How customers choose a removal company
Learn from real customers what made their chosen removal company stand out to them to help win every job.
Timothy Read who used City Removals and Storage for his move told us how he came to choose that specific removal company. “We then had a kind of a system where we reviewed the people who came to see us. [We reviewed them] on price, on what we thought of their representative, what we thought of the company by Google reviews and [we looked] at the moving site to see what the reviews said too.”
He continued to explain how they “... had a list where we rated them on price, what we thought of the rep, the person that represented the company, and how quickly the replies came...We had a piece of paper which we awarded points individually to those and then came out with who we thought was the best.”
Timothy chose City Removals based on his above criteria and it worked. “We came up with City Removals and they just came in, packed everything and did everything on time as planned. It was really good. We were absolute in giving them a 5-star review...everything they said would happen, happened. They were great.”
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