Steadfast Removals Ltd

Steadfast Removals Ltd

Slough
Superb
based on 26 reviews
member since March 2017
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Reviews & Ratings
Customer Reviews
  • Brett Anderson

    Watford

    13/10/2019

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    We were dreading moving however Haamid and his team were amazing. They came the day before to pack everything which they did every carefully. On the moving day they turned up on time, loaded everything into 3 vans, dismantled the beds and wardrobes. They then unloaded and put the boxes into the right rooms and rebuilt the bedroom furniture – nothing was broken

  • Tona Viney

    Windsor

    1/08/2019

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    Can’t recommend Haamid and his team highly enough! Their quote was competitive, they were fast, efficient and worked extremely hard for us all day, no issues at all and they even helped us set up on our new place. No need to look anywhere else, I’ll definitely use them again!

  • Viki

    Staines-Upon-Thames

    18/04/2019

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    Excellent service professionals flexible helpful. I would highly recommend them

  • Lorraine Goodwin

    West Drayton

    3/04/2019

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    Very professional and quick service loaded and unloaded with care. Would highly recommend this company

  • Michael Sylvester

    Uxbridge

    22/02/2019

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    To: 'Steadfast Removals
    Good morning Haamid,
    Thank you for your services.
    A really big thank you to the team of guys you sent led by Ali.
    They were well coordinated and always happy, they took time to ask us questions and make sure we were comfortable with what was being moved , and when it was being done!
    These chaps are a real credit to the services you offer, and we are very appreciative of them.
    Kind regards,

  • Keri

    Aylesbury

    11/02/2019

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    Moved from a two bed flat to a three bed house, and stopped on the way to the new property to pick up a mattress from grandparents house. Thanks to Haamid who was great at answering any questions I had, and the movers, the move was quick and stress free. I had colour coded the boxes so moving them from the lorry into the new place was really quick. They were careful with all boxes and nothing was broken on the other end. Did have to pay a little extra for the additional collection and there is a fee for each hour after 14.00 that the guys are sat waiting for you to get the key, but they were still competitive in price to other removal companies. Would recommend

  • Denise Wright

    Southall

    11/01/2019

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    I was so pleased with our move. Perfect service, would recommend.

  • Kiran Sharma-Boon

    High Wycombe

    3/01/2019

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    Everything went as planned. Haamid was very informative when he assessed the property. The guys on the day worked very hard as our flat was on the third floor and there is no lift.

  • Prinit Patel

    Hayes

    12/11/2018

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    Steadfast removals helped my family and I move recently. I cannot praise the work Haamid and team did highly enough.
    I chose Steadfast based on a number of factors, cost of course but also the survey and advice Haamid gave prior to choosing them and the very professional service.
    On the day the team arrived on time and ready to go. We could have done and should have done a better job of packing all our belongings but this did not stop or slow down the team. They worked so hard and nothing was too much for them to do for us. Within a few hours everything was packed on to the vans and we were on our way to the new house. Everything arrived in one piece and was unpacked and placed in the rooms as required.
    A great job by a great hard working team. Made our move to the new house stress free and a happy one. Thank you guys!!!

    Response:
    Thank you Prinit for your great feedback.
  • Carolyn Fitzpatrick

    Northolt

    5/11/2018

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    Have to be honest at first I was very concerned about using an unknown company I found on the web but I needn't have worried. From the first visit our special access and transport needs were addressed. I was very impressed on the day as everything was packed with speed, care and adaptability. Their care and attention to detail when unloading was amazing even after the long journey to Somerset and the delay in key release. We can't thank them enough and they definitely deserve 5 stars!

    Response:
    Thank you Carolyn for your great feedback. We are thankful to you that you gave us a chance to serve you with your house move. We always take every task seriously, regardless how big or small it is. Regards.
  • Chris Wood

    High Wycombe

    25/07/2018

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    Really helpful and friendly. Excellent service, took care of all our things and made the whole experience stress-free. Highly recommended.

    Response:
    Hi Chris, Thank you for your feedback.
  • Kiran Salan

    Hemel Hempstead

    27/06/2018

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    Excellent fast and efficient service, would recommend these guys to everyone.

    Response:
    It has been great pleasure serving you.
  • Christopher Palmer

    Uxbridge

    24/04/2018

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    On time. Hardworking, professional and polite.
    Perfect move

    Response:
    Hi Christopher, it has been great experience with your move.
  • Andrew Burton

    Tring

    7/04/2018

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    Haamid and Ahmed were superb! Nice chaps and got on with the job without fuss. Very professional and made the whole moving process enjoyable! Thanks guys!

    Response:
    Hi Andrew, It was our great pleasure serving you. We hope you are enjoying your new property. Many thanks
  • Andrea Khan

    Rickmansworth

    26/03/2018

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    We were really happy that we chose Steadfast Removals for our moving day. They got the job done with ease, dismantling furniture and then reassembling so quickly without any problem at all. Thank you both!

    Response:
    Hi Andrea,Thank you for choosing us for your house move and it was a great honour to serve you.
  • Manuela Gavin

    Beaconsfield

    20/01/2018

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    Made our moving day enjoyable and hassle free. Would definitely recommend.

    Response:
    Hi Manuela,Thank you for your great feedback. I was a great pleasure and an enjoyable experience for us too with your house move. I hope you are enjoying your new property.Regards,
  • Dawn Rowen

    West Drayton

    5/01/2018

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    Fantastic service for a long distance move...very professional.

    Response:
    Hi Dawn,Than you for your great feedback. It has been our great pleasure doing business with you.Regards,
  • Peter Bullock

    Beaconsfield

    30/12/2017

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    Punctual, prrofessional, pleasant. My friends at the destination remarked how pleasant and competent they were.

    Response:
    Hi Peter,We thoroughly enjoyed serving you and it was a great pleasurable experience.Many thanks.Regards,
  • Rosie Hammick

    Watford

    23/12/2017

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    I highly recommend Steadfast. Excellent value for money and a great service. Despite freezing cold temperatures and the worst snow and Ice in years, the guys arrived on time and were fantastic from start to finish.

    Response:
    Hi Rosie,That you for your great feedback. It has been our great please dealing with you.Regards,
  • Marcus Hughes

    Hemel Hempstead

    1/09/2017

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    Move went really smoothly. Steadfast were very flexible on changing our booking to accommodate delayed completion date. Team were efficient and friendly, taking the stress away from moving day. Recommend.

    Response:
    Thank you Marcus for your nice feedback. It's been pleasure serving you.
  • Gary Watton

    Watford

    11/08/2017

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    Price quoted was the price paid despite needing an extra vehicle on the day as it didn't all fit. Moving house is very stressful however these guys made the day better. I would recommend using them and they are excellent value for money.

    Response:
    Hi Gary,Thank you for your feedback. It has been great pleasure serving you.
  • James Stoddart

    Watford

    13/07/2018

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    Excellent service, made a very stressful day go extremely smoothly. Guys were polite, friendly and considerate. They worked very hard too. Haamid is courteous, professional and knowledgeable. Visited to conduct estimate and price matched which I really liked. Highly recommended. Thank you Steadfast.

    Response:
    Thank you for your feedback. It was our pleasure serving you.
  • Raya

    Windsor

    11/02/2019

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    Haamid was very helpful with the booking process and provided an estimate that was accurate based on his visit to the property. On the day, the 3 movers were polite and helpful. Just one comment on the driver who did complain about the quantity of items stating that they would not fit into the van, however, his complaints were unfounded and we had a smooth and successful move. Would recommend Steadfast removals.

  • Donna Franklin

    Berkhamsted

    6/02/2019

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    Haamid was really professional and helpful with the quote, which he did personally at the flat. Very few removal services nowadays offer that personal touch at your convenience.
    His team were really nice and helpful and moved things really quickly. One small glass was broken in all the move which I thought was a real bonus. I've had removal people move stuff before and lost a lot of plates and glasses.
    The team was conscientious and worked through their lunch break to get everything in for us before dark.
    I would highly recommend them and will be letting all my family and friends now about them.

  • Jean Corley

    Hemel Hempstead

    24/12/2018

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    Be aware they start charging a waiting charge after 1pm of £80 per hour. Who gets their keys that early. I wasn’t told when booking them that they charged this. They were brilliant with the actual move and would recommend them but be aware of the waiting fees. Felt I’d been ripped off

    Response:
    Hi Jean, we are glad that you did like our service and like to recommend us to others. I know it is frustrating when come to extra charges. Our team arrive and was waiting at your new place from 10:30am and we did not charged you until from 2:30pm. You got the key at 3:45pm and were only charged you for an hour. We did mentioned you about the waiting charge over the phone when booked the service and even then we did avoid it until 2:00pm. I hope this has clear further to your complaint. We thank you again for your business and your feedback.
  • Adam Stead

    Slough

    2/10/2019

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    Steadfast arrived on time and worked very quickly.
    But the team caused damage to the house we were moving out of, with skidmarks on the staircase wall, a chip to the paintwork on the bannister, and a dent in the stairase wall and damage above the hall doorway. When the skidmarks were flagged to the team they tried to dismiss it as being "because the mattresses were wrapped" which was not very professional. I had to clean off the skidmarks myself - luckily I had some sugar soap - the remaining damage was only spotted after the team had left.
    At our next property there was delays to completion and arrival of the keys so they had to wait an extra hour and a half. The team started asking for more money for the wait time, despite this not being detailed in the terms and having been promised that there would be no additional charge when quoting.
    The team rarely spoke English to each other so we felt in the dark about what was happening most of the time. They didn't cover the carpets well so there was lots of mud to clean off afterwards.
    I didn't find this company very professional or approachable at all - but they were very efficient and cheap.

    Response:
    Hi Adam,Thank you for your review. We're sorry that your experience with Steadfast Removals was not as expected. If you have further comments, please send an email to info@steadfast-removals.co.uk or contact us on 01753 290620 and we will look further into this matter for you.Kind Regards
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