TCS Services

TCS Services

Sunderland
Superb
based on 96 reviews
member since May 2018
leave a review
Overview

Your moving journey has yet to begin!

Conveyancing

Get connected with up to 5 regulated conveyancers to save time and money.

Compare Conveyancers

Surveying

Get matched with up to 5 RICS accredited surveyors to save on your property survey.

Compare Surveyors

Removals

Get matched with up to 6 removal companies to save on your move.

Compare Movers
Reviews & Ratings
Customer Reviews
  • Trevor Brown

    Newcastle Upon Tyne

    6/09/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I would highly recommend TCS. Kept in touch right up to move date. Arrived when they said they would. Completed the task professionally and efficiently along with a very competitive price.

  • Karen Mcloughlin

    Gateshead

    31/08/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Absolutely fantastic job from the team yesterday. I was completely astonished at how quick they got everything done - they are absolute ninjas.Very flexible with the date of our booking, even being able to accommodate the bank holiday.Conor kept me in the loop via WhatsApp and phone which was greatly appreciated. On the day of the move, we were able to track the moving van via an app which was really reassuringUsing TCS Services took so much stress out of our move, even with awful traffic on the road to Manchester!All in all, fantastic team and fantastic service. I would whole heartedly recommend them.

  • Darren Sanders

    Chester Le Street

    29/08/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    We are thoroughly delighted with the service provided by TCS. The engagement from our initial discussion through to moving day was expert, proactive and particularly reassuring. The move was a complex one, being cross country and from a 4-bed town house; however, the whole crew worked hard and were good humoured, highly considerate and diligent throughout the move. I would have absolutely no hesitation in recommending TCS to anyone looking for a great team for their move, big or small.

  • Lindsay Hedley

    Blyth

    2/08/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Would highly recommend TCS took alot of the stress out of moving, very organised no hassle and had a laugh with them along the way. Would definitely choose them again should I move again.

  • Aaron Salvidge

    Alnwick

    9/07/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The Team where great, very professional and got the done.

  • Jon Towns

    Newcastle Upon Tyne

    8/07/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Good communication throughout. Arrived on time and worked hard to make sure that the move went smoothly. Good bunch of people and would definitely recommend them to family and friends.

  • Kamil

    Gateshead

    6/07/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The team at TCS Services has been great. They have been super polite and and very thorough when providing me with a removal quote. Their quote ended up being much lower than all others (by more than 25%!). Conor has kept me informed about everything prior to the move and Sarmite has been great with coordinating the loading on the day.I would definitely recommend TCS to everyone and would use them again!

  • Marty

    Hexham

    5/07/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    We got a relatively last-minute completion date from our solicitors, and TCS was one of around 15 companies we contacted to see if they could make the date work. From the first contact with Conor we were reassured that they could fit it in, and that we'd be in good hands. Sarmite and Anth came out to quote up the job the next day, and we had the quote back within a couple of hours. Before moving day we had all the info we could have hoped for via email, and even a courtesty call the night before to see how we were getting on, and to ask if we had any issues or last minute questions the team could help with. On moving day itself a 3-man team arrived promptly and set to work. Nothing was too much trouble, and my offer to help was duly refused, meaning it was as stress-free as possible. When we got to the new address another crew arrived to help unload. All of our stuff was off the vans and in the right rooms within an hour and fifteen minutes - very impressive, and very friendly people. Wouldn't hesitate to recommend.

  • Lucas Rowlands

    Hexham

    2/07/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    ``i was not looking forward to moving day . The team from TCS were just brilliant from start to finish . Nothing was a bother. They worked so hard, so quickly and efficiently that we were moved before I knew it .No hidden extra costs .No hassle at all This company should be first on your list when looking for a removal firm in the North East. Simply outstanding customer service and value for money

  • Sue Shirt

    Newcastle Upon Tyne

    2/07/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I cannot recommend TCS highly enough. They recently helped us move my sister in law from a 3 storey house in Jesmond - she had never moved house before and we had been dreading moving out of the family home. From my first contact with TCS enquiring if they could help us, through to the end of the move they were fantastic. Their efficiency, care taken with all our possessions, positive approaches to moving and dealing with problems and excellent good humour was exemplary. Their approach to their work is truly professional and to very high standards. They made, what we had been dreading as a potentially very traumatic day, bearable. It went as well as we could have hoped for thanks to them.It rained- so they worked in pairs to get the stuff into the new flat- 2 indoors with their shoes off so as not to bring wet feet into the new flat. They managed their time so as minimise the cost us & nothing was broken or damaged. I cannot thank you enough for looking after us so well!

  • Peter Surridge

    Prudhoe

    2/05/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The team were great - they turned up when they said they would. Got on with the job - even during the time I couldn't be at the house with them due to having to sort keys out for the new property. Everything moved safely and put in the right rooms. Can't fault them - and they were incredibly accommodating with the constantly changing date of the move!

  • Vsevolod Telezhkin

    Newcastle Upon Tyne

    26/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Conor and team (TCS) are very helpful and reliable team. Great service which we highly recommend to anyone who is moving the house

  • Janet Mears

    Hexham

    19/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    This is the 2nd time I have used this family company. As last time I was blown away by their amazing service. The team were professional, hard working, organised down to the last detail in moving me out of one property and into the next. I couldn’t be any happier with them.
    The pre service was brilliant and so reassuring at a stressful time moving house. Conor and Sarmite and the rest of the team are with out a doubt the best in the business and I’d not move without them!
    Janet M

  • Michael

    Newcastle Upon Tyne

    15/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Attentive and friendly customer service, good communication and a pleasure to deal with. I would recommend TCS to anyone moving home after my experience.

  • Ath Alexakis

    Newcastle Upon Tyne

    14/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    TCS were amazing and truly lived up to their “stress free” moto.
    They came to see what needed to be moved within hours of me asking for a quote and were very professional and friendly.
    Within an hour after they left I had received the quote and the value for money was simply incredible.
    On the day, they showed up on time with a large team to pick up the items quickly, efficiency and without damage. They neatly loaded everything on the truck and secured the items with added blankets and covers for protection.
    They kept me informed during the drive
    to the new place and arrived at the prescribed time. They unloaded all the items as efficiently and carefully as they had loaded them, they took everything to the room we asked and just before they left they also gave us a quick hand with assembling our sofa frame so that we could have somewhere to sit on in the lounge while the rest of the house was full of boxes.
    I would highly recommend them.

  • Jay Jackson

    Chester Le Street

    14/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Highly recommend TCS removals, Connor and his team were extremely efficient and very helpful. The service was fantastic and the communication was excellent. We were very impressed and I would definitely be using the service again if needed in the future!

  • Gary Taylor

    Newcastle Upon Tyne

    29/03/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Swift Strong Careful with a good sense of humour and an excellent price. Would use again for sure a can heartily recommend.

  • Amy Pooley

    Gateshead

    21/03/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The whole team were fantastic. They made sure the day went as smoothly as possible. very professional and efficient, i would highly recommend.

  • Emma Flintoft

    Wallsend

    15/03/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The TCS team were helpful, punctual and hardworking. I'd definitely use them again

  • Faye

    Newcastle

    20/02/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I rarely write long reviews but this company deserves it! Outstanding service from the TCS team. I was so impressed with everything from start to finish.
    Before the move
    The team communicated with me as soon as I had requested a quote and they came out to see the house quickly. When they came to the house - they were very pleasant and friendly. They got back to me quickly with a very reasonable quote and again provided detailed, helpful information about the move. They were by far the most professional and efficient company we spoke to so we didn’t hesitate to book with them. They kept in contact between the quote and move to let us know about timings etc.
    Moving day
    On the day of the move, we received a call in advance to let us know they were on their way (and perfectly on time). From the second they arrived, they knew exactly what they were doing as a team. Every member of the team was polite and friendly. They clearly took care of the items they were moving so I was immediately reassured. They transported the items to the new house and then unpacked with the same efficiency.
    Moving day just would not have been so smooth without this team - thank you so much!

  • Debora Luciano

    Newcastle Upon Tyne

    19/02/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The company was fantastic therefore a detailed feedback is deserved: punctual, honest on the price negotiation, professional taking pictures of items before and after moving, organised when placing boxes and furnitures inside the van. Careful with furnitures. Super fast, hard working. Very pleasant overall and would recommend them very much to anyone. Thank you Conor and Sarmite.

  • Holly

    Wallsend

    18/02/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Brilliant company, amazed at speed and efficiency of the move. Completely happy and would gladly use again.

  • Andrew Mccreery

    Newcastle Upon Tyne

    18/02/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really nice people to deal with
    Went out pf thier way to help from sorting the quote to moving us even a change of date didn't upset plans
    The whole team were great to deal with
    I hope not to move again for a long time but would happily use them again

  • Wendy Gill

    Gateshead

    30/01/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Absolutely brilliant from start to finish. TCS accommodated the short notice we gave them and on the removal day all of the team were punctual, worked relentlessly and went over and above what was expected of them. They are extremely professional, happy in their work, (no negativity when tasks were hard or we asked more from them) and we would have no hesitation in recommending them. Thanks

  • Karen Fox

    Newcastle Upon Tyne

    25/01/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Efficient cheerful service on what is always a a stressful day.

  • Matthew Harkey

    North Shields

    15/01/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    We moved from a 3 bed house, but had enough stuff to make the volume look easily more like a 4 bed. TCS were professional and extremely hard working
    The price was very competetive.
    They were very well organised and took great care of everything, cheerfully and politely. We had a lot of boxes stored in the loft and stuff from the shed. Nothing was a problem. During a stressful house move, I was releived to know that I made the right choice. I was completely comfortable leaving them to do the job so that we could get on with the last minute packing and cleaning.
    I would not hesetate for a moment to recommend them to anyone.

  • Leah Lamb

    Newcastle Upon Tyne

    1/01/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    They were brilliant from start to finish. Could not fault them and totally recommend!

  • Pauline Carr

    South Shields

    31/12/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fantastic company , really helpful and very pleasant, the biggest thing was such a great price, best price I found anywhere . I would recommend this company to anyone and like to say a huge thank you to them , made my move stress free ... Mrs P Carr

  • Martin Lebovitch

    Newcastle Upon Tyne

    19/12/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fantastic service from Conor and all the team at TCS. We moved the contents from our 4 bed house and I was very impressed with the way the team worked. Items were moved with care whilst also being very efficient, professional and friendly throughout. Definitely recommend.

  • Nicky

    Newcastle Upon Tyne

    17/12/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Outstanding service by the team at TCS Services. Wouldn't hesitate to recommend them - very efficient and cost effective service. From the moment they came round to quote for the move, to the point they transferred all our belongings to the storage facility, they were nothing but friendly and polite - they clearly have a great working relationship, each person knows their role which gave us confidence that they would take care of our items. Thanks again to all the team!

  • Brian

    North Shields

    7/12/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very pleased with everything from start to finish
    They were very calm and helpful with no damage
    Conor and Sarmite run a very well organised company
    Although we had a long distance move (to Derbyshire) they were helpful at every stage and the staff they used were great

  • William Thorneycroft

    Newcastle Upon Tyne

    14/11/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great service from Connor and his team. Very reliable, friendly and made the move as stress free as possible.

    Response:
    Hello Will,Thank you for this review. We appreciate your feedback and hope that the work in the house is coming on well! Be sure to give us a call when you're done as you made it sound very interesting to see the finished article!Anything you need in the meantime or future, you know where we are!Thanks
  • Rob Bell

    Whitley Bay

    9/11/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent service from TCS, top professionals and very reasonably priced.

    Response:
    Hello Rob/Leah,We hope you've settled into your new home well upon return from your trip away. Also that you've managed to get through all of the unpacking and sorting of your new rooms/spaces.Anything you need in the future, you know where we are.Thanks
  • Gillian Mcintosh

    Newcastle Upon Tyne

    6/11/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent move and even put up 2 new beds

    Response:
    Hello Gill,Thank you for the five star review, We hope you've managed to settle in well onto those new beds in your new home! Also that the heating is now fixed and working fine!Anything you need in the future, you know where we are.Thanks
  • Darren

    Newcastle Upon Tyne

    17/10/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very happy to help with all the big and little things on the moving day, welcoming and friendly service, would definitely recommend them to a friend or family and I would definitely use them again!!!! Amazing service, made my moving day a lot easier.

    Response:
    Hello Darren,Thank you again for choosing to use us for your move and for leaving us this super review. We hope you've adjusted to your new surroundings and got used to the new neighbours!Anything you need in future, you know where we are.Thanks
  • Julian Freeth

    Wallsend

    6/10/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent, Conner and the team were there on time and efficiently moved from our storage unit and delivered to our new property. Very organised and helpful from the very first contact. A pleasure working with them and I will be recommending.

    Response:
    Hello Julian,Thank you for using us for your move and leaving the gleaming review! We always do our best and give every job 110%, the team are always glad to read these reviews that reflect the hard work we all put in, so thank you!Anything you need in future, you know where we are.Thanks
  • Oliver Warden

    Wallsend

    6/10/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really helpful and friendly staff

    Response:
    Hello Oliver,Thank you for taking the time to leave us this five star review and commenting on the friendly and helpful team. They're always happy to see that you found their services to be useful and cheerful!We hope you've settled to your new home well.Anything you need in the future, you know where we are.Thanks
  • Will

    Newcastle Upon Tyne

    20/09/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Helpful, friendly, efficient and careful. A great experience throughout and made moving day an absolute breeze.

    Response:
    Hello Will,Thank you for giving us this five star review. We hope that you've got used to your new home and have managed to get all of your belongings unpacked and into their new places!Anything you need in future, you know where we are.Thanks
  • Tessa Jones

    Prudhoe

    16/09/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Pleasant, polite, careful and considerate.

    Response:
    Hello Tessa,Thank you for taking the time to leave us this five star review.We hope you've unpacked everything and adjusted to your new home.Anything that you need in the future, you know where we are.Thanks
  • Bryn Tierney

    Newcastle Upon Tyne

    13/09/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very professional & speedy removal company. Nothing was too much trouble for these experts, would highly recommend using for friendly efficient service

    Response:
    Hello Bryn,Thank you for choosing to use us for your move out of the area and also for leaving this shining review! We hope that you've managed to make a good start on your renovations and making the place your own!Anything you need in the future, you know where we are!Thanks
  • Catherine Sheehan-Finn

    Blaydon-On-Tyne

    7/09/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Thank you to all the TCS Services team who worked flat out to bring our belongings to our new home. We could not have chosen a better company with lovely friendly professional staff to help us move house. Highly recommend TCS Services to anyone looking to move house.

    Response:
    Hello Catherine,Thank you for taking the time to leave us this smashing five star review. We're always glad to read that all of our hard work has been appreciated and made a positive effect on your big day!Good luck with your new home and everything in the future.Anything you need, just give us a call anytime.Thanks
  • Michelle Gaudie

    South Shields

    24/08/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Lovely people and excellent service. Thank you.

    Response:
    Hello Michelle,Thank you for choosing to use us for your move. We hope that you and your Son have adjusted to the new home and have re-arranged everything to where you want it!Anything you need in the future, you know where we are.Thanks
  • Michelle

    Gateshead

    16/08/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    From start to finish the team at TCS were fantastic! They were amazing in the lead up and even better on the day! I would recommend them without hesitation to anyone - don’t bother looking elsewhere just go with this lovely family!

    Response:
    Hello Michelle,Thank you for leaving us this marvelous review. We are glad you found our services to be of such good standard. We hope that you've managed to get unpacked and adjusted to the new surroundings and area.Anything you need in the future, you know where we are!Thanks
  • Henrique Pazos

    South Shields

    16/08/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great service!!! I recommend it for anyone that will move. Fast and simple.

    Response:
    Hello Henrique,Thank you for choosing to use us for your move and leaving us this review! We hope that you've managed to get unpacked and adjusted to your new home!Anything that you need in the future, you know where we are!Thanks
  • Sarah Denton

    Gateshead

    16/08/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Professional and friendly, sorted everything for me and made moving day stress free.

    Response:
    Hello Sarah,Thank you for taking the time to leave us this five star review. Every review really does count and puts a smile on the teams faces to know that their hard work has been appreciated and made a difference for your house move!Thank you and good luck with your new home.Anything you need in the future, you know where to find us.Thanks
  • Jodie Wade

    Newcastle Upon Tyne

    15/08/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Team were great and made the day so easy. Thanks again!

    Response:
    Hello Jodie,Thank you for choosing to use us for your move into your fabulous new home. We hope that you've unpacked everything and got took the Mystery out of your Mystery box!Anything that you need in the future, feel free to call us anytime.Thanks
  • Gill

    Newcastle Upon Tyne

    19/07/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really efficient and friendly
    Made the move stress free

    Response:
    Gill/Derek,Thank you for leaving us a review after your removal.We hope that you've managed to get unpacked and settled into your new home!Anything you need in the future, feel free to call anytime.Thanks
  • Chris Perry

    Newcastle Upon Tyne

    17/07/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    TCS removals really impressed us. From the first contact, Conor and Sarmite did a comprehensive survey on a Monday night at 7pm to suit our limited availability. They talked knowledgably and practically about methods available to us to deal with obstacles that our move was likely to run into.
    Overall we have been extremely impressed by their professionalism and proactive problem-solving “can-do” attitude and would have no hesitation in recommending them to friends or colleagues.
    Their quote was by far the most reasonable that we received.

    Response:
    Chris/Eleri,Thank you for leaving us this detailed review with your comments on our prompt and flexible services. We are delighted that you were impressed with how we conduct and run our business. Both Samrite & I appreciate that you'd recommend us to anyone who will be moving in the future.We wish you all the best with your new home and should you need us for anything at all in the future, you know exactly where we are.Thanks.
  • David Walker

    Sunderland

    15/07/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    TCS just turned up and did it with no fuss and no problems. Their smiles and jokes were a bonus. Great stuff!

    Response:
    Hello David,Thank you for leaving us this review. Fingers crossed you've put a good dent into the unpacking and setting up your new home!We hope you've managed to sort out your bookcase so that it will fit into the fireplace!Anything you need in the future, you know exactly where we are!Thanks
  • Paul Hill

    Stocksfield

    10/07/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The company arrived on time with two vehicles and managed to load a whole house in under an hour. The drop off went smoothly too and they worked very hard. They even took their shoes off on my new carpets. I would definitely recommend them for the process from start to finish. Very happy!

    Response:
    Hello Paul,Thank you for your quick review! We hope you've managed to get everything sorted in the new house and the shed built up for your bikes!We wish you the best of luck in your new home. Anything you need in future, you know right where we are!Thanks
  • Adam White

    Newcastle Upon Tyne

    4/07/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I can’t fault Connor and his team enough. From the initial enquiry, the quote to the removal day itself. We were planning a move from
    Newcastle to Doncaster and had some setbacks in moving date which meant we had to move dates at short notice. Nothing was too much trouble for the guys who did their best to accommodate us.
    I was very pleased with the price quoted which was much more reasonable than your competitors. On the day the team arrived on time and kept me informed with a call to let me know your arrival time. The guys were quick but delicate ensuring all our house was packed promptly and in perfect condition. We unloaded very promptly upon arrival and I couldn’t fault any of the service on the day.
    Thanks again for making a stressful day painless. I wouldn’t hesitate to use your services in future.

    Response:
    Thank you for leaving us this great review. We're happy that you were please with your removal and customer service you received from us. We hope that your post move arrangements have fell into place and you're now in the new property!Thanks again for using us for your move. Anything you need in the future, you know where we are.Thanks
  • Robert Lilley

    South Shields

    24/06/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent service helpfull and polite guys recommend them any day

    Response:
    Hello Robert, Thank you for using us for Whinney’s house move yesterday. We hope that you’ve all got her settled in and took a chunk out of unpacking all of them boxes! Should you need anything again in the future, you know where we are.Thanks
  • Alex Duigan

    Newcastle Upon Tyne

    12/06/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    TCS responded very quickly to my request for a quote. Their communications were friendly and professional. Despite a short timescale, TCS accommodated my needs fully and the quote was excellent value for money. On the day, the approachable and hard-working team had our stuff on the trucks in no time, and could not have done anything more to make the move smoother. I'd highly recommend them.

    Response:
    Hello Alex, Thank you for leaving the kind review and also for choosing to use us for your house move. Fingers crossed you managed to get sorted with the young ones cribs and got ahead of the game before going back into full swing at work and with the twins!If there’s anything you need in the future, you know exactly where we areThanks
  • Dan Hodgson

    Rowlands Gill

    10/06/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Sarmite, Conor and the team did an excellent job from start to finish. The whole team were friendly and efficient. I missed a couple of items off the inventory and None of this was a problem. Would recommend.

    Response:
    Hello Dan, We’re glad you were happy with your house move we carried out for you. We appreciate your comments and that you’d recommend us to anyone else. We hope the kids have settled in well and are enjoying the new home!Anything you need the future, you know where we are.Thanks
  • David Stephenson

    Durham

    8/06/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent from start to finish. Kept you informed all the way very friendly couldn't do enough for you. Would highly recommend them.

    Response:
    Hello Stephen, Thank you for taking the time to leave us this praising review. We're glad you found our services to be of high standard and hope that since your move you've settled well into your new property.Anything you need in the future, you know where we are.Thank
  • Nick Burke

    Gateshead

    7/06/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I moved from a flat using the public lift with its inherent problems and the confined space involved. But TCS took it in their stride and completed without any issues. Great service and would recommend to anyone.

    Response:
    Hello Nick, Thank you for leaving us this gleaming review. The challenge of the public lift and having one of them out of service did make move day more interesting and something different for us to work with.Fingers crossed you got the kids beds and wardrobes re-assembled ok without too much effort and have since unpacked all your belongings.Anything you need in the future, you know where we are.Thanks
  • Claire Bradshaw

    Gateshead

    23/05/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Hired Conor and Sarmite on what I knew was going to be a difficult day. From first contacting Conor right up until the end he was not only professional but kept in touch throughout. My move went as smooth as clockwork, no hiccups at all. Massive shout out to Sarmite who was also helpful and very friendly. Also I can't forget Anth who made my move not only easy biut he was friendly, funny and a breath of fresh air. I would most certainly recommend this removal firm to anyone. Thank you X

    Response:
    Hello Claire,Thank you for choosing to use us for your move. To read things like smooth as clockwork and your other positive comments really puts a smile on everyone’s faces at our side. We do work hard to make sure we do an excellent job. On top of that we’re glad that the whole team managed to keep your spirits high on the big day itself. We look forward to hearing from you in the future should you need us for anything at all.Thanks
  • Ken Owens

    Newcastle Upon Tyne

    19/04/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    They were brilliant I would highly recommend them. There was delay getting into the new house but nothing was a problem, they removed doors to get furniture in and out and were very friendly.
    5 stars

    Response:
    Thank you Ken for leaving us this five star review. Every one of them really makes a difference to us. To see that you were happy with the service we provided for you makes us happy that all our hard work has paid off. We hope you've settled into the new home and area and are keeping well.Anything you need in the future, you know where we are.Thanks
  • Shirley Connell

    Chester Le Street

    26/03/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    These guys were amazing on what was a very difficult day.
    Very professional service throughout
    Would highly recommend to anyone

    Response:
    Hello Shirley, Thank you for leaving us this review. We are happy that you used us for your move and more so that you would recommend us to someone in need of a removal company.We hope that you've adjusted to the new surroundings and that long driveway!Anything that you need in the future, please feel free to call anytime!Thanks
  • Katie Rewcastle

    Gateshead

    22/03/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great team, job was done quickly and professionally. Thanks again!

    Response:
    Hello Katie,Thank you for using us for you removal and taking the time to write this five star review. The team were happy to hear about what you had to say about our move for you. We all hope that you've settled in well to your new property of your own and adjusted into the surroundings.Thanks
  • Miss Payne

    Newcastle Upon Tyne

    22/03/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fantstic srvice. Very friendly and reliable.
    TCS kept in touch regular to check i was ok and if i needed any further support.
    I will be recommending to anyone moving.
    Xx

    Response:
    Hello Leighanne,Thank you for using us for your move and for leaving us a five star review. We hope that you are keeping well and have managed to get unpacked and settled well to the new property. To be said for the kids too!Anything that you need in the future, you know where we are.Thanks
  • Gillian

    Newcastle Upon Tyne

    5/03/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Following a family bereavement we had a very short timescale to move furniture and possessions from a rented property. From my very first contact with TCS I knew I was in good hands. Conor was very compassionate and understanding and really went out of his way to accommodate our tight timeframe. A quote was received quickly and the price was very good. Conor was in touch before the move, ensuring we were ready and asking if we had any questions, I couldn't have asked for better service. On the day of the move, the team worked quickly and efficiently, making the process so much easier at a very difficult time. I would definitely recommend TCS and would use them again without hesitation.
    Thanks for everything!
    Gillian

    Response:
    Hello Gillian, Thank you for this detailed and amazingly positive review. We really appreciate the time taken to write this five star review and hope that you are doing well. We hope that everything has settled down now and life back on track to normality.Anything that we can do to help in the future, please don’t hesitate to contact us at any time.Thanks
  • Karen Hadley

    Chester Le Street

    24/02/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Could not have asked for anything better... from beginning to end. After making the initial enquiry online, I was called back within 5 minutes. The day after, Conor and Sarmite came round and I had the quote within a few hours of that. I was moving from Birtley to Lancashire and I had a Yamaha upright piano... and the quotation given was well below what I expected. Nonetheless the service was first class. All of the packing materials were delivered as agreed well ahead of the move to allow me plenty of time to pack up. And none of the packing materials failed. A team of five in two box vans and a sprinter arrived at just after 7.00am and we were all packed up by 1030. Despite the weather, they were at the new house about 2 hours later and had everything unpacked - in the right rooms - and had the piano moved into place by around 14.30. They even plumbed in my washing machine, stacked the dryer on top of it and secured it. The day really couldn't have gone any smoother. Couldn't be happier and would definitely recommend to anyone. Thank you guys.

    Response:
    Hello Karen,Thank you for choosing to use us for your move. We do make a point of giving a good high quality service from start to finish, we’re over the moon that you mde a point of mentioning it in your splendid five star review. It is important to us that everyone’s possessions are moved not only safely but with a high level of moral also! The piano was beautiful and fingers crossed have adjusted to the new property well. You’re more than welcome for the washer/dryer being plumbed in and strapped with that cool invention/product you purchased (We don’t see them very often). We are always happy to do everything what we can to make what is already a stressful enough transition to be as smooth and effortless as possible for the customer.Anything you need in the future, you know exactly where we are!Thanks
  • Kirstie

    Chester Le Street

    21/02/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very Professional Removal Company. Very accomodating with last minute change of moving dates.
    All items moved successfully taking great care and placing items in correct rooms upon removal. Reconstruction of furniture too. Excellent job would definitely recommend and will definitely use again. Well Done TCS 5⭐⭐⭐⭐⭐ service.

    Response:
    Hello Kirstie/Karen,Thank you for choosing to use us for Karen’s house move. We will never forget the busyness nor narrowness of the access of the collection address. It was a one to remember. To read your kind review made every ounce of effort worth it. The full team smiled when reading your review. A big thank you from us all.We hope that you’ve adjusted well to your new surroundings and have managed to completely unpack everything!Anything that you need in the future, please contact us anytime.Thanks
  • Kelly Burn

    South Shields

    16/02/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I have moved a couple of times and I can truly say this was the best experience I have had. Excellent service throughout the quote and move process. The team were always on hand to answer any questions I had and they were very accommodating to my short timescale. The move was seamless from start to finish. I highly recommend this company. Should I move again they will be the first ones I call.
    Kelly Burn

    Response:
    Hello Kelly,We hope since you’ve moved up to Edinburgh you’re enjoying the new job and new home for that matter!It makes us very happy to read that you’ve rated us the best removal company that you’ve used to date.If you ever do move again, feel free to call us anytime for anything you need.We look forward to hearing from you.Thanks
  • Stephen Baker

    Gateshead

    8/02/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    TCS were prompt,professional,polite and nothing was too much trouble. Add to this great value for money means I would use them again in an instant and will recommend them to anyone. I wish them every success in the future. Stephen.

    Response:
    Hello Stephen,Thank you for choosing to use us for your removal. Although the views from your old flat were amazing the new property was very nice and we hope you’ve settled in well! The work you done at the property defiantly had an excellent finish to it. Anything that you need in future, please feel free to call anytime!Thanks
  • Amar Sami Khan

    Ashington

    2/02/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very nice and good service, will definitely recommend.

    Response:
    Hello Amar,Thank you for using us to move your items to storage before going away for work. We hope that your experiences away have been going well and look forward to hearing from you and you stories about your journey when you get back!Anytime you need us, you know where we are.Thanks
  • Keith Armstrong

    Chester Le Street

    26/01/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent service from start to finish. Nothing was a problem.
    Helpfull friendly team. They were very quick and looked after our furniture.
    Would highly recommend. Took the nightmare out of moving.
    Thank you.

    Response:
    Hello Keith, Thank you for leaving us this five star review. We're happy to read that you were happy with the service we provided for you on your already stressful move day. It is nice that you will recommend us to someone else in the future if they need us.We wish you all the best and hope that you've been staying safe in your new home.Thanks
  • Raymond Smith

    Newcastle Upon Tyne

    19/01/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    From the initial consultation to moving into our new home , nothing was too much for them. Every step was covered and communication was excellent throughout. They all worked so hard and efficiently . From arriving at 7am to leaving us at 2.15 pm that was 160 mile trip with 2 vans. Not only are they lovely people they really do care about there customers and building a company with a excellent reputation. I don't usually write reviews but since moving house is one of the most stressful situations we carry out in our lives I would recommend TCS Services to look after your removal plans. Well done TCS your a credit to your trade.

    Response:
    Hello Ray,We appreciate the time and effort you put into writing this truly amazing review about the service we provided for you on your move day and all of the events leading up to it. Our customer service as mentioned from day one is of upmost importance to us, so we’re very happy to read that you believe we’re a credit to the trade. It makes all of the hard work and effort we put into every move worth it!We hope you’ve all settled into your new property and got all of the wardrobes/items in the garage sorted out by now!Anything you need in the future, don’t hesitate to call us at anytime.Thanks
  • Irina

    Newcastle Upon Tyne

    15/01/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent. We move a lot, so I have seen different moving companies, good and bad. I can't say a bad word about TCS movers.
    Communication from day 1 was excellent. Conor was always reachable, answered emails and phone calls. My moving date was not certain till the last week, that was stressing me a lot. Conor remained reassuring and accommodating. The bill was transparent and competitive (I got 4 quotes to compare, and only 1 was cheaper, but unclear). Nothing was damaged, the furniture was put in the places where I asked, carpets in the old and new house remained clean. Positive attitude and good mood from TCS movers. Thank you!

    Response:
    Hello Irina,Thank you for leaving the detailed review for us. We hope you had a Merry Christmas, a happy new year and that the issues with your new property got resolved in good time.Should you need anything in the future, you know where we are!Thanks
  • Saeed

    South Shields

    12/01/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Perfect service, very nice and friendly staff. Will definitely use their services again when needed.

    Response:
    Hello Saeed,Thank you for this review of our services. We hope your trip goes well and we might see you when you get back!Thanks
  • Janet Mears

    Hexham

    10/01/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Where do I begin???
    As soon as I emailed my interest in TCS and Conor immediately replied, I was assured that this was the company for moving me.
    Cost is important to me, and I was blown away with this first quote and looked no further. After emails and chats with Conor, I had every confidence that the move would be dealt with professionally.
    I even changed the date of my move a couple of times and TCS were more than accommodating, squeezing me in between Christmas and New Year.
    Conor and his team were outstanding in how the packed up my flat, loaded up and moved me to my new place.
    They quickly and efficiently unloaded and put things exactly where I wanted them and moved them again when I changed my mind!!!!
    All in all, I moved a short distance but, all was complete in 3 1/2 hours!!!!
    I thoroughly recommend TCS and will use them again if I move, without hesitation!!!!!

    Response:
    Hello Janet,Thank you for the wonderful review. We passed your comments onto the entire team. We hope you re-settled well in the middle of the Christmas period and had a Happy New Year!Should you need anything at all in future, you know where we are.Thanks
  • Rob Brotherton

    Jarrow

    8/01/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great service from TCS. Helped the move go smoothly & has good banter!

    Response:
    Hello Rob,Thank you for your review, We hope you've settled into your new build and had a Merry Christmas and a Happy New Year!Anything you need in future, you know where we are.Thanks
  • Fraser Donnelly

    Newcastle Upon Tyne

    18/12/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    They were great from start to finish - Thank you!!

    Response:
    Hello Fraser,Thank you for the review. We hope you've settled in ok in Scotland and had a merry Christmas and Happy New Year.Should you need anything in the future, you know where we are.Thanks
  • Pippa Robson

    Stanley

    3/12/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fabulous service - from the very first contact, the Company came across as professional and caring.
    I was kept informed of arrival time throughout the morning as I was their second job.
    Sarmite and Conor and the whole team were friendly and chatty and made the whole process seem easy.
    Their box-arranging skills were unbelievable - I didn't believe it would all fit into my new garage but it was all packed in well.
    I would definitely recommend TCS to any of my friends and feel confident that they would receive the same exceptional service.

    Response:
    Pippa,Thank you for the detailed review and for complimenting our box organisation skills. The rest of the team also thanked you for your kind words.We hope that you've managed to settle well and now into full swing of the festive season!Thank you
  • Suzy_O_Hara

    Newcastle Upon Tyne

    18/11/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Conor and his team did a fantastic job - we were moving from two houses into one and they really made the move as smooth as it was ever going to be! Communications were exceptional throughout, they were professional, efficient, friendly and great value for money. Would absolutely recommend to anyone needing anything moved. Hopefully we won't be moving again for a while, but if we ever do, I know who I'll be calling.

    Response:
    Suzy/Tibor,Thank you for this wonderful review. We hope you've settled in ok and that the work in the house went to plan! Should you need help with anything in the future, you know where we are!Thanks
  • Heather Dowey

    Wallsend

    12/11/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Absolutely brilliant.! I have moved house several times over the years, and each time the removal company have been hopeless either damaging personal belongings or damaging the property when bringing furniture into the new home.
    TCS services are extremely professional and quick.
    They even took their shoes off when entering my new house as the pavement was a little muddy ! I cannot thank them enough. Perfect and I would highly recommend them to anyone moving house.
    Their price was very competitive too - best removal company on the market !!
    Thanks and keep up the good work!
    Heather and Alan

    Response:
    Heather/Alan, Thank you for your detailed and thoughtful review.We hope you've managed to get unpacked and started to settle into your new home!Should you need anything in the future, you know how to find us.Thanks
  • Luke

    Newcastle Upon Tyne

    9/11/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Everything about Sarmite and Conor and their team was excellent from start to finish. They were able to move us with only 1 day's notice. They turned up at the time they said they would and completed the move in an expert fashion. Would certainly use them again.

    Response:
    Luke, Thank you for leaving your feedback and we’re glad you were happy with our service. We wish you the beat of luck with your new home.If you need anything from us in future, you know where to find us.Thanks
  • Anthony Jefferson

    Newcastle Upon Tyne

    30/09/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Top rate service from TCS. I have used a top named removal company before and TCS are better in every aspect compared to them. I would definitely recommend TCS and would use them for any future moves.

    Response:
    Anthony/Jade, thank you for this wonderful review. We hope you’ve all adjusted to your new home.If you need anything again in the future you know where we are.Thanks
  • James Van Tuyl

    Rowlands Gill

    25/09/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    These guys were absolutely great. Reliable, professional and very friendly. I'd have regular updates from them, and courtesy calls to let me know where they are and how long they'll be. They packaged everything very well, were very careful, and made the house move a breeze. I would absolutely recommend their services.

    Response:
    James/Vika,Thank you for the excellent review you left for us. We hope you've got through the unpacking and adjusted to your beautiful new property.Anything you need in future, you know where we are.Thanks.
  • Zoe Birdsey

    South Shields

    24/09/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really FAB service from start to finish. Quick and efficient loading and unloading the vans. Collected everything the day before as it was such a long distance, which was great and gave me a chance to drive down too.
    Received a text the morning of delivery with an approximate arrival time and a phone call when they were about 10mins away.
    Really great and will definitely recommend to anyone moving!!

    Response:
    Hello Zoe, Thank you for your nice review. We hope you've managed to get unpacked and have adjusted to the new area ok. Should you need anything in future, you know where we are. Thanks
  • Ian Thompson

    North Shields

    17/09/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Brilliant. Efficient, polite and concise. Great value for money. Will be using again.

    Response:
    Hello Ian,Thank you for your review. We hope the rest of your new house build goes to plan!Should you need us again, you know where we are.Thanks
  • Syed Zakir Abbas

    Durham

    24/07/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Sarmiento and Conor were excellent in organising / co-ordinating the whole move.
    Moving the house with 3 young children was a challenge in itself but prior preparation, flexibility and co-ordination from the team made it a lot easier.
    Conor and Sarmiento were able to attend twice before the move to pack everything so that on the day it took less time to complete the loading and relocation.
    On arrival everything was placed in the correct room and furniture was reassembled while boxes were placed correctly for us to unload / unpack over the next few days/weeks.

    Response:
    Hello Syed,Thank you for your review. We hope you've finished all of your unpacking and that the girls have adjusted to their new surroundings.We wish you the best of luck with this new chapter of your lives.Should you need anything in the future, you know were we are.Thanks
  • Sharon White

    Whitley Bay

    6/07/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Couldn't fault them at all. Very organised, professional and efficient. Lovely friendly service and reasonably priced. Took all the stress out of moving items from 2 properties and taking them over to the North West. I highly recommend them and would use them again. Thank you team TCS.

    Response:
    Hello Sharon/David,Thank you for your kind review. We appreciate your feedback very much and hope you’ve got over to the new house on the weekend safely.Anything you need in future you know where we are.Thanks
  • Paul Tye

    Newcastle Upon Tyne

    28/06/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    TCS are a very helpful and compitent family run removal business - they helped enormously on what was a very stressful time and move for us. Our Estate Agents were hopeless but TCS got us through the move with flying colours. - would definitely recommend to anyone - Well done and thanks TCS.

    Response:
    Hello Paul,Thank you for the kind review. We hope you've got unpacked now and are settling in well to your new home!Anything you need in future, you know where we are.Thanks
  • Mark Wight

    Newcastle Upon Tyne

    22/06/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great communication before, during and after move. Took a great deal of pressure of my shoulders during a stressful move across the country. Thanks again!

    Response:
    Hello Mark,Thank you for the review.We hope you've adjusted to the area .Anything you need in future you know where we are.Thanks
  • Jane Laidlaw

    Newcastle Upon Tyne

    18/06/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    We used TCS Services yesterday for our house move and would HUGELY recommend them to anyone looking for a reliable, well priced, professional, excellent removal company. They worked so hard and were so considerate of our moving needs and ensured that our move went swiftly and very smoothly. They took a huge amount of care with our items and helped us by ensuring heavy items were placed where we wanted them. Most importantly they were lovely people who made our move a really nice experience. A huge thank you from The Laidlaw's.

    Response:
    Hello Jane,Thank you for your praise and kind words.We hope you've managed to get well on the way with the unpacking of your new home and that Eli is enjoying his new room!Anything you need in future, you know where we are.Thanks for choosing us for your move.
  • Claire Allan

    Houghton Le Spring

    3/06/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating: