Omega Removals & Storage Limited

Omega Removals & Storage Limited

Superb
based on 46 reviews
member since May 2019
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Reviews & Ratings
Customer Reviews
  • Charlotte Thompson

    Bristol

    19/12/2023

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    Omega were amazing from start to finish. Claire is extremely organised and coordinated all of the admin running up to the day and was very helpful answering my questions. On the removals day the guys were super friendly, flexible and very accommodating when we didnt get keys until later in the day. Everything went really smoothly and Id absolutely recommend Omega!

  • Ben

    Bristol

    5/09/2023

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    Very friendly, accommodating, and efficient. Excellent service!

  • Jenni O'connor

    Bristol

    4/09/2023

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    Omega were just amazing, from the initial valuation and quote through the paperwork and process stages, right up to and including packing and moving.The packing and moving team were fantastic, so professional, helpful, friendly and efficient. Nothing was too much trouble and we knew exactly what would be needed when at every point during the day.Omega's price was very much mid-range and affordable (we got several quotes) and I would say they provided outstanding value for money, including 3 packers spending a whole day packing up for us prior to move day.I can't recommend these guys highly enough! Thank you Yon, Neil, Claire and team!

  • Matteo Bellentani

    Bristol

    4/08/2023

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    Amazing, kind people and fast.Super reccomended

  • Josey Bentley

    Bristol

    18/05/2023

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    Omega did a brilliant job, they were very flexible with a last minute move. Their admin was always available and responsive and refunded me for packing materials which I didnt use. The removal staff were cheerful, friendly and efficient. Would definitely recommend

  • Gemma Stansfield

    Bristol

    10/05/2023

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    It was a nightmare the job got done but they weren't happy with the new place we moved as there was no lift and they couldn't park outside the flat so they had to park on the garden, they didn't send enough people or big enough van and tried to charge us more because they ran over by half an hour, they made me feel uncomfortable when they had a go at me, they didn't ask to view the new flat before the move and only asked where we were moving from but I did tell them it was up 2 flights of stairs and there was no lift when I booked with them, we tipped them after just because we felt bad for how much of a nightmare it was. Unfortunately we won't be using them again. It wasn't the lads fault for the nightmare but the company's fault. Very stressful and not a great move.

    Response:
    Hi Gemma. Thank you for your feed back, I am quite disappointed to hear your views on how the move day went. With regards to viewing the moving to address, this isn't something we ever need to do as we rely on the customer to advise us about access and levels and lifts etc. I have no record of you advising us regarding the access issues at the second address. Also the situation that the guys were met with at the moving from property did also cause delays as stuff wasn't packed away in boxes ready for them to move and it was a little unorganised. We sent 2 guys with 1 van and we did 2 trips in 6.5 hours which was sufficient enough to carry out your move, it did go over by half an hour, and it does say on our terms and conditions, and the quote, that if the job goes over the allocated time there will be additional charges, if we would have sent another man and van it would have been a much higher quote and the reason you chose us was because of the price in regards to the other quotes you had. I did void the extra charge immediately and you gave the guys a tip for moving you so I wasn't aware before this review that you were unhappy with the service. Kind regards
  • Jonathan Condillac

    Bristol

    26/03/2023

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    Movers were excellent, the process was stress free and everything arrived safely.

    Response:
    Thank you so much for your review Jonathan, glad to hear that you were happy with the service we provided. Enjoy your new home
  • Joel Kirby

    Bristol

    29/12/2022

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    The team were absolutely amazing and made the day so much easier than we were expecting. Very highly recommended!

  • Sandeep Dinkale

    Bristol

    29/12/2022

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    Overall experience is satisfactory ,We Like 2 Move it understand the needs and deliver what they commit to the customer on time . I recommond them even in Chrismas period time the management from orgnising / planning everhitng was to the par and good quality

  • Tom

    Bristol

    28/12/2022

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    Good value, good service. Goods all packed quickly and well.

  • Charlotte Mitchell

    Bristol

    23/12/2022

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    Really helpful. Careful with belongings and happy to help and wait around when everything got delayed. much cheaper than other companies. highly recommend!

  • Gill Smith

    Bristol

    23/12/2022

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    Our removals team arrived on time and introduced themselves. They were all really friendly and helpful. Nothing was too much trouble and the move went smoothly.

  • Tom Blunsden

    Bristol

    22/12/2022

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    Turned upon time, very helpful. Made the whole moving experience less stressful

  • Jim Reeve

    Bristol

    11/08/2022

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    Very efficient, helpful and friendly. I would recommend them and book them again.

  • Marie Price

    Bath

    9/08/2022

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    Fantastic. What a crew, careful, thoughtful, helpful, also good fun. Turned what could have been a very stressful day for us into a bit of a breeze.Would unreservedly recommend them to anyone wanting to take the pain and strain out of moving.

  • Jenni Cruickshank

    Bath

    23/04/2022

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    Really courteous, wasnt a job too big or small for them. Great team who were fast but careful!

  • Claire Dewhirst

    Bath

    21/04/2022

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    Very efficient and professional moving company. Took the stress out of the day. I was on my own with two young children and I was worried that I hadn't done enough to pack. The team put my mind at rest and the whole house including the garage was completely moved in 7 hours! Highly recommended.

  • Sam

    Bristol

    21/04/2022

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    Neil and Yon were absolutely brilliant. Pleasant, efficient, personable their professionalism and friendly manner definitely helped keep stress levels down on the move day. Andjust as importantly, the service was affordable, and the person who did our quote was equally helpful with figuring out what we needed and giving us advice about what to expect on move day, invaluable for 1st time buyers like us.

  • Steven Maclaren

    Bath

    20/04/2022

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    The company were friendly, very helpful and very quick in terms of packing service, moving and unloading. Great service from start to finish.

  • Nigel Jones

    Bristol

    10/02/2022

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    Seemed really interested beforehand. The Whatsapp quote process, was far easier than the other companies. On the day, the guys were brilliant, cheerful and hard working

  • Tony Bird

    Bristol

    4/02/2022

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    Tony and Neil were amazing, nothing was too much trouble, they were friendly and extremely helpful! They even went above and beyond after our dog escaped at the new house and they helped look for him and brought him home safe! Amazing guys would recommend to anyone moving house. Thank you both so much x

  • Hermione

    Bristol

    15/11/2021

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    Really great! Very competitive quote and fabulous service on the day - they guys were on time, friendly, very helpful and so efficient. The whole day was smooth sailing. I would happily recommend.

  • Luke Baldwin

    Bristol

    23/09/2021

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    The guys were really helpful and very personable. Did everything very efficiently. Highly recommended!

  • David Key

    Bristol

    15/09/2021

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    The two guys who did our move were fantastic. Very careful, very quick, and just great to deal with.

  • Shekhar Varma

    Bristol

    18/06/2021

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    Excellent crew, friendly, polite, and efficient would definitely recommend this company.

  • Geri

    Bristol

    22/05/2021

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    The guys were very professional and careful with our belongings. So will defo will be recommending this company to my friends and family

  • Amanda Cooper

    Bristol

    9/04/2021

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    Really good service all round, from booking the date through to moving on the day. The removals guys were really friendly, helpful and efficient on the day even when we couldn't get it the new house on time.

  • Stephen Grove

    Bristol

    8/01/2021

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    Moving is a stressful business but the one thing we had total faith in was in We Like 2 Move It. The ability of the movers to make it feel stress free and that they were part of this move as much as we were just showed how good these people really are.

    So very well done on a great job.

  • Brian Steele

    Bristol

    25/12/2020

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    Absolutely amazing people
    Best removal company
    Really good experience from start to finish
    20 out of 10
    Def

  • Sandra Dickens

    Bristol

    17/12/2020

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    The whole experience from the office to the move was absolutely fab. Every single person we had contact with were excellent. I would 100% recommend to anyone moving.

  • Lorenzo

    Bristol

    14/12/2020

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    Really good communication from the office and great job from the guys on the day of move! I would definitely recommend them!

  • Robert Williams

    Bristol

    9/12/2020

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    The guys who moved us were absolutely excellent and a credit to their employers. We will definitely use them again and would recommend them. Thank you

  • Kevin Hucker

    Bristol

    21/11/2020

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    5 Star service from this great removal company. Communication prior to the move was excellent from Tony and Claire. They allow you to pencil in dates for your proposed completion dates prior to exchange of contracts and keep you updated if other customers are looking at the same dates. You only pay a non refundable 20% deposit when you confirm the date then balance the night before your move. A?750 for a team of 3 top quality guys (Yon and his lads were fantastic) to move us from Yate in Bristol to Dursley in Glos. Great care taken with all of our belongings. Carpets and stairs were covered before they started moving everything. We had packed ourselves but this service can be provided at an extra cost. Thouroughly recommend this family friendly company. Well done to all.

  • Theresa Maddison

    Bristol

    5/10/2020

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    The guys went the extra mile, packed well, dismantling service and putting together the other end! All done with a smile, even up the steep Victorian terrace stairs of my new house. Thanks for making easiest move ever.

  • Jonathan Blinkhorn

    Bristol

    28/08/2020

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    First class Service even stayed over there time

  • Patti

    Bristol

    16/07/2020

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    Great service, well priced. Courtageous staff. Would highly recommend and use again. Thank you.

  • Joanna Hutton

    Bristol

    22/05/2020

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    I cannot rate We Like to Move It Enough. I haven't used a removal company before and didn't know what to expect, I was initially tempted to go with a national company, all of whom were vastly more expensive and some (not all) try to sway you by telling you horror stories of smaller companies who are not BAR registered. This does not apply to WLTMI - not only did they move us from Bristol to Newcastle in the middle of the pandemic, they did so professionally, safely and with such excellent service. They advised how to pack up the house, arrived and sprayed everything with disinfectant and made sure everyone involved was safe and keeping their distance. All our possessions arrived safely and the team didn't complain once about the distance and moving such a heavy load in just one day! Please do use this company, they are really great and very good value for money.

    Response:
    Hi JoannaThank you so much for your review, we are so happy to hear you are impressed with our service.We hope you are enjoying your new home in NewcastleMany thanksWe Like 2 Move It
  • Michael Annan

    Bristol

    18/03/2020

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    Excellent service! On time, careful and friendly.

    Response:
    Hi MichaelThank you so much for your review.Many thanksWe Like 2 Move It
  • Natalie Howells

    Bristol

    14/03/2020

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    Great service. The guys were prompt, polite, and exceptionally efficient. They handled everything with care, including putting down blankets to protect the carpets. Both guys were friendly and professional, extremely helpful, and very keen to make the whole process as smooth and stress-free as possible. The price was fantastic, too. Highly recommend.

    Response:
    Hi NatalieThank you so much for your review, we are so happy to hear you are impressed with our service.We hope you are enjoying your new home.Many thanksWe Like 2 Move It
  • Esther Pickup-Keller

    Bristol

    13/03/2020

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    It was a dreadfully wet day. The guys were upbeat and very efficient. The whole day went smoothly.

    Response:
    Hi EstherThank you so much for your review, we are so happy to hear the day went smoothly.We hope you are enjoying your new home.Many thanksWe Like 2 Move It
  • Rebecca Manning

    Bristol

    20/02/2020

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    Both movers were absolutely incredible. Really friendly and efficient. I would highly recommend and would definitely use them again.

    Response:
    Hi RebeccaThank you so much for your review, it was our pleasure to move you. We hope you have settled into your new homeKind regardsWe Like 2 Move It
  • Veronica Hobbs

    Bristol

    18/11/2019

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    The guys were a little bit late arriving because of traffic but kept us informed which was brilliant. They were very thoughtful in their packing of the van, went the extra mile for us (as older clients) and were very polite. I would definitely recommend them.

    Response:
    Hi VeronicaThank you so much for your review, we hope you have settled into your new home.Many thanksWe Like 2 Move It
  • Ruth Rice

    Bristol

    13/11/2019

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    Good experience . Recommend .punctual, helpful.
    Bit tight on time at other end only.

    Response:
    Hi RuthThank you so much for your review, it was our pleasure to move you.Many thanksWe Like 2 Move It
  • Danielle James

    Bristol

    8/11/2019

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    Really nice removal team who made the day stress free.

    Response:
    Hi DanielleThank you so much for your feedback. We hope you have settled into your new homeMany thanks
  • John Stephenson

    Bristol

    8/10/2019

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    Very good communication throughout and did everything to accomadate us throughout the whole process. Have already recommended them to a friend.

    Response:
    Hi JohnThank you so much for your positive feedback and thank you for the recommendation. We hope you have settled into your new homeMany thanksWe Like 2 Move It
  • Deborah Snell

    Bristol

    22/09/2019

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    The removal men were lovely and took great care of our belongings

    Response:
    Hi DeborahThank you so much for your feedback. It was a pleasure to help you with your move, I hope you're settled into your new place.Many thanksWe Like 2 Move It
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    Bristol (BS)

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