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Things You Can Do To Help Your Removal Company

Owain Banfield
Written by Owain Banfield
26th January 2018 (Last updated on Thursday 15th August 2019)

There can be a lot to think about when moving house. Setting time aside to plan each element can really help the process and keep you on top of everything that is going on. 

The removals company are undertaking a big task for you, especially in larger houses with a lot items to move or limited access. There is a whole list of things that you can plan and do in advance in order to make their job as easy as possible and make the whole day run smoothly.

Compare My Move are here to help you plan this process. In this guide we cover a list of considerations that should be taken in order to help your removal company on the day. 

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Things You Can Do To Help Your Removal Company Include

Communication Book Your Removals in Advance Home Removals Survey Organise Parking Consider Access Clear the Loft Ensure Everything is Packed Use Quality Packing Materials Dismantle Furniture Unplug all Electricals Clear Living Obstacles Be Kind Compare My Move


As with most things in life, communication is key to a smooth and successful moving day. Ensuring that you communicate well with the removals company will iron out or limit any possibility of issues arising down the line.

It is all very well understanding, planning and doing each of the considerations we have highlighted below. But if you do not tell the removal companies what you have done, what you plan on doing and what you may need some help with they will possibly turn up unprepared on the day. This could create delays and issues that would easily be remedied by a good line of communication. 

Make sure you save the number and email address of the removals company you have chosen. You certainly aren’t hassling them by getting in touch to update them on your plans.

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Book Your Removals in Advance

Removal companies can be intensely busy. This is especially true in busy times of year to move such as the summer holidays, over the Christmas break and of course on weekends.

Movers are rarely afforded the luxury of choosing which time of year they move. In fact, moving is usually dictated by circumstance rather than desire. However, you can make your life significantly easier, avoid any potential disappointment and extended waiting times by booking dates well in advance.

This includes getting a survey done early so that time is allowed for the removals company to process the quote, as well as booking in the removal date as soon as physically possible to ensure your desired moving date is secured. 

Home Removals Survey

Although some businesses will provide a quote for home removals based on a phone call or email with information about the contents of your home included, this can easily lead to miscommunications and a possibility of the job being estimated incorrectly in terms of size and price.

Inviting your removals company to complete a home removals survey or using a video home survey service is a good way to remedy this. This process allows the removals company to get a thorough understanding of what is in your house, what special circumstances may need to be considered and as a result produce a much more accurate quote for their services. 

This has the added benefit of allowing you to accurately budget for the move at a time when finances may be of a greater concern.

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Organise Parking

If you live on a street with permitted parking, where parking is only available at a distance from your property or where there is no suitable parking for large vans of trucks – this is going to be of concern to the removals company. 

In the case of permitted parking, make sure you have secured enough permits for the number of vehicles coming to help you move. Where parking is an issue, ensure that you discuss this with the removals company and help them assess other options for getting your home contents to and from the vehicles.

Often where heavy or a large number of items are concerned, securing parking as close as possible to the property is highly beneficial.

Consider Access

Access can be a major issue when it comes to move day. Although parking next to the building and being able to easily carry everything out of the front door is the ideal situation. In a modern world of apartments, flats and shared houses this is rarely the case.

Communicate with the removal company the options for access. Do you have easy access through the front entrance? Is there anything that needs to be cleared in hall ways or shared corridors that may block this access? Are there options for rear access through a garden of back alley way? Is there anything that you can do to make this route easily accessible for the mover?

Considering these questions and making them clear to the removals company is a good way to limit any issues on the day. 

Claire Watson, 28th January 2019
"Quick, efficient and friendly service. Everything was moved with care. Great value for money."

Clear the Loft

Got a loft? If you are like the majority of the population it will be full of various bits and bobs from Christmas decorations through to old clothes and kit from long forgotten hobbies. 

Ensure you have left yourself enough time to go through all the contents of your loft, box it up and move it downstairs so the movers can easily shift it out of the building. This is also an excellent opportunity to sort through and get rid of any of the items you do not want to take to your next house. Sort through and decide what you are keeping, what should be thrown out, what you may be able to sell and what could be of value to a charity shop. 

Ensure Everything is Packed

This may seem obvious, but ensuring all your items are packed securely and ready to shift can be overlooked when you have alot to think about. It goes without saying that unpacked items can be a nuisance when movers come in to get all your kit.

Not only does packing up everything help the mover be more efficient, but packing in a planned and structured way will help you in your new home to locate and unpack all your items easily. 

If you're unsure where to start with your packing, read our packing tips.

Use Quality Packing Materials

Although you may be able to save yourself a few quid by using budget packaging material, using high-quality packaging kit is likely to save you and the removal business a lot of hassle in the long-run.

This is for a number of reasons. Firstly, cheap packaging is prone to falling apart when put under pressure, which moving can often cause. Better quality packing is much more likely to withhold its structure, keeping your belongings together and safe. Cheaper packaging is also often thinner and usually less structured as a result. This can mean your items are more likely to get damaged inside the box during transit. Higher quality packaging protects items better and keeps them secure. 

Dismantle Furniture

Ever seen a comedy sketch of movers trying to get a giant item of furniture out of a tiny door?   

This may be hilarious when watched, but when it comes to your move we can guarantee it won’t all be laughs. Dismantling your furniture ahead of the move date will allow the removals company to pick up and move your belongings with ease. It also means that they will be less prone to get damaged when moving. 

Unplug all Electricals

Another simple and seemingly obvious one. Unplugging all electrical ahead of the move date is just a small act that will make it easier for the removals company to get on with their job. 

Similarly, collecting up and securing any long electrical wires with string or zip ties will allow your electrical goods to be moved safely and quickly.  

Clear Living Obstacles

Removal companies are usually full of very hard-working individuals. They are likely to want to crack on with the job and move your belongings as quickly and safely as possible. 

One way in which you can help them do this is making sure that any living obstacles such as children or pets are kept clear of work going on. This doesn’t just make sure the movers can get on with the job, but also means that everyone is kept safe and out of harm’s way. 

Be Kind

Moving all of your belongings is going to be hard work. Making a few small things available is going to make the whole process a lot more pleasant for the removals company. 

For example, ensuring there is access to teas, coffees and water will make sure the team stay refreshed and working at their peak condition. If you are feeling really kind, supplying a few treats like cakes and biscuits would also be very well received.

Check out this review from Anne Tinworth which mentions where kindness towards your removal company can get you.

"Wow what can I say, these gentlemen were professional, polite and hard working from the word go. I couldn't have chosen a better company, they worked so hard. It was hot and all items needed to go into storage. They were very grateful for the coffees, iced coke and chocolate biscuits. I wouldn't hesitate when recommending this company and if I had to score them out of 10, I would give them a 15 as I couldn't have got through it without them. It was a four man team that moved and packed with precision."

In addition to this making sure that the movers have access to the most basic amenities such as a toilet will also make the lives of those helping you a lot more pleasant. 

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We can see that considering, planning and acting on a number of aspects can make your moving day a lot easier, smoother and more efficient. Taking these aspects on board and acting on them will give you the best chance at your moving day going bump free and easier for the removals company to execute. Taking some of these points on board may also help you keep your removal costs down as it will require less work from the removal company.