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Thomis Reed Removals and Storage

Thomis Reed Removals

Superb
based on 11 reviews
member since October 2015
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Overview

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Reviews & Ratings
Customer Reviews
  • Helen O'brien

    Leeds

    30/10/2022

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    Wow! Alex and his team were amazing from start to finish, I honestly cannot recommend this company enough!Not only were they really well priced, they were professional, really helpful and responsive to any emails/texts I sent asking questions, but they actually went above and beyond for us.Due to one thing or another (at my side) they accommodated my last minute changes and managed to change the removal date for me. They worked hard, looked after all our belongings, dismantled and reassembled everything that was needed and even picked me up a washing machine and fridge freezer from a different property!Thank you so much to them for their service!

  • Val Ryder

    Leeds

    22/09/2022

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    Absolutely fantastic service! Not the easiest of moves to a third floor apartment but the team were so efficient.

  • Damon Harrison

    Wakefield

    11/09/2022

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    I had my doubts about the company as the price they stated was not the cheapest but by far the dearest . Very competitive. The gentlemen arrived at the stated time and soon got to work .. My move went very well and would recommend this company to any potential customers..good value and very polite men to make the moving process go as smoothly as possible..a very reliable and good company

  • Mandy Clark

    Wakefield

    9/02/2019

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    He was on time very helpful and patient and polite

  • John Hodgson

    Bradford

    25/01/2019

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    Absolutely brilliant service,the removers worked unbelievably hard in awful weather,they wouldn't even stop for a cup of tea!!I am very happy to recommend them to anyone planning to move house.

    Response:
    Thank you so much for the lovely review. It was a pleasure to work with you.
  • Wanda Thorpe

    Leeds

    6/11/2018

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    The three lads were marvellous. They worked tirelessly and helped dismantle some things we just had not had time to do. Friendly, helpful and so hard-working. Would and have recommended them to others.

  • Carole Worthington-Hollowbread

    Leeds

    15/10/2018

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    Excellent service. Good personal skills. Thank you.

  • Valerie Speirs

    Leeds

    20/08/2018

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    Excellent service. Great value for money. Cannot fault. Thoroughly recommend.

  • Louise Softley

    Harrogate

    25/04/2018

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    Disgusting service, they broke my tvs. And fridge freezer, scratched my dinning table, company have been awful regarding this matter. Had to go to trading standards over them, they haven't dealt with by complaint, customer service zero.

  • Dave Roberts

    Leeds

    30/12/2017

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    The boys were brilliant

    Thank you

    Response:
    Thanks for the great review Dave.Happy New Year!Alison
  • John Srivastava

    Halifax

    17/09/2017

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    Did the job and the distance. We moved from a canal side flat in Yorkshire to storage in Essex. No doubt hard work, but.....

    - Used our toilets without flushing. Found this when we went back to clean our old place. Disgusting!
    - Left their food and drinks in our old kitchen and in our storage unit. Including curry sauce!
    - Still looking for the screws now to our furniture that was dismantled.
    - Record player packed upside down with boxes piled on top!

    Response:
    Dear SirI am sorry you felt that this mediocre review necessary.In response:2 star customer service - Vicky went above and beyond to assist with your removal, organising keys etc as you were already in Romford. This seems very unfair to her and I hope that you can review your comments to show appreciation to her.Regarding the toilets: I have spoken to my staff who insist that they did not use the toilets in the manner you state, but I have apologised to you already just in case.Food: they crew never eat during a removal load so I find this very hard to believe, given the location of the flat. They did however admit to leaving sachets of coffee/sugar/milk on your work top. They accidentally broke a cup which they left out for you to see. Again, I have apologised for this.Record player: This is the first I have heard of this. We did not do your packing and if the box was not clearly labelled the crew would not know what was in it so would stack on top. It should have been labelled 'fragile, nothing on top'.As advised the screws were popped into one of your boxes.I will apologise for the obvious errors in judgement of the crew and please rest assured that they have been advised of the problems and fully retrained.With kindest regardsAlison J Leigh
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    Areas Covered

    Bradford (BD), Huddersfield (HD), Harrogate (HG), Leeds (LS), Wakefield (WF)

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