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Sky Movers

Sky Movers

Superb
based on 56 reviews
member since June 2018
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Reviews & Ratings
Customer Reviews
  • Sergios

    Leicester

    1/05/2020

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    They are not words to describe these company! Never showed up for the scheduled moving,never answered calls,messages or emails and on top of that withdrew 245A? from my account without authorization for a service I never received. They still do not answer back and Keep my money.Absolutely ridiculous.

  • Elaine Ford

    Nottingham

    28/02/2020

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    Fantastic from start to finish
    Took care of my furniture was very friendly and confident
    Explained what they was loading next
    Excellent all round service

  • Amanda Colley

    Nottingham

    6/12/2019

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    Grant and Wayne went above and beyond on the day. Prompt arrival and very efficient. They worked extremely hard and had lots to move on the day including many garden pots that were extremely heavy and difficult. Even made sure our beds were up before leaving us at the end of the evening. I can highly recommend this pair. Thank you so much.
    The second driver sorry cana??t remember name but was also as efficient, polite, and hardworking. Thank you

  • Neil Tompkins

    Derby

    29/11/2019

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    Nothing was too much work. Very polite hard working lads. Thanks gents

  • Shiekh Reza

    Leicester

    14/11/2019

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    The persons has taken ages to load my things to the Van, as promised no plastic covers has been brought by them also no tools so they can unfix my bed , my things been wet and left outside, as promised to disamble my bed ,which they didnt do on the day, and said will be coming next day for it and never arrived. They took 4 hours just to load my 1 dining table + 4 chairs , one 3 seater sofa , 2 bed site table , 3 chester drawer , and 10 boxes of things and 5 suitecases ...Demanded me to pay more on the day or they will leave my belongings on the st because 4 hours as planned was over due to there fluffing about. Really disappointed with them and wouldn't not recommend.

  • Dena Patterson

    Leicester

    2/11/2019

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    Great couple of guys, polite, careful and efficient.

  • Russell Martin

    Derby

    18/10/2019

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    Excellent service from grant and his brother
    Both polite and excellent customer service
    Would highly recommend

  • Serah Siame

    Nottingham

    15/10/2019

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    Samuel the sales man pretended to make a booking for what appeared to be survey but the surveyor never turned up.

    I called him to let him know before end of day but he assured me that the guys were professionals, " they will wrap your delicate furniture including glass".

    They arrived one hour late at 3pm by the time they finished dismantling the 2 beds and a wardrobe, it was already 8pm.

    They used my car to kick start theirs, it failed, they were stuck for over an hour.

    They damaged my chest of drawers while moving, there is big crack at the top. They damaged two door frames.

    The wardrobe does not close properly. They put the rail at the top instead of the bottom of the wardrobe.

    They demanded the money right away. I was promised to pay A?220 as per qoute for 5 house. I was only moving 4 doors down the road.

    In the end they demanded A?350 by somebody else who said was Samuel's father.

    I explained my issues before I paid him of wish he assured me that samuel will sort out the insurance for any damages.

    He said, he has no access to company emails as he is in accounts.

    I have called samuel who has gone quiet. After the so called father collected the money.

    Serah

  • Graeme Ellis

    Leicester

    6/10/2019

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    Very professional and polite, a truly good experience. They helped releive the stress of moving

  • Bleuenn

    Nottingham

    1/10/2019

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    Very professional persons. Motivate and friendly!

  • Mark Hodgkin

    Nottingham

    20/09/2019

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    Fantastic service the 2 guys worked really hard all day. They were careful with fragile goods. They stopped later to do a second run without question.
    Couldn't praise enough the way these 2 guys worked. Would definitely use again.

  • Mal Gargett

    Leicester

    23/08/2019

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    Brilliant customer focused service!

  • Glenn Blackmore

    Nottingham

    23/08/2019

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    This is was by far the cheapest quote by almost A?200 so was waiting for the catch, but I was delighted to see there was no catch the team turned up exactly on time and cracked on all day. The price I was quoted was the price I payed.

    Many Thanks

  • Marian Ashby

    Nottingham

    17/08/2019

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    Excellent all round. Friend also wanted removal and gave them the number for sky movers. Hard working guys which look after your equipment and very good price. Would definitely recommend these guys. Top blokes
    Thank you

  • Jean Dyson

    Nottingham

    12/08/2019

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    Excellent service all round. Prompt, efficient and very helpful.

  • Vivien Golding

    Nottingham

    2/08/2019

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    Our removal company which we had previously booked let us down the day before we were due to move. Skymovers pulled out all the stops to fit us into their busy schedule at very short notice. The team who moved us were great. They arrived on time, finished within the allotted time frame and put everything in the correct rooms. Even the plant pots. Highly recommended.

  • Lesley Jackson

    Nottingham

    28/07/2019

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    Two muscley brothers- Wayne and Carl- did a great job. Took tables etc apart and put them back together again. Moved a very heavy, expensive piece of furniture without causing any damage. I would recommend and use again.

  • Sarah Collins

    Nottingham

    25/07/2019

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    Fantastic company, went over and above. Really happy

  • Andrew

    Nottingham

    12/07/2019

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    Absolutely delighted with the service provided and highly recommend them.

  • Angela Dixon

    Leicester

    9/07/2019

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    Fabulous service from start to finish. Very competitive pricing. Nothing was too much trouble for the 2 man team (Grant and his brother).

    Highly recommended

  • Nicky

    Sheffield

    8/07/2019

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    I wona??t be recommending them or using this company again!!! I contacted sky movers on the day before we were due to move house through compare my move!! I read the reviews and everything looked ok!! I was quoted 695.00 to move house all in and when I asked if the vans would be big enough was told not to worry they would go back for items and it would be all in with the price!! On the day the lads who helped us move house were fantastic. We had moved 2 Luton van loads and needed to go back for half a load which was in the garage !! Inbetween the last load coming back management rang me a couple of times and said the price had gone up another two hundred I had to pay this as they still had my items in there van!! I informed the management that I wasna??t happy but they continue to ignore my phone calls etc to try and sort this!!Please get everything from them in writing before you agree to take them on. Make sure you have the quotes in writing!!! They said they had emailed it through but hadna??t done so.

  • A Newall

    Nottingham

    28/06/2019

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    Fabulous guys, nothing too much trouble, would definitely recommend and use again

  • Jan Taylor

    Derby

    25/06/2019

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    Jamie & Tony were fantastic. So patient, courteous and pleasant, not mention very strong and hardworking.
    I would use them again and recommend them highly.
    They took stress out of moving. Even took me to cashpoint as my phone had died, in order to pay a??i,?

  • Dawn Walker

    Derby

    22/06/2019

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    The men were on time and very helpful!! They disconnected my washing machine and then set it up in the new propserty as I didn't know how. Paying was quick and easy, only paid once everything was unloaded. Would highly recommend!

  • David Duncalf

    Derby

    15/06/2019

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    Very good shall be using them again very soon

  • Emma Harrod

    Leicester

    14/06/2019

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    Great service and speedy stress free move will use again

  • Steve Shaw

    Nottingham

    10/05/2019

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    Excellent both in the removals and customer service, polite and helpful really would have struggled with move if they had not been so supportive

  • James Houston

    Nottingham

    10/05/2019

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    Great bunch of lads and managed to pack everything up in just over an hour. No issues with any damage. Would recommend.

  • Charlotte Fowler

    Nottingham

    26/04/2019

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    Lovely guys who made my moving day less stressful. They went above and beyond. Would definitely recommend

  • Rosamunde Willis-Read

    Nottingham

    24/02/2019

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    Very helpful, pleasant guys who made the move as easy and swift as possible.

  • Laura Clarke

    Nottingham

    15/02/2019

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    Really happy with this service! Thanks team!

  • Marcus Fenton

    Derby

    9/02/2019

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    Well what can I say definitely nothing good about sky movers turned up with 2 Luton vans instead of the agreed 7.5 t lorry left rubbish in the garage at both addresses numerous broken and cracked items had the oadasity to try and charge me another large sum of money to go back the next day to collect the rest of the items they left behind disgusting company will never use or recommend sky movers.

  • Ponggorn Kulsangcharoen

    Nottingham

    29/01/2019

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    Cons:
    They always late on agree time.

    Pros:
    - The moving team is great as they do job very quick to compensate on the delay time.
    - The service is good value for money.
    - Good communication

  • Anthony Keys

    Derby

    9/01/2019

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    The lads were absolutely brilliant, very eager to help and they looked after our stuff.
    The booking and confirmation process was not so clear. When you move you really need as little stress as possible so a firm, precise written confirmation that they are going to turn up, would have eased any anxiety!

  • Hayley Kinsey

    Nottingham

    22/12/2018

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    Absolutely awful. Don't use this company. Van was over an hour late resulting in us paying a penalty for late key handover. Was impossible to get in touch with anyone on the day. Carpets had to be cleaned because they did not lay a protector as promised and our hardwood furniture now has deep scratches in it from the move. They went off for their lunch half way through despite it not being lunch time and them only having worked for under an hour (after being an hour late). Nobody from Sky Movers has responded to my complaint from weeks ago. Shocking service. Do not use if you value your possessions.

  • Maxine Forbes

    Nottingham

    19/12/2018

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    Hard working but persons on the day seemed inexperienced

  • Lorraine Smith

    Nottingham

    14/12/2018

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    Took excellent care of all furniture - expert packing to maximise the amount of items which were transported in the van. Treated items as if they were their own. Could not be more attentive.

  • Ashley Smith

    Derby

    19/11/2018

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    Guys seemed a little bit disinterested on the morning of the move, but it was a Monday morning after all!!

    Did a good job of emptying the storage units and loading up the vans, and made good time on the journey through to our new house.

    As the day wore on the teams work started to get a little sloppy and some damage was incurred when moving pieces up the stairwell, both to the walls, banisters and some of the pieces themselves.

    All told the job took a total of 10 hours which seems maybe just a tad on the long side.

    All in all I would give a mark of 6.5 out of 10

  • Neil Forden

    Derby

    24/10/2018

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    Initially very good. Pre-move visit booked for and a competitive price offered which we were happy with and so a deposit paid.

    On the day of the move, Skymovers were 90mins late in their arrival. Having booked two men, a single employee arrived in a van that had a hole in the roof, had a tail lift that did not lower and a rear roller shutter that was broken. All on the wettest day of the year.

    I spoke with Sam, explaining I was concerned with several H&S issues and the general poor quality of service received on what for anyone moving house is an incredibly stressful day. The solution suggested to me I considered to be unreasonable and as such, I sent the Skymovers driver and his van that was unfit for purpose away.

    Through using Skymovers my house move was significantly delayed. Subsequently, despite leaving several messages with Ciaran, our initial point of contact, I am still awaiting to receive my deposit back and as such in the process of preparing to recover the money through the small claims court.

  • Graham Walton

    Nottingham

    17/10/2018

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    It took 5 and a half hours to load one 3.5 tone van with house things and one 3.5 tone van with 2 sheds and garden things only to find 3 pieces of a bed frame livingroom tv box of clothes had been left after a 3 hour 152 mile journey to our new house we had to finish unloading in the dark

  • Jessica Miller

    Nottingham

    16/10/2018

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    If I could give a minus 100 rating I would. Ia??ve had a HORRIFIC experience with this company. DO NOT USE THEM!!!

    Removal men arrived with two small vans not the one big van we paid for. This resulted in them cramming the first one full.

    Removers badly damaged an antique trunk of mine and then when bringing in dismantled bed they dropped it and splintered the wood! Irreparably broken!

    This happened 2 months ago. Ia??m 8 months pregnant and as I paid for insurance I hoped it would be sorted swiftly. The managers have dodged my calls and emails, refused to get back to me and have treated me appallingly. Ia??ve had to get advice from trading standards and theya??ve told me to take them to a smalls claim court.

    I REPEAT DO NOT USE - I cana??t believe how unprofessional and uncourteous they have been.

  • Helen Mcgloin

    Derby

    8/10/2018

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    The team that arrived on our moving day were excellent and hard working.
    The quote we had was also really competitive which is why we went with sky movers.

    The downside is the customer service and pre/post communications. Issues we had with there were:
    - inventory and detailed photos sent of the house sent to Sky movers, yet the removal team who turned up arrived with no specialist equipment to cope with the upright piano I had specifically mentioned in emails and calls. Result was damage to the piano and to the house.
    - inentory sent and quote accepted as required which should have resulted in our moving day being booked in. Instead I had to email and call to chase this up when I realised 2 days before the move they still hadn't replied.
    - on the day only arrived at 10.30. I had to call to find out where they were instead of customer service being proactive and explaining the delay to help reduce moving day stress!
    - on the day, damage details texted to main contact immediately on occuring, then reported on the phone at end of the day and also included in emails since. No replies or contact since to say how they fix the damage.

  • Nathalie Shawcross

    Nottingham

    18/09/2018

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    Value for money they were ok but they were late and there is slight damage to some pieces of furniture. The team were nice enough but not really as professional as expected.

  • Julie Henson-White

    Nottingham

    17/09/2018

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    The two guys who moved my Dad's belongings from Nottingham to Leeds were thorough and thoughtful and really hard working. Would definitely recommend

  • Dean O'toole

    Derby

    14/09/2018

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    Move started at approx 13:00, 2 vehicles were meant to arrive but only 1.
    The guys moving were really good guys but we did not fully complete the move.
    Ended up sending the guys away at 03:30 in the morning.

    Next day released the wardrobes that were taken apart were broken and could not be reassembled, other items also broken.
    Wardrobes alone cost me over A?1000!!!!

  • Andy Scott

    Derby

    11/09/2018

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    Sky were great throughout the process. They were very friendly and confident. The guys who moved us on the day were amazing despite circumstances outside their control. They worked incredibly hard, were polite and didn't stop until the job was completed.

    A first class service.

  • Helen Hurman

    Nottingham

    3/09/2018

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    Very responsive, professional and friendly service, would happily recommend.

  • Fred Smith

    Derby

    31/08/2018

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    Very friendly guys that managed to pack a lot of stuff in a relatively small van without damaging anything at all

  • Ellie Saunders-Brant

    Nottingham

    31/08/2018

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    Great initial communication and service, very friendly and helpful when visited to do an initial quote. Great price, especially as we booked last minute. However, we were disappointed with the service afterwards when we reported they had ripped the vinyl floor in the kitchen. Landlord asked them to come and fix it, they tried to make tenants do it and weren't willing to pay compensation. Disappointing after an otherwise positive experience.

  • Pritpal Chana

    Derby

    3/08/2018

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    The booking went very well. The removal guys were great, polite and very friendly.
    Move went well and was very efficient.

    Response:
    Thanks for the good review Pritpal.
  • Freda Rhodes

    Nottingham

    3/08/2018

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    The removal men were polite, hard working and careful. We moved from Nottingham to Bournemouth and they drove down, moved us in and drove back afterwards. Nothing was too much trouble. I had to keep chasing the office for a time when they would come to load the lorries on the day before, but in the end, all went well.

    Response:
    Hi Freda, thanks for the good review.
  • Kay

    Derby

    1/08/2018

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    They arrived 2 hours later than agreed BUT when they did the guys were brilliant, worked so hard and nothing was too much trouble.

    Response:
    Hi Kay, thanks for the good review, sorry for being late.
  • Creig

    Nottingham

    12/07/2018

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    Very efficient group , the move was conducted with military precision well done team.

    Response:
    Thank you for your good review Creig.
  • Emily Clarke

    Derby

    11/07/2018

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    Would give them even more stars if I could! From getting a quote to arranging the move over the phone and moving itself, all communication was friendly and efficient. All-round brilliant service, we are so pleased we chose Sky Movers. Will definitely recommend them and use them again!

    Response:
    Thank you for your good review Emily, look forward to moving people you recommend us to.
  • Richard Gibson

    Derby

    10/07/2018

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    The removal men were very friendly, polite and helpful

    Response:
    Thanks for the 5 stars Richard.
  • Sheila Paterson

    Nottingham

    7/07/2018

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    Sky movers were punctual, knew what they were doing and " got on with the job " efficiently. The two movers were friendly, polite and nothing was too much trouble for them. We were very happy with the service and would recommend using them.

    Response:
    Hi Sheila, thanks for the good feedback.
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    Areas Covered

    Derby (DE), Leicester (LE), Nottingham (NG)

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