Thomis Reed Removals Ltd

Thomis Reed Removals

Leeds, Yorkshire
Superb
based on 8 reviews
member since October 2015
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Reviews & Ratings
Customer Reviews
  • Mandy Clark

    Dewsbury

    9/02/2019

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    He was on time very helpful and patient and polite

  • John Hodgson

    Keighley

    25/01/2019

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    Absolutely brilliant service,the removers worked unbelievably hard in awful weather,they wouldn't even stop for a cup of tea!!I am very happy to recommend them to anyone planning to move house.

    Response:
    Thank you so much for the lovely review. It was a pleasure to work with you.
  • Wanda Thorpe

    Leeds

    6/11/2018

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    The three lads were marvellous. They worked tirelessly and helped dismantle some things we just had not had time to do. Friendly, helpful and so hard-working. Would and have recommended them to others.

  • Valerie Speirs

    Leeds

    20/08/2018

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    Excellent service. Great value for money. Cannot fault. Thoroughly recommend.

  • Dave Roberts

    Pudsey

    30/12/2017

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    The boys were brilliant

    Thank you

    Response:
    Thanks for the great review Dave. Happy New Year!Alison
  • Carole Worthington-Hollowbread

    Otley

    15/10/2018

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    Excellent service. Good personal skills. Thank you.

  • John Srivastava

    Hebden Bridge

    17/09/2017

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    Did the job and the distance. We moved from a canal side flat in Yorkshire to storage in Essex. No doubt hard work, but.....

    - Used our toilets without flushing. Found this when we went back to clean our old place. Disgusting!
    - Left their food and drinks in our old kitchen and in our storage unit. Including curry sauce!
    - Still looking for the screws now to our furniture that was dismantled.
    - Record player packed upside down with boxes piled on top!

    Response:
    Dear Sir I am sorry you felt that this mediocre review necessary. In response: 2 star customer service - Vicky went above and beyond to assist with your removal, organising keys etc as you were already in Romford. This seems very unfair to her and I hope that you can review your comments to show appreciation to her. Regarding the toilets: I have spoken to my staff who insist that they did not use the toilets in the manner you state, but I have apologised to you already just in case. Food: they crew never eat during a removal load so I find this very hard to believe, given the location of the flat. They did however admit to leaving sachets of coffee/sugar/milk on your work top. They accidentally broke a cup which they left out for you to see. Again, I have apologised for this. Record player: This is the first I have heard of this. We did not do your packing and if the box was not clearly labelled the crew would not know what was in it so would stack on top. It should have been labelled 'fragile, nothing on top'. As advised the screws were popped into one of your boxes.I will apologise for the obvious errors in judgement of the crew and please rest assured that they have been advised of the problems and fully retrained.With kindest regardsAlison J Leigh
  • Louise Softley

    Harrogate

    25/04/2018

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    Disgusting service, they broke my tvs. And fridge freezer, scratched my dinning table, company have been awful regarding this matter. Had to go to trading standards over them, they haven't dealt with by complaint, customer service zero.

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