Here at Pacific Removals, we provide removal services across London, the UK and worldwide. All of the removal services we offer are tailored to suit the individual needs of our customers, ensuring an efficient and smooth house or office move, from anywhere, to anywhere.
In one word. HORRENDOUS! Only realised on moving day after 9am when we called them to ask where were the people moving our stuff that they gave out slot to someone else. We ended up having to wait until they arrange other people to move our stuff wici it happened by 2.30 PM. After loads of complaines and calles they came but we didn't get out of the old house until 6 pm.
We had to help them in the new house even though they wasn't the service we had . It got to 10 PM and they were still there.
The guys who came were amazing, and super nice. That wasn't the problem. But the boss wasn't!
Hopefully we don't have to move again any time soon... but if and when we do it, it won't be with them that's for sure!!
Maria of Pacific Removals replied:
We are sorry to hear that the you have faced the problem on moving day, but it was just miss understanding between us, you were never confirm moving date with us, just kept saying Keep the slot available for you. We were under impression you will confirm your moving date. Any way we do apologise for the inconvenience caused by us.
We know from experience just how hectic, stressful and time-consuming home removals can be. This is why we recommend you hire our highly skilled and professional house removal specialists to ensure that your house move is carried out as efficiently and smoothly as possible. We don’t just handle your goods; we are there every step of the way, throughout the move, to give you the due diligence you deserve.
We have flexible, cost-efficient and reliable storage solutions. Whether you have furniture that you want to be stored out of the way for a while or there has been a delay with your house move, we will have the self-storage solution for you. When you choose Pacific Removals for your storage, you can be confident that we will take care of all your storage needs.
When it comes to moving, there are those that want to actively get involved in the move and engage with the whole stressful situation and there are those that want to sit back and leave it to the professionals. Here at Pacific Removals, we work with both these types of people, offering the packaging materials so you can do the packing yourself, or we can do the packing for you so you can sit back and relax, safe in the knowledge that your belongings are safe and secure.