ZEDZ Removals

ZEDZ Removals

Superb
based on 30 reviews
member since September 2020
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Reviews & Ratings
Customer Reviews
  • Joshua

    Croydon

    15/03/2023

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    I Can honestly say that ZEDZ removals are brilliant and very professional. Recommend to everyone looking for a swift move.

    Response:
    We really appreciate your feedback. wish you all the best and thank you once again for using our service.
  • Emma

    Croydon

    13/03/2023

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    I had an upright piano which needed to go up 3rd floor unfortunately no lift. The piano is significantly heavey and requires strong and professional movers especially 3rd floor with narrow stairs. ZEDZ REMOVALS made this look easy with soo much care. They made sure its well protected with bubble wrap and blankets before carrying it up to the third floor. I am very pleased and would definitely recommend to anyone moving.

    Response:
    Thank you Emma for your feedback.
  • Zuzana Kovacsova

    Croydon

    13/03/2023

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    Moving day is always very stressful and I am pleased I trusted ZEDZ Removals with taking the hassle out of it. I managed to book a slot only a couple days before my move and was updated on the arrival times of the team on the day. All my belonging were moved carefully, the team even had extra materials to protect more fragile pieces. I really appreciate the effort and recommend ZEDZ Removals.

    Response:
    Thank you soo much for such a great feedback. wish you all the best and it was pleasure doing your move.
  • Ahsan Amin

    London East

    11/03/2023

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    I would rate it extremely Worse!

    Response:
    We have reported this to compare my move. we did not do any service for a person called Ahsan Amin, we believe the above person is a competitor.
  • Terry

    London South West

    11/03/2023

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    I can't be any happier. Very friendly, polite and most definitely hard working team. Other company quoted me a bit cheaper but I chose ZEDZ REMOVALS and i am greatfull for such a brilliant service they provided. Most definitely recommend to anyone moving.

    Response:
    Thank you soo much Terry. We are glad you are pleased with the service. wish you all the best
  • Valentina Lopez

    London West Central

    7/03/2023

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    I'm extremely pleased with my recent move! The moving team was incredibly efficient and speedy in transporting my belongings to my new flat. The team's attention to detail and careful handling of my belongings put my mind at ease during what could have been a stressful process. It was clear that they had a lot of experience and knew how to handle any challenges that came their way.Overall, I couldn't be happier with the service provided by the moving team. Their professionalism and expertise made my move a seamless and stress-free experience. I highly recommend their services to anyone who is planning a move in the future.

    Response:
    Dear Valentina,Thank you soo much for such a positive feed back.We are glad you you were pleased with the service provided. Wish you all the best and thank once again for using our service.
  • Asif

    Croydon

    4/03/2023

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    Fantastic company, decent price , and very freindly team. Would highly recommend to everyone looking for a stress free move.

    Response:
    Thank you Asif, your feed back means a lot to us and wish you all the best.
  • Asif

    Croydon

    4/03/2023

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    Fantastic company, decent price , and very freindly team. Would highly recommend to everyone looking for a stress free move.

  • Hryhoriy Vashchuk

    London East

    3/03/2023

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    Zedz removals were very helpful with my recent move. They responded quickly and were able to suit my needs which was not an easy task as I had my move-out and move-in on different days.Mr Khalid (apologies if the name is spelt wrong) was super professional and very helpful.I'd highly recommend everyone who is looking for value for money service to use ZEDZ Removals.

    Response:
    Dear Hryhoriy,We really appreciate your feedback and will continue to deliver an outstanding service to all.Many thank again and wish you all the best with your new home.
  • Kuldip Kaur

    London North West

    1/03/2023

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    Zedz removals were great. Id have no problem recommending them to friends and family. The 2 lads who came to unload from a storage unit, reload and unpack at final destination were great. Both were professional, showed great care with my stuff, and were incredibly friendly. Just be sure to to get a proper quote with all the info first. We were quoted a price with additional 49/every half hour which resulted in a final cost double that of the quote. Nevertheless, they were really good and Ill definitely be recommending to others and will go to them myself again in the future.

    Response:
    Thank you soo much for your positive feedback. we are glad you were pleased with the service.
  • Mark

    Croydon

    28/02/2023

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    Had my 1 bedroom packed and moved by ZEDZ REMOVALS.They packed all my things and wrapped all my furniture very gently.Very happy to have used used this company and for sure will recommend to freinds and family.Thank you for your service ZEDZ TEAM!

    Response:
    Thank you soo much for you positive feedback, we are very glad you are pleased with the service.wish you all the best.
  • Liya Gao

    London South East

    26/02/2023

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    The system is very efficient. Their staff worked hard and friendly. There are two pieces of ladders in the property but they settled all my staffs very well.

    Response:
    Hi liya,We are glad you are pleased with the service.Thank you for leaving us a positive feedback.Wish you all the best
  • Jemma

    London North West

    26/02/2023

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    UPDATE 2/3/23 - Jemma has provided further information, "'After being contacted by the company, I was assured this was an unusually delayed response and within an hour my frame was compensated for", and the scores updated.ORIGINAL REVIEW - I started off reahappy with the service. I was told I would have two people with the van. On the day it was one. He was really great as I had more items then I thought. I was assured I was covered by the company insurance. On transit a picture frames was smashed. The mover advertised me to contact the office. I took pictures and sent an email. Since I have contacted Zedz Removals 3 times with no reply. Very disappointed. Would not recommend if you value your items.

    Response:
    We appreciate your patience in regards to paying for the damaged frame. as per our policy it does take a about 7 working days to pay for any damaged items. wish you all the best.
  • Rebecca

    London South East

    13/02/2023

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    I found the company on compare my move and they came back to me straight away with a very good quote, everyone was very polite and professional. I had an issue with the moving date and they were kind enough to fit me in the morning in the last minute. The guys came on time and loaded/unloaded everything with care. I would definitely recommend them if you need to move and do not want to stress, as they are very efficient and quick, at a very competitive price as they also provide dismantling and reassemble.

    Response:
    Thank you soo much for using our service and leaving us a positive feedback.We are glad you are pleased with the service.It was pleasure doing your move and wish you all the best wit your new place.
  • Ian Petit

    London West

    12/02/2023

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    Would definitely use again or recommend to others as very professional polite and hardworking,overall very satisfied customer Many thanks

    Response:
    Thank you soo much for using our service.We really appreciate your feedback.It was pleasure doing your move.
  • Gheen Sar

    Croydon

    8/02/2023

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    Booked them last minute.Wrapped all my furniture and completed my move in 3/4 hours.Many thanks and will definitely be using Zedz again and recommend to freinds / family.

    Response:
    Dear Gheen,Thank you soo much for the feedback and we wish you all the best with your new house. It was pleasure doing your move.
  • Aya

    London East

    6/02/2023

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    The team was amazing and very professional. They made my move so quick and easy for me. Their prices are super affordable too! I will definitely be using their services in the future, totally recommend.

    Response:
    Thank you soo much for using our service and we really appreciate your positive feedback. Wish you all the best.
  • Beverly Toney

    Harrow

    2/02/2023

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    Amazing company ..wish I had used them previously....will definitely use them again and tell my friends..

    Response:
    Dear Beverly,Thank you soon much for leaving us a positive feedback. It was great pleasure doing your move.Wish you all the best and we hope to hear back from you in near future.
  • Mark Jackson

    Croydon

    21/01/2023

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    I have used this company twice now.I truly belive they love what they do.I am honestly lost for words and truly greatful for the service you delivered.Thank you teams ZEDZ

    Response:
    Thank you mark four your positive feed back. We are glad you was happy with the service.Wish you all the best and thank you once again for using our service.
  • Eggy Chickeni

    Croydon

    10/01/2023

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    Briliant service.Very competitive price.The team was very respectful and kind.Will difinitly recommend if your looking for stress free move.Thank you zedz

    Response:
    Thank you for your positive review. We will continue to deliver an outstanding service to all. We wish you all the best with your new home.It was pleasure doing you move.
  • Gaurav Joshi

    Ilford

    4/11/2022

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    Not great. Owner quoted 560 all inclusive on WhatsApp to move 1 bed flat from Barking to West London but before unloading he increased the price to 859. No integrity, just don't book, I cancelled anohter booking for this service. Not happy at all. He only reduced 50 after haggling. They weren't unloading unless we pay first. My back was injured and wife pregnant. We wanted a service thats no frills attached, all prices included and I asked upfront about it but they changed. If upfront price was 850 I would have paid it buts its a matter of principle, honesty, integrity. Their people kept using our toilet multiple times. How would they feel if I would have said no and ask them to pay 50 for everytime they use loo or deducted from the amount. We didn't even take our sofa bed, dinning table and chairs. He accused us of having 45 boxes and packed boxes were only 14, rest were clothes in plastic bags. Complete let down. Go for a big company with proper customer service. No point supporting small businesses like this.

    Response:
    We quoter £560+£6 per a box to pack. We packed about 49 boxes.The team were at your property from 8am to 6pm.I am sure they respectfully asked to use your loo although it's a human nature to use loo.You could have declined and told them not to.We even gave you discount of not £50 but rather £130.Really thanks for your honesty review and wish you all the best.Our teams well mannered and work with respect.
  • Patricia Eawoodst

    Guildford

    19/10/2022

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    After a long and arduous house sale our completion day was sprung on us but ZEDZ came up trumps and pulled it off for us. The three men who ran the day for us were fast and efficient as well as being friendly and courteous. Today was the one bright spot in what has been a difficult 7 months. Thank you ZEDZ!! A great company.

    Response:
    Thank you soo much,We really appreciate your positive feedback.Wish you all the best.
  • Jonathan Lee

    London South East

    23/09/2022

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    Excellent service. On time, nice guys. Recommended.

    Response:
    Thank you for such a wonderful feedback.
  • Somtirtha Saha

    Reading

    9/09/2022

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    I used the removal service from ZEDZ removal to move home in June. The quote was very competitive and the booking service was easy. On the day the team arrived bit late but they said it was due to the bad traffic but once they got on to the work the guys did a quick and good job. They wrapped the furniture where necessary to avoid any damage. The two boys who came were quite friendly and finished the job well. Overall I'm happy with the service I received and have already booked them again for another move later this year.

    Response:
    It was pleasure doing your move.Glad you was happy with our service provided.
  • Sonia Ovens

    Romford

    2/09/2022

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    When I got the quote I had received another one from, this company beat the quote so I decided to go with them. My husband has had cancer so was doing the move alone. I thought using zed removals was a smart move. On the day they arrived late, said I had so many more boxes, long and short is I was charged another 320. I was so disappointed with the service, was stressed enough doing the move alone with more stress added. Not all our things were moved I had to do xwr trips back and forward and the movers had no care or regard. Boxes were unloaded and despite being labelled, we're not put in specific rooms, I had to lug and lift, adding more stress and work. I wouldnt recommend this company or use them again.

    Response:
    We are sorry to have caused inconvenience to you. Our quotation does mention if there are more items there will be additional charges. The team on the day made it clear that you will be charged prior to loading.
  • Nihal Nazeer

    London South East

    1/09/2022

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    Negotiable for a good price. Quick response and excellent service,

    Response:
    Thank you soo much, We really appreciate your positive feedback. Wish you all the best.
  • Attiya

    London South West

    2/08/2022

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    ZEDZ Removals was one of the companies that provided a quotation via compare a move. I had a long distance move and due to rail strikes, I had to have my boxes collected and stored before delivery. ZEDZ removals were able to assist with this and were extremely efficient and professional throughout. The teams at both ends were friendly and efficient. Fragile items were handled as such and arrived safely. Communication was smooth throughout and boxes were fetched and delivered at the agreed time slots. Moving is a stress with multiple factors to consider. Having ZEDZ removals take care of the physical move was one less thing to worry about. Very impressed by the service provided and would absolutely recommend.

    Response:
    Thank you for your time to leave us a positive feedback. wish you all the best and it was pleasure doing your move.
  • Shaun Benjamin

    London East

    1/08/2022

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    Both of The Porters were very efficient and got things done very quickly and swiftly. There was a bit of a communication issue from the email I had sent regarding me joining the team to travel to my new location but this was resolved quickly. The only negative was that 2 of my record crates broke even though they were quite fragile. I do think they will do perform better once they upgrade their Van to maximise their duties better. Got me to my location in good time and were friendly also.Shaun

    Response:
    Thank you soo much, We really appreciate your positive feedback. Wish you all the best.
  • Daniela Policarpo

    Guildford

    23/06/2022

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    A very kind and hard working team. I was unwell on the move day and they helped me and reassured me it was all fine.My valuable items were handled with care and furniture and mattress were protected, arriving intact at the destination.The team also unloaded some items in the converted loft which was a huge help.There had to be a price adjustment on the quote since I forgot to mention that the walk to the house was long. That adjustment was fair and handled with care.Overall a no nonsense company with pleasant dedicated workers. It's not the cheapest but the results and the ethic speak for themselves.

    Response:
    Thank you soo much, We really appreciate your positive feedback. Wish you all the best.
  • Ryan Sutton

    London South West

    6/06/2022

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    Moving day: Confirmed they would arrive between 7.30-8. On the morning of the move, no one arrived, and no answer from any of my calls between 7.30 - 9am. Eventually answered my call around 9am, totally unapologetic and using some made up excuses. Chased again - eventually turned up at 12.15 - again with no real reason or apology.Value for money: This firm will cleverly lure you in with a competitive quote, that said definitely not the cheapest. Nearing the end of the job, with approximately half of our house moved out of the van they demand payment to be made in order to complete the job. The invoice provided is deliberately very vague, with lots of extra charges. Customer service: This was pretty much as bad as I have ever experienced. The guy in charge is extremely rude and aggressive - particularly when it comes to querying additional charges. Here he was very confrontational, screaming at my partner and I, threatening not to finish the job and at one point throwing bank notes out of his wallet at his, accusing us of conning him. Please avoid at all costs

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    Areas Covered

    Bromley (BR), Croydon (CR), Dartford (DA), London East (E), London East Central (EC), Enfield (EN), Guildford (GU), Harrow (HA), Ilford (IG), Kingston-upon-Thames (KT), London North (N), London North West (NW), Oxford (OX), Redhill (RH), Romford (RM), London South East (SE), Sutton (SM), London South West (SW), Twickenham (TW), Southall (UB), London West (W), London West Central (WC), Watford (WD)

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