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Super Saver Movers

Super Saver Movers

Wembley, Middlesex
Superb
based on 6 reviews
member since May 2019
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Reviews & Ratings
Customer Reviews
  • Stefan Zinzen

    London

    1/11/2019

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    Excellent service. Very responsive with customised service. Had a home survey within a few hours of my initial inquiry. Remained flexible throughout the process in terms of service and add-ons. Sent me a team member to professionally wrap paintings and frames the day before our move. Removed the stress out during the moving day by keeping it smooth and coordinated. Highly recommended!

    Response:
    Hello Stefan, Thank you for your business and a great hospitality towards our teams, we appreciate your review and always are providing the best service.Kind Regards Super Saver Movers
  • William Liversidge

    High Wycombe

    25/07/2019

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    These guys were amazing. They delivered everything they promised and more, going out of their way to make sure we were happy with everything. Careful handling of furniture and excellent packing resulted on no damage and no breakage with a happy cheerful crew. I would strongly recommend them anytime

    Response:
    Hello William.Thank you for your business and a great hospitality towards our teams, we appreciate your review and always are providing the best service.Kind Regards Super Saver Movers
  • Mary Cottee

    Watford

    22/07/2019

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    Absolutely fabulous! From start of move til the end the guys were terrific.So helpful,calm,professional and kind.they took control of everything...i have no hesitation in recommending this firm...thanks to Sayeed and the whole crew.

    Response:
    Hi Mary, thank you for positive review. We always tend to provide an excellent service to our clients and will carry on doing so.Kind Regards Super Saver Movers
  • Catherine Mcnamara

    Harrow

    21/06/2019

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    Sayed and the team were great. We used the packing service and everyone was calm and methodical. Moving day itself could have been very stressful as we did a simultaneous exchange and completion and ended up waiting for keys for quite a while. But the team were patient and calm and understood how things go sometimes. When we did finally get keys, they unloads very quickly (and carefully). I'm really grateful for the service provided from start to finish.

    Response:
    Thank you for your positive response. We were more than happy to help you with your move day and are very thankful to you for choosing Super Saver Movers.
  • Joy Cole

    London

    8/11/2019

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    Van had holes in roof. Items arrived damp. Instructions not clearly understood by operatives. Items dismantled not remantled on arrival. Van broke down on route.

    Response:
    Hello Joy,Thank you for your feedback.The reason the van had holes was due to damage caused earlier on by the driver who then thought it was fine to carry on with his day until the end of shift. The items were in damp, mainly boxes, this was due to the rain in your new city, whilst unloading the crew were under heavy rain. Your son had agreed to reassemble all the items himself with our crew, so please reconfirm this with him as we have a policy where we always deliver the service you pay for, the crew has advised your son wanted to reassemble the items therefore they did not reassemble. Van had broken down due to a low tyre pressure which was sorted ASAP and the van was on its way.However we appreciate your feedback and will make sure this does not happen again as we strive on providing an excellent service to our clients.Kind Regards Super Saver Movers
  • Lisa

    Harrow

    4/02/2020

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    After a survey a price was agreed and I was told not to pack anything else as it would all be taken care of on moving day. Unfortunately this didn't happen and I was left literally throwing stuff in boxes at the last minute. I was told that if necessary two trips would be done (30 mile distance to new property) instead various items were stuffed in my Fiat 500 car including a TV wrapped in my own scarf, a mirror and a ornamental candlestick (which was subsequently broken on arrival) The team were very quick to load up and unload but I felt the level of care of my belongings was lacking. My three seater sofa subsequently had marks on arrival where something had been leaning on it. I requested my washing machine to be plumbed in and was told this was done but after the team left it was not working. I rang Mr Sayed and was told to get a plumber.( On inspection the cold water feed was twisted so much it was preventing it from filling). I was also told my TV would be put back up on the bracket but on arrival was told no as it involved drilling the wall. I believe the promises made at survey were not carried out just to get the job and not enough care was taken. I would not recommend.

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