Excellent service, no fuss, the movers were prepared to go above and beyond.
The guys from reasonable movers were fantastic on the day moving everything so quickly. We didnt get the keys until 4.30pm which was stressful but they carried on with no issue. I arranged everything though Adam who couldnt have been more helpful.
Yes very efficient during the move day 6 men three vans did a great job , no problems what do ever
Had absolutely no respect for our home or possessions. Walked through the house with no shoe protection or carpet protection. Piled everything on top everything in the trucks causing damage and refused to take certain items because they were too difficult to take apart (even though that was in the quote) and at first refused to take T.V`s because they looked too expensive!!! communication was only by wassap, the whole setup was very amateurish. Then to add insult to injury tried to charge me more money because they got the quote wrong!!!
Were supposed to arrive at 9am. They arrived at 6.35pm. We paid for two vans, one of them supposedly broke down on the way. What happened to the second van? A mystery as it was never mentioned.Then we were supposed to have 4 vans coming our way butthey were waiting for someones key to finish a job first. Then they started offloading, ETA: 2pm. Then they were still waiting according to the transport manager? Lie after lie. We had to hire a van and start the move ourselves as the estate agent was pressuring us to vacate the property. Eventually, they sent a lorry and a van at 6.35pm. They finished offloading at 11pm. No sympathy from customer service. The packing service was very basic, no checklist, no instruction from them on what to keep. They even packed one of their colleagues hoody and had to open boxes to find it. It would have been funny if moving day had gone well the next day. But we should have taken it as a warning for a company that doesn't what they're doing.
Save Up to 70% on Removal Costs
Save 70% off the cost of your house move today!