very careful with our stuff and to a good price.
Great service. Highly recommended. Very professional and efficient. Thanks a lot!
Really good, professional, efficient, would definitely use again
Great service from NRD. Fast and flexible and made moving day much easier.
I am very pleased with the service. Even though there was a delay on the day because of a mix up they made up tame by sending one more mover to speed up the process. Everything was moved without exception even plastic bags full of random stuff and plants as well. Nothing broken and all of that done in about two and a bit hours.
They were very speedy at loading and unloading. Lots of help. Thanks so much!
Superb. They were incredibly professional. They had to reschedule to start later in the day than planned and so rearranged things to have more people to help pack the van. A great service, excellent value for money
I had a brilliant 2-man team who battled the heat to get me moved in less than 3 hours! Friendly, professional and highly competent, I would definitely recommend NRD deliveries and I think they are great value for money for the level of service provided. Many thanks again!
Friendly helpful guys. They were quick and the move went smoothly. Would definitely recommend them.
Very friendly and considerate. Were careful with my stuff, and didn’t rely on me to pitch in. All done very quickly.
Quick and efficient.
Great communication, efficient and careful movers
Very professional and very quick - they made the job look easy!
Mohammed and Doru were polite and efficient and extremely helpful.
Very good service!
Great service, both beforehand when dealing with the team on the phone, and on the day itself. The team were very helpful with my possessions, and took particular care of a piece of furniture that I'd made myself that I was concerned about being scratched. The packing service was well worth it as it made the day much easier!
Excellent all round.
Friendly, on time, and professional. Highly recommended service!
Great guys. I compared several offers and NRD had the cheapest price so that I could afford more than one extra hand. I was worried to find a poor service behind the price. Instead they arrived on time and have been extremely efficient workers such that I didn't need to pay any extra time.
They've been careful not to damage either my boxes or the building communal areas.
They are definitely my first point of contact for the next moving.
Excellent service - very pleased. Thank you!
Super good service, very thoughful, polite and hard working, good price with premium service indeed!
Great service and reasonably priced. We were very happy.
The movers were brilliant, polite and very professional.
NRD were great. Even though I had way more stuff than previously anticipated, they were super helpful, quick and flexible. I will definitely use them next time.
These guys were very good and worked in a very professional and cheerful manner.
I would recommend NRD to anyone looking to move. We had an extremely stressful move where we had some big last minute changes in the last two days. We changed where we were moving to, I had to ask them for storage quotes the day before we were supposed to move and didn't really confirm everything until the morning of the move. The whole team and Daniel especially were extremely patient and flexible, were easily contactable and talked me through everything. On the day of the move they were extremely late (about 2 hours, because their job before was bigger than expected), but even though it was almost 7 when they arrived and the men didn't finish until after 8.30, we weren't charged extra, they did a great job and they did not cancel (which would have been disastrous for us). At the end, I easily contacted Daniel to work out what was owed, he apologised for the lateness and we generally spoke about how it went. They're really a great company to go with, not very expensive and give great service. I've only taken one star off because communication on the day wasn't that great.
Good movers, we paid hourly and there was some waiting time on our end so it was more expensive than we wanted but that was not their fault. They showed up on time and did a good job - the people in the office were nice to deal with.
Very good crew who were efficient and professional. Not a single item was damaged or marked. I would thoroughly recommend NRD.
I would definitely recommend the movers we had on the day. The guys were so helpful and would barely let us help them. They also dismantled and reassembled two beds without much difficulty at all. We were very impressed.
The only critical feedback I have is there there was a lack of communication between the office and the guys who arrived. We were only moving from one flat in our complex to another across the courtyard which meant not only did we not need the truck, there was also no room for it to park (they showed up in a huge truck, not just a van). The guys had no idea about the specifics of our job or what we required and mentioned that it would have been helpful for them to know as they would have brought different equipment. I can't help but think we ended up paying for an extra half hour of work because they weren't corrently informed about what we needed on the day to get the job done faster.
Great. Punctual and fast movers.
Very good service, mid range in terms of pricing
Simple reliable service
Overall the guys did an excellent job. Some of the communication was a little confusing but the guys who delivered the items were exceptional. Friendly, careful and able to think on their feet. Would use again.
Great guys, the move went super fast and everything was well taken care of. Would recommend!
Overall the move went OK and was glad to get in to our new home, The guys who moved us could not have been more helpful and friendly, but a few small items made it not possible to give it a 5 star move, we booked for a large van but one was not available so they sent two smaller ones which was not a problem but then tried to get everything in one small van this was not possible so wasted quite a bit of time there we also booked and paid for our 75 inch TV to be removed and fitted at the new place on the day the man who was to do this was not available, so the driver of the van did take it all down for us but could not refit it at new home, they did instantly refund the money charged for this, everything else was was dismounted and refitted without a problem all furniture was wrapped and protected well, so overall they are a very good removal company, and you do get small things go wrong on the day, but i would use them again i needed to.
Great hassle free moving day. The pick up time changed slightly on the day but thankfully this was not a problem.
A very nice company, everything confirmed by email. No problem with telephone conversations The removal men worked very hard, courteous and helpful. Very well done.
Quick, efficient and polite.
Several broken items upon delivery inspection, but I would still use this company again... just not for anything Fragile.
One of the movers had serious attitude problems that was slightly difficult to cope with on a day that was stressful enough to begin with. Also they've left 5 minutes earlier than was agreed on previously.
The other two movers were professional and very apologetic about their colleague's behaviour.
My Aloe Vera plant and my orchids were both broken. I found the young Italian speaking gent to be quite helpful while his two colleagues were not so much. The focus seemed to be on moving items as quickly as possible with not much care. For the amount I was charged I would expect a lot more care and time on the parts of the movers.
My removal should of been quick and easy but instead on the day it was delayed as my drop off time was changed to the pick up time. It meant that a removal that was meant to be finished by mid afternoon actually finished in the evening and basically took the whole of my day.
The mix up with the times meant I then had to travel to my drop off location to collect my keys, to which took me an hour. I was then charged extra by this company as they had to wait. None of which would of happened if they got my removal time right to begin with. We initially agreed one time and then this was changed so that they could fit another removal in. I won’t be using them again!
They were an hour late despite saying they would come early because of planned road closures. I had to call to ask for an update. They did not give me any warning about this delay. The moving van was over 60 miles away an hour before the end of my booked time. Because of that poor planning, there was no way my move would start on time. And the company did not contact me about the service. I had to reach out to them to complain. Although I appreciate that they gave me a partial refund, my moving day was made far more stressful than needed because of their poor planning and communication. Would not recommend.
2 days prior to my move I have emailed with a precise list of number of boxes and items that will be required to be moved, the guys have not received and were surprised how much i had to move.
I asked for removals to turn up an hour later than i reserved, i was given a time slot between 3 & 6 and the removals turned up at 6 to which didnt help me as I suffer from MS.
The guys who turned up on the day were amazing and i am grateful to only the gents who turned up
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