Company Overview
Here at Thomis Reed Removals, we have a team of staff members that have a wealth of experience in the removals industry. We are happy to assist you in all areas of your move. We aim to make your home or office move as stress-free as possible, with different packages available to suit all individual needs and budgets.
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Reviews
The boys were brilliant
Thank youAlison Leigh of Thomis Reed Removals replied:
Thanks for the great review Dave. Happy New Year!AlisonDid the job and the distance. We moved from a canal side flat in Yorkshire to storage in Essex. No doubt hard work, but.....
- Used our toilets without flushing. Found this when we went back to clean our old place. Disgusting!
- Left their food and drinks in our old kitchen and in our storage unit. Including curry sauce!
- Still looking for the screws now to our furniture that was dismantled.
- Record player packed upside down with boxes piled on top!Alison J Leigh of Thomis Reed Removals replied:
Dear Sir I am sorry you felt that this mediocre review necessary. In response: 2 star customer service - Vicky went above and beyond to assist with your removal, organising keys etc as you were already in Romford. This seems very unfair to her and I hope that you can review your comments to show appreciation to her. Regarding the toilets: I have spoken to my staff who insist that they did not use the toilets in the manner you state, but I have apologised to you already just in case. Food: they crew never eat during a removal load so I find this very hard to believe, given the location of the flat. They did however admit to leaving sachets of coffee/sugar/milk on your work top. They accidentally broke a cup which they left out for you to see. Again, I have apologised for this. Record player: This is the first I have heard of this. We did not do your packing and if the box was not clearly labelled the crew would not know what was in it so would stack on top. It should have been labelled 'fragile, nothing on top'. As advised the screws were popped into one of your boxes.I will apologise for the obvious errors in judgement of the crew and please rest assured that they have been advised of the problems and fully retrained.With kindest regardsAlison J LeighDisgusting service, they broke my tvs. And fridge freezer, scratched my dinning table, company have been awful regarding this matter. Had to go to trading standards over them, they haven't dealt with by complaint, customer service zero.
More Information
House Removals
We are specialist house movers in Leeds and can be on hand to guide you through the moving process, from the initial free quote right through to moving you into your new home, we will spend time understanding your needs, concerns and expectations to ensure your house move runs as smoothly and stress-free as possible. Our house removals team will remain friendly and professional at all times.
Packing Services
We have an experienced packing team that can safely and expertly pack your goods prior to your move. Before the move, we will visit your home and take a full inventory providing a full detailed quotation. We can also offer an unpacking service at your new property if required.
Packing Materials
If you are looking for top grade packaging materials to keep your precious belongings safe during the move then we can help. We can supply you with all the quality, double walled boxes, high-quality bubble wrap and wardrobe cartons that you need.
Storage
We have custom made storage pods that provide a safe and dry environment for your stored goods. We can offer secure storage for a short or long-term period, for small or large amounts of household goods that can be safely stored at our fully alarmed premises.
