SML Removals

SML Removals

Superb
based on 18 reviews
member since February 2021
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Reviews & Ratings
Customer Reviews
  • Ting Ta

    London East

    21/09/2022

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    Brilliant experience - the assessment process was speedy and convenient. Quotes and revised quotes were provided really quickly. Payment was straightforward. Kelvin and his team arrived promptly and were professional and helpful at all times, taking care with the belongings and checking where we wanted everything in the new house.First time using a removal company and it was excellent - would highly recommend!

  • Lucy

    London South West

    11/09/2022

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    o requested quotes through My Safe Removals. SML were the most competitive, and offered the same price on a fixed price basis as the previous company I had iused were offering on an hourly quote basis. Their customer service in booking the removal and adding extra items, explaining what would fit in one van etc was excellent. The team (Marius, Marian, Demani) were polite, helpful, hard working and a pleasure to deal with I will use SML when I move again and have and will recommend them highly. My only regret was that I could have had a second van for 50% more and I decided (in my wisdom!) to move the rest myself. I ended up hiring a transit van and spending two days driving and packing and unpacking. I should have had the extra van and saved the stress even if it had cost a bit more!

  • Jitesh

    London North West

    27/08/2022

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    The booking and customer service team provided excellent communication, everything was discussed in advance. On the moving day quite a few of the items that was promised while booking wasnt delivered. For example protecting the mattress and TV. The removal person wasn't professional very difficult to approach and quite rude. My furniture was thrown into their van without any care. My mattresses were put on top of my garden benches without any covers. As a result my mattresses were covered in garden debris. My TV wasn't protected so the screen has patches with different colours. Im not sure if I would be using this company again.

  • Kate Venes

    London South East

    19/08/2022

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    SML were great from start to finish. They did an on-site visit to see how much stuff we had to move, whereas other companies just did a FaceTime. Lots of great communication from quote stage, getting ready to move to move day itself. Always there with a quick response if I had any questions.

  • Brit Tedesco

    London East

    9/08/2022

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    On time, quick, professional, friendly. The team was very responsive ahead of time. Very competitive quote and the movers were fantastic. Would def recommend and use again.

  • Jake Collier

    London South West

    6/06/2022

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    They were excellent and went out of their way to help us make the move as painless as possible. Highly recommend them

  • Anna Konzon

    London North West

    23/03/2022

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    Excellent service. Helpful, friendly, knowledgeable and fuss-free!

  • Victoria Willis

    London East

    15/03/2022

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    Sml where amazing. Very responsive to all of my questions, dropped off whatever packaging materials i needed and on the day made everything so stress free! And the guys where so friendly, fast and super careful of my stuff. Would most highly recommend. Moving is so stressful but sml made it a breeze!

  • Andrew Kimbrey

    London West

    22/02/2022

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    The team at SML Removals were extremely professional, giving a very detailed quote which placed them above other companies. Tom was very helpful and accomodating in changes made to my quote in the week running up to the move. On the moving day, everything went so smoothly and quickly. The movers took their time to make sure they didn't damage the floors or walls, and everything was wrapped and protected effectively. Nothing was damaged during the move, not even a scratch on the cardboard boxes! I cannot recommend SML enough for a stress-free, friendly, professional, and excellent service.

  • Tim Draper

    London North West

    24/01/2022

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    A fantastic service from start to finish. It was my first time using a packing service - and Ive got a lot more stuff since I last moved, and I was amazed at the care & speed with which they got it all done - it was worth every penny. The whole team were really lovely guys, thoroughly professional & moved everything without a single breakage - taking a huge amount of stress out of the day. Thoroughly recommend.

  • Vanessa Albarran

    London East

    22/01/2022

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    Excellent experience all around, from obtaining quote and making arrangements, to moving day. Even my neighbours remarked on how carefully the team loaded and packed the van. Friendly, professional, and careful carrying everything into new place on the other side. Recommended service.

  • Amy

    London South East

    10/01/2022

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    The SML team were absolutely brilliant. Punctual, helpful, friendly - they made our day much less stressful and made the whole process much smoother. They went above and beyond to help us and we feel really grateful to have found such a good company for our move. Highly recommend.

  • Steve Osmani-Edwards

    London South East

    31/12/2021

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    SML Removals were incredibly professional and helpful from first contact and gave us the most confidence of all the companies we spoke to. The team worked really quickly, were really professional and polite and did everything they said they would, and more. I would highly recommend them to anyone moving home.

  • Wing Wong

    Kingston-Upon-Thames

    28/12/2021

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    Sourcing from the comparmymove.com, they contact me through email and send me clear quotations for different budget packages.

  • Nicholas Hitchins

    London South East

    23/09/2021

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    Brilliant Company, really good.

  • Alex

    London South West

    13/09/2021

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    A very simple way to describe my experience with SML...it was perfect. The team arrived on time, packed up carefully but quickly and had everything loaded into the van ahead of schedule. On delivery day, they arrived on time and once again showed care and attention when handling goods. The team (Rory, Will, Paulo, Lucas and Tom) were great and very personable. I wouldn't hesitate in using them again. Thoroughly recommend.

  • Aisling Malone

    London South West

    31/07/2021

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    Cannot recommend highly enough. An absolutely excellent service from a friendly, efficient and hardworking team.

  • Matthew

    London South West

    11/03/2021

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    Fantastic service from SML, everything was well planned and went smoothly on the day. They were always on hand to answer questions and flexible. Would recommend them.

    More Information

    Areas Covered

    London East (E), London East Central (EC), Guildford (GU), Kingston-upon-Thames (KT), London North West (NW), London South East (SE), London South West (SW), Twickenham (TW), London West (W), London West Central (WC)

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