SML Removals

Overall the movers were great and the move went smoothly. However, I had booked and paid a significant amount (50) for wardrobe boxes which never materialised. I repeatedly asked for a refund for this line item, but staff were very unprofessional and this was never provided. Read more

They were brilliant. Good humoured, very engaging and capable. I can only assume that moving house is horrible in every way for almost everyone, but these guys make it so simple and Actually Somehow Fun. I couldn't recommend them enough. Read more

The guys showed up on time and were super fast. Managed to do everything without a problem in half the time, just incredible

Fantastic service, they made moving very easy for us. William our move manager was very helpful and responsive to any questions and the team on the day were very efficient as well as friendly. Everything was packed perfectly for us, using recycled boxes where possible and paper for valuables which was great from an environmental point of view. Nothing was broken and everything was placed in the new house where we requested, and beds reassembled. They also picked up the boxes when we had finished with them.They are fantastic value for money and we would use them again for our next move. Read more

The guys were great, came at short notice and did a full pack and move for us. We couldn't ask for more and will be recommending them to others.

We used SML Removals to move just outside London having found them on a comparison site. They were the fastest to respond, get a video survey booked and produce a quote plus Will was friendly and helpful with all my questions during and after the video survey. I was super stressed running up to moving day but as soon as the movers arrived (bang on time) they put me at ease. We had 3 moving men who were all really friendly and helpful, even wrapping a couple of last fragile bits that we werent sure how to best transport. They made extremely quick work of our 2 bed flat and I would highly recommend them to anyone looking for a simple, reliable and quick moving service.Thank you so much to the team for making it an easy day! Read more

Very good

Brilliant service. The team were first rate - efficient and super friendly. Cant recommend them highly enough!

Fantastic company to work with all round. Couldn't be happier with the service received. Keep it up guys. Success will definitely continue for you.

We were moving from a very full large 2 bed flat to a 3bed house and there was 1.5 Bedford van loads off stuff. The guys on the day were v professional and not only did they move all our things in for us they even went the extra mile of disassembling and reassembling our wardrobe to get it up our tight staircase. I would you them again and would suggest to anyone else that they use them. Thanks guys!! Read more

From the very beginning they were very professional.They never pushed, like other companies.They provided great advise.The most important was the human factor. Highly recommended company.If we ever move again, we will definitely contact them again. Read more

From initial contact, all questions were answered and assurances were given that made me feel completely comfortable with the arrangements. Liaisons with the team took place and we're always available. On actual moving date, Demani, Marius and Marian were friendly while being professional and showed care when handling items. Thank you. Shall refer your service to others and shall call on you again if needs be in the future.CH. Read more

Excellent service

The team at SML Removals are very professional and friendly. I had to move last minute from London to Edinburgh and SML couldnt have been more helpful and took all the stress away. I would definitely recommend them!! Read more

The staff were simply superb! The quote was extremely reasonable and was inclusive (some companies wanted extra for petrol, mattress and sofa protectors etc). They told me well in advance when they would arrive - and then turned up on time. The four men were all brilliant. Nothing was too much trouble - they even put a load of stuff straight up into the loft for me. They dismantled things like the ikea day bed and rebuilt it better than before and when theyd finished the move took the time to go round the house with me checking everything was in the right place. I cannot recommend them highly enough! Thankyou! Read more

Really easy to use, cheapest quote and helpful guys

The team were great, friendly and professional. They underestimated the vans needs and we had a split move - but it all worked out in the end. Overall really happy with their service and the value for money is outstanding! Read more

SML removals were absolutely brilliant on our moving day. They were careful with wrapping and carrying, skilful with stacking, professional and relaxed. They were our most competitive quote and outstanding value for money. Would definitely recommend them any time. Read more

Overall, quite a pleasant and stress-free experience. All my things were packed and moved in the timeframe agreed, and were mostly undamaged on arrival. There are a few things that would have made the experience even better, see below. Pre-move was perfect. Good communication with Will, simple video tour of my home and reasonable quote. He was easy to reach by phone with follow up questions. Packing day was okay. The team arrived late (due to traffic), but nobody called me to explain, so I was nervously waiting to see if anyone would actually come. They did, but a call would have saved that stress. Packing team was excellent, thorough and surprisingly fast, thanks Demarni and David. Moving day. Half the team arrived on time, half late. Left the property on time and unpacked quickly in the new property. However, the last few large items (dining table, sofa) were transported without protection - leaving scratches in the sofa legs and the top of the dining table. Nothing too serious, but avoidable. Overall, a pleasant experience and would recommend, but areas for improvement. Big thanks to Demarni for organising the two days so well. Read more

SML were amazing from begining to end. They were effecient, professional and would definately recomend them to anyone.

Very professional and helpful.

Both the booking process and the moving day went very smoothly. We were very impressed with the moving team, everything was taken apart, wrapped carefully, and put back together in the new home in no time. Very glad we went with SML Removals Read more

I cannot recommend SML Removals highly enough. When I put in a quote with a price comparison website, SML came up as one of the options. Of the three companies I was directed to, SML was the one company that followed up with me personally, several times to ensure we were booked and good to go. The movers themselves were extremely professional and friendly and treated all of our furniture and belongings with care, and even offered to bring a couple extra boxes after he'd arrived. The job was done in a few hours, and the next day they met us at our property up north, a several hours long journey! We were even running late to get to the property because of further delays, but we called to say as much and we weren't given any grief about it. Everyone who worked with us was attentive and friendly, all of our belongings were in perfect condition once they left, and it made the stress of a massive move so, so much easier from start to finish. I cannot thank them enough and highly recommend them above anyone else! Read more

Thank you for a fantastic service. Took all the stress out of moving and nothing was too much trouble. Boxes were clearly labelled making unpacking. Would highly recommend.

Top class, were on time, provided great service and went the extra mile.

Couldn't recommend SML Removals more. The guys were really friendly and incredibly efficient. They wrapped all valuable items well and worked with care. I thought the quote was very reasonable compared some others we saw so I think they are excellent value for money. Would highly recommend and would use them again. Read more

Great team, will be using again

Excellent work from the team Paolo, Alex, Diego and Yordan. They did an amazing job, super professional, very smooth move and super friendly. I would recommend SML to anyone that needs a removals company and if the can get that team even better. Thank you for an amazing job! Read more

Not one to leave reviews but credit where credit is due. Paolo, Alex and Marin assisted us with our move last week and would 100% recommend them to others. I had the original consultation with Will, who provided us with a competitive quote from a quick video call and all was booked and ready a week before move date. A couple changes had to be made leading up to the move, but these were easily accommodated. Paolo, Alex and Marin turned up nice and early within the quoted time and had our whole flat cleared within 90 mins and took lots of care with our items. They managed to get back to the depot and dispose of our unwanted items and meet us back at the new property for completion. There was a delay of 2 hours where they were very patient and reassuring and managed to get everything back in, rebuilt the beds, connected and plumbed the washing machine and fridge. I did lots of research before going ahead with SML and the high ratings are completely justified. We wanted to avoid the countless moving day horror stories and we certainly did. Absolutely seamless from start to finish, would definitely use again for my removal needs. Thanks again Read more

Googled online.Will stood out from the first phone call with clear direction and instructions of what to do. Moving day was a breeze, the three men (I am sorry I forgot their names) were friendly and efficient.We have moved alot through our lives including transatlantic moves and this was far the most stress free. Read more

Great! Stress free, efficient and friendly. Made the move so much better than I was expecting! Would highly recommend.

Great guys and good service! Move went very seamless!

Excellent , recommend for any move tasks

Great communication before move day. A little miscommunication on packing day but all moved safely and no breakages.

Brilliant experience - the assessment process was speedy and convenient. Quotes and revised quotes were provided really quickly. Payment was straightforward. Kelvin and his team arrived promptly and were professional and helpful at all times, taking care with the belongings and checking where we wanted everything in the new house.First time using a removal company and it was excellent - would highly recommend! Read more

o requested quotes through My Safe Removals. SML were the most competitive, and offered the same price on a fixed price basis as the previous company I had iused were offering on an hourly quote basis. Their customer service in booking the removal and adding extra items, explaining what would fit in one van etc was excellent. The team (Marius, Marian, Demani) were polite, helpful, hard working and a pleasure to deal with I will use SML when I move again and have and will recommend them highly. My only regret was that I could have had a second van for 50% more and I decided (in my wisdom!) to move the rest myself. I ended up hiring a transit van and spending two days driving and packing and unpacking. I should have had the extra van and saved the stress even if it had cost a bit more! Read more

The booking and customer service team provided excellent communication, everything was discussed in advance. On the moving day quite a few of the items that was promised while booking wasnt delivered. For example protecting the mattress and TV. The removal person wasn't professional very difficult to approach and quite rude. My furniture was thrown into their van without any care. My mattresses were put on top of my garden benches without any covers. As a result my mattresses were covered in garden debris. My TV wasn't protected so the screen has patches with different colours. Im not sure if I would be using this company again. Read more

SML were great from start to finish. They did an on-site visit to see how much stuff we had to move, whereas other companies just did a FaceTime. Lots of great communication from quote stage, getting ready to move to move day itself. Always there with a quick response if I had any questions. Read more

On time, quick, professional, friendly. The team was very responsive ahead of time. Very competitive quote and the movers were fantastic. Would def recommend and use again.

They were excellent and went out of their way to help us make the move as painless as possible. Highly recommend them

Excellent service. Helpful, friendly, knowledgeable and fuss-free!

Sml where amazing. Very responsive to all of my questions, dropped off whatever packaging materials i needed and on the day made everything so stress free! And the guys where so friendly, fast and super careful of my stuff. Would most highly recommend. Moving is so stressful but sml made it a breeze! Read more

The team at SML Removals were extremely professional, giving a very detailed quote which placed them above other companies. Tom was very helpful and accomodating in changes made to my quote in the week running up to the move. On the moving day, everything went so smoothly and quickly. The movers took their time to make sure they didn't damage the floors or walls, and everything was wrapped and protected effectively. Nothing was damaged during the move, not even a scratch on the cardboard boxes! I cannot recommend SML enough for a stress-free, friendly, professional, and excellent service. Read more

A fantastic service from start to finish. It was my first time using a packing service - and Ive got a lot more stuff since I last moved, and I was amazed at the care & speed with which they got it all done - it was worth every penny. The whole team were really lovely guys, thoroughly professional & moved everything without a single breakage - taking a huge amount of stress out of the day. Thoroughly recommend. Read more

Excellent experience all around, from obtaining quote and making arrangements, to moving day. Even my neighbours remarked on how carefully the team loaded and packed the van. Friendly, professional, and careful carrying everything into new place on the other side. Recommended service. Read more

The SML team were absolutely brilliant. Punctual, helpful, friendly - they made our day much less stressful and made the whole process much smoother. They went above and beyond to help us and we feel really grateful to have found such a good company for our move. Highly recommend. Read more

SML Removals were incredibly professional and helpful from first contact and gave us the most confidence of all the companies we spoke to. The team worked really quickly, were really professional and polite and did everything they said they would, and more. I would highly recommend them to anyone moving home. Read more

Sourcing from the comparmymove.com, they contact me through email and send me clear quotations for different budget packages.

Brilliant Company, really good.

A very simple way to describe my experience with SML...it was perfect. The team arrived on time, packed up carefully but quickly and had everything loaded into the van ahead of schedule. On delivery day, they arrived on time and once again showed care and attention when handling goods. The team (Rory, Will, Paulo, Lucas and Tom) were great and very personable. I wouldn't hesitate in using them again. Thoroughly recommend. Read more

Cannot recommend highly enough. An absolutely excellent service from a friendly, efficient and hardworking team.

Fantastic service from SML, everything was well planned and went smoothly on the day. They were always on hand to answer questions and flexible. Would recommend them.