Pacific Removals

Pacific Removals

Mitcham, London
Great
based on 10 reviews
member since October 2014
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Overview

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Reviews & Ratings
Customer Reviews
  • Trevor Gates

    Bromley

    21/12/2018

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    Fantastic company, professional, polite and would definitely use again.

  • Honghong Chen

    London

    27/07/2018

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    Really friendly and great mans moving and punctual on the day with their service. We have very heavy boxes and furniture but they did it for us for no problem. I can see at the end they are all very tired but they still insist to help. With the price being the cheapest in market too I can't see more they can offer. Great company.

  • Farhan Ahmad

    Croydon

    27/03/2018

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    Hassle free, good value for money. Wrapped every thing securely before moving

  • Kathryn Franks

    Bromley

    18/03/2018

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    Absolutely brilliant company - can’t rate highly enough. Extremely efficient and friendly team. Highly recommend to others and will definitely use again.

  • Trish Wise

    London

    21/12/2017

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    Very quick, courteous and efficient. Would highly recommend.

  • Colin Mackenzie

    London

    8/12/2017

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    Turned moving day into a stress free experience with an efficient and flexible service.

  • Stacey Till

    London

    6/04/2019

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    They were fast, polite and super efficient. However when they did stack boxes in the new house so high I couldn't reach the top box to unpack and there was quite a few scuffs to the walls where they stacked.
    But for speed and efficiency they could not be faulted

    Response:
    Thank you for your kind words. we are sorry for any inconvenience. We'll strive to do better.
  • Diane Piot

    London

    30/11/2017

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    Pacific Removals came prior of the moving, to give the closest estimate. Price was very reasonable. On the day, we were surprised to only see 2 men when we agreed on 3, however they gave us a discount of £100. I insisted to have the final price before the moving, to not have a bad suprise, however at the end, we had to pay an extra £30 fee for the extra boxes the men I've used as they used more than planned. The job was done quite quickly but the men weren't very careful. We found out after they left that the warderobe was re-assemble badly and one expensive lamp was broken. Pacific Removals didn't want to reimburse us saying that was because of the bad quality of the furniture.

  • Suzanne

    Beckenham

    15/12/2017

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    Movers, although friendly and polite, didn’t come with correct tools and had to use mine to break down beds.
    Two of my walls were damaged at my new house as the furniture wasn’t broken down as much as it should have been. I have had to repair these at my own expense.

  • Francisco Bosch

    London

    1/08/2017

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    In one word. HORRENDOUS! Only realised on moving day after 9am when we called them to ask where were the people moving our stuff that they gave out slot to someone else. We ended up having to wait until they arrange other people to move our stuff wici it happened by 2.30 PM. After loads of complaines and calles they came but we didn't get out of the old house until 6 pm.
    We had to help them in the new house even though they wasn't the service we had . It got to 10 PM and they were still there.
    The guys who came were amazing, and super nice. That wasn't the problem. But the boss wasn't!
    Hopefully we don't have to move again any time soon... but if and when we do it, it won't be with them that's for sure!!

    Response:
    We are sorry to hear that the you have faced the problem on moving day, but it was just miss understanding between us, you were never confirm moving date with us, just kept saying Keep the slot available for you. We were under impression you will confirm your moving date. Any way we do apologise for the inconvenience caused by us.
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