Welcome to Removers and Storers, based in Essex for over 12 years we provide household removal services within the South East area to any UK, European or Worldwide location. We understand that every client has different needs and this is why we offer a comprehensive range of removals services to help all of our clients, no matter how big or small their needs.
I’d highly recommend this company to anyone, they were brilliant.
On time and very careful with our belongings.
I have used them before and choosing them again was the right choice. Briliant from start to finish.
Great! 3 people turned up and moved out of our old property in good time. Checkpoints at various stages of the move to ensure we were happy and good throughout.
Moved part of the furniture up to a second floor flat very swiftly and the rest went into their storage.
Will be using them again when we move out.
We used this company to pack and move us. The guys who came to pack were fantastic, and got everything safely into boxes very quickly and efficiently.
On moving day everything went smoothly. We received a call to say they had got stuck in traffic, and were on the way which was very reassuring! Everything was moved in and out of the van safely in perfect condition, and put in the right rooms in the new house.
I would highly recommend.
Would totally recommend this company , they worked so hard and nothing was too much trouble especially when we didn’t get in the new house till much later than anticipated
Thank you for making the move as stress free as a move can be!
Fantastic crew, made moving painless!
Very good company and helpful through the whole process
Excellent service would highly recommend.
Excellent service. Very helpful lads, nothing to much trouble. Would use again.
Was very pleased with the men who moved me, nothing to much trouble.
Polite helpful staff, no breakages!
Only criticism is that I was told I'd be asked to have a look round the house to check everything was loaded up on the van before leaving but this didn't happen. I had to ask them to open the van to put some last bits in.
That aside I was very satisfied with the service.
They managed to tread mud on a brand new carpet and break a Devan drawer. They fixed it with sellotape. Also no mattress covers used so a nearly new mattress was marked from a dirty lorry floor. They turned up on time and worked hard but felt they were inexperienced. Don’t think I would recommend them to anyone.
Timing was great and the staff were friendly, however I completed a form for Removers and Storers to contact me with regards to my move as there is a now a huge dent in the middle of my wardrobe, but nobody is yet to contact me which is very disappointing.
I am hoping that the matter will be resolved and still waiting for Removers and Storers to contact me.
These were a mid-priced company. The packer was great, quick and efficient. On the move day itself, the team of 4 were okay. Arrived on time, packed up the 3 trucks quite fast. But nothing was covered - like the TV's or furniture which we understood they would do. They didn't put down any covering to protect the carpets, which we understood they would do. We asked them and they accommodated. Three of the team were helpful and got on with things, the forth young lad needed direction as he wasn't careful, didn't notice when things weren't ready and was rude to my husband. Worth keeping control so things you need don't get put into the garage! But all in all they were fine and fair value.
I have had a few house moves in my life but sadly this one ranks as the worst. The customer service pre-move was all good and could not be faulted but this all paled into insignificance on the move day itself. On arrival of the removal truck my wife and I were both concerned that it wasn't big enough. The crew themselves were very friendly and professional and when we voiced our concerns we were told that the job sheet did not take into account clothes rails which we had mentioned at the initial assessment. It became clear later that there would not be enough room. Another vehicle was arranged to collect the excess. My wife waited while I headed to our new home. On route I received a phone call to say that the truck had broken down on an 'A" road as the clutch had gone. The upshot of this was the company had to hire a couple of vans locally and then offload our belongings from the original truck to these vans and the additional van from earlier. As a result, our plan of getting boxes into allocated rooms went to pot as the offloading had to be done during darkness. The job was completed at 22.30 and just added to the many strains and stresses in moving home. Not a good experience!!
Never use this company. Huge stress. Two small vans arrived rather than the 18 ton lorry agreed. The third van arrived later in the evening. Took our belongings and three days later has still not delivered them. They have left our 5 year old with no bed for 3 days now. They have removed a van of our items from our old house and still not delivered it 3 days later despite promises it would arrive first thing the next day. Full of lies. We still do not have our belongings and lots of stress. Do not use this company.
Utterly wretched experience with Removers and Storers. Their quote came in lowest of three companies who quoted to us. They promised to pack and unpack us in two days. The first day, two men left at 4:30 after doing nothing more than packing boxes (really badly, as we later discovered). The following day, two men left the team midday with no explanation to us. No one took the lead, and the rest of the men left at 8:30 having barely emptied the vans and leaving us surrounded by a pile of boxes. We had to have our toddler spend the night with friends unexpectedly because there was nowhere for her to sleep. I was 6 months pregnant at the time and faced with unpacking and lifting many boxes, which was the whole point of paying someone to unpack us. The movers also broke one of our bookcases. When we brought the terrible pack job to the attention of the company, they did not reply promptly to our complaint. Eventually, they did seem to be rather shocked and sent one man (4 days later) to help finish the unpack after my husband and I had done most of it. They have promised us a partial refund, but we have not received it nearly a month later.
Regret using them, they did not do what their surveyor promised, asked for two days price and last week changed to 1-day move, sent less men than promised. They left 1 bike, 2 boxes, big pots without taking as they sent small truck, took money for reassembly but did not do it and did not give the money back. We are going to the Ombudsman now for compensation of our losses.
Regret chosing this company called Removers&Storers.
Absolutely terrible service- my Mum and I carried most of it as they turned up so late. They then couldn’t find the address to take it to and left all the boxes in one room so I had to carry them up the stairs. They also dropped things.
The house removals team here at Removers and Storers understand that every one of our customers have their own needs and no move is ever the same, this is why we offer a removals service that can adapt to accommodate any situation, however unique. We can personalise your home removals service to suit your needs, timescale and budget.
Our bespoke and affordable storage facilities can give you the answer to all your storage concerns, whether you have a few weeks between moves or you don’t have the space for items in your home any more we can help. Everything you leave with us is securely monitored 24-7, we can even build a storage container to suit your needs.
Here at Removers and Storers we have a range of packing services to help you, we can pack up your whole home or just a few items. We will expertly wrap and place all your possessions into their appropriate containers ready for safe transportation to your new home.