Cannot fault them. Really friendly upfront, really hard working and courteous on the day.
Amazing service. Very friendly and hardworking team who took great care of our belongings. They were punctual, diligent and did an overall amazing job. Highly recommend.
The team were very impressive and made the day stress free.
They arrived dead on time, packed up the whole house in less than 1.5 hours and were always laughing and looked like they enjoy what they do.
I would certainly use them again!
Brilliant. I’d recommend to anyone moving. Helped up so much even though I needed them about. Really hard working and efficient.
Very efficient team. Moved all our furniture very quickly- we were in our new house before we knew it. Would definitely use Optimistix in the future if we move again.
I could not fault Optimistix on their service on our recent move to Edinburgh. They provided a full packing service, storage and delivery to Edinburgh. The team worked very quickly packing and unpacking, delivered on time in Edinburgh and all of our goods arrived in perfect condition. Maria in the office was also very helpful and dealt with all my queries, including changes to delivery address and timing. Great service!
Excellent service during the booking process and on removals day. The removals staff provided an efficient, friendly, intelligent, and careful service. I've moved house several times over the past five years and Optinistix are the best company I've moved with.
Not having moved in 12 years since living in London it was a daunting task having to pack up and move our 2 bedroom, 2 bathroom flat in a short space of time. From the moment Maria picked up the phone I felt comfortable and reassured that I had come to the right removal company. A representative came around a day later and gave us a fixed quote so I knew exactly what it was going to cost. The moving day went smoothly and their removal men were very polite and took good care of our possessions. Would definitely recommend this company if you want peace of mind.
Really good experience and stress free. They worked hard and it was really nice to hear the guys laughing as they worked
Efficient and organised team who made our day as smooth as possible.
Great work completed quickly:
Packing option completely worth it. No breakage at all despite a lot of china and glassware
They were 6 men on moving day (vs 5 on quote) with 2 trucks so this was beneficial. Professional work with good manners.
Very polite and cautious, hard working, excellent team, best we have used in 10 years, highly recommend
Excellent, would definitely recommend, they went above and beyond every step of the way.
Good job, quick and efficient
These guys are brilliant. Right from the lady who deals with bookings on the phone (Maria) through to the onsite survey/free quote and then the team doing the packing/move itself. We had a nightmare situation where our buyer messed us around on the day of the move and it all had to be pushed back by 5 days but Optimistix went out of their way to help us and make everything work. Highly recommended!
Would highly recommend, great customer service pre move and reliable and fast move
At first I thought that the price was a little more than I would have expected, but when I saw just how hard the team worked on the day doing our TWO moves (moving in to two separate homes), I could not have been more impressed. One mistake was made with a wardrobe taken to the wrong address, but this was rectified very quickly. I only had two tiny breakages (two mugs) so all in all everything was superb. The back office staff was absolutely amazing and I was very happy with the service. I would absolutely use Optimistix Movers again, and can warmly recommend them.
Absolutely brilliant service. Maria in the office was great from start to finish, our move date changed several times very close to Christmas which they were able to accommodate. Even when we needed an extra van (due to my mistake and not listing everything on inventory) this was sorted quickly and the move went incredibly smoothly. Nothing broken and not stressful for us at all. Would highly recommend
Very helpful office staff and very helpful and efficient removal guys. I am very happy with Optimistix and would recommend them to anyone.
Very professional company nothing was too much trouble and they were a happy bunch. Would highly recommend
Very good and accommodating
Optimistix were great from start to finish. They did everything they said they would with no extra charges on the day. The team moving us on the day were friendly and helpful and didn't stop until it was done. Would highly recommend.
Genuinely awesome experience, highly recommend. Super slick and took the pain out of what could have been a stressful day.
Fantastic service. Friendly, no fuss, efficient, quick - would highly recommend.
Efficient, well prepared for wrapping heavy delicate items such as mattresses, experienced in dismantling and assembly of recliners, bed frames, garden furniture furniture, etc...
Very helpful throughout the whole process, great customer service. They came to the house beforehand to do a survey and gave us a fixed quote (no charge). They offered 10 boxes, delivered for free. A bit expensive, but worth the investment if you don't want any surprises on the day and careful movers.
Really good, the two guys who moved and delivered my things were great and very nice and chatty. received phone calls from them to update me, i would recommend.
Very efficient, clean and safe. Would definitely recommend.
At the last stage of moving, I think they could go around and do a final check. Later I went back to the flat and found couple of boxes not loaded.
The team on the day were fantastic
Nice bunch. Turned up on time, worked without complaint and even brought extra guys to help with the final part of the move. Great service and recommended.
Removal men running late, then I felt rushed...they weren't the happiest crew, but arrived in one piece,with no breakages!
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