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Each removal company booked through Compare My Move must provide evidence of public liability insurance before being accepted into our network.
While all our partners work meticulously to a strict code of practice, accidents do happen and we believe that public liability insurance is vital for a stress-free house removal.
Public liability insurance is a policy which covers the costs of injury to any member of the public, including yourself and friends or family helping you move.
While we require that our partners hold this type of insurance, we do not ask for specifics within their policies. That said, many policies will have similarities, and your chosen removal company’s public liability insurance will typically cover for:
All our partners work to strict safety regulations, it is highly unlikely that you will need to make a claim. However, having public liability insurance in place ensures you should be compensated in the event of injury or property damage up to the cost of £3 million.
The value of this does differ to company to company but you can expect a figure of £1-£3million pounds. You can ask your removal company about this if you require more information or if you are concerned about injury and property damage.
Under public liability insurance, the policy will cover anything from scratches to wall damage to both yours or public property, as well as any injury to members of the public during the move.
Take pictures of your injury and the scene of the incident where relevant, write down the names and contact details of eye witnesses and keep any evidence of your visits to the doctors and any injury related costs.
Contact your removal company and let them know about your injuries and where it took place; they will then make a log of the incident.
You will have up to three years from the date of the accident to file a claim, so get in contact with your solicitor as soon as possible and hand over any supporting evidence.
Your claim will be settled in a claims court, or out of court with your removal company. Your solicitor will be able to advise you on further proceedings and the best action to take to support your claim.
At Compare My Move, we pride ourselves on working with only trusted removal companies to offer you the best moving experience. While we are adamant that your removal company will take the utmost care during your move, we aim to ensure complete safety for you and your belongings during the relocation period.