Here at Pacific Removals, we provide removal services across London, the UK and worldwide. All of the removal services we offer are tailored to suit the individual needs of our customers, ensuring an efficient and smooth house or office move, from anywhere, to anywhere.
Very quick, courteous and efficient. Would highly recommend.
Turned moving day into a stress free experience with an efficient and flexible service.
Pacific Removals came prior of the moving, to give the closest estimate. Price was very reasonable. On the day, we were surprised to only see 2 men when we agreed on 3, however they gave us a discount of £100. I insisted to have the final price before the moving, to not have a bad suprise, however at the end, we had to pay an extra £30 fee for the extra boxes the men I've used as they used more than planned. The job was done quite quickly but the men weren't very careful. We found out after they left that the warderobe was re-assemble badly and one expensive lamp was broken. Pacific Removals didn't want to reimburse us saying that was because of the bad quality of the furniture.
Movers, although friendly and polite, didn’t come with correct tools and had to use mine to break down beds.
Two of my walls were damaged at my new house as the furniture wasn’t broken down as much as it should have been. I have had to repair these at my own expense.
In one word. HORRENDOUS! Only realised on moving day after 9am when we called them to ask where were the people moving our stuff that they gave out slot to someone else. We ended up having to wait until they arrange other people to move our stuff wici it happened by 2.30 PM. After loads of complaines and calles they came but we didn't get out of the old house until 6 pm.
We had to help them in the new house even though they wasn't the service we had . It got to 10 PM and they were still there.
The guys who came were amazing, and super nice. That wasn't the problem. But the boss wasn't!
Hopefully we don't have to move again any time soon... but if and when we do it, it won't be with them that's for sure!!
Maria of Pacific Removals replied:
We are sorry to hear that the you have faced the problem on moving day, but it was just miss understanding between us, you were never confirm moving date with us, just kept saying Keep the slot available for you. We were under impression you will confirm your moving date. Any way we do apologise for the inconvenience caused by us.
We know from experience just how hectic, stressful and time-consuming home removals can be. This is why we recommend you hire our highly skilled and professional house removal specialists to ensure that your house move is carried out as efficiently and smoothly as possible. We don’t just handle your goods; we are there every step of the way, throughout the move, to give you the due diligence you deserve.
We have flexible, cost-efficient and reliable storage solutions. Whether you have furniture that you want to be stored out of the way for a while or there has been a delay with your house move, we will have the self-storage solution for you. When you choose Pacific Removals for your storage, you can be confident that we will take care of all your storage needs.
When it comes to moving, there are those that want to actively get involved in the move and engage with the whole stressful situation and there are those that want to sit back and leave it to the professionals. Here at Pacific Removals, we work with both these types of people, offering the packaging materials so you can do the packing yourself, or we can do the packing for you so you can sit back and relax, safe in the knowledge that your belongings are safe and secure.