Steadfast Removals Ltd

Steadfast Removals Ltd

Superb
based on 39 reviews
member since March 2017
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Reviews & Ratings
Customer Reviews
  • Calum Jones

    Reading

    14/04/2023

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    Amazing! Super helpful with the whole process, from booking to unpacking the vans. Very fast, no hassle and took special care of everything.Would highly recommend!

  • Julie Dimitras

    Reading

    30/01/2023

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    The guys arrived at 8.15am as promised, both friendly and cheerful. They dismantled all the beds and dining table and spent 3hrs packing all our stuff into the van. We then had a 150 mile trip which they did in good time without stopping. On arrival they transferred all our stuff into a storage unit which we had reserved. They had wrapped all our stuff in plastic so everything was kept clean and well protected. They both worked really hard all day and were chatty and polite throughout. They took good care of all our stuff and made the move as stress free as possible. Would definitely recommend to anybody looking for decent, reliable company who charge very reasonable rates. Thank you!!

  • Tina Zivkovic

    Reading

    5/01/2023

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    Absolutely amazing service! We opted for packing and removal service. Packers came the day before, packed everything nicely and securely. We had a great chat and it felt nice. The next day movers arrived even few min earlier than anticipated, which was a great assurance for me as I was really stressed. 5 men turned up and they packed everything to the vans very quickly. What I found as a very nice touch is that the owner of the company came over to check the job done and bring lunch to his employees. They actually offered us to join the lunch as they know that we haven't eaten since they arrived. We had couple of good laughs and everything went smoothly. We anticipated a few small damages, but the fact is that absolutely everything arrived to the new house as it was before. They took a really good care of our possessions. Selecting Steadfast Removals was best choice we made. On the top of competitive price, Hamid came over to quote and he was very polite and explained everything to us. This was the only company who actually came over (we requested a few more companies and all of them done it virtually). Personal touch meant no hidden cost, which is the reason we selected Steadfast.

    Response:
    Dear Tina, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We thank you again for the time you took to write this review.
  • May Bisharat

    Slough

    27/10/2022

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    Really efficient service . Very lovely individuals who work for the company

    Response:
    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
  • Mohammed Butt

    Twickenham

    25/06/2022

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    Excellent company, very professional and diligent staff. Arrived on time, were very careful with my belongings, including when dismantling and reassembling furniture. All of them were really nice, making a potentially very stressful and challenging experience, smooth and efficient. I would definitely recommend them.

    Response:
    Thank you so much for your kind words, Mohammed. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for our team and customers like you.
  • Dev Mavar

    Slough

    30/03/2022

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    Brilliant company with a good level of attention to detail to each aspect of the job. We got the packing service along with the move and everything was nicely done on both days Haamid and the team came. The cost in relation to the servies I had asked for was also the most competetive I had recieved off the site. 100% would recommend this company to freinds and family.

    Response:
    Thank you for the feedback. It keeps our team moral even higher with the great comments as such.
  • Emma Dark

    Slough

    17/03/2022

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    Great team - hard working. Packing service excellent.

    Response:
    Hi Emma, Thank you for your great feedback. It has been our great pleasure doing business with you.
  • Leanne Mennie

    Slough

    2/10/2021

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    Would highly recommend and will be in touch again when we move from the rental into our next purchased home. Have already recommended to a friend.,

  • Carole Dunstan

    Slough

    5/10/2020

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    EXCELLENT SERVICE, THE MEN WORKED REALLY HARD TAKING GREAT CARE OF MY BELONGINGS, FRIENDLY,POLITE, CARPETS COVERED AT BOTH PROPERTIES. FURNITURE COVERED AS WAS RAINING HEAVY ALL DAY. SOFA AND BED DISMANTLED AS WOULD NOT FIT THROUGH DOOR AT NEW HOUSE. WENT ABOVE AND BEYOND THEIR DUTIES. EXCELLENT PRICE. WOULD HIGHLY RECOMMEND AND WOULD MOST DEFINITELY USE AGAIN. THANKYOU HAMMID AND TEAM.

  • Elliot Pinkham

    Slough

    2/07/2020

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    Superb from start to finish. Incredibly quick and efficient, taking care to look after all fragile and awkward items too, despite moving to a new home three hours' drive away. Can't recommend highly enough.

  • Adrian Wilson

    Southall

    9/04/2020

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    Was convinced to take them on after reading unanimous positive reviews.

    Haamid and his team were a joy to deal with from start to finish; they moved our two bedroom flat in Hillingdon to a four bedroom house in Warwickshire in one day, including packing. The three-man team were incredibly efficient, friendly and hard-working, barely stopping all day. They packed everything with care whilst still keeping to a tight timeframe, and made sure to keep us involved in how we wanted things to be done.

    Overall I couldn't possibly be happier!

  • Denise Bentley

    Slough

    29/03/2020

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    Absolutely brilliant!!!!, very professional service. Worked so hard and made our move stress free

  • Laura Russell

    Hemel Hempstead

    23/11/2019

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    Absolutely brilliant service from start to finish. Haamid and his team where friendly, helpful and professional. I would definitely recommend them.

  • Brett Anderson

    Watford

    13/10/2019

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    We were dreading moving however Haamid and his team were amazing. They came the day before to pack everything which they did every carefully. On the moving day they turned up on time, loaded everything into 3 vans, dismantled the beds and wardrobes. They then unloaded and put the boxes into the right rooms and rebuilt the bedroom furniture a?? nothing was broken

  • Adam Stead

    Slough

    2/10/2019

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    Steadfast arrived on time and worked very quickly.

    But the team caused damage to the house we were moving out of, with skidmarks on the staircase wall, a chip to the paintwork on the bannister, and a dent in the stairase wall and damage above the hall doorway. When the skidmarks were flagged to the team they tried to dismiss it as being "because the mattresses were wrapped" which was not very professional. I had to clean off the skidmarks myself - luckily I had some sugar soap - the remaining damage was only spotted after the team had left.

    At our next property there was delays to completion and arrival of the keys so they had to wait an extra hour and a half. The team started asking for more money for the wait time, despite this not being detailed in the terms and having been promised that there would be no additional charge when quoting.

    The team rarely spoke English to each other so we felt in the dark about what was happening most of the time. They didn't cover the carpets well so there was lots of mud to clean off afterwards.

    I didn't find this company very professional or approachable at all - but they were very efficient and cheap.

    Response:
    Hi Adam, Thank you for your review. We're sorry that your experience with Steadfast Removals was not as expected. If you have further comments, please send an email to info@steadfast-removals.co.uk or contact us on 01753 290620 and we will look further into this matter for you.Kind Regards
  • Tona Viney

    Slough

    1/08/2019

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    Cana??t recommend Haamid and his team highly enough! Their quote was competitive, they were fast, efficient and worked extremely hard for us all day, no issues at all and they even helped us set up on our new place. No need to look anywhere else, Ia??ll definitely use them again!

  • Viki

    Twickenham

    18/04/2019

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    Excellent service professionals flexible helpful. I would highly recommend them

  • Lorraine Goodwin

    Southall

    3/04/2019

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    Very professional and quick service loaded and unloaded with care. Would highly recommend this company

  • Michael Sylvester

    Southall

    22/02/2019

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    To: 'Steadfast Removals
    Good morning Haamid,

    Thank you for your services.

    A really big thank you to the team of guys you sent led by Ali.

    They were well coordinated and always happy, they took time to ask us questions and make sure we were comfortable with what was being moved , and when it was being done!

    These chaps are a real credit to the services you offer, and we are very appreciative of them.

    Kind regards,

  • Keri

    Hemel Hempstead

    11/02/2019

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    Moved from a two bed flat to a three bed house, and stopped on the way to the new property to pick up a mattress from grandparents house. Thanks to Haamid who was great at answering any questions I had, and the movers, the move was quick and stress free. I had colour coded the boxes so moving them from the lorry into the new place was really quick. They were careful with all boxes and nothing was broken on the other end. Did have to pay a little extra for the additional collection and there is a fee for each hour after 14.00 that the guys are sat waiting for you to get the key, but they were still competitive in price to other removal companies. Would recommend

  • Raya

    Slough

    11/02/2019

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    Haamid was very helpful with the booking process and provided an estimate that was accurate based on his visit to the property. On the day, the 3 movers were polite and helpful. Just one comment on the driver who did complain about the quantity of items stating that they would not fit into the van, however, his complaints were unfounded and we had a smooth and successful move. Would recommend Steadfast removals.

  • Donna Franklin

    Hemel Hempstead

    6/02/2019

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    Haamid was really professional and helpful with the quote, which he did personally at the flat. Very few removal services nowadays offer that personal touch at your convenience.

    His team were really nice and helpful and moved things really quickly. One small glass was broken in all the move which I thought was a real bonus. I've had removal people move stuff before and lost a lot of plates and glasses.

    The team was conscientious and worked through their lunch break to get everything in for us before dark.

    I would highly recommend them and will be letting all my family and friends now about them.

  • Denise Wright

    Southall

    11/01/2019

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    I was so pleased with our move. Perfect service, would recommend.

  • Kiran Sharma-Boon

    Hemel Hempstead

    3/01/2019

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    Everything went as planned. Haamid was very informative when he assessed the property. The guys on the day worked very hard as our flat was on the third floor and there is no lift.

  • Jean Corley

    Hemel Hempstead

    24/12/2018

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    Be aware they start charging a waiting charge after 1pm of A?80 per hour. Who gets their keys that early. I wasna??t told when booking them that they charged this. They were brilliant with the actual move and would recommend them but be aware of the waiting fees. Felt Ia??d been ripped off

    Response:
    Hi Jean, we are glad that you did like our service and like to recommend us to others. I know it is frustrating when come to extra charges. Our team arrive and was waiting at your new place from 10:30am and we did not charged you until from 2:30pm. You got the key at 3:45pm and were only charged you for an hour. We did mentioned you about the waiting charge over the phone when booked the service and even then we did avoid it until 2:00pm. I hope this has clear further to your complaint. We thank you again for your business and your feedback.
  • Prinit Patel

    Southall

    12/11/2018

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    Steadfast removals helped my family and I move recently. I cannot praise the work Haamid and team did highly enough.
    I chose Steadfast based on a number of factors, cost of course but also the survey and advice Haamid gave prior to choosing them and the very professional service.
    On the day the team arrived on time and ready to go. We could have done and should have done a better job of packing all our belongings but this did not stop or slow down the team. They worked so hard and nothing was too much for them to do for us. Within a few hours everything was packed on to the vans and we were on our way to the new house. Everything arrived in one piece and was unpacked and placed in the rooms as required.
    A great job by a great hard working team. Made our move to the new house stress free and a happy one. Thank you guys!!!

    Response:
    Thank you Prinit for your great feedback.
  • Carolyn Fitzpatrick

    Southall

    5/11/2018

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    Have to be honest at first I was very concerned about using an unknown company I found on the web but I needn't have worried. From the first visit our special access and transport needs were addressed. I was very impressed on the day as everything was packed with speed, care and adaptability. Their care and attention to detail when unloading was amazing even after the long journey to Somerset and the delay in key release. We can't thank them enough and they definitely deserve 5 stars!

    Response:
    Thank you Carolyn for your great feedback. We are thankful to you that you gave us a chance to serve you with your house move. We always take every task seriously, regardless how big or small it is.Regards.
  • Chris Wood

    Hemel Hempstead

    25/07/2018

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    Really helpful and friendly. Excellent service, took care of all our things and made the whole experience stress-free. Highly recommended.

    Response:
    Hi Chris,Thank you for your feedback.
  • James Stoddart

    Watford

    13/07/2018

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    Excellent service, made a very stressful day go extremely smoothly. Guys were polite, friendly and considerate. They worked very hard too. Haamid is courteous, professional and knowledgeable. Visited to conduct estimate and price matched which I really liked. Highly recommended. Thank you Steadfast.

    Response:
    Thank you for your feedback. It was our pleasure serving you.
  • Kiran Salan

    Hemel Hempstead

    27/06/2018

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    Excellent fast and efficient service, would recommend these guys to everyone.

    Response:
    It has been great pleasure serving you.
  • Christopher Palmer

    Southall

    24/04/2018

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    On time. Hardworking, professional and polite.
    Perfect move

    Response:
    Hi Christopher, it has been great experience with your move.
  • Andrew Burton

    Hemel Hempstead

    7/04/2018

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    Haamid and Ahmed were superb! Nice chaps and got on with the job without fuss. Very professional and made the whole moving process enjoyable! Thanks guys!

    Response:
    Hi Andrew, It was our great pleasure serving you. We hope you are enjoying your new property. Many thanks
  • Andrea Khan

    Watford

    26/03/2018

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    We were really happy that we chose Steadfast Removals for our moving day. They got the job done with ease, dismantling furniture and then reassembling so quickly without any problem at all. Thank you both!

    Response:
    Hi Andrea,Thank you for choosing us for your house move and it was a great honour to serve you.
  • Manuela Gavin

    Hemel Hempstead

    20/01/2018

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    Made our moving day enjoyable and hassle free. Would definitely recommend.

    Response:
    Hi Manuela,Thank you for your great feedback. I was a great pleasure and an enjoyable experience for us too with your house move. I hope you are enjoying your new property.Regards,
  • Dawn Rowen

    Southall

    5/01/2018

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    Fantastic service for a long distance move...very professional.

    Response:
    Hi Dawn,Than you for your great feedback. It has been our great pleasure doing business with you.Regards,
  • Peter Bullock

    Hemel Hempstead

    30/12/2017

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    Punctual, prrofessional, pleasant. My friends at the destination remarked how pleasant and competent they were.

    Response:
    Hi Peter,We thoroughly enjoyed serving you and it was a great pleasurable experience. Many thanks.Regards,
  • Rosie Hammick

    Watford

    23/12/2017

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    I highly recommend Steadfast. Excellent value for money and a great service. Despite freezing cold temperatures and the worst snow and Ice in years, the guys arrived on time and were fantastic from start to finish.

    Response:
    Hi Rosie,That you for your great feedback. It has been our great please dealing with you.Regards,
  • Marcus Hughes

    Hemel Hempstead

    1/09/2017

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    Move went really smoothly. Steadfast were very flexible on changing our booking to accommodate delayed completion date. Team were efficient and friendly, taking the stress away from moving day. Recommend.

    Response:
    Thank you Marcus for your nice feedback. It's been pleasure serving you.
  • Gary Watton

    Watford

    11/08/2017

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    Price quoted was the price paid despite needing an extra vehicle on the day as it didn't all fit. Moving house is very stressful however these guys made the day better. I would recommend using them and they are excellent value for money.

    Response:
    Hi Gary,Thank you for your feedback. It has been great pleasure serving you.
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    Areas Covered

    Kingston-upon-Thames (KT), Reading (RG), Slough (SL), Sutton (SM), London South West (SW), Twickenham (TW), London West (W)

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