NRD Movers

NRD Movers

Superb
based on 91 reviews
member since February 2017
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Reviews & Ratings
Customer Reviews
  • Assad

    London South East

    21/02/2024

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    Excellent customers service on time and always avaible for call on the day of moving and ensure the smooth process on the day of moving

  • Mark Solesbury

    Twickenham

    28/08/2023

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    Very helpful.

  • Oluwatosin Adebowale

    London South East

    23/07/2023

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    Daniel was beyond amazing! He is brilliant! The driver I got was amazing as well. Unfortunately, I can't remember his name now. NRD wasn't far the cheapest and most professional company I dealt with, I'll recommend them anyday!

  • Carol Martin

    Bromley

    14/04/2023

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    Very efficient and made the move less stressful! I would definitely recommend NRD Movers!

  • Kwok Kit Tse

    London West

    16/03/2023

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    I recently had a great experience with the customer service of this company. While I didn't receive an estimated time for the team to arrive at my old home, the customer service representative I spoke with was kind, patient, and very helpful in following up with the team. She even helped me realize that they had sent a confirmation via WhatsApp, which I didn't have, and then sent it to my email. Overall, the communication with the customer was excellent, and I found it easy to reach a real person.The delivery man who came to my home was also very nice and hardworking. He did all the wrapping and moved all my stuff by himself. He was also quick and careful with my fragile furniture, and he even helped us unpack the wrapped furniture, even though we didn't have the full unpack service.What's more, I got an offer from this company that was much cheaper than other quotes I received, which was great value for my money. Overall, I had a fantastic experience with this company, and I would highly recommend them to anyone looking for great service at a reasonable price.

  • Neil Gambrell

    Twickenham

    20/02/2023

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    From back room staff to the guys who attended on site the service was exemplary. Everything was packed, wrapped and delivered without any breakages to my new address.

  • Barrend Cathline

    London North

    19/11/2022

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    NRD movers were great from beginning to end. They were reassuring when we made the booking and we felt like we could trust them. The day of the move they were in full communication and we knew exactly where the movers were and what time they would arrive.We had two vans and four men to complete our move, the men were very respectful and professional. They were careful with our items and put things exactly where we asked them.We highly recommend NRD movers for peace of mind, professionalism and quality.

  • Jessica Dudhill

    London East

    21/10/2022

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    NRD was really accommodating with the late changes and disruptions in our house move. Highly recommend them! Super efficient and moved everything quickly with zero damage or issues! Would use them again for sure.

  • Stephanie Raffman

    London South East

    27/05/2022

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    Friendly, efficient, thoughtful and careful with our belongings

  • Obi Amazu

    Sutton

    16/04/2022

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    They were simply brilliant . I've left a very long glowing review on their website but they ticked all the boxes . Value for money , great customer service and so so good at what they do !!

  • Paul Summerhayes

    London East

    4/03/2022

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    Giving that we were moving when Storm Eunice was hitting the guys did a brilliant job

  • Todd

    Croydon

    2/03/2022

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    Really friendly and efficient crew. Made the day very stress free, would 100% recommend.

  • Robert Phillips

    London North West

    14/01/2022

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    The head office were very helpful, but the removal staff were difficult at every opportunity. Argumentative, rude, swore when I asked them to wear masks when in the same room and seemed to enjoy telling me they were not vaccinated. As one example only, we paid for the unpacking service. When I asked to confirm this service, the response was were not decorators. Wish I had paid more for a different company. Unfortunately plenty more examples where that came from.

  • Daniel Currie

    London South East

    4/01/2022

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    The team that moved us were super nice, and very efficient, and NRD's quote was the cheapest we received. Highly recommended!

  • Rebekah

    Ilford

    1/01/2022

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    Efficient, organised and friendly team who made the day as stress free as possible.

    Response:
    Hi Rebekah, thanks for sharing your review with the community. This will help others to become more familiar with how our company operates and the level of service we wish to give all our clients.
  • Olive Green

    London South East

    14/12/2021

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    Punctual. Polite. Helpful. Accommodating and value for money. Would certainly refer them on to anyone I know needing to move. Impressive service.

    Response:
    Hi Olive,Thank you so much for the positive review. We're glad your experience reflects our service; this encourages us to continue providing an excellent service.
  • David Loeb

    London East

    14/12/2021

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    Great on all accounts, would recommend.

    Response:
    Hi David,Thank you for taking the time to leave us a review; we appreciate it. We hope to keep offering an excellent service to all our customers.
  • Isabelle

    London South West

    20/03/2021

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    Fantastic service by NRD, they were helpful on the phone when booking, super efficient and organised on the day of the move as well as friendly.

  • Anna Back

    London South West

    14/12/2020

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    Great enthusiasm and move was very quickly done

  • Cat

    London South East

    24/11/2020

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    Brilliant Removals Service from Alex and Omed. They were complete professionals and really took the stress out of moving house. I would really recommend their services and Ia??ll definitely be using them for for my next house move :)

  • Roo Stewart

    Croydon

    17/11/2020

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    The team was fast, efficient and fun. The least stress I've ever had moving house. Everything arrived in good order, including the fragile items and sofas, which had been wrapped and protected well for transit. I put my trust in the company to get the job done to a high standard... and they delivered.

  • Bethan Hoskins

    London East

    9/11/2020

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    On the day they were great, let me know their ETA beforehand and were super efficient. Made a potentially stressful day very easy.

  • Millie

    London East

    6/09/2020

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    Lovely guys, knowledgeable and helpful. A totally joy, would book again.

  • Elisa

    London South East

    5/09/2020

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    I highly recommended NRD! My move has been quick and smooth...no delays, no damages, perfect!

  • Louise Goodman

    London South East

    27/08/2020

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    Brilliant service, everything was packed quickly and efficiently and then loaded into the storage unit at the other end with no problems. Highly recommend.

  • Janice Mcarthur

    London South West

    26/05/2020

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    Superb helpful service. They emptied my daughters room at uni. During lockdown. Packed it all including A?20 and some change she did not know she had and delivered it all safely, including musical instruments from London to the Highlands. Thank you all.

  • Dimi

    London North West

    26/05/2020

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    Efficient service, easy to arrange, accommodating my needs, good value for money

  • Thea Wiltshire

    London East

    13/05/2020

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    The team were efficient, polite and careful with all of my belongings.
    Couldna??t recommend them more highly

  • Greg Knox

    Croydon

    4/05/2020

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    Very easy to speak to. Helped me out at the last minute when I had to unexpectedly remove furniture. Efficient on the day - whole move took 3 hours. Carefully packed my large furniture

  • Lizbeth Ansell

    London North West

    20/04/2020

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    Everything went extremely smoothly.

  • Lauren Murphy

    London South East

    8/02/2020

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    Such a good price for a great service! Highly recommend!!

  • Gary Redrup

    London South East

    18/11/2019

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    The whole process was made smoother by the company, the guys on the day where fantastic, I would highly recommend them.

  • Elena

    London North West

    17/11/2019

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    I would recommend NRD to anyone looking to move. We had an extremely stressful move where we had some big last minute changes in the last two days. We changed where we were moving to, I had to ask them for storage quotes the day before we were supposed to move and didn't really confirm everything until the morning of the move. The whole team and Daniel especially were extremely patient and flexible, were easily contactable and talked me through everything. On the day of the move they were extremely late (about 2 hours, because their job before was bigger than expected), but even though it was almost 7 when they arrived and the men didn't finish until after 8.30, we weren't charged extra, they did a great job and they did not cancel (which would have been disastrous for us). At the end, I easily contacted Daniel to work out what was owed, he apologised for the lateness and we generally spoke about how it went. They're really a great company to go with, not very expensive and give great service. I've only taken one star off because communication on the day wasn't that great.

  • Lorraine

    London North

    11/11/2019

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    Quick, efficient and polite.
    Several broken items upon delivery inspection, but I would still use this company again... just not for anything Fragile.

  • Bethany

    London South East

    8/11/2019

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    Good movers, we paid hourly and there was some waiting time on our end so it was more expensive than we wanted but that was not their fault. They showed up on time and did a good job - the people in the office were nice to deal with.

  • Dora Szakacs

    London South West

    4/11/2019

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    One of the movers had serious attitude problems that was slightly difficult to cope with on a day that was stressful enough to begin with. Also they've left 5 minutes earlier than was agreed on previously.
    The other two movers were professional and very apologetic about their colleague's behaviour.

  • Hannah Earl

    Twickenham

    1/11/2019

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    The removals team were very quick and efficient on the day - even with having to go up and down 2 flights of stairs!

  • Ryan Harris

    London East

    30/10/2019

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    I was really happy with NRD from start to finish. Over the phone the customer service was great, they really tried to help as much as possible, and the cost was cheaper than everywhere else. On the day the guys were excellent, they just got on with it without any fuss at all. I would recommend them to anyone moving without hesitation.

  • Lucy Reid

    London North West

    24/10/2019

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    Everyone at NRD made a real effort to give great service before and during my move.

    The 2 x guys that came on the day to actually move me worked tirelessly from the minute they arrived and were real gentleman. Really nice to deal with as a woman on my own. i just didn't have to worry at all and could just let them get on with it.

    i would definitely use NRD again. They did everything we agreed on, were really friendly and helpful....and the horrible job of moving all my stuff from one place to another was sorted painlessly!

  • Moneeb Mirza

    London West

    18/10/2019

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    Absolutely brilliant guys, couldn't fault them if I tried

  • Shahida Nasim

    Bromley

    12/10/2019

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    Very good crew who were efficient and professional. Not a single item was damaged or marked. I would thoroughly recommend NRD.

  • Ling

    London South East

    12/10/2019

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    The work is very efficient and professional. They make my removal less stressful .I will come back to them for next moving.

  • Esther Sealy

    London East

    5/10/2019

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    Absolutely great. Arrived on time very organised, energetic, friendly and respectful.

    Highly recommended!

    Thanks guys and it was lovely meeting you :)

  • Gary Colville

    London South West

    23/09/2019

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    Fantastic stress free service from a very hard working team

  • Moemi Nanjo

    London West Central

    21/09/2019

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    Great flexible family business.

  • Stephanie Gorosh

    London East Central

    18/08/2019

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    They were an hour late despite saying they would come early because of planned road closures. I had to call to ask for an update. They did not give me any warning about this delay. The moving van was over 60 miles away an hour before the end of my booked time. Because of that poor planning, there was no way my move would start on time. And the company did not contact me about the service. I had to reach out to them to complain. Although I appreciate that they gave me a partial refund, my moving day was made far more stressful than needed because of their poor planning and communication. Would not recommend.

  • Hugo Cassidy

    London East

    15/06/2019

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    Very hard working and professional team and dealt with a breakage extremely well.

  • Claire Eagle

    London North

    22/05/2019

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    The team was very helpful -- friendly and fast! We had a great move and would definitely use NRD again.

  • Anna Stevenson

    London North

    6/05/2019

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    Excellent experience with very professional service and competitive price- would highly recommend

  • Veronica Brade

    London East

    5/05/2019

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    The team was very professional and efficient. I would recommend and use them again.

  • R Lina Bekefi

    London North West

    4/05/2019

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    It was the best decision to use NRD!
    If you are on the move look no further!!!!
    Customer service was excellent and the stuff who came to pick up / drop off our stuff was equally great!
    All I can do is highly recommend this company! Also they were the first to call me back and help me with my enquiry and their price was way better than the other quotes I go. My experience could not have been better!
    Thanks again!

  • Aisling Mcnally

    London South East

    29/04/2019

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    My Aloe Vera plant and my orchids were both broken. I found the young Italian speaking gent to be quite helpful while his two colleagues were not so much. The focus seemed to be on moving items as quickly as possible with not much care. For the amount I was charged I would expect a lot more care and time on the parts of the movers.

  • Chanelle

    London East

    27/04/2019

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    My removal should of been quick and easy but instead on the day it was delayed as my drop off time was changed to the pick up time. It meant that a removal that was meant to be finished by mid afternoon actually finished in the evening and basically took the whole of my day.

    The mix up with the times meant I then had to travel to my drop off location to collect my keys, to which took me an hour. I was then charged extra by this company as they had to wait. None of which would of happened if they got my removal time right to begin with. We initially agreed one time and then this was changed so that they could fit another removal in. I wona??t be using them again!

  • Taylor

    London North

    9/04/2019

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    I would definitely recommend the movers we had on the day. The guys were so helpful and would barely let us help them. They also dismantled and reassembled two beds without much difficulty at all. We were very impressed.

    The only critical feedback I have is there there was a lack of communication between the office and the guys who arrived. We were only moving from one flat in our complex to another across the courtyard which meant not only did we not need the truck, there was also no room for it to park (they showed up in a huge truck, not just a van). The guys had no idea about the specifics of our job or what we required and mentioned that it would have been helpful for them to know as they would have brought different equipment. I can't help but think we ended up paying for an extra half hour of work because they weren't corrently informed about what we needed on the day to get the job done faster.

  • Olivia Whelan

    London North

    26/03/2019

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    Great guys, the move went super fast and everything was well taken care of. Would recommend!

  • Tia Salm

    London North West

    16/03/2019

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    Great service. Brilliant and easy. Would highly recommend.

  • Ross Davidson

    London South East

    8/03/2019

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    Excellent care was taken when packing and removing items - very professional team. Basically they did exactly what I'd asked for with no fuss and a great attitude. I'd definitely use them again and can recommend them 100%.

  • Ben Sheterline

    London South East

    3/03/2019

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    Kris, Carlos and Babu were fantastic and didna??t stop all day, and the snow didna??t hinder them! All our fragile bits of furniture were wrapped and protected, and everything was moved with care. Would use again.

  • Sandra Pohlodek

    London North

    11/02/2019

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    Great quick and efficient. They have been very careful with our stuff and to a good price.

  • Horacio Garcia

    London South West

    8/02/2019

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    Great service. Highly recommended. Very professional and efficient. Thanks a lot!

  • Kevin Matthews

    London East

    1/02/2019

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    Great. Punctual and fast movers.

  • Alex Manini

    London South East

    29/01/2019

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    Very good service, mid range in terms of pricing

  • Lydia Mulkeen

    London North

    4/01/2019

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    Really good, professional, efficient, would definitely use again

  • Agne Blazeviciute

    London South East

    14/12/2018

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    2 days prior to my move I have emailed with a precise list of number of boxes and items that will be required to be moved, the guys have not received and were surprised how much i had to move.

    I asked for removals to turn up an hour later than i reserved, i was given a time slot between 3 & 6 and the removals turned up at 6 to which didnt help me as I suffer from MS.

    The guys who turned up on the day were amazing and i am grateful to only the gents who turned up

  • Douglas Markey

    London North

    17/11/2018

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    Great service from NRD. Fast and flexible and made moving day much easier.

  • Vladislav Altanov

    London South East

    30/09/2018

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    I am very pleased with the service. Even though there was a delay on the day because of a mix up they made up tame by sending one more mover to speed up the process. Everything was moved without exception even plastic bags full of random stuff and plants as well. Nothing broken and all of that done in about two and a bit hours.

  • Catriona Vick

    London North West

    11/08/2018

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    They were very speedy at loading and unloading. Lots of help. Thanks so much!

  • Jo Smith

    London East

    7/08/2018

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    Superb. They were incredibly professional. They had to reschedule to start later in the day than planned and so rearranged things to have more people to help pack the van. A great service, excellent value for money

  • Kate Williams

    London North

    22/07/2018

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    I had a brilliant 2-man team who battled the heat to get me moved in less than 3 hours! Friendly, professional and highly competent, I would definitely recommend NRD deliveries and I think they are great value for money for the level of service provided. Many thanks again!

  • Ron Scott

    London South East

    24/05/2018

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    Overall the move went OK and was glad to get in to our new home, The guys who moved us could not have been more helpful and friendly, but a few small items made it not possible to give it a 5 star move, we booked for a large van but one was not available so they sent two smaller ones which was not a problem but then tried to get everything in one small van this was not possible so wasted quite a bit of time there we also booked and paid for our 75 inch TV to be removed and fitted at the new place on the day the man who was to do this was not available, so the driver of the van did take it all down for us but could not refit it at new home, they did instantly refund the money charged for this, everything else was was dismounted and refitted without a problem all furniture was wrapped and protected well, so overall they are a very good removal company, and you do get small things go wrong on the day, but i would use them again i needed to.

  • Alex Curtis

    London North

    19/05/2018

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    Great hassle free moving day. The pick up time changed slightly on the day but thankfully this was not a problem.

  • Lisa Nicholls

    London South West

    17/05/2018

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    Friendly helpful guys. They were quick and the move went smoothly. Would definitely recommend them.

  • Rosel Tallach

    London North

    13/05/2018

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    Very friendly and considerate. Were careful with my stuff, and didna??t rely on me to pitch in. All done very quickly.

  • Nicholas

    London North West

    6/05/2018

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    Fantastic service.
    Quick and efficient.

  • Josiah Truasheim

    London East

    15/04/2018

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    Great communication, efficient and careful movers

  • Rachel Fairfax

    London South West

    9/04/2018

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    Very professional and very quick - they made the job look easy!

  • Steephen Fox

    London North

    22/03/2018

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    A very nice company, everything confirmed by email. No problem with telephone conversations The removal men worked very hard, courteous and helpful. Very well done.

  • Tim Frost

    London North West

    6/03/2018

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    Mohammed and Doru were polite and efficient and extremely helpful.

  • Cedrick Lin

    London North West

    6/03/2018

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    Simple reliable service

  • Kreena Patel

    London South West

    3/03/2018

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    Very good service!

  • Christopher Hadley

    London South East

    28/02/2018

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    Great service, both beforehand when dealing with the team on the phone, and on the day itself. The team were very helpful with my possessions, and took particular care of a piece of furniture that I'd made myself that I was concerned about being scratched. The packing service was well worth it as it made the day much easier!

  • Lawrence Simpson

    London East

    25/02/2018

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    Excellent all round.

  • Aaron Everitt

    London South West

    17/02/2018

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    Friendly, on time, and professional. Highly recommended service!

  • Salvatore Dolcimascolo

    London South West

    8/02/2018

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    Great guys. I compared several offers and NRD had the cheapest price so that I could afford more than one extra hand. I was worried to find a poor service behind the price. Instead they arrived on time and have been extremely efficient workers such that I didn't need to pay any extra time.
    They've been careful not to damage either my boxes or the building communal areas.
    They are definitely my first point of contact for the next moving.

  • Zineb Aquedim

    London East Central

    2/02/2018

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    Excellent service - very pleased. Thank you!

  • Kenny Penman

    London North West

    4/12/2017

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    Overall the guys did an excellent job. Some of the communication was a little confusing but the guys who delivered the items were exceptional. Friendly, careful and able to think on their feet. Would use again.

  • Gexiang Wang

    London West

    27/11/2017

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    Super good service, very thoughful, polite and hard working, good price with premium service indeed!

  • Nesli Kaplan

    London East

    5/11/2017

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    Great service and reasonably priced. We were very happy.

  • Coralie Lebon

    London East

    3/11/2017

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    The movers were brilliant, polite and very professional.

  • Natalie

    London South West

    2/11/2017

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    NRD were great. Even though I had way more stuff than previously anticipated, they were super helpful, quick and flexible. I will definitely use them next time.

  • Barry Gravell

    London East

    21/08/2017

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    These guys were very good and worked in a very professional and cheerful manner.

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