Solaris Relocations Ltd

Solaris Relocations Ltd

member since March 2021
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Reviews & Ratings
  • Anthony Robertson

    Chelmsford

    27/03/2024

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    They are a logistics company rather than a dedicated removal company, this means you get the most competitive quote but it also means there may be delays to your shipment due to having to wait to fill a container with another customer and you do have a third party moving your goods. Still too early to give my overall thoughts on their service that will have to wait until my goods are unpacked on the other side.

  • Amanda Malins

    Oxford

    24/12/2023

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    Planning... telephone assistance on the run up to collection was brilliant. Guys on the day friendly, efficient

    Response:
    Many thanks for your kind feedback Amanda. Best Wishes from all at Solaris Relocations.
  • Simon Knoll

    Brighton

    5/12/2023

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    Couldnt be happier! Quick to respond to my questions and happy to help!Day of collection couldnt have gone any better!Excellent all round service provided by all involved.

    Response:
    Many thanks Simon and best of luck for your new adventure.
  • Jamie Ukra

    London North

    7/11/2023

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    Do not use to move any of your things. While they are communicative and helpful in the lead up to collecting your good and collecting their fees, once their fees are collected, they are not proactive in keeping you updated of shipment details and timetables. In addition, their packing was absolutely terrible: boxes were not marked fragile, glassware etc was packed terribly so had broken goods in most boxes, they lost so many of my items and only managed to located some of them. A lot of my expensive and irreplaceable mid-century furniture was damaged. Worst of all they refuse to take ownership of their abhorrent quality of service.

    Response:
    Thank you for your feedback Jamie and I am sorry that your experience was not as expected. I understand that my colleague has provided a more formal explanation via an alternative source. Best wishes for your time in Australia.
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