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Your Movers

Your Movers

Superb
based on 13 reviews
member since October 2018
leave a review
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Reviews & Ratings
Customer Reviews
  • Y W

    London South West

    15/06/2019

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    This company is excellent! I was finalising my move at the last minute, which meant not having the time to really research a company.

    After speaking with Your Movers, I was impressed with the customer service, transparency and follow up. So I naturally returned their call to book my move. The price went up slightly which was to be expected as I under-estimated the number of items I would need moving - as well as the date changes.

    On the day of the move, the team called me, and they proceeded very swiftly to move the items out of my home - I mean it was like lightning!

    They were cool, collective, strong and professional! I was very impressed and happy I went with Your Movers!

    They packed my items professionally and unloaded them in the same manner.

    I don't normally write reviews (I typically delete the request), but in this instance, I had to write one.

    Book with no hesitation - you won't be disappointed! I loved my guys!

  • Talita Banoori

    Harrow

    19/05/2019

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    Your Movers, do not use,A they came to do my packing the day before my move and the drivers parked in our driveway but they got a parking ticket because they stupidly blocked the entire pathway and they handed me the parking ticket expecting me to pay when it was their stupidity. If they had said their wheels were on the footpath where can we park I would of pointed out that it was a Sunday and we had a single yellow line in front of our driveway which they could have parked on for free. It was a Sunday so office was closed so I called the next day to take it up with the company while the workers returned for removal. I kept being told by the person I dealt withA that he would check with operations manager and get back to me in 30mins. He didna??t and I ended up following up on it a further 2 times and on the last time the workers had finished and were looking for payment. I called and I said I will pay whata??s owed and hand the parking ticket to workers as I wona??t pay for the negligence of their employers.A The person I dealt withA accepted this verbally and according to phone lines are call was recorded however they charged for ticket in addition without authorisation from me.

  • Manlio Papaccio

    Harrow

    29/04/2019

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    Flexible with my moving date, I had to change it twice, and very helpful and again flexible on the day.

    Response:
    Hi Manlio,Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. We look forward to being of service to you again soon.Great job Maddie and Street Fighters Team !Kind regards,
  • Claire Collopy

    Ilford

    11/04/2019

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    Excellent removal company. The rmen worked so hard packing up and moving the contents of my house 100s of miles away. They were on time, courteous and friendly. Amazing service.

    Response:
    Hi Claire,What a wonderful surprise! Your words of encouragement make us feel proud of what we do. You can count on everyone of us doing our best!Great job Andrew and Street Fighters Team !Kind regards,
  • Alexandra Jezeph

    London South West

    6/04/2019

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    Organised, polite, careful and committed to completing the job as effectively as possible. It was successful move.

    Response:
    Hi Alexandra,Thank you for taking the time to share your feedback with us. We are so happy to know you enjoyed your recent experience with us! We will make sure to pass on your feedback to our team. We look forward to move you again! Great job Andrew and Van Basten Team !Kind regards,
  • Nilesh

    London South West

    5/04/2019

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    They were great! Very helpful ,quick and strong we were moved under 2 hours!

    Response:
    Hi Nilesh,Thanks so much for giving us your take on how we are doing. We are glad customers like you are having a great experience during their move. We look forward to move you again !Great job Maddie and Knight Ryder team !Kind regards,
  • Alan Priestman

    Twickenham

    16/02/2019

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    The guys that helped on the day were brilliant.

    Nothing was too much trouble and they went out of their way to help.

    Response:
    Dear Alan,Thank you for sharing! We value your loyalty to our business and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to move you soon !Great job Maddie and Knight Ryder team !Kind regards,
  • Laurie

    Twickenham

    20/01/2019

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    Amazing customer service.
    The removers were amazing never stopped. Their van was like a tardis.

    Response:
    Hi Laurie,Thank you for taking the time to review your experience with YourMovers and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. We look forward to move you again !Great job Andrew and Street Fighters team !Kind regards,
  • John Gough

    Ilford

    2/01/2019

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    Excellent all round. Good friendly company always in contact.

    Response:
    Hi John,Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. We look forward to being of service to you again soon.Great job Maddie and Van Basten Team !Kind regards,
  • Erik Pettersson

    London South West

    2/01/2019

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    Three guys came the day before the move to do half-day pre-packing of items to save time on the day. The guys were very quick and professional and easy to work with. We were promised 4 men and 2 vans but got only 3 men and 1 van so we had to do two trips but as the move were only a few miles it wasnt a problem. I would use them again!

    Response:
    Dear Erik,What a wonderful surprise! Your words of encouragement make us feel proud of what we do. You can count on everyone of us doing our best ! Great job Maddie and Van Basten Team !
  • Ian Smith

    Southall

    25/12/2018

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    Excellent service, great team. Worked extremely hard and well. Would highly recommend

    Response:
    Dear Ian,We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to move you again !Great job Andrew and Street Fighters Team !
  • Tangai Nyampingidza

    Harrow

    15/12/2018

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    Vlad and team were great. Polite, friendly and efficient

    Response:
    Dear Tangai,Thanks for the kind words. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. It was a pleasure moving you !Great job Vlad and Street Fighters team !
  • Judith Duguid

    London South West

    14/12/2018

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    The packers were fantastic and did an amazing job. I am still unpacking and cana??t believe the care that was taken. Everyone was very pleasant and the dismantling and re-installing of the furniture was also very good. I did cancel the booking and re-book quite soon before the date and that may have caused the problem but on the day there was not quite enough lorry space. This was sorted out and the guys all worked really hard but it did make it not as smooth as it could have been. For the price, lorry space apart, a good service. We also moved quite far from London so it was a long day and we had huge amounts of stuff. To anyone moving within the M25 with normal amounts of belongings, I would thoroughly recommend this service.

    Response:
    Hi Judith,Thank you for your review. We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best.Great job Andrew and Van Basten Team !Kind regards,
    More Information

    Areas Covered

    Harrow (HA), Ilford (IG), London South West (SW), Twickenham (TW), Southall (UB)

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