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Completed survey on site.Quoted for 2 vans and 4 people, were priced reasonably vs 5 other quotes.When arrived on site indicated that there was more to move than they expected.The Director who had completed the survey on site indicated that he must have made an error and we would not be charged for an extra vehicle.After some calls the director then Indicated that they had provided 2 quotes on for 3 vans if we had taken some items were were not sure about when the survey was completed but this was not the case. Ultimately charged us for an additional vehicle and person (so we paid now for 3 vans and 5 people).One item of furniture was dropped on loading (we did get some money off for this).Overheard the director telling the team words to the effect of "use minimum required blankets as they are required for another job" .When they arrived to unload there were only 4 people to unload not 5 that we had now paid for.Again movers were polite and helpful even after the long journey to destination and not a lot of sleep.After unloading and moving thing around we have noticed a number of furniture items are scraped now that were not before.I would not recommend this company.
From start to finish we were super impressed with Rapid Removals. Daisy and Jazz in the office had great communication and helpful information throughout. On the day of the move the three removal men couldnt be more helpful. They were so efficient when packing up and unpacking. They really removed any stress from the day. Would certainly recommend and use again if needed! Thank you to all at Rapid Removals!
Excellent service from the team, from the initial quote right through to the day of loading and unloading on move day. Very professional, polite and helpful which helped ease the stress of moving. I highly recommend them for any packing or removal job!
We used UK Rapid Removals for our house move on 06/01/23. Daisy, Dan and the team were very professional and friendly.We were really impressed with the service they provided us and would highly recommend them.
Excellent service. The 3 lads who helped us move were very professional, patient and did a fantastic job! Made the day go as smoothly as possible
Exceptional !! Turned up on time lovely friendly respectful team nothing too much trouble and did a great job Highly recommended
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